Cisco Unified Ip Phone 8961, 9951, And 9971 Administration Guide For Cisco Unified Communications Manager - Cisco 9971 Administration Manual

Item
Authentication Rejects
Authentication Timeouts
QOS Null Frames
The following Wireless Statistics items display these AP queues: Background (BK), Best Effort (BE),
Video (VI), and Voice (VO)
QOS Data Received
Transmit Ok
Transmit Errors
Direct Frames Transmitted
Multicast Frames Transmitted
Broadcast Frames Transmitted
RTS Failed
ACK Failed
Retries
Multiple Retries
Retry Failures
Transmit Timeouts
Success Counter
Max Retry Failure
Display Call Statistics Window
You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics
of the most recent call.
You can also remotely view the call statistics information by using a web browser to access the Streaming
Note
Statistics web page. This web page contains additional RTCP statistics that are not available on the phone.
For more information about remote monitoring, see

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0

Description
Number of authentication rejects that the phone received.
Number of authentication timeouts that the phone received.
Number of QOS null packets that the phone received.
Number of QOS packets that the phone received.
Number of packets that the phone transmitted without error.
Number of packets with errors that the phone transmitted.
Number of direct packets that the phone transmitted.
Number of multicast packets that the phone transmitted.
Number of broadcast packets that the phone transmitted.
A corresponding CTS was not received.
AP did not acknowledge a transmission.
Counter of total retries.
Transmission of packet required two or more retries before success.
Transmission of packet failed.
Transmission of packet failed due to queue time.
Counter of successful transmissions.
Counter of successive transmission failures that caused a roaming attempt.
Cisco IP Phone Web Page, on page
Cisco Unified IP Phone Status
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