Cisco Unified Ip Phone 8961, 9951, And 9971 Administration Guide For Cisco Unified Communications Manager - Cisco 9971 Administration Manual

Set Up a Softkey Template
Feature
Mobile Connect
New Call
Other Pickup
PLK Support for
Queue Statistics
Quality Reporting
Tool
Redial
Remove Last
Conference
Participant
Resume
Select
Speed Dial
Transfer
Video Mode
Command
Cisco IP Manager Assistant (IPMA) provides additional softkeys that can be controlled by the softkey template.
For information on the IPMA softkeys, see

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager

10.0
240
Configurable Softkeys in Supported as a
the Softkey Template Softkey on Cisco
configuration Unified IP Phone
8961, 9951 and 9971
Mobility (Mobility) Yes
New Call (NewCall) Yes
Other Pickup (oPickup) Yes
Queue Status No
Quality Reporting Tool Yes
(QRT)
Redial (Redial) Yes
Remove Last Conference No
Participant (Remove)
Resume (Resume) Yes
Select (Select) No
Abbreviated Dial Yes
(AbbrDial)
Direct Transfer (DirTrfr) Yes
Video Mode Command No
(VidMode)
Set Up Cisco IP Manager Assistant, on page
Notes
Configure Mobile Connect as a
softkey.
—
—
—
Configure Quality Reporting Tool as
a programmable feature button or as a
softkey.
—
—
—
—
Phone displays SpeedDial.
Transfer is a dedicated button.
Configure transfer (Direct Transfer
policy) in the Product Specific
Configuration Layout section in Phone
Configuration.
—
244.