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Hybrid IP-PBX

Feature Guide

KX-TDA30/KX-TDA100
KX-TDA200/KX-TDA600
Model
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA30: PSMPR Software File Version 4.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 3.2000 or later
KX-TDA600: PLMPR Software File Version 3.1000 or later

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Table of Contents

   Related Manuals for Panasonic KX-TDA30

   Summary of Contents for Panasonic KX-TDA30

  • Page 1: Feature Guide

    Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA30: PSMPR Software File Version 4.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 3.2000 or later...
  • Page 2: About The Other Manuals

    About this Feature Guide This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP-PBX. It explains what this PBX can do, and how to obtain the most out of its many features and facilities.
  • Page 3 Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
  • Page 4 Some optional service cards, PTs, and features are not available in some areas. In the same respect, some optional service cards and features are available exclusively for the KX-TDA30, KX- TDA100, KX-TDA200, or KX-TDA600. Please consult your certified Panasonic dealer for more information.
  • Page 5: Feature Highlights

    1.32.1 Computer Telephony Integration (CTI)) PC Phone/PC Console Features This PBX supports PC Phone and PC Console. These Panasonic CTI applications provide advanced features combining telephone and PC, such as the ability to display detailed caller information, including a photograph, on the screen of the PC when a call is received, or to dial a telephone number automatically just by selecting a name (1.32.2 PC Phone/PC Console).
  • Page 6 Voice Mail Features This PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT (Digital) Integration, attached locally and over a network. (→ 1.24 Voice Mail Features) Parallelled Telephone Features By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards.
  • Page 7: List Of Abbreviations

    List of Abbreviations AA → Automated Attendant ACD → Automatic Call Distribution ANI → Automatic Number Identification AOC → Advice of Charge APT → Analogue Proprietary Telephone ARS → Automatic Route Selection BGM → Background Music BRI → Basic Rate Interface CCBS →...
  • Page 8 FWD → Call Forwarding G-CO → Group-CO ICD → Incoming Call Distribution IP-PT → IP Proprietary Telephone IRNA → Intercept Routing—No Answer ISDN → Integrated Services Digital Network L-CO → Loop-CO LCS → Live Call Screening LED → Light Emitting Diode MCID →...
  • Page 9 TAFAS → Trunk Answer from Any Station TEI → Terminal Endpoint Identifier TRG → Trunk Group TRS/Barring → Toll Restriction/Call Barring UCD → Uniform Call Distribution VM → Voice Mail VoIP → Voice over Internet Protocol VPN → Virtual Private Network VPS →...
  • Page 10: Table Of Contents

    Table of Contents Call Handling Features................. 15 Incoming Call Features....................16 1.1.1 Incoming Trunk Call Features ..................16 1.1.1.1 Incoming Trunk Call Features—SUMMARY ....................16 1.1.1.2 Direct In Line (DIL) ............................20 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ..................22 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ..................
  • Page 11 1.5.4.9 Special Carrier Access Code.........................100 1.5.5 Seizing a Line Features....................101 1.5.5.1 Seizing a Line Features—SUMMARY ......................101 1.5.5.2 Line Preference—Outgoing ...........................102 1.5.5.3 Trunk Access ..............................103 Memory Dialling Features................... 106 1.6.1 Memory Dialling Features....................106 1.6.1.1 Memory Dialling Features—SUMMARY ......................106 1.6.1.2 One-touch Dialling ............................109 1.6.1.3 KX-T7710 One-touch Dialling ........................110...
  • Page 12 1.14.1 Conference Features...................... 184 1.14.1.1 Conference Features—SUMMARY ....................... 184 1.14.1.2 Conference ..............................185 1.14.1.3 Privacy Release............................. 187 1.15 Paging Features ......................188 1.15.1 Paging ..........................188 1.16 Broadcasting Features ....................191 1.16.1 Broadcasting ........................191 1.17 Optional Device Features ....................194 1.17.1 Doorphone Call ......................194 1.17.2 Door Open........................196 1.17.3...
  • Page 13 1.25.1 Portable Station (PS) Connection.................. 291 1.25.2 PS Ring Group ......................293 1.25.3 PS Directory ........................296 1.25.4 PS Feature Buttons ....................... 297 1.25.5 Wireless XDP Parallel Mode..................298 1.25.6 Virtual PS ........................301 1.26 Administrative Information Features................. 303 1.26.1 Station Message Detail Recording (SMDR) ..............
  • Page 14 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx ........453 3.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx ........455 3.4.6 KX-TDA30 PSMPR Software File Version 1.1xxx ............457 3.4.7 KX-TDA30 PSMPR Software File Version 2.0xxx ............458 3.4.8 KX-TDA30 PSMPR Software File Version 2.2xxx ............460 3.4.9...
  • Page 15: Call Handling Features

    Section 1 Call Handling Features Feature Guide...
  • Page 16: Incoming Call Features

    1.1 Incoming Call Features Incoming Call Features 1.1.1 Incoming Trunk Call Features 1.1.1.1 Incoming Trunk Call Features—SUMMARY Description Incoming calls via a trunk (public line) are distributed to their destinations according to one of several distribution methods. Available Networking Type for Each Optional Trunk Card Type Each trunk port of an optional trunk card can be assigned a networking type: Public, Private, or VPN (Virtual Private Network).
  • Page 17 1.1 Incoming Call Features Networking Type Trunk Card Type Channel Type Public (DIL/DID/ Virtual Private Private (TIE)* DDI/MSN) Network (VPN)* BRI/PRI Extension QSIG-Master QSIG-Slave IP-GW — *: Enable (default); : Enable : → 1.30.1 TIE Line Service : → 1.30.3 Virtual Private Network (VPN) Distribution Method One of the following methods can be assigned to each trunk port: Method...
  • Page 18 1.1 Incoming Call Features Available Distribution Feature for Each Optional Trunk Card Type Feature Trunk Card Type Channel Type DID/DDI ELCOT/LCOT — — LCOT GCOT TIE (E & M) E & M-C E & M-P E & M — *: Enable (default); : Enable Available Destinations Destination...
  • Page 19 1.1 Incoming Call Features Destination Availability Other PBX Extension (TIE with PBX Code) Intercept Routing After setting distribution, it may also be necessary to set the following features. Feature Description & Reference Intercept Routing No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), it is redirected to the preprogrammed destination.
  • Page 20: Direct In Line (dil)

    1.1 Incoming Call Features 1.1.1.2 Direct In Line (DIL) Description Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received. Does the call have its CLI* information and is CLI mode enabled for the trunk and the time mode? CLI works.
  • Page 21 1.1 Incoming Call Features : → 2.16.2 [10-2] DIL Table & Port Settings—DIL—DIL Destination—Day, Lunch, Break, Night → [450] DIL 1:1 Destination Note Tenant number and VPS trunk group number can also be assigned in the DIL table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding trunk.
  • Page 22: Direct Inward Dialling (did)/direct Dialling In (ddi)

    1.1 Incoming Call Features 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Description Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received.
  • Page 23 1.1 Incoming Call Features [Programming Example of DID/DDI Table] DDI can be programmed as DID. Destination Location Name Lunch Lunch 0001 123-4567 John White Enable Disable 0002 123-2468 Tom Smith Enable Disable 0003 123-456 A company Enable Disable : → 2.16.3 [10-3] DDI / DID Table—DDI / DID Number →...
  • Page 24 1.1 Incoming Call Features • Inter-digit Time When the Inter-digit time expires, the PBX stops receiving the DID/DDI number and starts to check the DID/DDI table. (Refer to the [Programming Example of DID/DDI Table] above). Even if the Inter-digit time does not expire, the PBX stops receiving the DID/DDI number when the received number is found in the DID/DDI table.
  • Page 25: Multiple Subscriber Number (msn) Ringing Service

    1.1 Incoming Call Features 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Description Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night).
  • Page 26 1.1 Incoming Call Features [Programming Example of MSN Table for ISDN BRI Port 1] A table can be programmed for each ISDN-BRI port. Each BRI port has 10 MSN locations. → 2.16.6 [10-4] MSN Table Destination Location Name Lunch Lunch 123- A Company Enable...
  • Page 27 1.1 Incoming Call Features Programming Manual References PC Programming Manual 2.16.2 [10-2] DIL Table & Port Settings—DDI / DID / TIE / MSN → Distribution Method → DDI/DID/TIE/MSN—Remove Digit → DDI/DID/TIE/MSN—Additional Dial 2.16.6 [10-4] MSN Table PT Programming Manual [421] BRI DIL/DDI/MSN Selection [426] BRI Configuration Feature Guide References 1.1.1.5 Calling Line Identification (CLI) Distribution...
  • Page 28: Calling Line Identification (cli) Distribution

    1.1 Incoming Call Features 1.1.1.5 Calling Line Identification (CLI) Distribution Description Directs an incoming trunk call to a preprogrammed destination when the caller's identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table that is used as the Caller ID Table. Each Caller ID number (telephone number for each System Speed Dialling number) can have its own destination.
  • Page 29 1.1 Incoming Call Features Explanation: If the caller's number is "0123-456-7890" (The Trunk Access number is disregarded): Checks the number in the table. → Matches the number in location 000. The call is routed to the CLI destination, extension 200. Conditions •...
  • Page 30: Intercept Routing

    1.1 Incoming Call Features 1.1.1.6 Intercept Routing Description Provides automatic redirection of incoming trunk and intercom calls. There are two types of Intercept Routing as follows: Feature Description Intercept Routing—No Answer If a called party does not answer a call within a preprogrammed time (IRNA) period (IRNA Timer), the call is redirected to the preprogrammed destination.
  • Page 31 1.1 Incoming Call Features When the original destination is: The Available Intercept Destination is: • ICD Group The ICD Group Overflow destination assigned to the group. (→ 1.2.2.6 Overflow Feature) → 2.9.10 [3-5-1] Incoming Call Distribution Group— Group Settings—Overflow No Answer—Time out & Manual Queue Redirection—Destination-Day, Lunch, Break, Night →...
  • Page 32 1.1 Incoming Call Features By assigning the forward destination of a Virtual PS to a PS Ring Group or external pager, and assigning Intercept Routing destinations to the Virtual PS, calls to these destinations will be redirected to the Intercept Routing destination of the Virtual PS. Programming Example "600"...
  • Page 33 1.1 Incoming Call Features Conditions [General] • Intercept Routing—DND on/off Intercept Routing—DND can be enabled or disabled system programming. If disabled, one of the following is activated depending on the type of line that a call arrives through: ELCOT, LCOT, or T1 (LCOT/GCOT) Card: The incoming trunk call will ring at the original destination while the caller hears a ringback tone.
  • Page 34 1.1 Incoming Call Features 2.11.3 [5-3-1] Voice Message—DISA System—Option 1—DISA Intercept—Intercept when all DISA ports are busy 2.16.7 [10-5] Miscellaneous → Intercept—Intercept Routing - DND (Destination sets DND) → Intercept—Routing to Operator - No Destination (Destination is not programmed) → Intercept—Intercept Routing for Extension Call PT Programming Manual [203] Intercept Time [604] Extension Intercept Destination...
  • Page 35: Intercept Routing-no Destination

    1.1 Incoming Call Features 1.1.1.7 Intercept Routing—No Destination Description Provides automatic redirection of incoming trunk calls that do not have a destination assigned. The intercept destination is an operator (tenant/PBX). Conditions • Intercept Routing—No Destination on/off The Intercept Routing—No Destination feature can be enabled or disabled through system programming.
  • Page 36: Internal Call Features

    1.1 Incoming Call Features 1.1.2 Internal Call Features 1.1.2.1 Internal Call Features—SUMMARY Description The following types of internal calls are available: Feature Description & Reference Intercom Call A call from one extension to another. → 1.5.3 Intercom Call Doorphone Call When a call from a doorphone reaches its destination, the recipient can talk to the visitor.
  • Page 37 1.1 Incoming Call Features Programming Manual References PC Programming Manual 2.11.1 [5-1] Doorphone—Destination—Day, Lunch, Break, Night PT Programming Manual [720] Doorphone Call Destination Feature Guide...
  • Page 38: Internal Call Block

    1.1 Incoming Call Features 1.1.2.2 Internal Call Block Description Internal calls can be restricted on a COS basis. This is done by specifying which COS destinations are blocked for each COS. [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 1 COS 2...
  • Page 39 1.1 Incoming Call Features Programming Manual References PC Programming Manual 2.8.13 [2-7-3] Class of Service—Internal Call Block—COS Number of the Extension Which Receive the Call from Other Extension 1–64 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings—Main—COS 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—COS 2.10.10 [4-2-1] Portable Station—Extension Settings—Main—COS 2.11.1 [5-1] Doorphone—COS 2.11.6 [5-4] External Relay—COS Number...
  • Page 40: Incoming Call Indication Features

    1.1 Incoming Call Features 1.1.3 Incoming Call Indication Features 1.1.3.1 Incoming Call Indication Features—SUMMARY Description Incoming calls are indicated by various methods as follows: Type Feature Description & Reference Ring Tone Ring Tone Pattern A telephone rings when receiving a call. The ring Selection tone patterns can be changed for each incoming call type.
  • Page 41: Ring Tone Pattern Selection

    1.1 Incoming Call Features 1.1.3.2 Ring Tone Pattern Selection Description It is possible to select the type of ring tone pattern that arrives at an extension for each type of incoming call, etc. [Ring Tone Patterns] 1 280 ms* Single Double Triple S-Double...
  • Page 42 1.1 Incoming Call Features • For the S-CO, G-CO, L-CO, ICD Group, INTERCOM, PDN and SDN buttons, one of 30 ring tones can be assigned through personal programming. Programming Manual References PC Programming Manual 2.8.14 [2-8-1] Ring Tone Patterns—Call from CO—Ring Tone Pattern Plan 1–8 2.8.15 [2-8-2] Ring Tone Patterns—Call from Doorphone—Ring Tone Pattern Plan 1–8 2.8.16 [2-8-3] Ring Tone Patterns—Call from Others—Extension—Ring Tone Pattern Plan 1–8 2.8.17 [2-9] System Options—Option 1—PT Operation—PT Ring Off Setting...
  • Page 43: Call Waiting

    1.1 Incoming Call Features 1.1.3.3 Call Waiting Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold. The following notification method can be assigned for each extension depending on the call waiting and the telephone type: Call Waiting Tone: Tone from the handset or built-in speaker OHCA: Voice from the built-in speaker...
  • Page 44 1.1 Incoming Call Features caller's telephone number can be received. The number will flash on the display for five seconds, followed by a 10-second pause, then flash again for five seconds. Note that the received caller information will not be displayed on telephones or wireless phones connected to SLT ports.
  • Page 45: Receiving Group Features

    1.2 Receiving Group Features Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming. Idle extensions are automatically searched according to a preprogrammed hunting type.
  • Page 46 1.2 Receiving Group Features Destination Availability PS Ring Group VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) •...
  • Page 47: Incoming Call Distribution Group Features

    1.2 Receiving Group Features 1.2.2 Incoming Call Distribution Group Features 1.2.2.1 Incoming Call Distribution Group Features—SUMMARY Description An incoming call distribution group is a group of extensions programmed through system programming. → 2.9.13 [3-5-4] Incoming Call Distribution Group—Member → [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group.
  • Page 48 1.2 Receiving Group Features Calls arriving at incoming call distribution group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in a queue. Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow Group Call Distribution...
  • Page 49 1.2 Receiving Group Features VIP Call [→ 1.2.2.5 VIP Call] It is possible to assign a priority to incoming call distribution groups so that incoming calls can be received in priority order. Overflow Feature [→ 1.2.2.6 Overflow Feature] A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group).
  • Page 50 1.2 Receiving Group Features automatically registered in the lowest-numbered available member slot for the group. Calls to the group can be received at the extension with no further programming. If no member slots are available for that group, the button cannot be created and an alarm tone will be heard. When creating an ICD Group button in this mode, the user can also specify the delayed ringing settings.
  • Page 51: Group Call Distribution

    1.2 Receiving Group Features 1.2.2.2 Group Call Distribution Description Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the selected distribution method until a preprogrammed number of extensions (agents) are busy with calls. When incoming calls exceed the number of available extensions, calls enter a queue (→...
  • Page 52 1.2 Receiving Group Features Call Waiting for Incoming Call Distribution Group (Group Call Waiting) When there are no available extensions in an incoming call distribution group, the group members can receive the Call Waiting tone. To use this feature: • Select the Group Call Waiting mode through system programming.
  • Page 53 1.2 Receiving Group Features Incoming Call Incoming Call Distribution Distribution Group 1 Group 2 (Floating (Floating extension extension no.: 601) no.: 602) ICD Group 1; 601 (Call Waiting) ICD Group 1; 601 (Call Waiting) ICD Group 2; 602 (Answering the Call) No Reply Redirection (UCD or Priority Hunting Method) If a call received at a member extension is not answered within a preprogrammed time period (No Answer time), the call will be redirected to the next member extension.
  • Page 54 1.2 Receiving Group Features 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 6—Wrap-up Timer PT Programming Manual [621] Incoming Call Distribution Group Delayed Ringing [624] Incoming Call Distribution Group Distribution Method [632] Maximum Number of Agents Feature Guide...
  • Page 55: Outside Destinations In Incoming Call Distribution Group

    1.2 Receiving Group Features 1.2.2.3 Outside Destinations in Incoming Call Distribution Group Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group.
  • Page 56 1.2 Receiving Group Features • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group. (→ 1.25.6 Virtual PS) – The forwarding type of the virtual PS is set to All Calls. (→ 1.3.1.2 Call Forwarding (FWD)) –...
  • Page 57: Queuing Feature

