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NEC Express5800 120Ld User Manual

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  • Page 1 5800/120Ld XPRESS U s e r ’ s G u i d e...
  • Page 3 5800/120Ld XPRESS U s e r ’ s G u i d e...
  • Page 4 The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division (hereinafter "NEC CSD") and/or its licensors. NEC CSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.

  • Page 5: Table Of Contents

    Contents Contents Contents Contents Proprietary Notice Using This Guide ........................vii Text Conventions........................viii Related Documents.......................ix Safety Notices........................x Safety Notices for Users Outside of the U.S.A. and Canada...........xi Care and Handling.......................xii System Overview ........................1-1 Overview ..........................1-2 System Chassis ........................1-5 Power Supply........................1-6 Peripheral Bays........................1-6 SAF-TE Logic ........................1-6 System Board Features .......................1-7...
  • Page 6 Opening the Front Door....................2-9 Front View ........................2-10 Rear View ........................2-11 Status LED Indicator Descriptions ................2-12 Making Connections ......................2-13 Setting the Line Voltage ....................2-14 Connecting the Power Cord ..................... 2-15 Powering On Your System ....................2-16 Configuring Your System .......................
  • Page 7 Removing and Installing a Pentium III Processor ............4-9 DIMMs ........................4-11 Option Boards........................4-14 Installation Considerations ..................4-14 Installing an Option Board ..................4-14 Removing an Option Board..................4-16 Installing a RAID Controller Board .................4-17 Hard Disk Drives ......................4-18 Installing or Swapping a Hard Disk Drive in a Hot-swap Bay ........4-18 Installing or Swapping a Hard Disk Drive in a Standard SCSI Disk Drive Bay..4-23 Removable Media Devices....................4-26 Removing the 3.5-Inch Diskette Drive Mounting Assembly ........4-27...
  • Page 8 Management Workstation Application .................B-1 Overview..........................B-2 Remote Console......................B-3 Remote Drive........................B-3 MWA System Requirements .....................B-3 Installing MWA .........................B-4 Creating a Server System Generation Diskette (SG)............B-4 Configuring Server BIOS Setup ...................B-6 Installing MWA on the Management PC ..............B-6 Registering SG Information on MWA................B-6 MWA Main Window ......................B-7 Toolbar..........................B-7 Main Menu........................B-8...

  • Page 9: Using This Guide

    Using This Guide The E 5800/120Ld User’s Guide provides a quick reference to information about XPRESS your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview”...

  • Page 10: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.

  • Page 11: Related Documents

    Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.

  • Page 12: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.

  • Page 13: Safety Notices For Users Outside Of The U.s.a. And Canada

    Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.

  • Page 14: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.

  • Page 15: System Overview

    System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE Logic System Board Features AC Link Mode Remote Power-On (Wake On LAN) Function System Security...

  • Page 16: Overview

    Overview This server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, web site server, etc.
  • Page 17 Your server may include standard non-hot-swap SCSI hard disk drive bays or hot-swap SCSI hard disk drive bays. See Figure 1-3. The standard SCSI hard disk drive bays support four 1-inch or four 1.6-inch SCSI hard disk drives. The hot-swap SCSI hard disk drive bays hold up to six 1.0-inch SCSI hard disk drives that can be swapped in or out of the system without powering it down, if RAID is configured in the system.
  • Page 18 Integrated dual Universal Serial Bus (USB) ports. Hardware monitors (temperature, fans, and voltage) and software monitors to indicate failures. Redundant cooling fans. A 300 watt switch-selectable power supply. Keylocked front cover, including an intrusion switch (tower system only) and an interlock switch on the side cover.

  • Page 19: System Chassis

    System Chassis The system chassis (Figure 1-4) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. Removable Media Bay SCSI Hard Disk Drive Bays SCSI Hard Disk Drive Bay Fan Front Input Fan System Board Rear Exhaust Fan System Power Supply...

  • Page 20: Power Supply

    Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States;...

