Cisco Unified Ip Phone 8961, 9951, And 9971 Administration Guide For Cisco Unified Communications Manager - Cisco 9971 Administration Manual

Procedure
Step 1 In Cisco Unified Communications Manager Administration, choose Device > Phone.
Step 2 In the Find and List Phones window, enter the search criteria for the phone and click Find.
Step 3 Click the Device Name that you want. The Phone Configuration window is displayed.
Step 4
In the Product Specific Configuration Layout portion of the Phone Configuration window, select Disable
Speakerphone and Headset.
Step 5 Click Save.
USB Headsets
Wired and wireless USB headsets are supported. You can connect a USB headset (or the base station for a
wireless headset) to either the back USB port (if your phone has this port) or to the side USB port.
Enable USB Headset
The Cisco Unified IP Phone 9951 and 9971 contains both a back USB port and a side USB port, while the
Cisco Unified IP Phone 8961 contains only a side USB port.
You must enable the applicable USB port (either the back USB port parameter or the side USB port parameter)
in Cisco Unified Communications Manager Administration (in the Product Specific Configuration layout
portion of the window). Also, for the Enable/Disable USB Classes parameter in Cisco Unified Communications
Manager Administration, ensure that Audio Class is selected.
Procedure
Step 1
Enable the USB headset in one of the following windows:
• Phone Configuration (Device > Phone).
• Enterprise Phone Configuration (System > Enterprise Phone Configuration).
• Common Phone Profile window (Device > Device Settings > Common Phone Profile).
Step 2 Check the corresponding Override Common Settings parameter in the configuration window.
Disable a USB Headset
To disable the USB headset, disable the USB port that you enabled in Cisco Unified Communications Manager
Administration. Also, you can select another type of headset in the Accessories window on the phone, thus
disabling the previously enabled headset.

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0

Headsets
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