Table of Contents
Advertisement
From the terminal dメニュー (dmenu)→"My docomo（お客様サポート）(My docomo (Customer support))"→"ドコモオンライン
手続き (docomo online procedures)"
From PCs
My docomo (https://www.nttdocomo.co.jp/mydocomo/)→Select required item in "ドコモオンライン手続き
(docomo online procedures)"
●
There are cases where the site may not be available depending on system maintenance or subscription, etc.
●
You need "Network security code" and "ID/Password" to follow the procedure for "ドコモオンライン手続き (docomo online procedures)".
■ From DOCOMO mobile phones
Before calling, display "+"
(To enter "+", touch and hold the "0" key)
You can use international call access codes instead of "+" to call.
■ From land-line phones
International call access code
for the country you stay
You are charged a call fee to Japan.
For international call access codes, refer to NTT DOCOMO website.
Business hours: 24 hours (open all year round)
●
Please confirm the phone number before you dial.
●
If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
●
If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
Online Procedures, Confirmation of Subscription, etc.
For inquiries while overseas (for loss, theft, malfunction, etc.)
-81-3-6832-6600 (toll free)
-81-3-6832-6600 (toll)
Hide quick links:
Advertisement
Table of Contents
