Self Care Portal Management - Cisco 9971 Administration Manual

Self Care Portal Management

•
•
•
Self Care Portal Overview
From the Cisco Unified Communications Self Care Portal, users can customize and control phone features
and settings.
As the administrator, you control access to the Self Care Portal. You must also provide information to your
users so that they can access the Self Care Portal.
Before a user can access the Cisco Unified Communications Self Care Portal, you must use Cisco Unified
Communications Manager Administration to add the user to a standard Cisco Unified Communications
Manager End User group.
You must provide end users with the following information about the Self Care Portal:
• The URL to access the application. This URL is:
• A user ID and default password to access the application.
• An overview of the tasks that users can accomplish with the portal.
These settings correspond to the values that you entered when you added the user to Cisco Unified
Communications Manager.
For more information, see the documentation for your particular Cisco Unified Communications Manager
release.
Set Up User Access to the Self Care Portal
Before a user can access the Self Care Portal, you need to authorize the access.
Self Care Portal Overview, page 99
Set Up User Access to the Self Care Portal, page 99
Customize the Self Care Portal Display, page 100
http://<server_name:portnumber>/ucmuser/, where server_name is the host on which the web server is
installed and portnumber is the port number on that host.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
6
C H A P T E R
99