Set Up Park Monitoring For Hunt Lists - Cisco 9971 Administration Manual

Unified ip phone 8961, 9951, and 9971 administration guide for cisco unified communications manager 10.0
Hide thumbs Also See for 9971:
Table of Contents

Advertisement

Field
Park Monitoring Reversion
Timer

Set Up Park Monitoring for Hunt Lists

When a call that was routed via the hunt list is parked, the Hunt Pilot Park Monitoring Forward No Retrieve
Destination parameter value is used (unless it is blank) when the Park Monitoring Forward No Retrieve Timer
expires.
Procedure
Step 1
In Cisco Unified Communications Manager Administration, choose Call Routing > Route/Hunt > Hunt
Pilot.
Step 2
Set the Hunt Pilot Park Monitoring Forward No Retrieve Destination parameter.
If the Hunt Pilot Park Monitoring Forward No Retrieve Destination parameter value is blank, the call forwards
to the destination that is configured in the Directory Number Configuration window when the Park Monitoring
Forward No Retrieve Timer expires.
Enable Actionable Incoming Call Alert
When this feature is enabled, an actionable alert displays when there is an incoming call. The alert replaces
the traditional incoming call pop-up notification, and the user must respond to the alert.
If both the Custom Line Filters and Actionable Incoming Call Alert features are enabled, actionable call
Note
alerts apply only to the lines that are covered by filters.
Procedure
Step 1
Go to Cisco Unified Communications Manager Administration and choose one of the following:
Description
This parameter determines the number of seconds that Cisco Unified
Communications Manager waits before prompting the user to retrieve a call
that the user parked. This timer starts when the user presses Park on the phone,
and a reminder is issued when the timer expires.
Default: 60 seconds
If you configure a nonzero value, this value overrides the value of this parameter
set in the Service Parameters window. However, if you configure a value of
0 here, then the value in the Service Parameters window is used.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
Enable Actionable Incoming Call Alert
231

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

99518961

Table of Contents