NEC Express5800/R310e-E4 Maintenance Manual page 93

Chapter 1 Maintenance
[?] Unable to work the Wake On LAN feature:

Is the AC power supplied to both CPU/IO modules?
 Supply the AC power to both of CPU/IO modules.

Is the network adapter configured on Windows?
 - Windows Server 2016
- Windows Server 2012 R2, Windows Server 2008 R2

Is Hub/Client fixed as 1000M?
 Check the following configurations:
– Set the Hub as "Auto-Negotiation".
– Set the Client as "Auto-negotiate best speed".

Do you send Magic Packet to only one of the duplexed LAN?
 If you use Wake On LAN under duplexed LAN, send Magic Packets to all of the duplexed LAN
pair(s).
 This server uses the MAC Address which you set in LAN teaming as MAC address during OS
running. If the server does not wake with MAC address of each CPU/IO modules, you should
use the MAC Address which you set in LAN teaming.

Did you send Magic Packet to 10G LAN port?
 Wake On LAN feature is not supported for 10G LAN port.
Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4 Maintenance Guide (Windows)
Point to Start Screen – Windows Administrative Tools - Computer management and
select Device Manager (or from start menu, click Windows Administrative Tools –
Computer management and select Device Manager). Double click Stratus emb-I350
2-Port Gigabit Adapter #n under the network adapter, and then select the following option
from Advanced tab:
Enable PME
Wake On Magic Packet
Point to Start Screen - Administrative Tools - Computer management and select
Device Manager (or from start menu, click Administrative Tools – Computer
management and select Device Manager). Double click Stratus emb-I350 2-Port Gigabit
Adapter #n under the network adapter, and then select the following option from Power
Management tab:
Wake On Magic Packet from power off state
Note
Wake On Magic packet is not available even if it is checked.
Important For both Hub/Client, you cannot use Wake On LAN feature from standby state with
the 1000M fixed configuration.
8. Troubleshooting
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