  • Page 21: System Board Features

    System Board Features The system board (Figure 1-5) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. Primary processor connector Internal SCSI HDD bay connector Not used...

  • Page 22: Pentium Iii Processor

    Pentium III Processor Depending on system configuration, each system includes one or two Pentium III processors. Each Pentium III processor is packaged in a Single Edge Contact Cartridge Version 2 (SECC2). The cartridge includes the processor core with an integrated 16 KB primary (L1) cache, a secondary (L2) cache, and a back cover.

  • Page 23: I/O Expansion Slots

    I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI and ISA expansion slots. The system board has two 66 MHz PCI connector slots (Figure 1-6, A) that can accommodate either a 32 or 64 bit PCI card and one 33 MHz PCI connector slot (Figure 1-6, B) that can accommodate either a 32 or 64 bit PCI card.
  • Page 24 The system board has four 33 MHz, 32 bit, PCI connector slots (Figure 1-7, A), as shown in the following figure. The bottom PCI connector (PCI 7) shares a chassis connector slot with an ISA connector (ISA 1). PCI features: Bus speed up to 33 MHz 32-bit memory addressing 5 V signaling environment...

  • Page 25: Real-Time Clock/Calendar

    The system board has one ISA connector (Figure 1-8, A), as shown in the following figure. The ISA connector (ISA 1) shares a chassis connector slot with a PCI connector (PCI 7). ISA features: Bus speed up to 8.33 MHz 16-bit memory addressing 8- or 16-bit data transfers Plug and Play ready.

  • Page 26: Ide Controller

    IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard. The controller has a connector located on the system board that supports a master and a slave device. The IDE controller provides support for the internally mounted CD-ROM.

  • Page 27: Scsi Controller

    SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller. The AIC7899 provides Ultra-160/M and Wide Ultra2 SCSI interfaces as two independent PCI functions. As implemented on the system board, interface A attaches to an Ultra-160/M SCSI backplane that supports up to six Ultra-160/M SCA drives. Controller B, the Wide Ultra 2 SCSI interface, may be used to support SCSI devices in the removable media bays.

  • Page 28: System Board Management Controller (Bmc)

    System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.

  • Page 29: Acpi

    ACPI The Advanced Configuration and Power Interface (ACPI) aware operating system can place the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running.

  • Page 30: Remote Power-On (Wake On Lan) Function

    Remote Power-On (Wake ON LAN) Function The remote power-on function turns on the system power by way of a network or modem. If the system power is set to OFF, it can be turned on remotely by sending a specific packet from the main computer to the remote system. This feature can be enabled or disabled using the BIOS Setup Utility.

  • Page 31: Setting Up The System

    Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units.

  • Page 32: Selecting A Site

    Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note : For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.

  • Page 33: Rack-Mount Subsystem Assembly

    When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.

  • Page 34: Assembly

    Assembly This section describes how to assemble your rack-mount server unit into a standard EIA 19-inch rack cabinet. ! CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet.
  • Page 35 Rear vertical mounting rail Front vertical mounting rail Four caged nuts Two support brackets Eight self-tapping screws Figure 2-1. Assembling the Support Brackets in the Rack Cabinet Setting Up the System 2-5...
  • Page 36 4. Lift the rack-mount server unit Figure 2-2, C onto the two support brackets and slide it toward the rear of the rack cabinet. WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet.

  • Page 37: Getting Familiar With The System

    Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system.

  • Page 38: Opening The Front Door

    Opening the Front Door Refer to the Figure 2-4 and open the front door of the cabinet as follows (tower- based system only). 1. If the front door is locked, unlock it. 2. Grasp the indentation located on the right edge of the front door and pull the door towards you to open it.

  • Page 39: Front View

    Front View (Non-Hot-Swap SCSI Drive Bays) Figure 2-5 shows the location of the front system controls and indicators on a system that includes the standard SCSI disk drive bays. Eject button, 3 ½-inch diskette drive Press to eject diskette. Activity light, 3 ½-inch diskette drive When lit, diskette is in use.
  • Page 40 Front View (Hot-Swap SCSI Drive Bays) Figure 2-6 shows the location of the front system controls and indicators on a system that includes the hot-swap SCSI disk drive bays. K L M Eject button, 3 ½-inch diskette drive Press to eject diskette. Activity light, 3 ½-inch diskette drive When lit, diskette is in use.

