Cannot make a copy.
Vertical black line appears in copies.
Copies are blank.
TWAIN or WIA errors appear when starting to scan.
TWAIN or ICA errors appear when starting to scan. (Mac) Make sure the Brother TWAIN driver is selected as the
OCR does not work.
Cannot install software or print.
Make sure you pressed Copy and the machine is in Copy
Black vertical lines on copies are typically caused by dirt
or correction fluid on the glass strip, or the corona wire is
dirty. Clean the glass strip and scanner glass and the
white bar and white plastic above them.
Make sure you are loading the document correctly.
Make sure the Brother TWAIN or WIA driver is selected
as the primary source in your scanning application. For
example, in Nuance
Scan Settings > Select to choose the Brother
You can also scan documents using the ICA Scanner
Try increasing the scanning resolution.
Run the install program again. This program will repair
and reinstall the software.
14SE, click Desktop >