Cisco 9971 Administration Manual page 14

Contents
C H A P T E R 1 8
C H A P T E R 1 9
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
10.0
xiv
Check TFTP Settings
Determine DNS or Connectivity Issues
Check DHCP Settings
Create New Phone Configuration File
Identify 802.1X Authentication Problems
Verify DNS Settings
Start Service
324
Control Debug Information from Cisco Unified Communications Manager
Additional Troubleshooting Information
Maintenance 327
Phone Reset Options
Reset the Phone to the Factory Settings from the Keypad
Perform Factory Reset from Phone Menu
Perform Network Configuration Reset
Perform User and Network Configuration Reset
Remove CTL File
Quality Report Tool
Voice Quality Monitoring
Voice Quality Troubleshooting Tips
Video Metrics
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Cisco Unified IP Phone Cleaning
International User Support
Unified Communications Manager Endpoints Locale Installer
International Call Logging Support
Language Limitation
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