Section 5; Warranty, Safety; Warranty, Safety & Specifications; Specifications - Lightspeed Redcat User Manual

SECTION 5:

WARRANTY, SAFETY &

SPECIFICATIONS

FIVE-YEAR LIMITED WARRANTY

Lightspeed Classroom Audio Systems are guaranteed against malfunction due to
defects in materials and workmanship for a period of FIVE (5) YEARS, beginning
at the date of the purchase invoice. If such malfunction occurs, the product
will be repaired or replaced (at Lightspeed's option) without charge during the
warranty period.
Lightspeed's Warranty Exchange Program applies to all infrared systems within
the five (5) year warranty period. If an infrared product or component has an
issue that requires service, a refurbished replacement will immediately be sent
to the customer to minimize downtime. Customers will receive the exchange
product(s) or component(s) within 2-3 days. A prepaid return label will be
included with exchanged products so original malfunctioned equipment can
be returned to Lightspeed. Any exchanged equipment will remain covered
under the original five (5) year warranty.
1. Warranty on infrared microphones is FIVE (5) YEARS.
2. Warranty on Lightspeed NiMH rechargeable batteries is one (1) year.
3. Prepaid shipping label provided by Lightspeed for warranty repairs within the
U.S.
4. Warranty does not extend to finish, appearance items, or malfunctions due
to abuse or operation other than specified conditions, nor does it extend to
incidental or consequential damages. Repair by other than Lightspeed or its
authorized service agencies will void this warranty. Information on authorized
service agencies is available from Lightspeed Technologies, Inc.
Our Service Department (800.732.8999, 5 a.m. – 5 p.m., PST) will handle all your
repair/replacement needs. Customers outside the U.S. should contact their local
resller.
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