Problem Of Windows Stop Error; Problem Of Internal Devices And Other Hardware - NEC Express5800/R310e-E4 Maintenance Manual

Chapter 1 Maintenance
8.5

Problem of Windows STOP Error

[?] The screen turns blue during OS boot:
 Wait for the period of time you set at OS Boot Monitoring Timeout; after the boot module is
automatically swapped, the server will be rebooted and the OS will start up.
 If OS Boot Monitoring is set to Disabled or Start and Recover - System Error - Restart
automatically in system property is unchecked, you must start OS manually. To start the OS
manually, install only a hard disk drive containing system file and start it, or boot from a hard disk
drive in another CPU/IO module.
[?] Unable to turn the power OFF at the blue screen (STOP error screen):
 Continue to press the power switch for at least four seconds (the forced shutdown).
[?] The system does not operate according to the configured settings of "Automatic Restart" at the
occurrence of error:
 If the system does not restart automatically, restart the server manually.
8.6

Problem of Internal Devices and Other Hardware

[?] Failed to access the internal or external devices (or such devices fail to operate):

Are cables properly connected?
 Make sure that the interface cables and power cord are properly connected. Also make sure that
the cables are connected in the correct order.

Is the power-on order correct?
 When the server has any external devices connected, power on the external devices first, then
the server.

Did you install drivers for connected optional devices?
 Depending on the connected optional device, specific device driver is required.Refer to the
manual that comes with the device to install its driver.
* Do not connect an unsupported external device, or install a driver for the unsupported external
device.

Is option board setting correct?
 Usually you do not need to change the settings for PCI devices, but there are some boards that
require specific settings. Refer to the manual that comes with the board for details to make
correct settings.
Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4 Maintenance Guide (Windows)
8. Troubleshooting
95