Cannot Import Or Transmit Records Via Modem; Cannot Export To Shared Directories - GE MAC 1600 Operator's Manual

Troubleshooting

Cannot Import or Transmit Records Via Modem

Cannot Export to Shared Directories

A-6
If you receive an error while attempting to import or transmit ECG
records via modem, do the following:
Verify the correct communication option has been activated.
The MAC 1600 system supports two options for communicating via
modem: MODC (for communicating with a CardioSoft system) and
MODM (for communicating with a MUSE system). For more
information, refer to
Verify the modem is connected to an analog telephone line using a
standard RJ11 phone jack.
For more information, refer to
For external modems, verify the modem is the Multitech
MT5634ZBA Global Modem (PN 2004831-001)
For external modems, verify the modem is connected to the MAC
1600 unit with one of the following cables:
350MM MAC 1200 Modem Cable (2008683-001)
1M MAC 1200 Modem Cable (2008683-002)
The cable must be connected to COMM B on the back of the unit. For
details, refer to "Back View"
For external modems, verify the modem is powered on.
An external modem may be powered using either of the following
methods:
Externally
Verify the unit is plugged into an AC outlet.
Internally
Verify that Power For External Modem is enabled on Basic Setup
(see "Basic Setup"
Check Communications Setup to:
Verify the correct modem type is selected.
Verify the correct dialing method is selected and configured
accurately.
For details, refer to
If transmitting records, check the selected location to:
Verify Modem is the selected device.
Verify the Phone Number is correct.
Verify the correct Protocol is selected.
For details, refer to
To resolve errors received while attempting to export ECG records to a
shared directory, do the following:
Verify the LANC communication option has been activated.
MAC™ 1600
"Options Setup" on page 9-29.
"Back View"
on page 2-3.
on page 9-2).
"Communication Setup"
"Communication Setup"
on page 2-3.
on page 9-19.
on page 9-19.
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