Warranty Information - JDS Uniphase DSAM-3500 User Manual

21128026 R001 DSAM Help User Guide.book Page 310 Thursday, February 5, 2009 2:02 PM
Appendix C Customer Services
Customer Care
Warranty
information
310
If possible, return the equipment using the original shipping container
and material. If the original container is not available, the unit should
be carefully packed so that it will not be damaged in transit; when
needed, appropriate packing materials can be obtained by contacting
JDS Uniphase Corporation Customer Care. JDS Uniphase Corpora-
tion is not liable for any damage that may occur during shipping. The
customer should clearly mark the JDS Uniphase Corporation-issued
RA or reference number on the outside of the package and ship it
prepaid and insured to JDS Uniphase Corporation.
The warranties described herein shall apply to all commercially avail-
able JDSU Communications Test and Measurement products. Any
additional or different warranties shall apply only if agreed to by JDS
Uniphase Corporation in writing. These warranties are not transferable
without the express written consent of JDS Uniphase Corporation.
Hardware Warranty — JDS Uniphase Corporation warrants that
Hardware Product sold to customer shall, under normal use and
service, be free from defects in materials and workmanship. Informa-
tion regarding the specific warranty period for this product can be
obtained by contacting your local JDS Uniphase Corporation
Customer Service Representative, or at our web site www.jdsu.com. If
installation services have been ordered, the warranty period shall
begin on the earlier of (1) completion of installation, or (2) thirty (30)
days after shipment to Customer. If Installation Services have not been
ordered, the warranty period shall begin upon shipment to Customer.
Hereafter these periods of time shall be collectively referred to as the
"Initial Warranty Period."
JDS Uniphase Corporation's obligation and customer's sole remedy
under this Hardware Warranty is limited to the repair or replacement,
at JDS Uniphase Corporation's option, of the defective product. JDS
Uniphase Corporation shall have no obligation to remedy any such
defect if it can be shown: (a) that the Product was altered, repaired, or
reworked by any party other than JDS Uniphase Corporation without
JDS Uniphase Corporation's written consent; (b) that such defects
were the result of customer's improper storage, mishandling, abuse,
or misuse of Product; (c) that such defects were the result of
customer's use of Product in conjunction with equipment electronically
or mechanically incompatible or of an inferior quality; or (d) that the
defect was the result of damage by fire, explosion, power failure, or
any act of nature.
DSAM Help User Guide Rev. 001