    1.2 Receiving Group Features 1.2.2.4 Queuing Feature Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night) (→...
  • Page 58 30 the overflow We are sorry to Thank you for seconds. destination. keep you holding. calling Panasonic. The department The department you is still busy. We are calling is busy. are transferring Please hold the line. you to the We will answer your operator.
  • Page 59 1.2 Receiving Group Features → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 2.10.13 [4-2-3] Portable Station—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 2.10.17 [4-3] DSS Console—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) PT Programming Manual [628] Queuing Call Capacity [629] Queuing Hurry-up Level...
  • Page 60: Vip Call

    1.2 Receiving Group Features 1.2.2.5 VIP Call Description It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order.
  • Page 61: Overflow Feature

    1.2 Receiving Group Features 1.2.2.6 Overflow Feature Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy Intercept Routing—Overflow in an Incoming Call Distribution Group Intercept Routing—Overflow in an Incoming Call Distribution Group works in one of following...
  • Page 62 1.2 Receiving Group Features Destination Availability Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) Busy on Busy The Busy on Busy feature works when the destination for the Intercept Routing—Overflow in an Incoming Call Distribution Group feature is not assigned in one of the following conditions: There is no space in the Waiting queue.
  • Page 63 1.2 Receiving Group Features Feature Guide References 1.2.2.4 Queuing Feature Feature Guide...
  • Page 64: Log-in/log-out

    1.2 Receiving Group Features 1.2.2.7 Log-in/Log-out Description Members of an incoming call distribution group can join (Log-in) or leave (Log-out) the group manually. They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their extensions.
  • Page 65 1.2 Receiving Group Features Light Pattern Parameter Usage Red on Used to log in to or out of all incoming After Log-out After Log-in (All) call distribution groups to which the Operation Operation extension user belongs. • If an ICD Group button is assigned, it also shows the log-in/log-out status of the corresponding group. The light pattern is the same as the Log-in/Log-out button that includes the group number.
  • Page 66 1.2 Receiving Group Features 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous → No. of Unanswered Calls for Automatic Log-out → Last Extension Log-out 2.9.12 [3-5-3] Incoming Call Distribution Group—Miscellaneous—Options—Wrap-up Timer based on 2.9.13 [3-5-4] Incoming Call Distribution Group—Member—Wrap-up Timer 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7—Wrap-up Timer 2.10.5 [4-1-4] Wired Extension—Flexible Button →...
  • Page 67: Supervisory Feature

    1.2 Receiving Group Features 1.2.2.8 Supervisory Feature Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member's status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue Monitor The supervisor extension can monitor the status of an incoming call distribution group with the display.
  • Page 68 1.2 Receiving Group Features Conditions • Available Extension as a Supervisor Extension One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. One extension can be the supervisor extension of more than one incoming call distribution group. •...
  • Page 69: Call Forwarding (fwd)/do Not Disturb (dnd) Features

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY Description When an extension user cannot answer calls (e.g., he is busy, or not at his desk), it is possible to forward or refuse calls using the following features: Call Forwarding (FWD) Do Not Disturb (DND)
  • Page 70: Call Forwarding (fwd)

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.2 Call Forwarding (FWD) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. There are several different types of forwarding, and the circumstances under which the calls are forwarded for each type differ as follows: Type Circumstance...
  • Page 71 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [Available Destinations] Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Wired Extension (PT/SLT/ISDN Extension/T1- Only available when FWD to OPX) extension is allowed through COS programming.* Incoming Call Distribution Group PS Ring Group –...
  • Page 72 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features • Multiple FWD Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD: – FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls –...
  • Page 73 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [All Calls and Busy] • If the forward destination is not available to answer a call, this feature is cancelled and the original destination will ring for the following type of call: –...
  • Page 74: Do Not Disturb (dnd)

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.3 Do Not Disturb (DND) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but will arrive at another extension using the Idle Extension Hunting feature (→ 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature (→...
  • Page 75 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) Feature Guide...
  • Page 76: Fwd/dnd Button, Group Fwd Button

    1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.4 FWD/DND Button, Group FWD Button Description The FWD/DND fixed button, or a customised flexible button, can display the FWD/DND setting status of the extension. Using this button, the FWD status and DND status of the extension can be temporarily set or cancelled without clearing FWD destination settings.
  • Page 77 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features FWD/DND Setting by Fixed FWD/DND button Pressing the fixed FWD/DND button in idle status allows the extension user to set the following items for FWD/DND: • FWD/DND for trunk calls The FWD/DND status for trunk calls to that extension can be switched temporarily without clearing the FWD destination.
  • Page 78 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features → Group FWD Set / Cancel: Call from Extension 2.8.17 [2-9] System Options—Option 1 → PT Fwd / DND—Fwd LED → PT Fwd / DND—DND LED → PT Fwd / DND—Fwd/DND key mode when Idle 2.10.1 [4-1-1] Wired Extension—Extension Settings—FWD / DND Reference 2.10.5 [4-1-4] Wired Extension—Flexible Button →...
  • Page 79: Answering Features

    1.4 Answering Features Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—SUMMARY Description An extension user can answer incoming calls by the following methods: Destination Feature Description & Reference At the own extension Line Preference— A user can select the line seized when going off- (PT only) Incoming hook.
  • Page 80: Line Preference-incoming

    1.4 Answering Features 1.4.1.2 Line Preference—Incoming Description A PT user can select the method used to answer incoming calls from the following three line preferences: Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment—Incoming). Type Description No Line...
  • Page 81: Call Pickup

    1.4 Answering Features 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at any other extension. The following types are available: Type Picking up Call Type Directed A specified extension's call. Group A call within a specified call pickup group. Call Pickup Deny: Preventing other extensions from picking up calls ringing at your extension is also possible.
  • Page 82 1.4 Answering Features Programming Manual References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features → Group Call Pickup → Directed Call Pickup → Call Pickup Deny Set / Cancel 2.8.11 [2-7-1] Class of Service—COS Settings—CO & SMDR—Call Pickup by DSS 2.8.17 [2-9] System Options—Option 4 →...
  • Page 83: Hands-free Answerback

    1.4 Answering Features 1.4.1.4 Hands-free Answerback Description A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while in Hands-free Answerback mode, a hands-free conversation is established using one of the following methods: Type Answering Method...
  • Page 84 1.4 Answering Features PT Programming Manual None Feature Guide References 1.5.3 Intercom Call User Manual References 1.3.2 Answering Hands-free (Hands-free Answerback) Feature Guide...
  • Page 85: Making Call Features

    1.5 Making Call Features Making Call Features 1.5.1 Predialling Description A display PT user can check and correct the entered number before it is dialled, while on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL/ STORE button.
  • Page 86: Automatic Extension Release

    1.5 Making Call Features 1.5.2 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.
  • Page 87: Intercom Call

    1.5 Making Call Features 1.5.3 Intercom Call Description An extension user can call another extension user. Conditions • Extension Number/Name Assignment Extension numbers and names are assigned to all extensions. The assigned number and name are shown on display PTs during intercom calls. •...
  • Page 88 1.5 Making Call Features → Extension Name PT Programming Manual [003] Extension Number [004] Extension Name Feature Guide References 1.20.2 Flexible Buttons User Manual References 1.2.1 Basic Calling 1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) 1.13.2 Using the Directories 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 89: Trunk Call Features

    1.5 Making Call Features 1.5.4 Trunk Call Features 1.5.4.1 Trunk Call Features—SUMMARY Description An extension user can use the following features when making a trunk call: Feature Description & Reference Emergency Call A user can dial the preprogrammed emergency numbers regardless of the restrictions imposed on the extension.
  • Page 90: Emergency Call

    1.5 Making Call Features 1.5.4.2 Emergency Call Description An extension user can dial the preprogrammed emergency numbers after seizing a trunk regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored (some may have default values). •...
  • Page 91: Account Code Entry

    1.5 Making Call Features 1.5.4.3 Account Code Entry Description An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. If, for example, a firm uses an account code for each client, the firm can determine what calls were made for the client, and can submit a bill to the client according to the client's account code on the SMDR call record.
  • Page 92 1.5 Making Call Features User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 93: Dial Type Selection

    1.5 Making Call Features 1.5.4.4 Dial Type Selection Description The dialling mode (rotary or tone) can be selected for each analogue trunk through system programming regardless of the originating extension (under contract with the telephone company). There are the following modes: Mode Description DTMF (Dual Tone Multi-...
  • Page 94 1.5 Making Call Features → Dialling Mode → DTMF Width → CO Pulse Speed PT Programming Manual [410] LCOT Dialling Mode [411] LCOT Pulse Rate [412] LCOT DTMF Minimum Duration Feature Guide...
  • Page 95: Reverse Circuit

    1.5 Making Call Features 1.5.4.5 Reverse Circuit Description A circuit in the PBX can detect the reverse signal from the telephone company when an extension user tries to make a trunk call. This detects the start (a called party goes off-hook) and end (the called party goes on- hook) of an outgoing trunk call.
  • Page 96: Trunk Busy Out

    1.5 Making Call Features 1.5.4.6 Trunk Busy Out Description The PBX can monitor the loop current sent through analogue trunks, preventing users from seizing trunks where a loop current is not detected. When loop currents are not detected, trunks are set to Busy Out status, and become unable to make or receive calls.
  • Page 97: Pause Insertion

    1.5 Making Call Features 1.5.4.7 Pause Insertion Description Pressing a PAUSE button inserts a preprogrammed Pause time between digits of a user-dialled number before the number is dialled out, allowing certain numbers separated with a pause to be used to access certain features (e.g., access codes, seizing idles lines, etc.).
  • Page 98: Host Pbx Access Code (access Code To The Telephone Company From A Host Pbx)

    1.5 Making Call Features 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing PBX (host PBX) by connecting the extension ports of the host PBX to the trunk ports of this PBX (behind PBX). A Host PBX Access code is required for the behind PBX to access the telephone company (e.g., to make outside calls) through the host PBX.
  • Page 99 1.5 Making Call Features Conditions • TRS/Barring TRS/Barring checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. (→ 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) • A pause is not automatically inserted between the user-dialled access code and the subsequent digits when the ARS mode is enabled.
  • Page 100: Special Carrier Access Code

    1.5 Making Call Features 1.5.4.9 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming is required every time a trunk call is made without using ARS. A preprogrammed Pause time will be automatically inserted between the user-dialled Special Carrier Access code and the subsequent digits.
  • Page 101: Seizing A Line Features

    1.5 Making Call Features 1.5.5 Seizing a Line Features 1.5.5.1 Seizing a Line Features—SUMMARY Description An extension user can select the line seized for making calls by the following methods: Feature Description & Reference Line Preference—Outgoing A user can select the line to be seized when going off-hook. →...
  • Page 102: Line Preference-outgoing

    1.5 Making Call Features 1.5.5.2 Line Preference—Outgoing Description Through personal programming (Preferred Line Assignment-Outgoing), PT users can select the outgoing line they prefer to originate calls on when going off-hook, from the following line preferences: Line Preference Description ICM/PDN When an extension user goes off-hook, an extension line is selected automatically.
  • Page 103: Trunk Access

    1.5 Making Call Features 1.5.5.3 Trunk Access Description The following methods can be used to access a trunk: Method Description Accessing method Idle Line Access Selects an idle trunk automatically Dial the Idle Line Access number, or (Local Access) from the assigned trunk groups. press a L-CO button.
  • Page 104 1.5 Making Call Features • A company name or customer name can be assigned on a trunk port basis so that the operator or extension user can view the destination that the external caller is trying to reach before answering. This is useful, for example, when multiple companies share the same operator.
  • Page 105 1.5 Making Call Features Feature Guide References 1.20.2 Flexible Buttons 2.2.1 Class of Service (COS) User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 106: Memory Dialling Features

    1.6 Memory Dialling Features Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling Features—SUMMARY Description An extension user can store frequently dialled numbers in the PBX extension data and/or the PBX system data. A stored number is dialled automatically with a simple operation. Features Feature Storing Method &...
  • Page 107 1.6 Memory Dialling Features Feature Storing Method & Reference Hot Line • Personal Programming • Personal Operation with the Feature Number • System Programming (PC Programming only) → 1.6.1.7 Hot Line Incoming Call Log Incoming call information is automatically stored. →...
  • Page 108 1.6 Memory Dialling Features if Memory Dialling is done after selecting a trunk, the stored Trunk Access number is ignored and the telephone number is sent using the selected trunk. Feature Guide...
  • Page 109: One-touch Dialling

    1.6 Memory Dialling Features 1.6.1.2 One-touch Dialling Description A PT user can access a person or feature by pressing a single button. This is activated by storing the number (e.g., extension number, telephone number, or feature number) in a One-touch Dialling button. Conditions •...
  • Page 110: Kx-t7710 One-touch Dialling

    1.6 Memory Dialling Features 1.6.1.3 KX-T7710 One-touch Dialling Description The Message button and One-touch buttons on all KX-T7710 telephones connected to the PBX can be customised at once through system programming. The same extension number, telephone number, or feature number will be assigned to the same buttons on each KX-T7710, useful for hotel room extensions or similar applications.
  • Page 111: Last Number Redial

    1.6 Memory Dialling Features 1.6.1.4 Last Number Redial Description Every extension automatically saves recently dialled external telephone numbers to allow the same number to be dialled again easily. Automatic Redial: If Last Number Redial is performed in hands-free mode and the called party is busy, redialling will be automatically retried a preprogrammed number of times at preprogrammed intervals.
  • Page 112 1.6 Memory Dialling Features → Redial—Call Log by Redial key 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 6—Outgoing Call Log Memory 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 6—Outgoing Call Log Memory PT Programming Manual [205] Automatic Redial Repeat Times [206] Automatic Redial Interval Feature Guide References 3.1 Capacity of System Resources User Manual References...
  • Page 113: Speed Dialling-personal/system

    When an EMEC or MEC card is installed in the PBX, System Speed Dialling numbers can be assigned separately for each tenant, depending on the PBX used: – KX-TDA30: Each tenant can select to use either the original set of common System Speed Dialling numbers or the additional common set. –...
  • Page 114 1.6 Memory Dialling Features 2.3.2 EMEC Card (KX-TDA6105) Programming Manual References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features → System Speed Dialling / Personal Speed Dialling → Personal Speed Dialling - Programming 2.8.11 [2-7-1] Class of Service—COS Settings—TRS—TRS Level for System Speed Dialling 2.10.4 [4-1-3] Wired Extension—Speed Dial 2.12.1 [6-1] System Speed Dial 2.12.6 [6-6] Tenant—System Speed Dial...
  • Page 115: Quick Dialling

    2011 90123456789 (Another Branch) Installing an EMEC/MEC card in the PBX allows a separate set of entries with a maximum of 8 digits to be programmed. Installation Manual References KX-TDA30 2.5.7 MEC Card (KX-TDA3105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105)
  • Page 116 1.6 Memory Dialling Features User Manual References 1.2.2 Easy Dialling Feature Guide...
  • Page 117: Hot Line

    1.6 Memory Dialling Features 1.6.1.7 Hot Line Description An extension user can set his extension to automatically dial a preprogrammed telephone or extension number whenever he goes off-hook. If the Hot Line feature is set, a dial tone is generated for a specified Waiting time assigned through system programming when the user goes off-hook.
  • Page 118: Primary Directory Number (pdn)/secondary Directory Number (sdn) Features

    1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Description Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are ideal for use between bosses and secretaries.
  • Page 119 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features LED Indication The LED patterns and the corresponding status of PDN and SDN buttons are as follows: Light Pattern PDN Button Status SDN Button Status This extension is idle. The corresponding PDN extension is idle. Green on The extension is on a call using the PDN The extension is on a call using the SDN...
  • Page 120 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features Example of a Secretary Handling Calls for Multiple Bosses The following example shows the LED patterns of the PDN and SDN buttons of each extension and how calls can be handled. 1) A Call From 111-1111 Arrives at Ext.
  • Page 121 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features 6) A Call From 333-3333 Arrives at Ext. 102 Extn. 101 (Boss) Extn. 102 (Boss) Extn. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off) (Off)
  • Page 122 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features • When a PDN extension is a member of an ICD group in Ring Distribution method, and an incoming call arrives at the ICD group, the incoming call status will not appear on the LEDs of the corresponding SDN extensions (→...
  • Page 123 1.7 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Features → Type → Parameter Selection (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Ext. No. / Floating Ext. No. (for SDN) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Optional Parameter (Ringing Tone Type Number) (for Loop CO, Single CO, Group CO, ICD Group, SDN) 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 9—PDN Delayed Ringing (KX-TDA100/KX- TDA200/KX-TDA600 only)
  • Page 124: Busy Line/busy Party Features

    1.8 Busy Line/Busy Party Features Busy Line/Busy Party Features 1.8.1 Automatic Callback Busy (Camp-on) Description If the destination or line is busy when a call is made, an extension user can set the Automatic Callback Busy feature. The PBX will monitor the status of the destination or trunk and, when it becomes available, will send a callback ringing to the calling extension to inform the user.
  • Page 125: Executive Busy Override

    1.8 Busy Line/Busy Party Features 1.8.2 Executive Busy Override Description Allows an extension user to interrupt an existing call to establish a three-party conference call. Executive Busy Override Deny: It is possible for extension users to prevent their calls from being intercepted by another extension user. Conditions •...
  • Page 126: Call Monitor

    1.8 Busy Line/Busy Party Features 1.8.3 Call Monitor Description Allows an extension user to listen to a busy extension user's existing conversation. The user can hear the conversation, but the user's voice is not heard. If desired, interrupting the call to establish a three-party conference call is available.
  • Page 127 1.8 Busy Line/Busy Party Features None Feature Guide References 2.2.1 Class of Service (COS) User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer Feature Guide...
  • Page 128: Second Call Notification To Busy Extension

