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Cisco 9971 User Manual
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Cisco 9971 User Manual

Cisco 9971 User Manual

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Cisco Unified IP Phone 9971

The following sections describe attributes of the Cisco Unified IP Phone 9971.

Buttons and Hardware

Your phone provides quick access to your phone lines, features, and call sessions:
1
Phone screen
• Use the feature buttons (on the left) to view calls on a line or access features such as Speed Dial or All
Calls.
• Use the call session buttons (on the right) to perform tasks such as making a call, answering a call, or
resuming a held call. Each call on your phone is associated with a session button.
Shows information about your phone, including directory number, call information (for
example, caller ID, icons for an active call or call on hold) and available softkeys.
Phone screen items, such as menu options and softkeys, are touch-sensitive.

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Summary of Contents for Cisco 9971

  • Page 1: Cisco Unified Ip Phone 9971

    Cisco Unified IP Phone 9971 The following sections describe attributes of the Cisco Unified IP Phone 9971. Buttons and Hardware Your phone provides quick access to your phone lines, features, and call sessions: • Use the feature buttons (on the left) to view calls on a line or access features such as Speed Dial or All Calls.
  • Page 2 Session buttons Each button corresponds with an active call or a call function. When you press the button, the action depends on the state of the phone: • Active calls: Press the button to take the default action for an active call. For example, press the session button for a ringing call to answer the call and press the button on a held call to resume the call.
  • Page 3 Hold button Places a connected call on hold and toggles between an active and held call. Transfer button Transfers a call. Keypad Allows you to dial phone numbers, enter letters, and choose menu items by entering the item number. Speakerphone button Selects the speakerphone as the default audio path and initiates a new call, picks up an incoming call, or ends a call.

  • Page 4: Corporate Directory

    Programmable feature buttons Correspond to phone lines, speed dials, and calling features. (also called feature buttons) Press a button for a phone line to display the active calls for that line. If you have multiple lines, you may have an All Calls button that displays a consolidated list of all calls from all lines (oldest at the top).

  • Page 5: Add Third Party To Conference

    Conference You can talk with several people in a single call. You can dial another person and add them to the call. If you have multiple phone lines, you can join two calls across two lines. As the conference host, you can remove individual participants from the conference. The conference ends when all participants hang up.