  • Page 41: Rear View

    Rear View Figure 2-7 shows the location of the rear system features and controls. USB2 connector Second USB connector (Black) USB1 connector First USB connector (Black) Serial Port B COM2 serial port 9-pin connector (Turquoise) Serial Port A COM1 serial port 9-pin connector (Turquoise) Dump button Reserved for debug Printer port (Burgundy)

  • Page 42: Status Led Indicator Descriptions

    Status LED Indicator Descriptions Table 2-1 lists the system status LED indicators along with a description of each LED indicator. Table 2-2 lists the disk drive status LED panel indicators along with a description of each LED indicator. Refer to Figures 2-5 and 2-6 for the location of the LED indicators listed in Tables 2-1 and 2-2.

  • Page 43: Making Connections

    Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the BIOS Setup Utility.

  • Page 44: Setting The Line Voltage

    Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America;...

  • Page 45: Connecting The Power Cord

    Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC Figure 2-8. Setting the Line Voltage Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage.

  • Page 46: Powering On Your System

    When connecting the power cord to a power control unit such as an UPS, confirm that the power control unit is powered OFF. Connecting the power cord while power is supplied to the power control unit may cause a failure. WARNING Your system shipped with a power cord for the power supply.

  • Page 47: Configuring Your System

    Configuring Your System Configuring Your System BIOS Setup Utility Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers...
  • Page 48 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.

  • Page 49: Bios Setup Utility

    BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.

  • Page 50: Bios Setup Configuration Settings

    Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.

  • Page 51: Main Menu

    Main Menu Choices or Feature Display Only Description Your Setting Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed (Display Only). Indicates the processor speed. Cache RAM 512 KB (Display Only). Indicates the cache RAM size. System Memory 640 KB (Display Only).

  • Page 52: Advanced Menu

    Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring.

  • Page 53: Advanced Submenu

    Disabled Boot-time Diagnostic Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo. The Boot-time diagnostic screen is automatically enabled if redirection or RomPilot is enabled. RomPilot Support Disabled Disables or enables RomPilot Enabled support.

  • Page 54: Peripheral Configuration Submenu

    Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1: Disabled Disables serial port 1 or 3F8, IRQ3 selects the base address and (COM 1) 3F8, IRQ4 interrupt (IRQ) for serial port 1. 2F8, IRQ3 2F8, IRQ4 3E8, IRQ3 3E8, IRQ4 2E8, IRQ3...

  • Page 55: Monitoring Configuration Submenu

    Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting POST Monitoring Disabled Selects the point where the POST OptROM-END monitoring checkpoint is. POST-END Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature. PCI Device Submenu Choices or Feature Display Only Description...

  • Page 56: Isa Device Submenu

    ISA Device Submenu Choices or Feature Display Only Description Your Setting IRQ #1 None Reserves specific IRQs for IRQ3 use by legacy ISA devices. IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ #2 Same as above. None DMA Channel #1 Reserves specific DMA DMA 0 channels for use by legacy...

  • Page 57: Numlock Submenu

    Numlock Submenu Choices or Feature Display Only Description Your Setting Numlock Auto Selects the power-on state for Numlock. Key Click Disabled Disables or enables keyclick. Enabled Keyboard Auto- 2/sec Selects key repeat rate. repeat Rate 6/sec 10/sec 13.3/sec 18.5/sec 21.8/sec 26.7/sec 30/sec Keyboard Auto-...

  • Page 58: Security Menu

    Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Choices or Feature Display Only Description Your Setting Clear Supervisor Status only, user cannot modify. Password is Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board...

  • Page 59: System Hardware Menu

    System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Determines the mode of AC Last State Link. Stay Off ESM IRQ Disabled Determines routing of the ESM...