    1.8 Busy Line/Busy Party Features 1.8.4 Second Call Notification to Busy Extension 1.8.4.1 Second Call Notification to Busy Extension—SUMMARY Description When attempting to call a busy extension (ringing or having a conversation), an extension user can send a Call Waiting indication to the busy extension (Call Waiting). The notification receiving method depends on the called extension's personal setting and the telephone type: Notification Receiving Method Description &...
  • Page 129 1.8 Busy Line/Busy Party Features • If none of these notification receiving methods (Call Waiting tone, OHCA, or Whisper OHCA) are set at the called party's extension, the caller will hear a reorder tone. Feature Guide References 1.1.3.3 Call Waiting User Manual References 1.2.4 When the Dialled Line is Busy or There is No Answer 1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
  • Page 130: Call Waiting Tone

    1.8 Busy Line/Busy Party Features 1.8.4.2 Call Waiting Tone Description When an extension user attempts to call a busy extension (ringing or having a conversation), the Call Waiting tone can be sent to the called extension to let him know another call is waiting. Conditions •...
  • Page 131: Off-hook Call Announcement (ohca)

    1.8 Busy Line/Busy Party Features 1.8.4.3 Off-hook Call Announcement (OHCA) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party's PT. If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
  • Page 132: Whisper Ohca

    1.8 Busy Line/Busy Party Features 1.8.4.4 Whisper OHCA Description An extension user can send a spoken message to a busy extension that will be heard directly by only the called extension user, through the handset, without interrupting the ongoing conversation. The caller cannot hear the ongoing conversation or the called extension user's reply, unless the called extension user puts the current party on hold and switches to the waiting caller.
  • Page 133: Toll Restriction (trs)/call Barring (barring) Features

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) Description TRS/Barring can prohibit an extension user from making certain trunk calls by COS programming. It is applied when the user goes off-hook, a trunk is seized and then a dialled number is sent to the trunk. Each COS is programmed to have a TRS/Barring level for each time mode (day/lunch/break/night).
  • Page 134 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features TRS/Barring Level The TRS/Barring level is determined by the telephone codes set in the Denied Code Tables and Exception Code Tables. As shown in the table below, the Denied Code Tables for the higher levels are applied to all levels below it, and the Exception Code Tables for the lower levels are applied to all levels above it.
  • Page 135 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features To set TRS/Barring as in the example above, it is necessary to programme the Denied Code and Exception Code Tables as follows: Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Leading number to deny Leading number for countries to Level 2...
  • Page 136 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features [Flowchart] An extension user makes a trunk call. Is the call made by System Speed Dialling ? Is TRS/Barring Override by System Speed Dialling enabled? Checks the TRS/Barring Checks the TRS/Barring level for level for System Speed the time mode of the Dialling of the...
  • Page 137 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features TRS/Barring Settings for Each Level Through system programming, it is possible to select a different method of TRS/Barring. With this method, each level has its own separate set of denied codes and exception codes, which are only applied to that level.
  • Page 138 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features local calls. To set TRS/Barring as in the example above, it is necessary to programme the Denied Code and Exception Code Tables as follows: Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Leading number to deny Leading number for country to be...
  • Page 139 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features Stored Type Not stored Found Not found Host PBX Access Code Deletes the code. A The call is made TRS/Barring checks TRS/Barring check is (excepted from TRS/ the whole number. carried out on the Barring).
  • Page 140 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 2.10.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for TRS Level Change) 2.10.17 [4-3] DSS Console—Flexible Button → Type → Parameter Selection (for TRS Level Change) 2.13.1 [7-1] Denied Code 2.13.2 [7-2] Exception Code 2.13.3 [7-3] Special Carrier Code 2.13.5 [7-5] Miscellaneous PT Programming Manual...
  • Page 141: Budget Management

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.2 Budget Management Description Limits the telephone usage to a preprogrammed budget on an extension basis. If the amount of the call charge reaches the limit, an extension user cannot make further trunk calls. An extension assigned as the manager may increase the limit or clear the amount of the call charge.
  • Page 142: Extension Dial Lock

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.3 Extension Dial Lock Description An extension user can change the TRS/Barring level of the telephone (→ 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) so that other users cannot make inappropriate trunk calls. An extension personal identification number (PIN) is used to unlock the telephone (→...
  • Page 143: Dial Tone Transfer

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.4 Dial Tone Transfer Description An extension assigned as the manager can change the TRS/Barring level (→ 1.9.1 Toll Restriction (TRS)/ Call Barring (Barring)) for an extension user temporarily. After that, the extension user can make his call. [Example] An extension user can call a manager to release the restriction on outgoing calls (e.g., international calls).
  • Page 144 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features User Manual References 2.1.3 Restriction Level Control (Dial Tone Transfer) Feature Guide...
  • Page 145: Walking Cos

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.5 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (→ 1.28.1 Extension Personal Identification Number (PIN)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension's Class of Service.
  • Page 146 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features PT Programming Manual [005] Extension Personal Identification Number (PIN) Feature Guide References 1.17.6 Direct Inward System Access (DISA) 2.2.1 Class of Service (COS) User Manual References 1.2.7 Calling without Restrictions 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) Feature Guide...
  • Page 147: Verification Code Entry

    1.9 Toll Restriction (TRS)/Call Barring (Barring) Features 1.9.6 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the TRS/Barring level (→ 1.9.1 Toll Restriction (TRS)/Call Barring (Barring)) or to identify the call for accounting and billing purposes.
  • Page 148 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features • Budget Management for Verified Calls A limit can be assigned to the total of all call charges for each verification code. [Example of Verification Codes and Their Programming] Itemised Billing Location Code Name Budget Code for ARS...
  • Page 149 1.9 Toll Restriction (TRS)/Call Barring (Barring) Features User Manual References 1.2.7 Calling without Restrictions 3.2.2 Manager Programming Feature Guide...
  • Page 150: Automatic Route Selection (ars) Features

    1.10 Automatic Route Selection (ARS) Features 1.10 Automatic Route Selection (ARS) Features 1.10.1 Automatic Route Selection (ARS) Description ARS automatically selects the carrier available at the time an outgoing trunk call is made according to preprogrammed settings. The dialled number will be checked and modified to connect the appropriate carrier.
  • Page 151 1.10 Automatic Route Selection (ARS) Features [Programming Procedures] ARS Mode Assignment It is possible to select whether ARS operates when an extension user makes a call using any Idle Line Access method or when an extension user makes a call using any Trunk Access method. (→ 1.5.5.3 Trunk Access) →...
  • Page 152 Assignment") and their priority in each time block. The carrier is selected in the entry order (the order in which entries are listed). → 2.14.5 [8-4] Routing Plan Priority → [331–346] ARS Routing Plan Table (1–16) (KX-TDA30/KX-TDA100/KX-TDA200 only) ARS Leading Number Table Additional...
  • Page 153 → [353] ARS Carrier Access Code Trunk Group : Assign the trunk groups which connect to each carrier. → 2.14.6 [8-5] Carrier—TRG 01–TRG 64 (KX-TDA30/KX-TDA100/KX-TDA200), or TRG 01–TRG 96 (KX-TDA600) → [351] ARS Trunk Group for Carrier Access Modify Command : Assign the commands to modify the dialled number to access the carrier.
  • Page 154 1.10 Automatic Route Selection (ARS) Features [Programming Example] Carrier Table Carrier Name A telecom B telecom Removed Number of Digits Carrier Access Code 0077 0088 Trunk Group 1, 2, 3 1, 2 Modify Command CH#12 [Example] Dialled number: 0123456789 (Trunk Access no. is ignored.) Modification: 012345 6789 0077 6789 #12...
  • Page 155 [322] ARS Routing Plan Table Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) (KX-TDA30/KX-TDA100/KX-TDA200 only) [347] ARS Routing Plan Table (1–48) (KX-TDA600 only) [350] ARS Carrier Name [351] ARS Trunk Group for Carrier Access...
  • Page 156: Conversation Features

    1.11 Conversation Features 1.11 Conversation Features 1.11.1 Hands-free Operation Description A PT user can talk to another party without lifting the handset. Pressing specific buttons (e.g., REDIAL) automatically activates hands-free mode. Conditions • PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands-free mode and cannot be used for hands-free conversations.
  • Page 157: Off-hook Monitor

    1.11 Conversation Features 1.11.2 Off-hook Monitor Description A PT user can let others listen to the user's conversation through the built-in speaker, during a conversation using the handset. Conditions • Capable Telephone KX-T7400 series and KX-T7500 series display PTs, KX-T7600 series telephones, and IP-PTs. To enable this feature, system programming is required.
  • Page 158: Mute

    1.11 Conversation Features 1.11.3 Mute Description During a conversation, a PT user can disable the speaker microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver.
  • Page 159: Headset Operation

    1.11 Conversation Features 1.11.4 Headset Operation Description This PBX allows the use of headset-compatible PTs. A PT user can talk to another party without lifting the handset. For connection and operation, refer to the Operating Instructions for the headset. This feature is also known as Handset/Headset Selection. Conditions •...
  • Page 160 1.11 Conversation Features User Manual References 1.3.5 Using the ANSWER/RELEASE Button 1.4.8 Using the Headset (Headset Operation) 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 161: Data Line Security

    1.11 Conversation Features 1.11.5 Data Line Security Description Setting Data Line Security at an extension protects communications between the extension and the other party from being interrupted by signals such as Call Waiting, Hold Recall and Executive Busy Override. An extension that is using a connected data device (e.g., a fax machine) can set this feature to maintain secure data transmission by preventing tones or interruptions from other extensions during communication.
  • Page 162: Flash/recall/terminate

    1.11 Conversation Features 1.11.6 Flash/Recall/Terminate Description The FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) is used when a PT user disconnects the current call and originates another call without hanging up first. It performs the same function as going on-hook and then going off-hook. [Explanation of Each Mode] Flash/Recall Mode: Disconnects the line.
  • Page 163 1.11 Conversation Features PT Programming Manual [418] LCOT Disconnect Time Feature Guide References 1.20.2 Flexible Buttons Feature Guide...
  • Page 164: External Feature Access (efa)

    1.11 Conversation Features 1.11.7 External Feature Access (EFA) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.
  • Page 165 1.11 Conversation Features User Manual References 1.10.4 If a Host PBX is Connected Feature Guide...
  • Page 166: Trunk Call Limitation

    1.11 Conversation Features 1.11.8 Trunk Call Limitation Description Trunk calls are limited by the following features: Feature Description Extension-to-Trunk Call If a call between an extension user and an outside party is established, Duration the call duration can be restricted by a system timer selected for each trunk group.
  • Page 167 1.11 Conversation Features →Extension-CO Duration Time 2.13.5 [7-5] Miscellaneous—Dial Digits Limitation After Answering—Dial Digits PT Programming Manual [472] Extension-to-Trunk Call Duration [473] Trunk-to-Trunk Call Duration [502] Trunk Call Duration Limitation Feature Guide References 2.2.1 Class of Service (COS) Feature Guide...
  • Page 168: Parallelled Telephone

    1.11 Conversation Features 1.11.9 Parallelled Telephone Description Multiple telephones can be connected to the same port. This is useful to increase the number of telephones without additional extension cards. The combinations and features of the parallelled telephones are described below. Features Descriptions Connections...
  • Page 169 1.11 Conversation Features Features Descriptions Connections Wireless XDP For this connection, refer to 1.25.5 Wireless XDP APT/DPT/SLT + PS Parallel Mode Parallel Mode. Extn. 101 Extn. 101 Extn. 102 Extn. 102 Conditions [APT + SLT] • If one telephone goes off-hook while the other is on a call, a three-party call is established. If one user goes on-hook, the other user continues the call.
  • Page 170 When Digital XDP connection enables the number of DPTs to exceed the maximum capacity that the PBX supports, the following conditions must be met: – KX-TDA30: An MEC card is installed and an additional AC adaptor is connected – KX-TDA100/KX-TDA200: An MEC card and the PSU-M or PSU-L is installed –...
  • Page 171 1.11 Conversation Features [600] EXtra Device Port (XDP) Mode User Manual References 1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) Feature Guide...
  • Page 172: Calling Party Control (cpc) Signal Detection

    1.11 Conversation Features 1.11.10 Calling Party Control (CPC) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from the analogue trunk when the other party hangs up. To maintain efficient utilisation of trunks, the PBX monitors their state and when CPC signal is detected from a line, disconnects the line and alerts the extension with a reorder tone.
  • Page 173: Transferring Features

    1.12 Transferring Features 1.12 Transferring Features 1.12.1 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the destination party. Transfer is completed without an announcement.
  • Page 174 1.12 Transferring Features Destination Availability VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) •...
  • Page 175 1.12 Transferring Features User Manual References 1.4.1 Transferring a Call (Call Transfer) Feature Guide...
  • Page 176: Holding Features

    1.13 Holding Features 1.13 Holding Features 1.13.1 Call Hold Description An extension user can put a call on hold. The following features are available depending on the result. Feature Description Call Hold General Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it.
  • Page 177 1.13 Holding Features • SLT Hold Mode It is possible to choose how to hold a line and transfer a call with an SLT in the following methods through system programming: Hold Hold Transfer to (to be Retrieved from Transfer to Trunk Extension Another Extension) Flashing the...
  • Page 178 1.13 Holding Features Programming Manual References PC Programming Manual 2.8.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone → Recall—Hold Recall → Recall—Disconnect after Recall 2.8.8 [2-6-1] Numbering Plan—Main—Features → Call Hold / Call Hold Retrieve → Call Hold Retrieve : Specified with a Holding Extension Number →...
  • Page 179: Call Park

    1.13 Holding Features 1.13.2 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user.
  • Page 180 1.13 Holding Features 2.10.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for Call Park) → Optional Parameter (or Ringing Tone Type Number) (for Call Park) 2.10.17 [4-3] DSS Console—Flexible Button → Type → Parameter Selection (for Call Park) →...
  • Page 181: Call Splitting

    1.13 Holding Features 1.13.3 Call Splitting Description During a conversation, an extension user can call another extension while putting the original party on Consultation Hold. The extension user can then alternate between the two parties and/or connect the original party with the third party. Conditions •...
  • Page 182: Music On Hold

    2 Separate music sources can be assigned for the Music on Hold and the BGM features. [KX-TDA30] Only one external music port is available. If BGM is selected, it is possible to select whether external music port, internal music port 1, or internal music port 2 is assigned to BGM.
  • Page 183 → MOH—MOH 1 (Music On Hold 1) (KX-TDA100/KX-TDA200/KX-TDA600 only) → MOH—MOH 2 (Music On Hold 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → MOH—MOH (Music On Hold) (KX-TDA30 only) PT Programming Manual [710] Music Source Selection for BGM (with the KX-TDA30)/BGM2 (with the KX-TDA100/KX-TDA200/KX- TDA600) [711] Music on Hold Feature Guide...
  • Page 184: Conference Features

    1.14 Conference Features 1.14 Conference Features 1.14.1 Conference Features 1.14.1.1 Conference Features—SUMMARY Description A conference call allows a conversation between three or more parties simultaneously. The following features are available to establish a conference call: Feature Description & Reference Conference During a two-party conversation, an extension user can add other parties to establish a conference call with up to eight parties.
  • Page 185: Conference

    For a Conference With Six or More Parties The EECHO or ECHO card is required. Also the echo cancelling function should be enabled through system programming. Installation Manual References KX-TDA30 2.5.3 ECHO8 Card (KX-TDA3166) KX-TDA100/KX-TDA200 2.6.5 ECHO16 Card (KX-TDA0166) KX-TDA600 2.8.6 EECHO16 Card (KX-TDA6166)
  • Page 186 1.14 Conference Features Programming Manual References PC Programming Manual 2.8.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone → Unattended Conference—Recall Start Timer → Unattended Conference—Warning Tone Start Timer → Unattended Conference—Disconnect Timer 2.8.11 [2-7-1] Class of Service—COS Settings—TRS—Transfer to CO 2.8.17 [2-9] System Options—Option 3 →...
  • Page 187: Privacy Release

    1.14 Conference Features 1.14.1.3 Privacy Release Description By default, all conversations which take place on trunks, extension lines and doorphone lines are protected by privacy (Automatic Privacy). Privacy Release allows a PT/PS user to suspend Automatic Privacy for an existing trunk call on the S-CO button in order to establish a three-party call.
  • Page 188: Paging Features

    The message is announced over the built-in speakers of PTs and/or external speakers (external pagers) which belong to the paging group. (With the KX-TDA100/KX-TDA200/KX-TDA600, up to two external pagers can be connected; with the KX-TDA30, one external pager can be connected.) The paged person can answer the page from a nearby telephone.
  • Page 189 →Option 3—Confirmation Tone—Tone 2 : Paged / Automatic Answer 2.8.19 [2-11-1] Audio Gain—Paging/MOH →Paging—EPG 1 (External Pager 1) (KX-TDA100/KX-TDA200/KX-TDA600 only) →Paging—EPG 2 (External Pager 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) →Paging—EPG (External Pager) (KX-TDA30 only) →Paging—Paging Level from PT Speaker 2.9.7 [3-4] Paging Group 2.9.8 [3-4] Paging Group—All Setting 2.9.9 [3-4] Paging Group—External Pager...
  • Page 190 1.15 Paging Features [640] Extension User Groups of a Paging Group [641] External Pagers of a Paging Group Feature Guide References 3.1 Capacity of System Resources User Manual References 1.7.1 Paging 1.7.2 Answering/Denying a Paging Announcement Feature Guide...
  • Page 191: Broadcasting Features

    1.16 Broadcasting Features 1.16 Broadcasting Features 1.16.1 Broadcasting Description A PT user can call multiple parties, assigned as members of a group (broadcasting group), to make a voice announcement. After one member answers the call, the caller can begin to make an announcement. Other members' telephones will continue to ring, and each member can listen to the announcement by answering the call.
  • Page 192 DND for intercom calls. – the member extension is a PS in Wireless XDP Parallel Mode. (→ 1.25.5 Wireless XDP Parallel Mode) Installation Manual References KX-TDA30 2.5.7 MEC Card (KX-TDA3105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105)
  • Page 193 1.16 Broadcasting Features Programming Manual References PC Programming Manual 2.8.4 [2-3] Timers & Counters—Miscellaneous—Broadcasting—Ring Duration 2.8.8 [2-6-1] Numbering Plan—Main—Features—Broadcasting Operation 2.8.11 [2-7-1] Class of Service—COS Settings—CO & SMDR—Broadcasting Operation 2.9.24 [3-10] Broadcasting Group 2.9.25 [3-10] Broadcasting Group—Member List PT Programming Manual None Feature Guide References 3.1 Capacity of System Resources...
  • Page 194: Optional Device Features

