Other Faxing Problems; Cannot Make Calls On The Connected Telephone; Answering Machine Cannot Answer Voice Calls; Sender's Fax Number Not Displayed On Received Faxes Or The Number Is Wrong - Epson WF-6590DWF User Manual

User's Guide

Other Faxing Problems

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
"Connecting Your Phone Device to the Printer" on page 100
&

Answering Machine Cannot Answer Voice Calls

On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
"Fax Settings" on page 35
&
"Settings for the Answering Machine" on page 111
&
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.

Cannot Forward Received Documents to Email Addresses

❏ The Email Server settings of the printer may not have been configured. Configure the email server settings.
❏ Wrong email address may have been registered to the contacts list. Make sure the address in the contacts list is
correct.
Related Information
"Using an Email Server" on page 222
&
"Managing Contacts" on page 56
&

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Solving Problems
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