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Diagnostics and repair
Requesting field service
To request field service within the U.S. and Canada; call 513-272-0131 from 8:00 A.M. to
5:00 P.M. Monday through Friday. For emergency service after hours, call 513-272-0131 and
follow the voice mail instructions.
Returning equipment for repair to Ohmart
When calling Ohmart to arrange repair service, be ready with the following information:
Product model that is being returned for repair
Description of the problem
Ohmart Customer Order (C.O.) Number
Purchase order number for the repair service
Shipping address
Billing address
Date needed
Method of shipment
Tax information
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W-4510 Weigh Scale Technical Reference Manual
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