User Support; Maintenance Services - NEC Express5800/R310e-E4 Maintenance Manual

Chapter 1 Maintenance
3.

User Support

Before getting after-sales service, check the contents of the warranty and service.
3.1

Maintenance Services

Service representatives from NEC subsidiary companies or companies authorized by NEC provide
maintenance services. For the services, contact your sales representative.
When contacting your sales representative, tell them the model type and serial number referring to your
warranty card. Serial number and other information are printed on the name plate attached on this server.
Confirm that the serial number on the name plate (device number) and the number on the warranty card
are matched. If they are not matched, your warranty card may not be valid even if the device has a trouble
within warranty period. If they are not matched, contact your sales representative.
●
We will not take any responsibility for malfunctions caused by using third party products or unauthorized devices or
cables.
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Product model number, serial number (device number), rating, manufacturer name, and country of manufacture are
printed on the name plate put on the top of this server.
Name Plate
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Product model number and serial number (device number) are also printed on a label put on the pull-out tag at front.
Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4 Maintenance Guide (Windows)
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Pull-out Tag
Label
3. User Support