Panasonic KX-TDA30 Installation Manual page 233

Error Code Error Message
309 IP-GW Core Data
Link Error
310* Port Link Failure
320 IP-GW H.323
Dummy Call Test
Error
321 IP-GW
Gatekeeper Error
322 IP-GW
Gatekeeper
Registration Error
323 IP-GW SDRAM
Failure
324 IP-GW DPRAM
Failure
325 IP-GW LAN Chip
Failure
326 IP-GW Stop
370 IP-GW Rebooted
by Maintenance
Console
371 IP-GW Rebooted •
390 Digital signal
synchronization
established
PROBABLE CAUSE
• Detection of IP-GW
Core data Link error
• Voice Processing
System malfunction
• Ports defective on
optional service card:
DHLC, DLC
• Detection of IP-GW
H.323 Dummy Call
Test errror
• Detection of
Gatekeeper access
error
• Gatekeeper
Registration is failed
• Detection of IP-GW
SDRAM error
• Detection of IP-GW
DPRAM error
• Detection of IP-GW
LAN Chip failure
• IP-GW is stopped from
a remote maintenance
PC
• IP-GW is rebooted
from a remote
maintenance PC
Optional service card
malfunction: IP-GW
• Synchronisation of
digital line established
or restored
4.1 Troubleshooting — KX-TDA100/KX-TDA200
SOLUTION
• Press the Reset Button
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• Check the Voice Processing System
• See if the corresponding optional
service card is installed properly
• Replace the corresponding optional
service card
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• Check the IP address setting of
Gatekeeper
• Check whether the Gatekeeper is
connected to the network and work
properly
• Check the route to the Gatekeeper
• Check the Gatekeeper setting
• Replace the corresponding optional
service card
• Replace the corresponding optional
service card
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• This information is logged when IP-GW
is stopped from a remote maintenance
PC
• This information is logged when IP-GW
is rebooted from a remote
maintenance PC
• Check whether the software version of
the IP-GW card is correct
• Replace the corresponding optional
service card
• This information is logged when
synchronisation of digital line is
established, and does not indicate an
error condition that needs to be solved
Installation Manual 233