Problem Of Powering On - NEC Express5800/R310e-E4 Maintenance Manual

Chapter 1 Maintenance
8.1

Problem of Powering on

[?] Fail to power on the server:

Is the server properly supplied with power?
 Check if the power cord is connected to a power outlet (or UPS) that meets the power
specifications for the server.
 Make sure to use the power cord provided with the server. Check the power cord for broken
shield or bent plugs.
 Make sure the circuit breaker for the connected power outlet is on.
 If the power cord is plugged to a UPS, make sure the UPS is powered and it supplies power.
Refer to the manual that comes with the UPS for details.
In addition, be sure to check the power interlock function with the UPS by using BIOS Setup
Utility.

Did you press the POWER switch?
 To power on the server, press the POWER switch after the module POWER LED is lit green.
It takes about one minute until the module LED blinks in green after connecting the power cord.

Did you install the CPU/IO module properly?
 Check if the CPU/IO module is properly installed in the server. Secure the CPU/IO module with
screw located on the module removable handle.
[?] The screen does not turn on:

Wait for some time until the NEC logo appears.
[?] The screen is sometimes changed to the black screen during POST process:

Ignore the black screen and wait until POST ends.
[?] POST fails to complete:

Are the DIMMs installed properly?
 Check if DIMMs are properly installed.

Is the memory size large?
 Wait for some time until the memory check ends. The time for checking the memory is increased
in proportion to the memory size.

Did you perform any keyboard or mouse operation immediately after you started the server?
 Restart the server and do not perform any keyboard or mouse operation until the BIOS startup
message appears.

Are memory and PCI card supported for use with this server?
 Operation of the server with unauthorized devices is not supported.

Did you install the CPU/IO module properly?
 Check if the CPU/IO module is properly installed in the server. Secure the CPU/IO module with
screw located on the module removable handle.
Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4 Maintenance Guide (Windows)
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8. Troubleshooting