    Conditions • Hardware Requirement: KX-TDA30: An optional doorphone and a DPH card KX-TDA100/KX-TDA200/KX-TDA600: An optional doorphone, the OPB card and DPH card • Each doorphone port can only be assigned to one tenant. The Time Table (day/lunch/break/night) of the tenant applies.
  • Page 195 1.17 Optional Device Features 2.6.3 DPH2 Card (KX-TDA0162) 2.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays KX-TDA600 2.8.1 OPB3 Card (KX-TDA0190) 2.8.2 DPH4 Card (KX-TDA0161) 2.8.3 DPH2 Card (KX-TDA0162) 2.12.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Programming Manual References PC Programming Manual 2.8.4 [2-3] Timers &...
  • Page 196: Door Open

    The door can remain unlocked for a preprogrammed time period. • KX-TDA30 only The port of the DPH4 card to which the door opener is connected must be assigned through system programming as a door opener port (not a relay port). If it is not, it may not be possible to open the door while on a doorphone call.
  • Page 197: Trunk Answer From Any Station (tafas)

    2.8.8 [2-6-1] Numbering Plan—Main—Features—TAFAS Answer 2.8.19 [2-11-1] Audio Gain—Paging/MOH → Paging—EPG 1 (External Pager 1) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG 2 (External Pager 2) (KX-TDA100/KX-TDA200/KX-TDA600 only) → Paging—EPG (External Pager) (KX-TDA30 only) 2.11.2 [5-2] External Pager PT Programming Manual [700] External Pager Floating Extension Number User Manual References 1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])
  • Page 198: Background Music (bgm)

    PC Programming Manual 2.8.3 [2-2] Operator & BGM →BGM and Music on Hold—Music Source of BGM2 (KX-TDA100/KX-TDA200/KX-TDA600 only) →BGM and Music on Hold—Music Source of BGM (KX-TDA30 only) 2.8.8 [2-6-1] Numbering Plan—Main—Features →External BGM On / Off →BGM Set / Cancel 2.8.19 [2-11-1] Audio Gain—Paging/MOH...
  • Page 199 1.17 Optional Device Features →MOH—MOH (Music On Hold) (KX-TDA30 only) 2.11.2 [5-2] External Pager PT Programming Manual None User Manual References 1.8.8 Turning on the Background Music (BGM) 2.1.4 Turning on the External Background Music (BGM) Feature Guide...
  • Page 200: Outgoing Message (ogm)

    • One MSG card allows four (with the KX-TDA100/KX-TDA200/KX-TDA600) or two (with the KX-TDA30) messages to play simultaneously. The MSG card expansion does not increase the total recording time or the number of messages. It increases the number of messages that can be played simultaneously.
  • Page 201 When all ports of the MSG card(s) become idle, he will hear the progress tone for a preprogrammed time period. After that, the PBX will automatically proceed into the recording mode. Installation Manual References KX-TDA30 2.5.4 MSG2 Card (KX-TDA3191) KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.6 MSG4 Card (KX-TDA0191)
  • Page 202 1.17 Optional Device Features →Floating Extension Number →Delayed Ring PT Programming Manual [631] Sequences in Queuing Time Table [730] Outgoing Message (OGM) Floating Extension Number Feature Guide References 3.1 Capacity of System Resources User Manual References 2.1.5 Recording Outgoing Messages (OGM) Feature Guide...
  • Page 203: Direct Inward System Access (disa)

    1.17 Optional Device Features 1.17.6 Direct Inward System Access (DISA) Description An outside caller can access specific PBX features as if the caller is an SLT extension user in the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...
  • Page 204 1.17 Optional Device Features Outgoing Automated Attendant No. Floating Extn. Busy/DND Message Message No. (OGM) No. → 2.11.4 [5-3-2] Voice Message—DISA Message—Floating Extension Number → [730] Outgoing Message (OGM) Floating Extension Number → 2.11.4 [5-3-2] Voice Message—DISA Message—1 Digit AA Destination (Extension Number)—Dial 0–9 →...
  • Page 205 1.17 Optional Device Features → 2.10.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—Intercept Destination— When Called Party is Busy DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: Busy Tone: The caller will hear a busy tone.
  • Page 206 1.17 Optional Device Features Dialling Table is used here to specify the target extension that the calling telephone will be recognised as for Walking COS. [Programming Example of DIL Table] Destination Trunk No. Lunch Lunch Disable Disable (DISA) (DISA) "CLI" must be set to Disable, to allow incoming calls to be received by DISA. [Programming Example of System Speed Dialling Table] Trunk Access + Location...
  • Page 207 1.17 Optional Device Features [Flowchart] A DISA call from an outside party is received. Is there an idle port on an MSG card? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.
  • Page 208 1.17 Optional Device Features Continued from previous page No Security None None None None Trunk Security All Security Is the dialled number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialled for Security Mode Override? What is the dialled number? Is the correct PIN entered?
  • Page 209 Selecting complex, random PINs that cannot be easily guessed. Changing PINs regularly. • Hardware Requirement: KX-TDA30: An MSG card KX-TDA100/KX-TDA200/KX-TDA600: An OPB card and MSG card • DISA Delayed Answer Time It is possible to set the Delayed Answer time so that the caller will hear a ringback tone within a preprogrammed time period first before hearing an outgoing message (OGM).
  • Page 210 1.17 Optional Device Features programming selects whether pressing " " during a trunk-to-trunk conversation returns to the DISA top menu or sends a DTMF tone. • DISA Mute Time It is possible to set the Mute time until the outgoing message (OGM) plays and the PBX starts to receive the DTMF signalling after the caller reaches the DISA line.
  • Page 211 Each outgoing message (OGM) can be assigned a name through system programming for programming reference. → 2.11.4 [5-3-2] Voice Message—DISA Message—Name → [731] Outgoing Message (OGM) Name Installation Manual References KX-TDA30 2.5.4 MSG2 Card (KX-TDA3191) KX-TDA100/KX-TDA200 2.6.1 OPB3 Card (KX-TDA0190) 2.6.6 MSG4 Card (KX-TDA0191) KX-TDA600 2.8.1 OPB3 Card (KX-TDA0190)
  • Page 212 1.17 Optional Device Features → DISA—No Dial Intercept Timer → DISA—2nd Dial Timer for AA → DISA—Intercept Timer—Day, Lunch, Break, Night → DISA—Disconnect Timer after Intercept → DISA—CO-to-CO Call Prolong Counter → DISA—CO-to-CO Call Prolong Time → DISA—Progress Tone Continuation Time before Recording Message →...
  • Page 213: Automatic Fax Transfer

    OGM through system programming. This allows a single trunk to be used seamlessly for both voice and fax calls, with only voice calls arriving at user extensions. This feature is only available for the KX-TDA30. [Available Automatic Fax Transfer Destinations]...
  • Page 214 1.17 Optional Device Features Installation Manual References 2.5.4 MSG2 Card (KX-TDA3191) Programming Manual References PC Programming Manual 2.11.4 [5-3-2] Voice Message—DISA Message—Fax Extension (KX-TDA30 only) PT Programming Manual None Feature Guide References 1.17.6 Direct Inward System Access (DISA) 3.2 Exclusive Features Table...
  • Page 215: Built-in Simplified Voice Message (svm)

    Installing an optional Simplified Voice Message (SVM) card in the PBX allows the PBX to provide answering machine features. This feature is only available for the KX-TDA30. Features for an extension user with a message box: An extension user can record a personal greeting message to greet a caller and ask him to leave a voice message.
  • Page 216 1.17 Optional Device Features Floating Extension No. and Destination An extension user can set incoming calls to be redirected to his message box on the SVM card when he cannot answer them. The user can set the floating extension number of the SVM card as the destination for redirected calls.
  • Page 217 1.17 Optional Device Features Message Notification If a new voice message has been left in a message box, and distinctive dial tones are enabled, the user will hear dial tone 4 when going off-hook. If a message box contains only voice messages that have previously been listened to, dial tone 2 is heard instead.
  • Page 218 1.17 Optional Device Features Conditions [General] • Hardware Requirement: An SVM card • The maximum number of voice messages (not including greeting messages) that can be recorded for an extension can be set between 1 and 100 through system programming. (Default: 10) •...
  • Page 219 →Simplified Voice Message Tone Detection—Continuous (KX-TDA30 only) →Simplified Voice Message Tone Detection—Cyclic (KX-TDA30 only) 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 6—Display Lock / SVM Lock (KX-TDA30 only) 2.10.9 [4-1-7] Wired Extension—Simplified Voice Message (KX-TDA30 only) 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 6—SVM Lock (KX-TDA30 only) 2.10.16 [4-2-5] Portable Station—Simplified Voice Message (KX-TDA30 only)
  • Page 220 1.17 Optional Device Features 3.1 Capacity of System Resources 3.2 Exclusive Features Table User Manual References 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) (KX-TDA30 only) 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 221: External Sensor

    Conditions • Hardware Requirement: KX-TDA30: An external sensor and DPH card KX-TDA100/KX-TDA200/KX-TDA600: An external sensor, OPB card and EIO card • Some devices may be unable to communicate correctly with the PBX. Confirm compatibility with the manufacturer of a device before installing it.
  • Page 222 2.7.39 [1-1] Slot—OPB (KX-TDA100/KX-TDA200/KX-TDA600 only) →Input Signal Decision Time →Input Signal Detection Reopening Time 2.7.43 [1-1] Slot—DPH Card Property (KX-TDA30 only) →For Sensor (EIO)—Input Signal Decision Time →For Sensor (EIO)—Input Signal Detection Reopening Time 2.8.4 [2-3] Timers & Counters—Miscellaneous—External Sensor—Ring Duration 2.8.16 [2-8-3] Ring Tone Patterns—Call from Others—External Sensor—Ring Tone Pattern Plan 1–8...
  • Page 223: External Relay Control

    Conditions • Hardware Requirement: KX-TDA30: An external relay device and DPH card KX-TDA100/KX-TDA200/KX-TDA600: An external relay device, OPB card and EIO card • KX-TDA30 only The port of the DPH4 card to which the relay is connected must be assigned through system programming as a relay port (not a door opener port).
  • Page 224 1.17 Optional Device Features 2.7.43 [1-1] Slot—DPH Card Property (KX-TDA30 only)—For Output (EIO)—Device Type 2.8.8 [2-6-1] Numbering Plan—Main—Features—External Relay Access 2.8.11 [2-7-1] Class of Service—COS Settings—Extension Feature—External Relay Access 2.11.6 [5-4] External Relay PT Programming Manual None Feature Guide References 2.2.1 Class of Service (COS)
  • Page 225: Caller Id Features

    1.18 Caller ID Features 1.18 Caller ID Features 1.18.1 Caller ID Description The PBX receives caller information, such as the caller's name and telephone number, through the trunk. This information can then be shown on the displays of PTs, PSs, or SLTs that support FSK-type Caller ID. The PBX can modify a received number according to preprogrammed tables, so that an extension user can easily use the received number to call the caller back.
  • Page 226 1.18 Caller ID Features Number/Name Assignment Automatic Caller ID Number Modification This PBX automatically modifies the incoming caller's number according to preprogrammed tables. The modified number will be recorded for calling back. This PBX supports 4 modification tables, each of which can be used for any number of trunk groups.
  • Page 227 1.18 Caller ID Features <Modification Flowchart> A trunk call with the caller's information is received. Checks the Table Selection. Table 1 Is the area code found in local/international call data Yes: in the modification table? e.g., 00987654321 e.g., 3344556677 Checks the local/ international call data.
  • Page 228 The Caller ID Name Reference is only available for calls from the public network. [Caller ID to SLT Port] • Hardware Requirement: KX-TDA30: An EXT-CID card KX-TDA100/KX-TDA200: An SLC8 card with an EXT-CID card installed, or a CSLC16 card KX-TDA600: An SLC8 card with an EXT-CID card installed •...
  • Page 229 1.18 Caller ID Features 2.8.4 [2-3] Timers & Counters—Miscellaneous → Caller ID—Waiting to receive → Caller ID—Visual Caller ID Display 2.8.17 [2-9] System Options—Option 4—Private Network—Public Call through Private Network—Minimum Public Caller ID Digits 2.8.18 [2-10] Extension CID Settings 2.9.1 [3-1-1] Trunk Group—TRG Settings—Main—Caller-ID Modification Table 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7 →...
  • Page 230: Incoming Call Log

    1.18 Caller ID Features 1.18.2 Incoming Call Log Description When an incoming public trunk call with the caller's information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling.
  • Page 231 1.18 Caller ID Features Log display, the Personal Speed Dialling number display and the SVM Log display are also locked and the voice messages in the user's message box cannot be played back. An extension personal identification number (PIN) is required to use this feature. (→ 1.28.1 Extension Personal Identification Number (PIN)) •...
  • Page 232 1.18 Caller ID Features 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 233: Message Features

    1.19 Message Features 1.19 Message Features 1.19.1 Message Waiting Description An extension user can notify another extension user that he wishes to talk to the user. The notified extension user can return the call or listen to the messages recorded by the Voice Processing System (VPS) or Built- in Simplified Voice Message feature.
  • Page 234 1.19 Message Features [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 5.12 s 1.28 s Pattern 2 512 ms 5.12 s 1.28 s Pattern 3 256 ms 2.56 s 768 ms Pattern 4 256 ms 5.12 s 768 ms Pattern 5 256 ms...
  • Page 235 1.19 Message Features 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 11 10.24 s 10.24 s 20.48 s t=1.28 s Pattern 12 • It is possible to set Message Waiting while hearing a ringback tone, busy tone, or DND tone. •...
  • Page 236: Absent Message

    1.19 Message Features 1.19.2 Absent Message Description An extension user can set or select a message (e.g., the reason for absence) to be displayed on his telephone. When a display PT user calls the extension, the message is shown on the caller's telephone. The following messages can be programmed as desired: Message Type...
  • Page 237 1.19 Message Features Feature Guide References 3.1 Capacity of System Resources User Manual References 1.6.3 Showing a Message on the Caller's Telephone Display (Absent Message) 3.1.2 Settings on the Programming Mode Feature Guide...
  • Page 238: Proprietary Telephone (pt) Features

    1.20 Proprietary Telephone (PT) Features 1.20 Proprietary Telephone (PT) Features 1.20.1 Fixed Buttons Description PTs, DSS Consoles, and Add-on Key Modules are provided with the following feature/Line Access buttons: Depending on your device type, some buttons may not be provided. As for buttons on PSs, please refer to the Operating Instructions for each PS.
  • Page 239 1.20 Proprietary Telephone (PT) Features Button Usage Used for hands-free operation. Also used to switch between SP-PHONE handset and hands-free operation. (Speakerphone) Used for a hands-free dialling. Also used to monitor the MONITOR party's voice in hands-free mode. Used to leave a message waiting indication or call back the MESSAGE party who left the message waiting indication.
  • Page 240 1.20 Proprietary Telephone (PT) Features Button Usage Used to make or receive a trunk call or can be reassigned to Flexible CO (Trunk) a different trunk or to another feature button. Used to access an extension with one touch. Every button is Flexible DSS (Direct Station Selection) programmed to correspond to an extension.
  • Page 241: Flexible Buttons

    1.20 Proprietary Telephone (PT) Features 1.20.2 Flexible Buttons Description Flexible buttons are customised by either system or personal programming. The following types of flexible buttons are provided on PTs, DSS Consoles, Add-on Key Modules, and/or PSs: Flexible CO buttons Flexible Direct Station Selection (DSS) buttons Programmable Feature (PF) buttons [Button Usage] Button...
  • Page 242 1.20 Proprietary Telephone (PT) Features Button Usage Log-in/Log-out * Used to switch between log-in and log-out mode. Hurry-up Used to redirect the longest waiting call in the queue of an incoming call distribution group to the overflow destination. Wrap-up * Used to switch the Wrap-up/Not Ready and Ready modes.
  • Page 243 1.20 Proprietary Telephone (PT) Features Button Usage Secondary Directory Number Used to show the current status of another extension, call the (SDN) (KX-TDA100/KX-TDA200/ extension, and pick up or transfer calls to it. KX-TDA600 only) (→ 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension) *: One-touch Feature Setting Buttons: Pressing these buttons while on-hook changes the feature settings.
  • Page 244: Led Indication

    1.20 Proprietary Telephone (PT) Features 1.20.3 LED Indication Description The LED (Light Emitting Diode) of the Message/Ringer Lamp and following buttons (Line Status Buttons and Corresponding Extension Status Button) show line conditions with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [DPT]...
  • Page 245 1.20 Proprietary Telephone (PT) Features Line Status Button Incoming Call Intercom Line Distribution Light Pattern Trunk Status Status Group Line Status S-CO G-CO L-CO INTERCOM ICD Group Slow red Another — flashing extension is holding the line. Rapid red Incoming call to the incoming call distribution group —...
  • Page 246 1.20 Proprietary Telephone (PT) Features 2.8.17 [2-9] System Options → Option 1—PT Fwd / DND—Fwd LED → Option 1—PT Fwd / DND—DND LED → Option 4—DSS Key—DSS Key mode for Incoming Call PT Programming Manual None Feature Guide References 1.2.2.2 Group Call Distribution 1.2.2.7 Log-in/Log-out 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.13.1 Call Hold...
  • Page 247: Display Information