  • Page 60: Console Redirection Submenu

    Console Redirection Submenu Choices or Feature Display Only Description Your Setting Disabled Serial Port Address If enabled, the console will be Serial Port 2 redirected to this port. (3F8h/IRQ4) If console redirection is Serial Port 2 enabled, this address must (2F8h/IRQ3) match the settings of serial port 2.

  • Page 61: Exit Menu

    Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.

  • Page 62: Adaptec Scsi Utility

    Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: Change default values Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system.

  • Page 63: Adaptec Scsi Utility Configuration Settings

    Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.

  • Page 64: Exiting Adaptec Scsi Utility

    Table 3-1. Adaptec SCSI Utility Setup Configurations (Continued) RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION OPTION Display <Ctrl-A> Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives >1 GByte Verbose/Silent Mode Verbose Host Adapter BIOS (Configuration Utility Enabled Reserves BIOS Space) Domain Validation...

  • Page 65: Configuring The Raid Controller

    C onfiguring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) options available for your system are the single channel SecuRAID 110 (Mylex AcceleRAID 150) RAID controller board and the three channel SecuRAID 530 (Mylex eXtremeRAID 1100) RAID controller board, which gives your system the added security of fault tolerance.

  • Page 66: Configuring System Board Jumpers

    If you want to remotely configure the array (from a PC client); increase array capacity online; or monitor statistics on disk and controller activity, you must install the array manager provided with your RAID subsystem. Increasing array capacity is covered in the user's guide shipped with the option. Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section.

  • Page 67: Moving System Board Jumpers

    Table 3-3. System Board Jumper Summary Jumper Function Jumper On/Off Description CMOS clear Off, Protect Preserves the contents of CMOS. On, Erase Clears CMOS. Off, Enable Password disable Enables password protection. On, Disable Disables the password. Off, Not Used Reserved Required.

  • Page 68: Clearing And Changing The Passwords

    Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left panel as described in chapter 4 of this guide. 2. Remove the spare jumper from position 6 on jumper block 1M5. 3.

  • Page 69: 4-2 Upgrading Your System

    General Information WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.

  • Page 70: Preparing Your System For Upgrade

    Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other...
  • Page 71 4. To remove the front door, open it and lift the door and pull it towards you (see Figure 4-2). The mounting pins of the front door are disengaged from their mounting holes on the front of the system. Figure 4-2. Removing the Front Door To install the front door: 1.

  • Page 72: Removing Side Panels

    Removing Side Panels To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding SCSI hard disk drives to the non-hot-swap drive bays.

  • Page 73: Installing Side Panels

    To remove the right side panel: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Open the front door following procedures described earlier in this chapter. 3. The right side panel is secured to the chassis with one Phillips head screw (Figure 4-3B).

  • Page 74: Modifying The System Board

    Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Removing and Installing a Pentium processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
  • Page 75 Figure 4-5. Replacing the Real-Time Clock Battery 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open the front door. 3. Remove the left side panel as described earlier in this chapter. 4. If present, remove the protective plastic cover located over the top of the lithium battery.

  • Page 76: Removing And Installing A Pentium Iii Processor

    Removing and Installing a Pentium III Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system. The system board has sockets for two processors. Each Pentium III processor is packaged in a Single Edge Contact Cartridge Version2 (SECC2).
  • Page 77 Removing and Installing a Processor 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open the front door and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges.

  • Page 78: Dimms

    10. Position the processor back into the URM. Ensure that the alignment notch on the bottom of the SECC2 cartridge fits into the connector key in Slot 1. Push down firmly, with even pressure on both sides of the top, until clicking noises are heard as the cartridge is seated.

  • Page 79: Installing Dimms

    Installing DIMMs 1. Power off the system and ensure it is disconnected from the AC power source. 2. Open the front door and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges.
  • Page 80 Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and ensure it is disconnected from the AC power source.

  • Page 81: Option Boards

    Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has one ISA bus expansion slot and seven PCI bus expansion slots. See Figure 4-10. The one ISA connector shares a chassis expansion slot with a PCI connector.
  • Page 82 Figure 4-11. Removing the Expansion Slot Screw and Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors.

