Cannot Export To Shared Directories; Cannot Export To Ftp Server - GE MAC 800 Operator's Manual

Troubleshooting
The system supports two options for communicating via modem: MODC (for
communicating with a CardioSoft system) and MODM (for communicating with a
MUSE system). For more information, refer to
• Verify the modem is connected to an analog telephone line using a standard
RJ11 phone jack.
For more information, refer to
• Verify the device is plugged into an AC outlet and that the device is powered on.
• Check Communications Setup to verify the following:
• The correct modem type is selected.
• The correct dialing method is selected and configured accurately.
For details, refer to
• If transmitting records, check the selected location to verify the following:
• Modem is the selected device.
• The Phone Number is correct.
• The correct Protocol is selected.
For details, refer to

Cannot Export to Shared Directories

To resolve errors received while attempting to export ECG records to a shared
directory, do the following:
• Verify the LANC or WIFC communication option was activated.
Refer to
• Verify connectivity by doing the following:
• If wired LAN is used, verify that the network cables are connected.
• If wireless LAN is used, verify WIFI module is inserted to USB port of the device,
and the wireless networking setting is configured properly.
Refer to
• Verify the IP, netmask, gateway, and DNS server addresses are all correct.
Refer to
• Ping the device from the file server to verify that the two devices can
communicate.
• Verify the logon information is correct.
Check the user name, password, and domain information. Refer to
Setup" on page 100
• Verify share and directory permissions.
Ensure that the account used to log on to the shared directory has read/write/create
permissions to both the share and the directory.
Refer to Microsoft Windows
permissions.

Cannot Export to FTP Server

To resolve errors received while attempting to export ECG records to a FTP server, do
the following:
• Verify the LANC or WIFC communication option was activated.
132
"Rear View" on page
"Communication Setup" on page
"Communication Setup" on page
"Options Setup" on page 115
"Communication Setup" on page 100
"Communication Setup" on page 100
for information on the log on information.
online help for instructions on how to set user
®
MAC™ 800
"Options Setup" on page
29.
100.
100.
for information on activating options.
for instructions on settings.
for instructions on settings.
115.
"Communication
2060026-001C