    Caller's number programming. Line 001: Sales →102:Mike Trunk number/name Original Destination, if the call is forwarded Panasonic DDI/DID/MSN name or number Call charge fee during a trunk call. The currency, position of the 12.35 currency symbol, and the decimal point are programmable.
  • Page 248 1.20 Proprietary Telephone (PT) Features → Option 5—Automatic LCD Switch when Start Talking 2.10.10 [4-2-1] Portable Station—Extension Settings → Option 4—Display Language → Option 5—Incoming Call Display → Option 5—Automatic LCD Switch when Start Talking 2.12.9 [6-8] Hotel & Charge—Charge →...
  • Page 249: Integrated Services Digital Network (isdn) Service Features

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1 Integrated Services Digital Network (ISDN) 1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY Description ISDN is a digital switching and transmission network. ISDN transmits voice, data, and image in digital format.
  • Page 250 1.21 Integrated Services Digital Network (ISDN) Service Features ISDN Supplementary Service Table for Public Network Service Description & Reference Direct Dialling In (DDI) Directs a call with a DDI number to a preprogrammed destination. (P- P only) → 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Multiple Subscriber Number One ISDN port can support a maximum of 10 MSNs for routing (MSN)
  • Page 251 1.21 Integrated Services Digital Network (ISDN) Service Features Service Description & Reference Call Forwarding (CF)—by Forwards an incoming call to another outside party using the ISDN ISDN service of the telephone company. → 1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) → 1.21.1.5 Call Forwarding (CF)—by ISDN (P-P) Call Hold (HOLD)—by ISDN Puts one ISDN call on hold.
  • Page 252 1.21 Integrated Services Digital Network (ISDN) Service Features When the ISDN port is in P-MP configuration, a maximum of eight ISDN terminal devices can be connected to the port. However, only a maximum of two devices can be used simultaneously. Conditions •...
  • Page 253 1.21 Integrated Services Digital Network (ISDN) Service Features – L2 Data Link Mode – Access Mode (Point-to-Point/Point-to-Multipoint) – TEI Assignment Mode (Fix 00–63/Automatic) Programming Manual References PC Programming Manual 2.4.2 Tool—BRI Automatic Configuration 2.7.13 [1-1] Slot—BRI/PRI Card Property 2.7.14 [1-1] Slot—BRI Port 2.7.15 [1-1] Slot—BRI Port—Port Command 2.7.16 [1-1] Slot—PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only) 2.7.17 [1-1] Slot—PRI Port—Port Command (KX-TDA100/KX-TDA200/KX-TDA600 only)
  • Page 254: Calling/connected Line Identification Presentation (clip/colp)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line Identification Presentation (COLP): The PBX sends a preprogrammed telephone number to the network when the extension user answers an incoming call.
  • Page 255 1.21 Integrated Services Digital Network (ISDN) Service Features Conditions • The availability of this feature is dependent on the contract with the telephone company. • CLIP/COLP features comply with the following European Telecommunication Standard (ETS) specifications: – ETS 300 092 Calling Line Identification Presentation (CLIP) supplementary service. –...
  • Page 256 1.21 Integrated Services Digital Network (ISDN) Service Features → Option 3—CLIR → Option 3—COLR 2.10.5 [4-1-4] Wired Extension—Flexible Button—Type 2.10.10 [4-2-1] Portable Station—Extension Settings → Option 1—CLIP ID → Option 3—CLIP on Extension/CO → Option 3—CLIR → Option 3—COLR 2.10.13 [4-2-3] Portable Station—Flexible Button—Type 2.10.17 [4-3] DSS Console—Flexible Button—Type PT Programming Manual [003] Extension Number...
  • Page 257: Advice Of Charge (aoc)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.3 Advice of Charge (AOC) Description The PBX can receive the call charge information on ISDN lines from the telephone company. There are the following types: Type Description Advice of Charge During Call AOC is received during the call and when the call is completed.
  • Page 258: Call Forwarding (cf)-by Isdn (p-mp)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.4 Call Forwarding (CF)—by ISDN (P-MP) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. Extension users can set the forward destination to the network on an MSN basis.
  • Page 259 1.21 Integrated Services Digital Network (ISDN) Service Features • COS programming determines the extensions that are able to use this feature. Programming Manual References PC Programming Manual 2.8.8 [2-6-1] Numbering Plan—Main—Features—ISDN-FWD (MSN) Set / Cancel / Confirm 2.8.11 [2-7-1] Class of Service—COS Settings—CO & SMDR—CF (MSN) PT Programming Manual None Feature Guide References...
  • Page 260: Call Forwarding (cf)-by Isdn (p-p)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.5 Call Forwarding (CF)—by ISDN (P-P) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. The network directly forwards the call to the destination which the extension user has set in the PBX as the forward destination of trunk calls;...
  • Page 261 1.21 Integrated Services Digital Network (ISDN) Service Features 2.8.8 [2-6-1] Numbering Plan—Main—Features—ISDN-FWD (MSN) Set / Cancel / Confirm 2.8.11 [2-7-1] Class of Service—COS Settings—CO & SMDR—CF (MSN) PT Programming Manual None Feature Guide References 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY 1.3.1.2 Call Forwarding (FWD) User Manual References 1.6.1 Forwarding Calls...
  • Page 262: Call Hold (hold)-by Isdn

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.6 Call Hold (HOLD)—by ISDN Description An ISDN call can be put on hold using the ISDN service of the telephone company, instead of the PBX feature. This can be a part of a Call Transfer (CT)—by ISDN (→ 1.21.1.7 Call Transfer (CT)—by ISDN) and Three-party Conference (3PTY)—by ISDN (→...
  • Page 263: Call Transfer (ct)-by Isdn

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.7 Call Transfer (CT)—by ISDN Description An ISDN call can be transferred to an outside party using the ISDN service of the telephone company, instead of the PBX feature, without occupying a second ISDN line. Conditions •...
  • Page 264: Three-party Conference (3pty)-by Isdn

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.8 Three-party Conference (3PTY)—by ISDN Description During a conversation using an ISDN line, an extension user can add another party and establish a three- party conference call using the ISDN service of the telephone company, instead of the PBX feature. Conditions •...
  • Page 265: Malicious Call Identification (mcid)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.9 Malicious Call Identification (MCID) Description An extension user can ask the telephone company to trace a malicious caller during a call or while hearing reorder tone after the caller hangs up. Information on the malicious call will be received later on. Conditions •...
  • Page 266: Completion Of Calls To Busy Subscriber (ccbs)

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.10 Completion of Calls to Busy Subscriber (CCBS) Description If the called party is busy and the call has been made using an ISDN line, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party's number is automatically dialled.
  • Page 267: Isdn Extension

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.11 ISDN Extension Description An ISDN (BRI/PRI) port can be used for either trunk or extension connection. When extension connection is enabled, ISDN terminal devices (e.g., ISDN telephone, G4 fax machine, PC) or a behind PBX can be connected to the port.
  • Page 268 1.21 Integrated Services Digital Network (ISDN) Service Features • ISDN extensions can belong to an incoming call distribution group (→ 1.2.2 Incoming Call Distribution Group Features) or idle extension hunting group (→ 1.2.1 Idle Extension Hunting). In this case, an MSN can be assigned.
  • Page 269: Isdn Service Access By Keypad Protocol

    1.21 Integrated Services Digital Network (ISDN) Service Features 1.21.1.12 ISDN Service Access by Keypad Protocol Description ISDN provides some supplementary services by key protocol, and they may require a service access code to be dialled. Conditions • This feature complies with the following European Telecommunication Standard (ETS) specification: –...
  • Page 270: E1 Line Service Features

    Channel Type Call Charge Information E & M-C E & M-P : Available Receiving Dial Mode should be MFC-R2. Available when this PBX is connected to the KX-TDA30, KX-TDA100, KX-TDA200, KX-TDA600, or KX-TD500. [Explanation] Number in Feature Description the table TIE Line Service Refer to the TIE Line Service feature.
  • Page 271 1.22 E1 Line Service Features Number in Feature Description the table Automatic Number Outgoing ANI: Identification (ANI) Sends the caller's number to the E1 line. The sending method is the same as ISDN CLIP service. (→ 1.21.1.2 Calling/Connected Line Identification Presentation (CLIP/ COLP)) Incoming ANI: Receives the caller's number from the E1 line.
  • Page 272: T1 Line Service Features

    1.23 T1 Line Service Features 1.23 T1 Line Service Features 1.23.1 T1 Line Service Description The T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). This feature is only available for the KX-TDA100, KX-TDA200, and KX-TDA600.
  • Page 273 1.23 T1 Line Service Features Number in Feature Description the Table Off Premise Extension An SLT which is installed off site can perform as if it were (OPX) installed locally. The SLT makes and receives a call through the PBX. An extension number can be given to the OPX, and extension data such as COS is also applied.
  • Page 274: Voice Mail Features

    A group of SLT ports which use the Voice Mail DTMF Integration features. VM (DTMF) Group A maximum of 2 (for KX-TDA30/KX-TDA100/KX-TDA200) or 8 (for KX-TDA600) groups can be assigned. A group of DPT ports which use the Voice Mail DPT (Digital) Integration features.
  • Page 275 1.24 Voice Mail Features VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX. These SLT ports, as well as VM (DTMF) Group settings, must be configured to allow DTMF Integration, as shown in the following [Programming Example of Extension Port] and [Programming Example of VM (DTMF) Group].
  • Page 276 165) directly, assign "165#6123" to a One-touch Dialling button. When pressing this button, the outgoing message (OGM) of the mailbox will be heard. [KX-TDA30] • All ports in a VM (DPT) group must be connected to either the same DLC card, or to the pre-installed Super Hybrid ports.
  • Page 277: Voice Mail Dtmf Integration

    When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ↓...
  • Page 278 1.24 Voice Mail Features DTMF Command Assignment Assign the DTMF command to suit the VPS settings. 2.9.19 [3-8-1] VM(DTMF) Group—System Settings → VM DTMF Command—Recording Message → VM DTMF Command—Listening Message → VM DTMF Command—Switching to AA → VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA...
  • Page 279 1.24 Voice Mail Features → 2.9.19 [3-8-1] VM(DTMF) Group—System Settings—Others—Intercept Routing to the VPS Sequence Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command (H Recording message command (#6 [H = Mailbox No.]) + H [H = Mailbox No.]) Switching to AA command (#8)
  • Page 280 1.24 Voice Mail Features [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording Recording message command (H [H = Mailbox message command (#6 + H [H = Mailbox No.]) No.]) [Example] Trunk Call...
  • Page 281 1.24 Voice Mail Features [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
  • Page 282 → VM DTMF Status Signal—FWD to VM Busy Tone → VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish… ". Transfer The caller dials the extension number (extn.
  • Page 283 1.24 Voice Mail Features Programming Manual References PC Programming Manual 2.8.4 [2-3] Timers & Counters—Miscellaneous—Voice Mail (Caller from VM to CO)—On-hook Wait Time 2.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous—Programmed Mailbox 2.9.19 [3-8-1] VM(DTMF) Group—System Settings 2.9.20 [3-8-2] VM(DTMF) Group—Group Settings 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 1—Programmed Mailbox No.
  • Page 284: Voice Mail Dpt (digital) Integration

    1.24.3 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
  • Page 285 1.24 Voice Mail Features his mailbox without dialling his mailbox number (Direct Mailbox Access). It is possible to disable this feature by COS programming on the VPS. VPS Trunk Service & Automatic Time Mode Notification for Incoming Call* Multiple tenants can share a single VPS; each tenant does not require a dedicated VPS port. If the destination of the incoming trunk call is a VM (DPT) group, the PBX sends the VPS trunk group number and time mode (day/lunch/break/night) of the tenant (→...
  • Page 286 1.24 Voice Mail Features [Example] For DID Calls: Each location number can have its VPS trunk group number (message number) and tenant number. [DID Programming Example] DID Destination VPS Trunk Location Tenant DID No. DID Name Group No. Day Lunch Break Night 0001 123-4567 John White...
  • Page 287 1.24 Voice Mail Features Trunk Call Trunk Call 123-4567 123-2468 Sends the following information: · VPS Trunk Group: 1 · Time mode: Day Intercept Sends the following information: · VPS Trunk Group: 2 · Time mode: Night Tenant 1 Tenant 3 (Company A) (Company B) (Floating Extn.
  • Page 288 1.24 Voice Mail Features The Two-way Record button is used to record into one's own mailbox. The Two-way Transfer button is used to record into someone else's mailbox. Note Before recording a Two-way telephone conversation, you should inform the other party that the conversation will be recorded.
  • Page 289 1.24 Voice Mail Features Pressing the Two-way Record button sends a warning tone Pressing the Two-way Transfer button followed by an extension number sends a warning tone. [Transferring to a Mailbox of the VPS] • When transferring a trunk call to a mailbox of the VPS, users should use the VM Transfer button. If using a standard Transfer button, users must dial "#6"...
  • Page 290 1.24 Voice Mail Features → VM Trunk Group No. PT Programming Manual [201] Transfer Recall Time Feature Guide References 1.20.2 Flexible Buttons 1.24.1 Voice Mail (VM) Group 2.3.6 Flexible Numbering/Fixed Numbering User Manual References 1.10.5 If a Voice Processing System is Connected 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 291: Portable Station (ps) Features

    1.25 Portable Station (PS) Features 1.25 Portable Station (PS) Features 1.25.1 Portable Station (PS) Connection Description This PBX supports the connection of a PS (e.g., KX-TCA255, KX-TD7690). It is possible to use the PBX features using the PS like a PT. Conditions [General] •...
  • Page 292 [KX-TDA600] • When an EMEC card is installed, the total number of PSs that the PBX supports will increase. Installation Manual References KX-TDA30 2.7 Connection of DECT Portable Stations 2.8 Connection of 2.4 GHz Portable Stations KX-TDA100/KX-TDA200 2.8 Connection of DECT Portable Stations 2.9 Connection of 2.4 GHz Portable Stations...
  • Page 293: Ps Ring Group

    1.25 Portable Station (PS) Features 1.25.2 PS Ring Group Description A PS ring group is a group of PS extensions that receives incoming calls. Each group has a floating extension number and name. One PS can belong to multiple groups. [Programming Example] PS Ring Group 01 PS Ring Group 02...
  • Page 294 1.25 Portable Station (PS) Features • Available PS The KX-TD7580, KX-TCA155, KX-TCA255, KX-TD7680, and KX-TD7690 can join PS ring groups. • Incoming trunk call information is shown on a PS display when a trunk call arrives at a PS ring group which the PS joins.
  • Page 295 1.25 Portable Station (PS) Features PS Ring Group Log-out Log-in PS Ring Group Log-out Incoming Call Distribution Group PS Ring Group Log-in Log-out Log-in • When the PS ring group is called using the floating extension number, the group becomes busy to other callers using the floating extension number.
  • Page 296: Ps Directory

    1.25 Portable Station (PS) Features 1.25.3 PS Directory Description A PS user can store numbers and/or names in the directory. A stored number is dialled by selecting a name or number in the directory. Depending on the PS model, the PS user can use the following directories for easy operation: Type Description PS Dialling Directory...
  • Page 297: Ps Feature Buttons

    1.25 Portable Station (PS) Features 1.25.4 PS Feature Buttons Description A PS user can use PBX feature using a combination of buttons (button + a specified number, , or #) and/ or display operation. The flexible buttons and the display are customised through PS programming. The button assignment is the same for PT.
  • Page 298: Wireless Xdp Parallel Mode

    1.25 Portable Station (PS) Features 1.25.5 Wireless XDP Parallel Mode Description A PS can be used in parallel with a wired telephone (PT/SLT). In this case, the wired telephone is the main telephone and the PS is the sub telephone. When Wireless XDP Parallel Mode is enabled, the two telephones share one extension number (main telephone's extension number), as with XDP Parallel mode for a DPT and an SLT.
  • Page 299 1.25 Portable Station (PS) Features – Ring Tone Pattern Table Selection (→ 1.1.3.2 Ring Tone Pattern Selection) – Preferred Line Assignment—Incoming (→ 1.4.1.2 Line Preference—Incoming) – Preferred Line Assignment—Outgoing (→ 1.5.5.2 Line Preference—Outgoing) – Hot Line Setting (→ 1.6.1.7 Hot Line) –...
  • Page 300 1.25 Portable Station (PS) Features 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—Wireless XDP PT Programming Manual [515] Wireless XDP Parallel Mode for Paired Telephone Feature Guide References 1.11.9 Parallelled Telephone 2.2.1 Class of Service (COS) User Manual References 1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Feature Guide...
  • Page 301: Virtual Ps

    1.25 Portable Station (PS) Features 1.25.6 Virtual PS Description An extension number can be assigned for a portable station (PS) without registering the PS unit itself. This is known as temporary registration. If a forward destination is then assigned for this PS, all calls to that extension number will be forwarded to the assigned destination.
  • Page 302 → 1.17.7 Automatic Fax Transfer Built-in Simplified Voice Registering a virtual PS as the first extension of an ICD Group Message (KX-TDA30 only) provides the ICD Group with a dedicated message box that is not shared with an actual extension.
  • Page 303: Administrative Information Features