  • Page 83: Removing An Option Board

    Figure 4-12. Installing an Option Board 9. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10. Reinstall the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it.

  • Page 84: Installing A Raid Controller Board

    5. Hold the board at each end and carefully rock it back and forth until the edge connectors pull free. Make sure that you do not scrape the board against other components. 6. Remove the board from the expansion slot and place it in an antistatic wrapper.

  • Page 85: Hard Disk Drives

    Hard Disk Drives Your system supports a variety of SCSI hard disk drives installed in the system’s hard disk drive bay. Contact your sales representative or dealer for a list of approved devices. The SCSI hard disk drive bay in your system is one of two types: a standard SCSI disk drive bay or a hot-swap SCSI disk drive bay.
  • Page 86 If installing new drives, follow an installation scheme starting with the left-most drive. Fill the bays left-to-right (1 through 6). See Figure 4-14. Figure 4-14. SCSI Disk Drive Installation Scheme The hard disk SCSI address assignment is: Device SCSI ID Address First Hard Disk (Left) Second Hard Disk Third Hard Disk...
  • Page 87 ! CAUTION rive manufacturer's caution against moving a disk drive that is still spinning because of possible damage to the drive. After you determine which drive has been flagged as faulty, the procedure is the same to swap a drive or to install one for the first time. Installing or Swapping a Hard Disk Drive 1.
  • Page 88 4. Place the drive carrier on an antistatic surface with the four mounting screws facing up. 5. Remove the hard disk drive from the disk carrier. See Figure 4-16. Figure 4-16. Removing/Installing a Hard Disk Drive to the Carrier 6. Remove the new drive from its protective wrapper, and place on an antistatic surface.
  • Page 89 Figure 4-17. Installing a Disk Carrier into the Disk Bay Right Wrong Figure 4-18. Locking the Disk Carrier 10. Close and secure the EMI metal panel. 11. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System".

  • Page 90: Installing Or Swapping A Hard Disk Drive In A Standard Scsi Disk Drive Bay

    Installing or Swapping a Hard Disk Drive in a Standard SCSI Disk Drive Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from the SCSI disk drive bay. The drive bay must be removed from the system when installing or removing a hard disk drive.

  • Page 91: Installing Or Swapping A Hard Disk Drive

    Note: ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives. However, we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts.
  • Page 92 6. Remove the two mounting screws securing the drive bay to the front of the chassis. See Figure 4-20, C, and D. 7. Support the drive bay and remove the mounting screw securing the drive bay to the left side of the chassis. See Figure 4-20, E. 8.
  • Page 93 Figure 4-22. Removing the Drive Bay out of the Chassis 13. If you are removing a hard disk drive, remove the four screws securing the drive to the drive bay. See Figure 4-22. 14. Position the drive bay in the chassis and slide the tab located on the right side of the drive bay into the slot in the right side of the chassis.

  • Page 94: Removable Media Devices

    Removable Media Devices A variety of SCSI removable media devices can be installed in peripheral bays A and B (Figure 4-23). An IDE CD-ROM is always mounted in bay C and a 3.5-inch diskette drive is always mounted in bay D. Other devices should be installed in the first available bay from the top (bay A).
  • Page 95 Figure 4-24. Removing the Diskette Assembly Mounting Screw 6. Slide the diskette assembly to the rear of the system to release the bracket from the removable media drive cage. See Figure 4-25. Figure 4-25. Removing the Diskette Assembly 7. Remove the diskette and mounting bracket from the system and place the assembly on an antistatic surface.

  • Page 96: Installing A 5.25-Inch Media Device

    Installing a 5.25-Inch Media Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD- ROM manufacturer, and keep the documentation for future reference.
  • Page 97 6. Remove the screw securing the filler panel removed in the previous step to the right device rail. Save the right device rail. See Figure 4-28. Figure 4-28. Removing the slide rail from the Filler Panel 7. Remove the device from its protective wrapper and place it on an antistatic surface.
  • Page 98 10. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Figure 4-30. Installing a Removable Media Device Slide the device into the bay until the right slide rail is against the system cabinet.

