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Table of Contents
498

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Table of Contents
Home >
Troubleshooting

Other Problems

Difficulties
The machine will not turn on.
The machine cannot print EPS data that includes binary
with the BR-Script3 printer driver.
The Brother software cannot be installed.
1
®
For Windows Server
2012: Hardware and Sound
Copying difficulties
> Other Problems
Suggestions
Adverse conditions on the power connection (such as
lightning or a power surge) may have triggered the
machine's internal safety mechanisms. Unplug the power
cord. Wait for ten minutes, then plug in the power cord
and press
to turn on the machine.
If the problem is not solved and you are using a power
breaker, disconnect it to make sure it is not the problem.
Plug the machine's power cord directly into a different
known working wall electrical socket. If there is still no
power, try a different power cable.
®
(Windows
)
To print EPS data, do the following:
®
1. For Windows
7 and Windows Server
Click the
Start button > Devices and Printers.
®
For Windows Server
Click the
(Start) button > Control Panel >
Hardware and Sound > Printers.
®
For Windows
8 and Windows Server
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click Settings
> Control Panel. In the Hardware and Sound
group, click View devices and printers.
®
For Windows
10 and Windows Server
Click
> Windows System > Control Panel. In
the Hardware and Sound group, click View devices
and printers.
®
For Windows Server
Click Control Panel on the Start screen. In the
Hardware group, click View devices and printers.
2. Right-click the Brother XXX-XXXX BR-Script3 icon,
select Printer properties.
3. From the Device Settings tab, choose TBCP (Tagged
binary communication protocol) in Output Protocol.
®
(Windows
)
If the Security Software warning appears on the computer
screen during the installation, change the Security
Software settings to permit the Brother product setup
program or other program to run.
(Mac)
If you are using a firewall function of anti-spyware or
antivirus security software, temporarily disable it and then
install the Brother software.
®
2008 R2:
2008:
®
2012:
®
2016:
2012 R2:
1
398

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