System Highlights - Kx-Tda30; System Highlights - Panasonic KX-TDA30 Installation Manual

5.1 System Highlights — KX-TDA30
5.1 System Highlights — KX-TDA30
5.1.1

System Highlights

Networking Features
This Hybrid IP-PBX supports the following networking features:
Virtual Private Network (VPN)
VPN is a service provided by the telephone company. It uses an existing line as if it were
a private line.
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via a private IP network. In this case, voice signals
are converted into IP packets and sent through this network.
Built-in Small Call Centre Features
An incoming call distribution group can be used as a small call centre with the following
features:
Queuing Feature
When a preprogrammed number of extensions in an incoming call distribution group are
busy, additional incoming calls can wait in a queue. While calls are waiting in the queue,
the calls are handled by the Queuing Time Table, which can be assigned for each time
mode (day/lunch/break/night).
Log-in/Log-out
Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups
manually. While logged-in, a member extension can have a preprogrammed time period
automatically for refusing calls after completing the last call (Wrap-up).
VIP Call
It is possible to assign a priority to incoming call distribution groups. If an extension
belongs to multiple groups and the extension becomes idle, queuing calls in the groups
will be distributed to the extension in priority order.
Computer Telephony Integration (CTI) Features
Connecting a personal computer (PC) to this Hybrid IP-PBX (via a DPT, or via a Server PC on
a LAN) enables extension users to make use of advanced features by using the stored data in
the PC or in the Server PC.
Voice Mail Features
This Hybrid IP-PBX supports Voice Processing Systems (VPS) with DTMF Integration as well
as DPT (Digital) Integration.
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