Fru Isolation; Electronic Service Agent For The Rs/6000 - IBM RS/6000 44P 270 Service Manual

Error Codes
SRNs

FRU Isolation

For a list of error codes and recommended actions for each code, see Chapter 5, "Error
Code to FRU Index", on page 93. These actions can refer to Chapter 10, "Parts
Information", on page 271, Chapter 3, "Maintenance Analysis Procedures (MAPs)", on
page 27, or provide informational message and directions. If a replacement part is
indicated, the part name is included. The respective AIX and physical location codes
are listed for each occurrence as required. For a list of location codes, see "AIX and
Physical Location Code Reference Table" on page 13.
To look up part numbers and view component diagrams, see Chapter 10, "Parts
Information", on page 271. The beginning of the chapter provides a parts index with the
predominant field replaceable units (FRUs) listed by name. The remainder of the
chapter provides illustrations of the various assemblies and components that make up
RS/6000 44P Series Model 270 systems.

Electronic Service Agent for the RS/6000

Service support for the system can be enhanced through the use of the application
program, Electronic Service Agent. This application provides a number of advantages
for the RS/6000 44P Series Model 270 customer, including automatic error reporting
and analysis without customer intervention. The Electronic Service Agent kit is provided
with the RS/6000 44P Series Model 270 server and includes the following:
v Electronic Service Agent for the RS/6000 program on CD-ROM
v The CE Information Guide for Electronic Service Agent
For more details on Electronic Service Agent for the RS/6000, see the CE Information
Guide,
If a fault is detected, an 8-digit error code is displayed in the operator panel
display. A location may be displayed at the same time on the second line of
the display.
Checkpoints can become error codes if the system fails to advance past the
point at which the code was presented.
For a list of checkpoints, see Chapter 4, "Checkpoints", on page 71. Each entry
provides a description of the event and the recommended action if the system
fails to advance.
Service request numbers, in the form xxx-xxx, may also be displayed on the
operator panel display and be noted in the AIX error log.
SRNs are listed in the RS/6000 and Eserver pSeries Diagnostics Information
for Multiple Bus Systems.
Chapter 2. Diagnostics Overview
23