Voice Messaging System Interaction; Phone Startup Overview - Cisco 9971 Administration Manual

When a user invokes the conference feature, the tag allows the phone to use either a local or network hardware
conference bridge.
The Cisco IP Phones do not support the following actions:
• Transfer: Only supported in the connected call transfer scenario.
• Conference: Only supported in the connected call transfer scenario.
• Join: Supported using the Conference button or hookflash access.
• Hold: Supported using the Hold button.
• Barge: Not supported.
• Direct Transfer: Not supported.
• Select: Not supported.
The users cannot create conference and transfer calls across different lines.
Related Topics
Network Protocols, on page 9

Voice Messaging System Interaction

Cisco Unified Communications Manager lets you integrate with different voice messaging systems, including
the Cisco Unity voice messaging system. Because you can integrate with a variety of systems, you must
provide users with information about how to use your specific system.
You should provide the following information to each user:
• How to access the voice messaging system account.
• Initial password for accessing the voice messaging system.
• How the phone indicates that voice messages are waiting.

Phone Startup Overview

When connecting to the VoIP network, the Cisco Unified IP Phone 8961, 9951, and 9971 goes through a
standard startup process. Depending on your specific network configuration, only some of these steps may
occur on your Cisco Unified IP Phone.
1 Obtain power from the switch. If a phone is not using external power, the switch provides inline power
through the Ethernet cable that is attached to the phone.
2 (For a Cisco Unified IP Phone 9971 in a wireless LAN only) Scan for an access point. The Cisco Unified
IP Phone 9971 scans the RF coverage area with the radio. The phone searches the network profiles and
Make sure that you have used Cisco Unified Communications Manager to configure the Messages button
on the Cisco Unified IP Phone.
Make sure that you have configured a default voice messaging system password for all users.
Make sure that you have used Cisco Unified Communications Manager to set up a message waiting
indicator (MWI) method.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
Voice Messaging System Interaction
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