  • Page 99: Removing A 5.25-Inch Device

    Removing a 5.25-Inch Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CD- ROM manufacturer, and keep the documentation for future reference.
  • Page 100 7. Slide the removable media device out of the device bay and set it down on an antistatic surface. 8. Remove the screws securing the right side rail to the device. See Figure 4-29. 9. To install a replacement device, follow the procedures in Installing a 5.25-Inch Media Device described earlier in this chapter.

  • Page 102: Problem Solving

    Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User’s Information How to Identify BIOS and BMC Revision Levels...

  • Page 103: Static Precautions

    Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.

  • Page 104: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.

  • Page 105: Running New Application Software

    Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.

  • Page 106: After System Has Been Running Correctly

    After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.

  • Page 107: Diagnostic Testing

    Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices.

  • Page 108: Monitoring Post

    Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.

  • Page 109: Verifying Proper Operation Of Key System Indicators

    POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. Note error; press F1 to continue boot or F2 to enter Setup. If Monitor Displays Error Refer to the section “BIOS User’s Information”...

  • Page 110: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...

  • Page 111: Incorrect Or No Beep Code

    Incorrect or No Beep Code Check the following: Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter.

  • Page 112: Characters Are Distorted Or Incorrect

    Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.

  • Page 113: Problems With Application Software

    Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software.

  • Page 114: Plug And Play Installation Tips

    Plug and Play Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for an ISA adapter. This prevents PCI cards from trying to use the same settings an ISA card is using. Use the BIOS Setup Utility to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers.

  • Page 115: Post Error Codes And Messages

    POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
  • Page 116 Post Error Codes and messages (Continued) Code Error Message 0B33 Power Unit Fan 1 Alarm occurred 0B34 Power Unit Fan 2 Alarm occurred 0B46 ESMINT not configured 0B50 CPU #1 with error taken off line 0B51 CPU #2 with error taken off line 0B5F Forced to use CPU with error 0B60...
  • Page 117 Post Error Codes and messages (Continued Code Error Message 0C00 RomPilot reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE: Your System Redundant Power Supply is not configured None...

  • Page 118: Post Error Beep Codes

    Post Error Beep Codes Beeps Error Cause Recommended Action 1-2-2-3 ROM Checksum Error — Change system board 1-3-1-1 DRAM Refresh Test Error — Change memory DIMM's 1-3-1-3 Keyboard Controller Test Error — Change system board 1-3-3-1 Memory Not Detected No memory. Verify DIMM installation.

  • Page 119: How To Identify Bios And Bmc Revision Levels

    In order to see the diagnostic messages, the ESC key must be pressed. To identify your system's current BMC revision level, see the example below. Example: BMC Messages Base Board Management Controller Copyright (c) 1999 NEC Corporation, all rights reserved. Device ID Device Revision IPMI Version :1.0 Firmware Revision :00.60...

  • Page 120: System Cabling

    System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration...

  • Page 121: Before You Begin

    System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.

  • Page 122: Standard Configuration

    Standard Configuration Your system is cabled using a single channel on-board IDE Controller and dual channel on-board Adaptec 7899 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its master device. If only one device is on a channel connector it must be set as the master device.
  • Page 123 A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – Ultra-160/M SCSI connector (68 pin) C – Diskette drive K – Ultra-160/M SCSI interface cable D – IDE connector L – Six SCSI disk drive bays E –...

  • Page 124: Raid Configuration

    A – Diskette drive connector H – Ultra2 SCSI interface cable B – Diskette interface cable I – Optional SCSI removable media devices C – Diskette drive J – Ultra-160/M SCSI connector (68 pin) D – IDE connector K – Ultra-160/M SCSI interface cable E –...
  • Page 125 A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – RAID controller C – Diskette drive K – Ultra-160/M SCSI connector (68 pin) D – IDE connector L – Ultra-160/M SCSI interface cable E –...
  • Page 126 A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – RAID controller C – Diskette drive K – Ultra-160/M SCSI connector (68 pin) D – IDE connector L – Ultra-160/M SCSI interface cable E –...

