Eaton PowerXL DG1-323D7FB-C21C Installation Manual page 4

PowerXL DG1 Series VFD
Support Services
Support Services
The goal of Eaton is to ensure your greatest possible satisfaction with the operation of our
products. We are dedicated to providing fast, friendly, and accurate assistance. That is why
we offer you so many ways to get the support you need. Whether it is by phone, fax, or
email, you can access Eaton's support information 24 hours a day, seven days a week.
Our wide range of services is listed below.
You should contact your local distributor for product pricing, availability, ordering, expediting,
and repairs.
Website
Use the Eaton Website to find product information. You can also find information on local
distributors or Eaton's sales offices.
Website Address
www.eaton.com/drives
EatonCare Customer Support Center
Call the EatonCare Support Center if you need assistance with placing an order, stock
availability or proof of shipment, expediting an existing order, emergency shipments, product
price information, returns other than warranty returns, and information on local distributors or
sales offices.
Voice: 877-ETN-CARE (386-2273) (8:00 a.m.–6:00 p.m. EST)
After-Hours Emergency: 800-543-7038 (6:00 p.m.–8:00 a.m. EST)
Drives Technical Resource Center
Voice: 877-ETN-CARE (386-2273) option 2, option 6
(8:00 a.m.–5:00 p.m. Central Time U.S. [UTC –6])
email: TRCDrives@Eaton.com
For Customers in Europe, Contact
Phone: +49 (0) 228 6 02-3640
Hotline: +49 (0) 180 5 223822
email: AfterSalesEGBonn@Eaton.com
www.eaton.com/moeller/aftersales
ii PowerXL DG1 Series VFD MN040002EN—March 2014 www.eaton.com