Anshin Enkaku Support - Fujitsu Arrows NX F-01J Instruction Manual

● The PUK is locked
If you enter a wrong PUK code of the docomo nano UIM
card 10 times consecutively, this message is diplayed.
Contact a sales outlet such as docomo Shop.→P137
● No SIM card
Check if the docomo nano UIM card is installed to the
terminal correctly.→P32
● SIM card is locked
Displayed when you turn on the terminal with PIN code
enabled. Unlock with correct PUK code.→P143
● SIM card is PUK-locked
Displayed when the docomo nano UIM card is locked by
PUK. Unlock with correct PUK code.→P143
● SIM card error
SIM card removed. Phone will restart.
It may appear when IC of docomo nano UIM card cannot
be loaded because of dirt or when docomo nano UIM card
is removed with the power ON, but it is not malfunction.
Clean the IC of docomo nano UIM card regularly. Do not
remove docomo nano UIM card with the power ON. The
terminal may not operate normally.

Anshin Enkaku Support

By sharing screens of your terminal with DOCOMO, you can
receive technical support to make settings, use applications,
connect with peripheral devices such as a PC. (In Japanese
only)
･
This service is not available when your docomo nano UIM
card is not inserted, during international roaming, or in
Airplane mode.
･
Anshin Enkaku Support is a charged service requiring
subscription.
･
Some operations and settings are not supported.
･
For details of Anshin Enkaku Support, refer to NTT
DOCOMO website.
1
Call Support center for Anshin Enkaku Support
From DOCOMO mobile phones (In Japanese only) : (No
prefix) 15710 (toll free)
From land-line phones (In Japanese only) :
360
Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round)
･
To call from the terminal to Anshin Enkaku Support
center, from the Home screen,
(Enkaku support)]→[このスマートフォンから発信する
(Make a call from this smartphone)]→Tap
2
From the Home screen,
(Enkaku support)]
183
0120-783-
→[遠隔サポート
.
→[遠隔サポート
Appendix/Index