  • Page 128: Management Workstation Application

    Management Workstation Application Overview MWA System Requirements Installing MWA MWA Main Window Using MWA Dialog Boxes Troubleshooting...

  • Page 129: Overview

    Overview Management Workstation Application (MWA) is an application used for remote server management in a network environment. The managed server may be remotely accessed from a management PC (the computer in which ESMPRO™ operates). MWA is a pre-boot management application in that the managed server is accessed prior to loading the server operating system.

  • Page 130: Remote Console

    Remote Console Remote console enables the user to view the screen of a server or key in data to the server from the keyboard of the management PC as if operating the keyboard of the server. When a server is connected to MWA, the remote console function allows the server screen to display in the server window.

  • Page 131: Installing Mwa

    Installing MWA To use MWA several procedures must be performed to configure the managed server and the management PC. For ease of installation these procedures should be performed in the order presented in the following sections. Installation procedures include procedures to be performed at the server and at the management PC.
  • Page 132 7. Set the SG information as follows. (The items with * marks must be entered.) Computer Name* Enter the server name. IP Address* Enter the IP address of the server. Subnet Mask* Enter the subnet mask of the server. Default Gateway* Enter the IP address of the default gateway on the network.

  • Page 133: Configuring Server Bios Setup

    Configuring Server BIOS Setup To use MWA, you must configure the server's BIOS with three specific settings enabled. These settings take place in Advanced Menu and the Hardware Menu of the BIOS Setup. (Refer to Chapter 3, “Configuring Your System,” for BIOS Setup information.) The following table shows the settings that must be enabled to use MWA.

  • Page 134: Mwa Main Window

    2. Insert the SG Information floppy disk into the management PC diskette drive. 3. Select OK. Server SG information is registered on MWA. MWA Main Window The MWA main window provides a graphical user interface (GUI) to access server control operations and to launch the management plug-ins. At the top of the GUI is the menu and tool bar.

  • Page 135: Main Menu

    Main Menu MWA Main menu has the following menus. File New SG — registers server system generation (SG) information. This command requires the SG information floppy disk described in Registering SG Information on MWA. When this command is selected, the Create a new server dialog box displays. Insert the floppy disk and click the OK button.
  • Page 136 Exit — terminates MWA and closes the connections to all servers. View Toolbar — displays or hides the toolbar. The toolbar includes buttons for some of the most common commands in MWA, such as the Open command. When the toolbar is displayed, a check mark appears next to the menu item.
  • Page 137 DMI — displays the DMI data of a current server in the Data dialog box. The data can be read only when the server is paused at the end of POST. PCI — When the Read button is selected in the PCI Information dialog box, the PCI information of a current server is displayed.

  • Page 138: Pop-Up Menus

    Pop-Up Menus Clicking the right mouse button in a server window displays a Pop-up menu. From this menu, you can execute main commands on the current server. Connect command — connects the current server to the management PC. Once the server has been connected, [Connected] is displayed in the title bar and the server screen displays in the server window.

  • Page 139: Using Mwa

    Using MWA Opening a Server Window To remotely access a managed server from the management PC using MWA, you must open a server management window for the server. You can then issue commands to the server and make various settings though this window. There are two ways to open a server window: Using a command —...

  • Page 140: Using A Remote Drive

    Using a Remote Drive When a remote drive is in use, [RD] displays in the title bar of the server window. To connect to a remote drive, perform the following steps: 1. Select Properties from the Pop-up menu in the server window to open the Server Properties dialog box.

  • Page 141: Recovering From An Sos

    Clear a server pause to resume processing as follows: Go command — To resume server processing, select the Go (MWA mode) command or the Go (No MWA mode) command from the Pop-up menu in the server window. A server pause is also cleared in the following ways: Time-out reset If there is no communication between MWA and a disconnected server for five minutes or longer, the server is automatically reset.