    1.26 Administrative Information Features 1.26 Administrative Information Features 1.26.1 Station Message Detail Recording (SMDR) Description Automatically records detailed information for each extension. SMDR Output Port The Serial Interface (RS-232C) port can be used to output the SMDR data. The following devices can be connected: •...
  • Page 304 1.26 Administrative Information Features Pattern A: 80 digits without call charge information Date Time Dial Number Ring Duration ACC Code (8 digits) (25) (10) 01/02/02 10:03AM 1200 <I>12345678901234567890 5'15 00:00'00 01/02/02 10:07AM 1200 <I> 0'05 00:01'05 9876543210 01/02/02 10:15AM 1200 1234567890123456 00:01'05 9876543210...
  • Page 305 1.26 Administrative Information Features Number in Item Description the Pattern Ext (Extension) Shows the extension number, floating extension number, etc., which was engaged in the call. Also shows the following codes: Dxxx: Outgoing trunk call from a doorphone (xxx=doorphone number) (→ 1.17.1 Doorphone Call) Txxx: Outgoing trunk call by TIE line service (xxx=trunk group number) *xxx: Verified call (xxx=verification code) (→...
  • Page 306 1.26 Administrative Information Features Number in Item Description the Pattern Ring Shows the ring duration before answering a call in Minutes/ Seconds. Duration Shows the duration of the trunk call in Hours/Minutes/Seconds. Acc Code Shows the account code appended to the call. (→ 1.5.4.3 Account (Account Code) Code Entry) CD (Condition...
  • Page 307 1.26 Administrative Information Features Item Description Caller's identification Controls whether the caller's identification number, name, number and name, or nothing is shown. If "none" is selected, <I> will not be shown. → 2.17.1 [11-1] Main—SMDR—SMDR Options—Caller ID Number & Name DID/DDI number Controls whether the DID/DDI number, name, number and name, or nothing is shown.
  • Page 308 1.26 Administrative Information Features Conditions • SMDR Format The following SMDR format can be set through system programming in order to match the paper size being used in the printer: Page Length: determines the number of lines per page. → 2.17.1 [11-1] Main—SMDR—SMDR Format—Page Length (Number of Lines) →...
  • Page 309 “0” to be dialled first) are treated as extensions of the telephone company and do not get recorded on SMDR, because in this case this PBX recognises the telephone company as the host PBX. Therefore, only long distance calls are recorded on SMDR. Installation Manual References KX-TDA30 2.10.1 Connection of Peripherals KX-TDA100/KX-TDA200 2.11.1 Connection of Peripherals KX-TDA600 2.3.2 EMEC Card (KX-TDA6105)
  • Page 310 1.26 Administrative Information Features [800] RS-232C Parameter—New Line Code [800] RS-232C Parameter—Baud Rate [800] RS-232C Parameter—Word Length [800] RS-232C Parameter—Parity Bit [800] RS-232C Parameter—Stop Bit Length [802] SMDR Page Length [803] SMDR Skip Perforation [804] SMDR Outgoing Call Printing [805] SMDR Incoming Call Printing Feature Guide References 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service...
  • Page 311: Printing Message

    1.26 Administrative Information Features 1.26.2 Printing Message Description An extension user can select a message to be output on SMDR. Up to eight messages can be preprogrammed in the Printing Message table, and are available to all extensions connected to the PBX. A message can contain the "%"...
  • Page 312: Call Charge Services

    1.26 Administrative Information Features 1.26.3 Call Charge Services Description The PBX receives a call charge signal during or after a conversation with an outside party. The call charge information is shown on the telephone display and SMDR. Call Charge Signal Services The type of call charge service that is used by the PBX is decided by the type of signal received from the telephone company.
  • Page 313 1.26 Administrative Information Features Budget Management It is possible to limit telephone usage to a preprogrammed budget on each extension or verification code. For example, an extension in a rented office has a prepaid limit for telephone usage. If the amount of the call charge reaches the limit, the extension user cannot make further trunk calls.
  • Page 314 1.26 Administrative Information Features • It is possible to enable the PBX to send the flash/recall signal to the telephone company after a conversation (in on-hook status) to receive the call charge information. Programming Manual References PC Programming Manual 2.7.10 [1-1] Slot—LCO Card Property →Pay Tone—Pay Tone Frequency (KX-TDA100/KX-TDA200/KX-TDA600 only) →Pay Tone—Sending Flash while end talk (KX-TDA100/KX-TDA200/KX-TDA600 only) 2.9.3 [3-1-3] Trunk Group—Charge Rate...
  • Page 315: Hospitality Features

    1.27 Hospitality Features 1.27 Hospitality Features 1.27.1 Hospitality Features—SUMMARY Description This PBX has several features that support its use in a hotel-type environment, where extensions correspond to guest rooms. Feature Description & Reference Room Status Control An extension designated as the hotel operator can set the check-in status of rooms remotely.
  • Page 316: Room Status Control

    1.27 Hospitality Features 1.27.2 Room Status Control Description A PT with a 6-line display designated as a hotel operator extension can be used to view and change the check-in and check-out status of guest rooms associated with extensions. Any wired extension can be used as a room extension without special programming. Flexible buttons on the hotel operator's extension can be set as Room Status Control buttons.
  • Page 317 • If enabled through system programming, the check-in and check-out information is recorded on SMDR. Installation Manual References KX-TDA30 2.5.7 MEC Card (KX-TDA3105) KX-TDA100/KX-TDA200 2.3.2 MEC Card (KX-TDA0105) KX-TDA600 2.3.2 EMEC Card (KX-TDA6105)
  • Page 318 1.27 Hospitality Features User Manual References 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Feature Guide...
  • Page 319: Call Billing For Guest Room

    1.27 Hospitality Features 1.27.3 Call Billing for Guest Room Description Separately from SMDR, it is possible to output a record of calls along with charges (e.g., telephone charges, minibar, etc.), which can be used in billing a guest. Charge Items This feature provides three types of programmable charge items (Charge Item 1, Charge Item 2, and Charge Item 3) which can be used for billing guests for various services (e.g., telephone charges).
  • Page 320 1.27 Hospitality Features [Example of Call Billing Sheet] **************************************** Hotel **************************************** Check in : 01.JAN.00 06:31PM Check out : 03.JAN.00 07:03AM Room 202 : Mr. Smith 01/01/00 06:52PM 202 01 Call amount:0012 01:24'30 00084.50 001 02/01/00 06:07PM 202 01 123456789 00:10'12 00010.20 1234567890 02/01/00 07:30PM 202 01 012345678901234...
  • Page 321 1.27 Hospitality Features Conditions • Hardware Requirement: An EMEC or MEC card • If the total number of call records exceeds 90 % of available memory, call records from the extension with the largest number of records will be automatically printed out, and the records printed out will be combined in memory into one aggregate record to save space.
  • Page 322: Extension Controlling Features

    1.28 Extension Controlling Features 1.28 Extension Controlling Features 1.28.1 Extension Personal Identification Number (PIN) Description Each extension user can have his own PIN through system programming or personal programming (Extension PIN [Personal Identification Number]) to set features or access his own telephone remotely. The following features cannot be used without the PIN: Live Call Screening (LCS)* (→...
  • Page 323 1.28 Extension Controlling Features 2.8.17 [2-9] System Options—Option 1—PT LCD—Password / PIN Display 2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 2—Extension PIN 2.10.10 [4-2-1] Portable Station—Extension Settings—Option 2—Extension PIN PT Programming Manual [005] Extension Personal Identification Number (PIN) User Manual References 3.1.2 Settings on the Programming Mode 3.2.2 Manager Programming Feature Guide...
  • Page 324: Extension Feature Clear

    1.28 Extension Controlling Features 1.28.2 Extension Feature Clear Description Extension users can clear all the following features set on their own telephone at once: Features After Setting Absent Message FWD*/DND* Call Pickup Deny Allow Call Waiting* Disable (In Canada, the default setting is "Enable" [Call Waiting tone].) Data Line Security Executive Busy Override Deny...
  • Page 325 1.28 Extension Controlling Features →Extension Clear—Hot Line (Pickup Dial) PT Programming Manual None User Manual References 1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear) Feature Guide...
  • Page 326: Walking Extension

    1.28 Extension Controlling Features 1.28.3 Walking Extension Description It is possible to use any extension and have your extension settings available to you. Settings such as extension number, one-touch dialling memory, and COS are all available to you at the new location. [Example] This feature is useful when: •...
  • Page 327: Timed Reminder

    The MSG card is required and the message must be recorded. An extension assigned as the manager can record messages. (→ 1.17.5 Outgoing Message (OGM)) A different message can be assigned for each time mode (day/lunch/break/night) (→ 2.2.4 Time Service). Installation Manual References KX-TDA30 2.5.4 MSG2 Card (KX-TDA3191) KX-TDA100/KX-TDA200 2.6.6 MSG4 Card (KX-TDA0191) KX-TDA600 2.8.5 MSG4 Card (KX-TDA0191)
  • Page 328 1.28 Extension Controlling Features PT Programming Manual None Feature Guide References 1.27.2 Room Status Control User Manual References 1.8.1 Setting the Alarm (Timed Reminder) 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Feature Guide...
  • Page 329: Audible Tone Features

    1.29 Audible Tone Features 1.29 Audible Tone Features 1.29.1 Dial Tone Description The following distinctive dial tones inform extensions about features activated on their extensions. Each dial tone type has two frequencies (e.g., dial tone 1A and dial tone 1B). Type Description Tone 1A/1B...
  • Page 330 1.29 Audible Tone Features Conditions • Dial Tone Type A/B It is possible to select dial tone type A or B for dial tones 1 through 4. If "Type A" is selected, all dial tones 1 through 4 will become dial tone type A. The dial tone type for the ARS feature can be selected separately.
  • Page 331: Confirmation Tone

    1.29 Audible Tone Features 1.29.2 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 Sent when the setting is accepted. Sent when a call is received in voice-calling mode (Alternate Receiving—Ring/Voice).
  • Page 332 1.29 Audible Tone Features 2.8.17 [2-9] System Options—Option 3 → Confirmation Tone—Tone 1 : Doorphone / Called by Voice → Confirmation Tone—Tone 2 : Paged / Automatic Answer → Confirmation Tone—Tone 3-1 : Start Talking after making call → Confirmation Tone—Tone 3-2 : Start Talking after answering call →...
  • Page 333: Networking Features

    1.30 Networking Features 1.30 Networking Features 1.30.1 TIE Line Service Description A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. The TIE lines can be used to call through the PBX to reach another switching system (PBX or telephone company).
  • Page 334 1.30 Networking Features Explanation Making a TIE Line Call One of the following two methods can be used to make a TIE line call. Extension Number Method (Access without PBX Code) Dial the [Extension Number] only. [Example] PBX-1 PBX-2 PBX-3 TIE Line TIE Line Interface...
  • Page 335 1.30 Networking Features PBX Code Method (Access with PBX Code) Dial the [TIE Line Access Number] + [PBX Code] + [Extension Number]. → 2.8.8 [2-6-1] Numbering Plan—Main—Features—TIE Line Access → 2.15.1 [9-1] TIE Table—Own PBX Code [Example] PBX-1 PBX-2 PBX-3 PBX Code 951 PBX Code 952 PBX Code 953...
  • Page 336 1.30 Networking Features TIE Line and Trunk Connection To connect the TIE line with the trunk, the following patterns are available: Trunk-to-TIE Access TIE-to-Trunk Access Trunk-to-TIE-to-Trunk Access Trunk-to-TIE Access It is possible to assign an extension of another PBX as the destination of incoming trunk calls to the own PBX.
  • Page 337 1.30 Networking Features FWD/Call Transfer/Intercept Routing to the TIE Line [Example] Telephone Company Trunk TIE Line Network PBX Code: 951 PBX Code: 952 PBX-1 PBX-2 Trunk TIE Line Interface Interface Forwarded/Transferred /Intercepted to 7-952-2011 Outside Caller Extn. 1011 Extn. 2011 Dials "123-4567".
  • Page 338 1.30 Networking Features TIE-to-Trunk Access The PBX sends TIE line calls to the trunks of another PBX through the TIE lines. Trunk Call through Other PBXs—by Making a TIE Line Call Method [Example] <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk...
  • Page 339 1.30 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "7-952-9-211-4567"...
  • Page 340 1.30 Networking Features Trunk Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.
  • Page 341 1.30 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 952 PBX Code 951 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "9-211-4567".
  • Page 342 1.30 Networking Features Blocking trunk calls made through another PBX and how to override it: Whether an incoming TIE line call can make a trunk call through this PBX (i.e., PBX-2), depends on the COS that is assigned to the trunk group of this PBX, that the incoming TIE line is connected to.
  • Page 343 1.30 Networking Features [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company Trunk Trunk 211-4567 TRG 3 TIE Line Network of PBX-2 PBX-1 PBX-2 9-211-4567 TRG 1 (COS 3) TIE Line of PBX-2 Interface Interface TRG 2 of PBX-1 verification code entry feature no.
  • Page 344 1.30 Networking Features <PBX Code Method (Access with PBX Code)> Telephone Company Trunk Trunk 211-4567 TRG 3 TIE Line Network of PBX-2 PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TRG 1 (COS 3) of PBX-2 TIE Line Interface Interface TRG 2 of PBX-1...
  • Page 345 1.30 Networking Features FWD/Call Transfer/Intercept Routing to the Trunk [Example] Telephone Company Forwarded/Transferred/ Intercepted to 211-4567 Trunk Trunk TIE Line Network PBX-2 PBX-1 PBX Code 952 PBX Code 951 952-1011 TIE Line Interface Interface Outside Party Extn. 1011 Extn. 1011 (211-4567) Dials "7-952-1011".
  • Page 346 1.30 Networking Features Trunk-to-TIE-to-Trunk Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company Telephone Company (area code: 09) (area code: 01) Trunk Trunk Trunk 23-4567 Trunk TIE Line Network PBX-1 PBX-2...
  • Page 347 1.30 Networking Features TIE Line Routing and Modification Table To Make a TIE Line Call The TIE Line Routing and Modification Table is referenced by the PBX to identify the trunk route when an extension user makes a TIE line call. It is necessary to make unified tables with all PBXs in the TIE line network.
  • Page 348 1.30 Networking Features [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed No. of Added No. No. of Added No. Digits Digits Explanation: Location 01: The hunt sequence by dialling [2XXX]: The 1st route—trunk group (TRG) 1 Sending no.
  • Page 349 1.30 Networking Features PBX Code Method (Access with PBX Code) → 2.8.8 [2-6-1] Numbering Plan—Main—Features—TIE Line Access → 2.15.1 [9-1] TIE Table—Own PBX Code TIE Line Network PBX-4 PBX-3 PBX Code 953 PBX Code 954 Extn. xxxx Extn. xxxx b-2nd) 953#-xxxx 954#-xxxx If you dial:...
  • Page 350 1.30 Networking Features Location 03: The hunt sequence by dialling [7+PBX Code 954+XXXX]: The 1st route — trunk group (TRG) 2 Sending no. to PBX-4: 954#–XXXX To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1.
  • Page 351 1.30 Networking Features PBX Code Method (Access with PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the number sent from PBX- TIE Line Network 1 has the PBX code of PBX-2 "952", PBX-4 PBX-3 PBX Code 953 PBX Code 954 the call will be received at the...
  • Page 352 1.30 Networking Features TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Is the dialled number identified as a TIE line access no. Not treated as or an other PBX extension no.
  • Page 353 1.30 Networking Features [Receiving a Call through a TIE Line] <Extension Number Method <PBX Code Method (Access without PBX Code)> (Access with PBX Code)> A call is received through a A call is received through a TIE line as follows: TIE line as follows: # 1021 ## 0511033...
  • Page 354 To establish a QSIG network (→ 1.30.4 QSIG Standard Features), each ISDN (QSIG) connection in a TIE line network must have the port on one Panasonic Hybrid IP-PBX assigned as a master port, and the port on the other Panasonic Hybrid IP-PBX assigned as a slave port.
  • Page 355 1.30 Networking Features Line, and extension 1012 of PBX-1 is connected to extension 1033 of PBX-2. Case 3: A public trunk call directed to extension 1033 arrives at PBX-1. → The target extension number is not found at the local PBX, so the call is redirected to the specified TIE Line, and the call is connected to extension 1033 of PBX-2.
  • Page 356 1.30 Networking Features Feature Guide References 1.1.1.6 Intercept Routing 1.3.1.2 Call Forwarding (FWD) 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) 1.10.1 Automatic Route Selection (ARS) 1.12.1 Call Transfer 1.17.6 Direct Inward System Access (DISA) 2.3.6 Flexible Numbering/Fixed Numbering 3.1 Capacity of System Resources User Manual References 1.2.1 Basic Calling Feature Guide...
  • Page 357: Voice Over Internet Protocol (voip) Network

    1.30 Networking Features 1.30.2 Voice over Internet Protocol (VoIP) Network Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network. VoIP networks support private network communications using TIE line service. [Example] Telephone Company TRG 1...
  • Page 358 1.30 Networking Features Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed No. of Added No. No. of Added No. Digits Digits [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2.
  • Page 359 1.30 Networking Features Number to dial to call that extension using a public trunk: 9 (trunk access number) + 012-345-1011 [Quick Dialling Table] Quick Dialling No. Destination No. 9012345 If the call cannot be completed using the VoIP network, and the dialled leading number is found in the Quick Dialling Table, the call will be automatically rerouted to a trunk as specified by the corresponding destination number.
  • Page 360: Virtual Private Network (vpn)

    1.30 Networking Features 1.30.3 Virtual Private Network (VPN) Description Virtual Private Network (VPN) is a service provided by the telephone company. It uses an existing line as if it were a private line. There is no need to set up a private line or to lease a line from the telephone company. Making and receiving both public and private calls is possible using the same line.
  • Page 361 1.30 Networking Features • Even if the telephone company does not support the VPN service, it is possible to use the same kind of service when making a call by TIE line service programming, and/or Quick Dialling programming (→ 1.6.1.6 Quick Dialling). [Quick Dialling Programming Example] Location No.
  • Page 362: Qsig Standard Features

    1.30 Networking Features 1.30.4 QSIG Standard Features 1.30.4.1 QSIG Standard Features—SUMMARY Description QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in a private network. The QSIG network supports private communications by the TIE line service method. The following features are available for an ISDN-QSIG or VoIP private network.
  • Page 363 1.30 Networking Features Service Description & Reference Connected Name Identification Sends the name of the answered party to the QSIG network when Presentation (CONP) answering a call. → 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Calling Name Identification Prevents the caller's name being presented to the called party by the...
  • Page 364: Calling/connected Line Identification Presentation (clip/colp) And Calling/connected Name Identification Presentation (cnip/conp)-by Qsig