  • Page 142: Alerting Esmprotm

    Alerting ESMPRO If MWA receives an alert message from a server, it sends this message to ESMPRO™ AlertManager. Alert types from MWA to ESMPRO are as follows. Alerts from the server RomPilot System Reset *POST stalled (Reset by POST stalled) *SMI stalled (Reset by SMI stalled) *Boot failed (Reset by boot failed) POST end (Booting)

  • Page 143: Default Server Properties Dialog Box

    [Activate] is checked — When an alert is received from a server, the window of the server becomes active. If [Activate] is checked for RESET or POST Error alert, MWA attempts to connect to the server. If [Use Default Settings] is checked, this property is set to the values set by the Defaults command.

  • Page 144: Create/Copy Fd Image File Dialog Box

    Create/Copy FD Image File Dialog Box The Create/Copy FD Image File dialog box is used to create a FD image file as a remote drive or to copy the contents of a FD image file onto a floppy disk. Select an operation to execute. Server Summary Dialog Box The Server Summary dialog box lists IP addresses, server names, and current status of all the SG-registered servers on MWA.

  • Page 145: Data Dialog Box

    Data Dialog Box The Data dialog box displays the CMOS, ESCD, or DMI data of a server. This dialog box also allows the following operations. Compare Current Data — The previously acquired data of the current server is compared with the present data of the server, the previously acquired data of another server, or file data.

  • Page 146: Sos Receive Dialog Box

    SOS Receive Dialog Box If a fault is detected, a server that includes the system management controller (SMC) transmits a SOS message to the management PC. When this SOS message is received, MWA opens the SOS Receive dialog box to display the server information.

  • Page 147: Troubleshooting

    Get log all: All the SMC event log data recorded in a server is acquired sequentially from the oldest one and displayed by activating the Windows standard editor WordPad. Since it takes time to make an inquiry to the server, [Connecting] is displayed in the title bar. The operator can do nothing in the dialog box while the message is displayed.
  • Page 148 Problem: The server window does not display a server screen. Probable Cause: A graphic server screen may not be displayed correctly in the server window. The window display becomes normal when the server returns to an MS-DOS screen. Problem: Characters are corrupted when the server window displays a server screen.
  • Page 149 B-22 Management Workstation Application...

  • Page 150: System Status Hardware Support Information

    System Status Hardware Support Information...
  • Page 151 System Status Hardware Support Information This appendix helps you identify and find a system status hardware item indicated by a software monitoring component. The software monitoring component as it is related to the hardware system status item is listed in Table C-1: Table C-1.

  • Page 152: Glossary

    Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
  • Page 153 (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
  • Page 154 (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
  • Page 155 The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
  • Page 156 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
  • Page 157 (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
  • Page 158 parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
  • Page 159 (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port.
  • Page 160 SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
  • Page 161 10 Glossary...

  • Page 162: Equipment Log

    Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 163 Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2...

  • Page 164: Index

    Index AC linkage mode, 1-15 Management workstation application, B-2 Administrative password, 1-16 dialog boxes, B-15 Advanced Menu, configuring in Setup, 3-6 installing, B-4 main window, B-7 system requirements, B-3 Battery troubleshooting, B-20 installing, 4-8 using, B-12 BMC, 1-14, 1-15 Memory Boot menu, configuring, Setup, 3-14 addresses, 1-8 Monitoring system status, 1-14, 1-15...
  • Page 165 Server management BMC, 1-14, 1-15 features, 1-14, 1-15 intrusion detection, 1-4, 1-16 Setup Advanced menu, 3-6 Boot menu, 3-14 Exit menu, 3-15 Integrated Peripheral Configuration menu, Security menu contents, 3-12 Switches alarm, 1-4, 1-16 System board configuration jumpers, 3-22 System Chassis, 1-5 Termination board removing, 4-10 User password, 1-16...
  • Page 167 456-01530-000...

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