    1.30 Networking Features 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/ COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Description Calling Line/Name Identification Presentation (CLIP/CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call. The called party can see the number and/or name on his telephone display before answering the call.
  • Page 365 1.30 Networking Features Calling/Connected Name Identification Restriction (CNIR/CONR): It is possible for each extension to restrict the sending of its extension name to the QSIG network. When CLIR is activated, CNIR becomes active automatically. When COLR is activated, CONR becomes active automatically.
  • Page 366: Call Forwarding (cf)-by Qsig

    1.30 Networking Features 1.30.4.3 Call Forwarding (CF)—by QSIG Description The PBX forwards the call to a destination extension in another PBX in QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of trunk calls (→ 1.3.1.2 Call Forwarding (FWD)).
  • Page 367 1.30 Networking Features Programming Manual References PC Programming Manual 2.7.14 [1-1] Slot—BRI Port—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 2.7.16 [1-1] Slot—PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY PT Programming Manual None User Manual References...
  • Page 368: Call Transfer (ct)-by Qsig

    1.30 Networking Features 1.30.4.4 Call Transfer (CT)—by QSIG Description The PBX transfers the call to a destination extension in another PBX in QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
  • Page 369 1.30 Networking Features Programming Manual References PC Programming Manual 2.7.14 [1-1] Slot—BRI Port—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY 2.7.16 [1-1] Slot—PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)—Supplementary Service—COLP, CLIR, COLR, CNIP, CONP, CNIR, CONR, CF (Rerouting), CT, CCBS, AOC-D, AOC-E, 3PTY PT Programming Manual None User Manual References...
  • Page 370: Completion Of Calls To Busy Subscriber (ccbs)-by Qsig

    1.30 Networking Features 1.30.4.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG Description If the call has been made to an extension in another PBX in QSIG network and the called party is busy, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party's number is automatically dialled.
  • Page 371: Qsig Enhanced Features

    1.30 Networking Features 1.30.5 QSIG Enhanced Features 1.30.5.1 Network Direct Station Selection (NDSS) Description When PBXs are networked using ISDN or IP-GW cards, it is possible to assign flexible buttons as Network Direct Station Selection (NDSS) buttons. These buttons are used to monitor the status of extensions connected to up to seven other PBXs in the network, and to make or transfer calls to those extensions with one touch, like normal DSS buttons.
  • Page 372 1.30 Networking Features QSIG Port Setting [Monitored PBX] ISDN-QSIG (PBX Direct Connection) Each QSIG port of a BRI or PRI card that will be used to transmit extension status information must be set to do so through system programming. Even if a port is set to not transmit information, it will still receive information from other PBXs.
  • Page 373 1.30 Networking Features [Example VoIP Network] PBX-1 PBX-2 Network ID 1 4001 NDSS 4001 NDSS Idle Idle IP Network Busy Busy PBX-3 PBX-4 Network ID 2 4001 Idle Busy Mixed Network When using the NDSS feature over a mixed network containing both VoIP portions and ISDN line portions, it is possible to set whether status information will be transferred between VoIP and ISDN cards within each PBX.
  • Page 374 1.30 Networking Features • The monitor PBX stops receiving status information for the selected extension. All NDSS buttons for that extension stop displaying status information. However, the related information is not deleted from the Network Monitor Extensions Table. Therefore, if an extension user at a monitor PBX subsequently goes off-hook and presses the NDSS button for that extension, monitoring will be reactivated.
  • Page 375 1.30 Networking Features network. → 2.15.2 [9-2] Network Data Transmission—Network BLF Data Transmission for Centralised Operator Feature—Data Transmission Counter • If it is not possible to remotely turn off transmission of extension status information using the NDSS Monitor Release feature because of network conditions, it is possible to perform the same operation directly through system programming at the monitored PBX.
  • Page 376: Centralised Voice Mail

    1.30 Networking Features 1.30.5.2 Centralised Voice Mail Description Up to 8 PBXs connected in a VoIP or ISDN private network can share the services of a VPS connected to another PBX in DPT integration. This VPS can provide voice mail for extensions attached to any of the PBXs in the network, as if the VPS were connected to the local PBX.
  • Page 377 1.30 Networking Features [Trunk Call Answered by the VPS, Transferred to Extension at Other PBX] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 Hello. PBX-7 Please enter PBX-8 extension number. Mailbox 101 Extn. Mailbox 201 Extn.
  • Page 378 1.30 Networking Features along with the VM trunk group number to use, applicable time mode, and extension number and forwarding reason of the original destination extension to PBX-1 as Enhanced QSIG information. Multiple VPSs More than one PBX in the network can have a VPS connected, and each VPS can provide voice mail services for extensions connected to other PBXs in the network.
  • Page 379: Network Icd Group

    1.30 Networking Features 1.30.6 Network ICD Group Description An Incoming Call Distribution (ICD) Group can include up to 4 destinations at other PBXs in a private network, including the floating extension number of another ICD Group. This is done by assigning a virtual PS as a member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS.
  • Page 380 1.30 Networking Features 2.8.17 [2-9] System Options—Option 4—Send CLIP of CO Caller to ISDN—when ICD Group with Cellular Phone PT Programming Manual None Feature Guide References 1.2.2.3 Outside Destinations in Incoming Call Distribution Group 1.25.6 Virtual PS Feature Guide...
  • Page 381: Ps Roaming By Network Icd Group

    1.30 Networking Features 1.30.6.1 PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network. When a call to the PS is received at one of the PBXs, the call rings simultaneously at all PBXs in the network to which that PS is registered.
  • Page 382 1.30 Networking Features • When a PS comes within range of a certain PBX, Out of Range status is automatically released. However, in some negative wireless network conditions, Out of Range status may not be released automatically. In this case, the PS user can manually release Out of Range status by pressing the TALK button and confirming that a dial tone can be heard from the PBX.
  • Page 383: Ip Proprietary Telephone (ip-pt) Features

    – Using PC Phone or PC Console on a connected PC (→ 1.32.2 PC Phone/PC Console) • The KX-NT265 does not have a secondary Ethernet port. Installation Manual References KX-TDA30 2.4.5 IP-EXT4 Card (KX-TDA3470) KX-TDA100/KX-TDA200 2.5.8 IP-EXT16 Card (KX-TDA0470) KX-TDA600...
  • Page 384 1.31 IP Proprietary Telephone (IP-PT) Features 2.7.8 IP-EXT16 Card (KX-TDA0470) Programming Manual References PC Programming Manual 2.7.36 [1-1] Slot—IP-Extension Card Property 2.7.38 [1-1] Slot—IP-Extension Port PT Programming Manual None Feature Guide References 3.2 Exclusive Features Table Feature Guide...
  • Page 385: Computer Telephony Integration (cti) Features

    A CTI Server is connected to the PBX using (1) the USB port of the PBX, or (2) the Ethernet port of the CTI-LINK card (KX-TDA100/KX-TDA200/KX-TDA600 only) or IP-GW4 card (KX-TDA30 only) as a CTI interface. PCs monitor the status of the PBX and control the PBX via the CTI Server. When a call is received, the CTI Server can be used to decide call routing, and to send information about the call to the destination extension user's PC.
  • Page 386 A PC connected directly to an IP-PT cannot be used for First Party Call Control. • IP-PTs do not support the use of PC Phone or PC Console software on a connected PC. Installation Manual References KX-TDA30 2.3.8 IP-GW4 Card (KX-TDA3480) 2.6.4 First Party Call Control CTI Connection 2.10.1 Connection of Peripherals...
  • Page 387 1.32 Computer Telephony Integration (CTI) Features 2.3.1 MPR Card 2.6.7 CTI-LINK Card (KX-TDA0410) 2.7.4 First Party Call Control CTI Connection 2.11.1 Connection of Peripherals KX-TDA600 2.3.1 EMPR Card 2.8.7 CTI-LINK Card (KX-TDA0410) 2.9.4 First Party Call Control CTI Connection 2.13.1 Connection of Peripherals Programming Manual References PC Programming Manual 2.7.42 [1-1] Slot—CTI-LINK Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only)
  • Page 388: Pc Phone/pc Console

    1.32 Computer Telephony Integration (CTI) Features 1.32.2 PC Phone/PC Console Description CTI First Party Call Control can be conducted by connecting a PC with a KX-T7633 or KX-T7636 DPT (equipped with USB module KX-T7601) through USB ports. By using the KX-TDA0350 PC Phone or KX- TDA0300 PC Console CTI application, users can enjoy many of the KX-TDA series PBX features while utilising the benefits of a CTI solution.
  • Page 389 1.32 Computer Telephony Integration (CTI) Features Installation Manual References KX-TDA30 2.6.4 First Party Call Control CTI Connection KX-TDA100/KX-TDA200 2.7.4 First Party Call Control CTI Connection KX-TDA600 2.9.4 First Party Call Control CTI Connection Programming Manual References PC Programming Manual 2.7.5 [1-1] Slot—Extension Port →...
  • Page 390: Cellular Phone Features

    1.33 Cellular Phone Features 1.33 Cellular Phone Features 1.33.1 Cellular Phone Features—SUMMARY Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX.
  • Page 391: System Configuration And Administration Features

    Section 2 System Configuration and Administration Features Feature Guide...
  • Page 392: System Configuration-hardware

    An APT connected to a Super Hybrid port can be detected automatically when the XDP mode has been disabled. • A DSS Console or a Panasonic VPS (DPT [Digital] Integration) can also be connected with an SLT in XDP mode. •...
  • Page 393 2.1 System Configuration—Hardware Programming Manual References PC Programming Manual 2.7.5 [1-1] Slot—Extension Port 2.10.17 [4-3] DSS Console—Flexible Button—Pair Extension PT Programming Manual [007] DSS Console Paired Telephone [600] EXtra Device Port (XDP) Mode Feature Guide...
  • Page 394: System Configuration-software

    2.2 System Configuration—Software System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is possible to control the behaviour and privileges of extension users (allowing or denying certain extensions access to various features, extensions, and trunks) depending on the duties appointed to them.
  • Page 395 2.2 System Configuration—Software Conditions • Walking COS Extension users can temporarily use their own COS at another extension with a less-privileged COS to access features, extensions, or trunks that are normally inaccessible due to that extension's COS. Programming Manual References PC Programming Manual 2.8.11 [2-7-1] Class of Service—COS Settings 2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—COS...
  • Page 396: Group

    2.2 System Configuration—Software 2.2.2 Group Description This PBX supports various types of groups. Trunk Group Trunks can be grouped into a specified number of trunk groups (e.g., for each carrier, trunk type, etc.). Several settings can be assigned on a trunk group basis. All trunks belonging to a trunk group follow the assignment determined for that trunk group.
  • Page 397 2.2 System Configuration—Software [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension Extension Extension Extension User Group 1 User Group 2 User Group 3 User Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.
  • Page 398 2.2 System Configuration—Software [Example] Incoming Call Incoming Call Distribution Group 1 Distribution Group 2 (Floating Extn. No. 601, (Floating Extn. No. 602, Name: Sales 1) Name: Sales 2) Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups as follows: Type...
  • Page 399 2.2 System Configuration—Software → 2.9.22 [3-9] PS Ring Group → 2.9.23 [3-9] PS Ring Group—Member List PS Ring Group 1 PS Ring Group 2 (Floating Extn. No. 301, (Floating Extn. No. 302, Name: Sales 1) Name: Sales 2) PS01 PS04 PS06 PS03 PS05...
  • Page 400: Tenant Service

    Music Source for Music on Hold (System/BGM Number/Cyclic Tone) (→ 1.13.4 Music on Hold) → 2.12.6 [6-6] Tenant—Music On Hold System Speed Dialling (System/Extended for KX-TDA30 or System/Tenant Exclusive for KX- TDA100/KX-TDA200/KX-TDA600) (→ 1.6.1.5 Speed Dialling—Personal/System) → 2.12.6 [6-6] Tenant—System Speed Dial...
  • Page 401 2.2 System Configuration—Software [Programming Example] System Speed Tenant No. Operator ARS Mode Music Source Dialling Extn.101 Local Access System System Extended/ Cyclic Tone None System Tenant Exclusive Floating extn. no. Extended/ BGM1 Tenant Exclusive : Follows the system assignment of a PBX operator. →...
  • Page 402 2.2 System Configuration—Software [Example] Tenant 1 Tenant 2 Extension Extension User Group 1 User Group 3 Extn. 100 Extn. 101 Extn. 104 Extn. 105 Tenant 3 Extension Extension User Group 2 User Group 4 Extension User Group 5 Extn. 102 Extn.
  • Page 403 2.2 System Configuration—Software [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 : Block Explanation: Assign each extension in a tenant to a certain COS number. Each tenant must have unique COS numbers.
  • Page 404 2.2 System Configuration—Software 2.11.1 [5-1] Doorphone—Tenant Number 2.11.7 [5-5] External Sensor—Tenant No. 2.12.1 [6-1] System Speed Dial 2.12.6 [6-6] Tenant 2.14 [8] ARS 2.14.6 [8-5] Carrier—Authorisation Code for Tenant 2.16.2 [10-2] DIL Table & Port Settings—DIL—Tenant Number 2.16.3 [10-3] DDI / DID Table—Tenant Number 2.16.6 [10-4] MSN Table—Main—Tenant Number PT Programming Manual [001] System Speed Dialling Number...
  • Page 405: Time Service

    2.2 System Configuration—Software 2.2.4 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually. The switching mode can be assigned for each tenant.
  • Page 406 2.2 System Configuration—Software [Time Table Example] Time Table No. (Tenant No.) Time Schedule … … Day 1 start 08:00 11:00 08:00 08:00 … Lunch start 12:00 NONE 16:00 12:00 … Day 2 start 13:00 NONE NONE NONE … Break 1 start NONE NONE NONE...
  • Page 407 2.2 System Configuration—Software [Programming Examples of DID/DDI Table and DIL Table] DID/DDI table can be programmed for each DID/DDI number, and a tenant (Time Table) number is assigned to each DID/DDI number. DIL table can be programmed for each trunk, and a tenant (Time Table) number is assigned to each trunk.
  • Page 408 2.2 System Configuration—Software Light Pattern Status Slow red flashing Holiday mode Note Any extension user (except extension users allowed to change the mode) can only check the current status on the display by pressing the Time Service button. Conditions • PT programming can set the Start and/or End time of the following: –...
  • Page 409 2.2 System Configuration—Software → Optional Parameter (Ringing Tone Type Number) (for Time Service) PT Programming Manual [101] Time Service Switching Mode [102] Time Service Starting Time [514] Time Service Manual Switching Feature Guide References 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) 1.20.2 Flexible Buttons 2.2.1 Class of Service (COS) 2.2.3 Tenant Service...
  • Page 410: Operator Features

    2.2 System Configuration—Software 2.2.5 Operator Features Description Any extension or Incoming Call Distribution (ICD) group can be designated as an operator. This PBX supports the following types of operators: Type Description PBX operator An extension or incoming call distribution group can be assigned as a PBX operator for each time mode (day/lunch/break/night).
  • Page 411: Manager Features

    2.2 System Configuration—Software 2.2.6 Manager Features Description An extension assigned as the manager (manager extension) is allowed to use the specified features. COS programming determines the extensions which can use the following manager features: Manager Feature Description & Reference Password Manager Manager Password Changes the manager password.
  • Page 412 2.2 System Configuration—Software Manager Feature Description & Reference Password BGM—External Sets the External BGM on and off. Not required → 1.17.4 Background Music (BGM) Trunk Busy Out Clear Clears the Busy Out status of a trunk. Not required → 1.5.4.6 Trunk Busy Out NDSS Monitor Release Removes the monitor function from an Not required...
  • Page 413: System Data Control

    Module) attached to a DPT. Using the LAN interface A CTI-LINK card (KX-TDA100/KX-TDA200/KX-TDA600 only) or an IP-GW4 card (KX-TDA30 only) must be installed. Using a modem through an An RMT card must be installed. Assign the floating extension number SLT port* of the analogue remote maintenance (default: 599), and dial this number from the PC to connect to the PBX.
  • Page 414 2.3 System Data Control Remote Programming: Method Description Using a modem (RMT card) An RMT card must be installed. The floating extension number of the analogue remote maintenance must be assigned (default: 599). PC programming, using a telephone connected in parallel with the modem, can be done in the following ways: •...
  • Page 415 2.3 System Data Control Installation Manual References KX-TDA30 2.5.8 RMT Card (KX-TDA3196) 3.1 Overview 3.2 Connection 3.3 Installation of the KX-TDA30 Maintenance Console KX-TDA100/KX-TDA200 2.3.1 MPR Card 2.3.3 RMT Card (KX-TDA0196) 2.6.7 CTI-LINK Card (KX-TDA0410) 3.1 Overview 3.2 Connection 3.3 Installation of the KX-TDA Maintenance Console KX-TDA600 2.3.1 EMPR Card...
  • Page 416: Pt Programming

    2.3 System Data Control 2.3.2 PT Programming Description A PT user can perform the following programming: Personal Programming: Customising the extension according to his needs. System Programming: Customising the PBX according to organisational needs. Manager Programming: Customising specified frequently changing items (e.g., Charge Management and Remote Extension Dial Lock).
  • Page 417 2.3 System Data Control 2.2.6 Manager Features 3.1 Capacity of System Resources User Manual References 3.1 Customising Your Phone (Personal Programming) 3.2 Manager Programming 3.3 Customising Your System (System Programming) Feature Guide...
  • Page 418: Password Security

    2.3 System Data Control 2.3.3 Password Security Description To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform.
  • Page 419 2.3 System Data Control If a system password is forgotten, it can be found by loading a backup of the system data into a PC, and checking the password using the Maintenance Console software. If you do not have a backup of the system data, you must reset the PBX to its factory defaults and reprogramme it.
  • Page 420: Quick Setup

    For default of the flexible numbers, refer to the [Flexible Numbering Table (available while a dial tone is heard)] (→ 2.3.6 Flexible Numbering/Fixed Numbering). Extension KX-TDA30/KX-TDA100/ Determines the number from which default extension KX-TDA200: from 101/ numbers begin. from 201...
  • Page 421: Automatic Setup

    2.3 System Data Control 2.3.5 Automatic Setup Description There are two automatic setup features as follows: Automatic ISDN Configuration Automatic Time Adjustment Automatic ISDN Configuration The ISDN (BRI) port configuration can be set automatically through system programming. The following items will be set by making and receiving a call using the subscriber number assigned for each ISDN (BRI) port: L1 Active Mode L2 Data Link Mode...
  • Page 422 2.3 System Data Control Programming Manual References PC Programming Manual 2.4 Tool—2.4.2 Tool—BRI Automatic Configuration 2.8.1 [2-1] Date & Time/Daylight Saving 2.8.17 [2-9] System Options—Option 2—Automatic Time Adjustment—by ISDN & Caller ID (FSK) PT Programming Manual None Feature Guide References 1.21.1.1 Integrated Services Digital Network (ISDN)—SUMMARY 1.28.4 Timed Reminder Feature Guide...
  • Page 423: Flexible Numbering/fixed Numbering

    "0" through "9", " ", and "#" [Flexible Numbering Table (available while a dial tone is heard)] Feature Default Type 1 Type 2 (with (without KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Numbering Scheme 1—Leading 1 / 2 10 / 20 Number Extension Numbering Scheme 2—Leading...
  • Page 424 2.3 System Data Control Feature Default Type 1 Type 2 (with (without KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Extension Numbering Scheme 7—Leading None 16 / 26 Number Extension Numbering Scheme 8—Leading None 17 / 27 Number Extension Numbering Scheme 9—Leading None 18 / 28 Number Extension Numbering Scheme 10—...
  • Page 425 External BGM on/off Outgoing Message (OGM) playback/ record/clear S-CO Line Access SVM—Personal Greeting Message None None playback/record/clear (KX-TDA30 only) Parallel Telephone Mode set/cancel Group Call Pickup Directed Call Pickup TAFAS—Calls through an External Pager Group Paging answer Automatic Callback Busy cancel/CCBS...
  • Page 426 2.3 System Data Control Feature Default Type 1 Type 2 (with (without KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Call Hold Retrieve—Specified with a Held Trunk Number Door Open External Relay External Feature Access ISDN Hold None COLR set/cancel CLIR set/cancel Switch CLIP/COLP of the Trunk/Extension...
  • Page 427 2.3 System Data Control Feature Default Type 1 Type 2 (with (without KX-TDA30/ KX-TDA600 KX-TDA100/ KX-TDA200 Log-in/Log-out Incoming Call Queue Monitor Hot Line programme/set/cancel Absent Message set/cancel BGM set/cancel Remote Wake-up Call Timed Reminder set/cancel Printing Message Extension Dial Lock set/cancel...
  • Page 428 2.3 System Data Control [Flexible Numbering Table (available while busy, DND, or ringback tone is heard)] Feature Default Call Waiting/DND Override 1 or 2* Executive Busy Override Message Waiting set Call Monitor Automatic Callback Busy/CCBS Alternate Calling—Ring/Voice To use Call Waiting/DND Override, both "1" and "2" are available by default. Fixed Numbering (available while dialling or talking) The features which are available while dialling or talking have fixed numbers as shown in the following table:...
  • Page 429 2.3 System Data Control – Call Monitor – Automatic Callback Busy/CCBS • PS users cannot use the following features: – Personal Speed Dialling – OGM playback/record – S-CO Line Access – Parallel Telephone Mode set/cancel – Walking Extension – BGM set/cancel –...
  • Page 430: Floating Extension

    OGM number Built-in Simplified Used to access message boxes associated with SVM card 1: Voice Message extensions. (→ 1.17.8 Built-in Simplified Voice (SVM) (KX-TDA30 Message (SVM)) SVM card 2: only) Analogue Remote Used to access the PC programming mode Maintenance through a modem on a PC.
  • Page 431 2.3 System Data Control 2.11.2 [5-2] External Pager—Page Number 1, Page Number 2—Floating Extension Number 2.11.4 [5-3-2] Voice Message—DISA Message—Floating Extension Number 2.17.1 [11-1] Main—Remote → Remote—Analogue Remote (Modem) Floating Extension Number → Remote—ISDN Remote Floating Extension Number PT Programming Manual [623] Incoming Call Distribution Group Name [660] VM Group Floating Extension Number [700] External Pager Floating Extension Number...
  • Page 432: Software Upgrading

    Operating system data area on either the EMPR card of the data KX-TDA600, the MPR card of the KX-TDA100/KX-TDA200, or the Main Board of the KX-TDA30. Default data of system programming for Country/area data area on the EMPR card, MPR card, or...
  • Page 433: Fault Recovery/diagnostics

    2.4 Fault Recovery/Diagnostics Fault Recovery/Diagnostics 2.4.1 Power Failure Transfer Description When the power supply to the PBX fails, specific SLTs and/or ISDN terminal devices are automatically connected to specific trunks (Power Failure Connections). The PBX will switch from normal operation to the Power Failure Connections, and all existing conversations will be disconnected.
  • Page 434 The BRI8 (one PFT port) and BRI4 (one PFT port) cards can also be used for Power Failure Connections. For details about Power Failure Connections, refer to the Installation Manual. [KX-TDA30] • Ports 1 and 2 of the LCOT card installed in the least slot number and ports 1 and 2 of the Super Hybrid ports can be used for Power Failure Connections.
  • Page 435: Power Failure Restart

    2.4 Fault Recovery/Diagnostics 2.4.2 Power Failure Restart Description When turning the electricity back on, the PBX restarts the stored data automatically and the PBX will record the event (System Restart) in the error log. Conditions • In the event of a power failure, PBX memory is protected by a factory-provided lithium battery. There is no memory loss except the memories of Automatic Callback Busy (Camp-on) (→...
  • Page 436: Local Alarm Information

    The alarm information will be recorded on SMDR, if enabled through system programming. • The PBX can be automatically diagnosed at a preprogrammed time everyday. Installation Manual References KX-TDA30 4.1.5 Troubleshooting by Error Log KX-TDA100/KX-TDA200 4.1.5 Troubleshooting by Error Log...
  • Page 437 2.4 Fault Recovery/Diagnostics KX-TDA600 4.1.5 Troubleshooting by Error Log Programming Manual References PC Programming Manual 2.5.7 Utility—Message File Transfer PBX to PC 2.10.5 [4-1-4] Wired Extension—Flexible Button—Type 2.10.13 [4-2-3] Portable Station—Flexible Button—Type 2.10.17 [4-3] DSS Console—Flexible Button—Type 2.17.1 [11-1] Main →...
  • Page 438 2.4 Fault Recovery/Diagnostics Feature Guide...
  • Page 439: Appendix

    Section 3 Appendix Feature Guide...
  • Page 440: Capacity Of System Resources

    3.1 Capacity of System Resources Capacity of System Resources System Item KX-TDA30 KX-TDA100/ KX-TDA600 KX-TDA200 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference Each shelf: 3-8 parties 3-8 parties per conference (32 parties total)
  • Page 441 3.1 Capacity of System Resources Dialling Item KX-TDA30 KX-TDA100/ KX-TDA600 KX-TDA200 Emergency Call 32 digits, 10 entries Hot Line 32 digits Key Pad Protocol Dial (ISDN 32 digits Service Access) Personal Speed Dialling Without EMEC or MEC: 32 digits, 10 entries/extn.
  • Page 442: Voice Message

    3.1 Capacity of System Resources Item KX-TDA30/KX-TDA100/KX-TDA200/KX-TDA600 TRS/Barring Exception Code 16 digits, 100 entries/level Item KX-TDA30/KX-TDA100/KX-TDA200 KX-TDA600 Routing Plan Table 16 entries 48 entries Leading Number Table 16 digits, 1000 entries Leading Number Exception Table 16 digits, 200 entries ARS Carrier...
  • Page 443 3.1 Capacity of System Resources Hospitality and Charge Management Features KX-TDA100/ Item KX-TDA30 KX-TDA600 KX-TDA200 Billing items for guest rooms (only 1000 records/PBX 4000 records/PBX 8000 records/PBX available w/ EMEC or MEC) Hotel Operator Charge Rate 7 digits including a decimal...
  • Page 444 3.1 Capacity of System Resources Programmer Code Item KX-TDA30/KX-TDA100/KX-TDA200/KX-TDA600 Installer Level Programmer Code 4 – 16 characters Administrator Level Programmer Code 4 – 16 characters User Level Programmer Code 0 – 16 characters Feature Guide...
  • Page 445: Exclusive Features Table

    3.2 Exclusive Features Table Exclusive Features Table The KX-TDA30, KX-TDA100/KX-TDA200, and KX-TDA600 support certain features only available for that PBX model. The table below lists the features that are available depending on the PBX model. KX-TDA100/ KX-TDA30 KX-TDA600 KX-TDA200 1.6.1.3 KX-T7710 One-touch Dialling 1.7.1 Primary Directory Number...
  • Page 446: Tones/ring Tones

    3.3 Tones/Ring Tones Tones/Ring Tones 3.3.1 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2...
  • Page 447 3.3 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double *: The duration of a ring tone may vary by country/area. Feature Guide...
  • Page 448: Revision History

    3.4 Revision History Revision History 3.4.1 KX-TDA600 PLMPR Software File Version 3.1xxx New Contents • 1.1.3.3 Call Waiting Automatic Call Waiting • 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Changed Contents • 1.1.1.6 Intercept Routing • 1.4.1.2 Line Preference—Incoming •...
  • Page 449: Kx-tda100/kx-tda200 Pmpr Software File Version 1.1xxx

    3.4 Revision History 3.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx New Contents • 1.5.4.2 Emergency Call CLIP Number Notification • 1.6.1.4 Last Number Redial Outgoing Call Log Display by REDIAL Button • 1.6.1.5 Speed Dialling—Personal/System System Speed Dialling Display by AUTO DIAL/STORE Button •...
  • Page 450 3.4 Revision History • 1.26.1 Station Message Detail Recording (SMDR) CD (Condition Code) • 2.1.1 Extension Port Configuration • 2.2.4 Time Service Features Using Time Service • 3.1 Capacity of System Resources Feature Guide...
  • Page 451: Kx-tda100/kx-tda200 Pmpr Software File Version 2.0xxx

    3.4 Revision History 3.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx New Contents • 1.5.4.6 Trunk Busy Out • 1.17.9 External Sensor • 1.17.10 External Relay Control • 1.27 Hospitality Features • 1.30.5.1 Network Direct Station Selection (NDSS) • 1.31 IP Proprietary Telephone (IP-PT) Features •...
  • Page 452 3.4 Revision History KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version-only Features • 1.30.5.1 Network Direct Station Selection (NDSS) • 1.32.1 Computer Telephony Integration (CTI) SD Memory Card required for some features only Feature Guide...
  • Page 453: Kx-tda100/kx-tda200 Pmpr Software File Version 3.0xxx

    3.4 Revision History 3.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx New Contents • 1.2.2.2 Group Call Distribution Automatic Call Distribution (ACD) • 1.2.2.3 Outside Destinations in Incoming Call Distribution Group • 1.17.6 Direct Inward System Access (DISA) DISA Automatic Walking COS DISA Call Transfer from Outside Destination •...
  • Page 454 3.4 Revision History • 1.14.1.2 Conference • 1.17.6 Direct Inward System Access (DISA) End of Call Detection • 1.30.4.1 QSIG Standard Features—SUMMARY • 1.30.5.1 Network Direct Station Selection (NDSS) • 2.3.2 PT Programming • 2.3.6 Flexible Numbering/Fixed Numbering • 3.1 Capacity of System Resources KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version-only Features •...
  • Page 455: Kx-tda100/kx-tda200 Pmpr Software File Version 3.2xxx

    3.4 Revision History 3.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx New Contents • 1.1.3.3 Call Waiting Automatic Call Waiting • 1.7.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension Changed Contents • 1.1.1.6 Intercept Routing • 1.4.1.2 Line Preference—Incoming • 1.5.3 Intercom Call •...
  • Page 456 3.4 Revision History • 3.1 Capacity of System Resources Feature Guide...
  • Page 457: Kx-tda30 Psmpr Software File Version 1.1xxx

    3.4 Revision History 3.4.6 KX-TDA30 PSMPR Software File Version 1.1xxx New Contents • 1.16 Broadcasting Features • 1.21.1.8 Three-party Conference (3PTY)—by ISDN • 1.24.3 Voice Mail DPT (Digital) Integration DID Number Notification to the VPS Changed Contents • 1.4.1.3 Call Pickup [Directed Call Pickup] •...
  • Page 458: Kx-tda30 Psmpr Software File Version 2.0xxx

    3.4 Revision History 3.4.7 KX-TDA30 PSMPR Software File Version 2.0xxx New Contents • 1.5.4.6 Trunk Busy Out • 1.17.7 Automatic Fax Transfer • 1.17.9 External Sensor • 1.17.10 External Relay Control • 1.27 Hospitality Features • 1.30.5.1 Network Direct Station Selection (NDSS) •...
  • Page 459 3.4 Revision History KX-TDA3920 SD Memory Card for Software Upgrade to Enhanced Version-only Features • 1.30.5.1 Network Direct Station Selection (NDSS) • 1.32.1 Computer Telephony Integration (CTI) SD Memory Card required for some features only Feature Guide...
  • Page 460: Kx-tda30 Psmpr Software File Version 2.2xxx

    3.4 Revision History 3.4.8 KX-TDA30 PSMPR Software File Version 2.2xxx New Contents • 1.5.4.6 Trunk Busy Out • 1.17.8 Built-in Simplified Voice Message (SVM) • 1.17.7 Automatic Fax Transfer • 1.17.9 External Sensor • 1.17.10 External Relay Control • 1.27 Hospitality Features •...
  • Page 461 3.4 Revision History • 3.1 Capacity of System Resources KX-TDA3920 SD Memory Card for Software Upgrade to Enhanced Version-only Features • 1.30.5.1 Network Direct Station Selection (NDSS) • 1.32.1 Computer Telephony Integration (CTI) SD Memory Card required for some features only Feature Guide...
  • Page 462: Kx-tda30 Psmpr Software File Version 3.0xxx

    3.4 Revision History 3.4.9 KX-TDA30 PSMPR Software File Version 3.0xxx New Contents • 1.2.2.2 Group Call Distribution Automatic Call Distribution (ACD) • 1.2.2.3 Outside Destinations in Incoming Call Distribution Group • 1.17.6 Direct Inward System Access (DISA) DISA Automatic Walking COS DISA Call Transfer from Outside Destination •...
  • Page 463 3.4 Revision History • 1.14.1.2 Conference • 1.17.6 Direct Inward System Access (DISA) End of Call Detection • 1.30.4.1 QSIG Standard Features—SUMMARY • 1.30.5.1 Network Direct Station Selection (NDSS) • 2.3.2 PT Programming • 2.3.6 Flexible Numbering/Fixed Numbering • 3.1 Capacity of System Resources KX-TDA3920 SD Memory Card for Software Upgrade to Enhanced Version-only Features •...
  • Page 464: Kx-tda30 Psmpr Software File Version 4.0xxx

    3.4 Revision History 3.4.10 KX-TDA30 PSMPR Software File Version 4.0xxx New Contents • 1.1.3.3 Call Waiting Automatic Call Waiting • 1.31.1 IP Proprietary Telephone (IP-PT) Changed Contents • 1.1.1.6 Intercept Routing • 1.9.1 Toll Restriction (TRS)/Call Barring (Barring) • 1.9.5 Walking COS •...
  • Page 465: Index

    Index Feature Guide...
  • Page 466 Index Call Directory—Speed Dialling Call Forwarding (CF)—by ISDN (P-MP) AA —> Automated Attendant Call Forwarding (CF)—by ISDN (P-P) Absent Message Call Forwarding (CF)—by QSIG Account Code Entry Call Forwarding (FWD) 69, 70 Advice of Charge (AOC) Call Hold Alarm Information, Local Call Hold (HOLD)—by ISDN Alternate Calling—Ring/Voice Call Hold Retrieve Deny...
  • Page 467 Index DISA —> Direct Inward System Access CNIR —> Calling Name Identification Restriction Display Information Code Entry, Verified Display Lock 113, 218, 230 COLP by QSIG —> Connected Line Identification Presentation—by QSIG Distribution, Group Call DND Override COLP —> Connected Line Identification Presentation DND —>...
  • Page 468 Index Intercom Call Internal Call Block Group Internal Call Features Group Call Distribution Interrupt Redial Group Call Pickup IP Proprietary Telephone (IP-PT) Group FWD Button Types IRNA —> Intercept Routing—No Answer Group, Broadcasting ISDN Centrex Service Group, Call Pickup 81, 396 ISDN Extension Group, Extension User ISDN Service Access by Keypad Protocol...
  • Page 469 Index Off-hook Call Announcement (OHCA) QSIG Enhanced Features Off-hook Monitor QSIG Standard Features OGM —> Outgoing Message Queue Redirection, Manual OHCA —> Off-hook Call Announcement Queuing Feature OHCA, Whisper Quick Dialling One-touch Answering, Direct Quick Setup One-touch Dialling One-touch Dialling, Full One-touch Transfer Recall Operator Call...
  • Page 470 Index System Speed Dialling, TRS/Barring Override by VoIP —> Voice over Internet Protocol Network VPN —> Virtual Private Network VPS Data Control by the PBX T1 Line Service TAFAS —> Trunk Answer From Any Station Tenant Service Walking COS Tenant-to-Tenant Call Block Walking COS Through DISA Terminate Walking COS, DISA Automatic...
  • Page 471 Index Feature Guide...
  • Page 472 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

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Kx-tda100Kx-tda200Kx-tda600Kx-tde100Kx-tde200

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