Brother MFC-J1205W Online User's Manual
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Brother MFC-J1205W Online User's Manual

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Online User's Guide
MFC-J1205W
MFC-J1215W
© 2021 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother MFC-J1205W

  • Page 1 Online User's Guide MFC-J1205W MFC-J1215W © 2021 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Print Using Brother iPrint&Scan (Windows/Mac) ..................67 Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)..........68 Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac)........................... 70 Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) ......71 Print an Email Attachment..........................
  • Page 3 Home > Table of Contents Scan Using the Buttons on Your Brother Machine ..................74 Scan Using the Buttons on Your Brother Machine ................75 Scan to an Editable Text File Using OCR................... 78 Save Scanned Data as an Email Attachment ..................79 Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) ....
  • Page 4 Replace the Ink Cartridges......................... 191 Clean Your Brother Machine ........................194 Clean the Scanner..........................195 Clean the Print Head from Your Brother Machine ................196 Clean the Print Head Using Web Based Management ..............197 Clean the Print Head from Your Computer (Windows)..............198 Clean the Outside of the Machine ....................
  • Page 5 Home > Table of Contents Supply Specifications ..........................237 Brother Help and Customer Support......................238...

  • Page 6: Before You Use Your Machine

    Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes...

  • Page 7: Definitions Of Notes

    Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.

  • Page 8: Notice - Disclaimer Of Warranties (Usa And Canada)

    BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  • Page 9: Trademarks

    ® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. ® ®...

  • Page 10: Open Source Licensing Remarks

    Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com. Related Information • Before You Use Your Machine...

  • Page 11: Copyright And License

    Before You Use Your Machine > Copyright and License Copyright and License ©2021 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.

  • Page 12: Important Notes

    Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • When replacing or disposing of your machine, Brother strongly recommends resetting it to its factory settings to remove all personal information. •...

  • Page 13: Introduction To Your Machine

    Home > Introduction to Your Machine Introduction to Your Machine • Before Using Your Machine • Control Panel Overview • LED Patterns and Indications • Access Brother Utilities (Windows) • USB Port Location on Your Brother Machine...

  • Page 14: Before Using Your Machine

    Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.

  • Page 15: Control Panel Overview

    Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview (Paper) Press this button to set the Paper Size and Paper Type settings. 2. LTR LED/4" x 6" LED Indicates the Paper Size and Paper Type setting selected. •...
  • Page 16 • Press simultaneously with COLOR COPY to start scanning documents (in color or black and white, depending on the scan setting). • Press simultaneously with (STOP) to access the Reset Mode. 6. COLOR COPY • Press to start making copies in full color. 7.

  • Page 17: Led Patterns And Indications

    Home > Introduction to Your Machine > LED Patterns and Indications LED Patterns and Indications The LEDs on your machine's control panel light up or blink to indicate machine status. Description The LED is off. The LED is lit. The LED is blinking. The LED is blinking slowly and faintly.

  • Page 18: Access Brother Utilities (Windows)

    Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...

  • Page 19: Uninstall The Brother Software And Drivers (Windows)

    • Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers.

  • Page 20: Usb Port Location On Your Brother Machine

    Home > Introduction to Your Machine > USB Port Location on Your Brother Machine USB Port Location on Your Brother Machine The USB port is located under the document cover. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com.

  • Page 21: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Load Documents...

  • Page 22: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Unprintable Area • Paper Settings • Acceptable Print Media • Error and Maintenance LED Indications • Paper Handling and Printing Problems...

  • Page 23: Load Paper In The Paper Tray

    Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray •...
  • Page 24 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load only one size and type of paper in the paper tray at a time. •...
  • Page 25 Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper. IMPORTANT •...
  • Page 26 9. Slowly push the paper tray completely into the machine. 10. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: •...
  • Page 27 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • Load only one size and type of paper in the paper tray at a time. •...
  • Page 28 5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7.
  • Page 29 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
  • Page 30 Related Information • Load Paper in the Paper Tray...
  • Page 31 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • Load only one size and type of paper in the paper tray at a time. •...
  • Page 32 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Lift the output paper tray cover. 8. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray.
  • Page 33 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • You can load envelopes in a variety of sizes. See Related Information: Paper Type and Paper Size for Each Operation.　...
  • Page 34 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. IMPORTANT If envelopes are multi-feeding, load one envelope in the paper tray at a time. 6.
  • Page 35 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Choose the Right Print Media • Paper Type and Paper Size for Each Operation...

  • Page 36: Unprintable Area

    Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

  • Page 37: Paper Settings

    Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type...
  • Page 38 Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type You can select Letter size with plain paper, 4” x 6” size with other glossy paper, or custom size paper by pressing (Paper).
  • Page 39 > Customize the Paper Size and Paper Type Customize the Paper Size and Paper Type 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen. 3. Tap All Machine Settings.

  • Page 40: Acceptable Print Media

    You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper. • When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in the printer driver or in the application you use to print.
  • Page 41 > Acceptable Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries. Brother paper Paper Type Item...
  • Page 42 Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
  • Page 43 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray •...
  • Page 44 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy Printer Cut-Sheet Letter...
  • Page 45 Index card (5" x g/m²) 0.52 mm) 8")/(13 x 20 cm) When using plain paper 20 lb (80 g/m²). BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. Related Information • Choose the Right Print Media...

  • Page 46: Load Documents

    Home > Paper Handling > Load Documents Load Documents • Load Documents on the Scanner Glass • Unscannable Area...

  • Page 47: Load Documents On The Scanner Glass

    Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to copy or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.

  • Page 48: Unscannable Area

    Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)

  • Page 49: Print

    Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment...

  • Page 50: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...

  • Page 51: Print A Photo (Windows)

    > Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 52: Print A Document (Windows)

    > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 53: Cancel A Print Job (Windows)

    Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.

  • Page 54: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)

    Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 55: Print As A Poster (Windows)

    Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 56: Print On Both Sides Of The Paper Manually (Manual 2-Sided Printing) (Windows)

    2-sided printing, we recommend using 1-sided printing. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 57 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimeters. 9.
  • Page 58 12. Click OK to print the first side of the pages. The machine prints all the odd numbered pages first. Then, the printing stops and a pop-up message on your computer screen instructs you to reload the paper. 13. Reload the paper. 14.

  • Page 59: Print As A Booklet Manually (Windows)

    2-sided printing, we recommend using 1-sided printing. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 60 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page is printed in booklet format (four pages to every piece of paper, two pages per Once side).

  • Page 61: Print A Color Document In Grayscale (Windows)

    Grayscale mode prints your document in 256 levels of grayscale. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 62: Prevent Smudged Printouts And Paper Jams (Windows)

    1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.

  • Page 63: Use A Preset Print Profile (Windows)

    Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 64 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
  • Page 65 Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 66: Change The Default Print Settings (Windows)

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printer properties. If printer driver options appear, select your printer driver.

  • Page 67: Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
  • Page 68 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
  • Page 69 Advanced Tab 1. Color Enhancement (True2Life) Select this option to use the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the image size and your computer's specifications. 2.
  • Page 70 Retrieve Printer's Color Data Select this option to optimize the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.

  • Page 71: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint (macOS)

  • Page 72: Print Using Brother Iprint&Scan (Windows/Mac)

    Print Using Brother iPrint&Scan (Windows/Mac) • Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) • Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac)

  • Page 73: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
  • Page 74 To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load. Related Information • Print Using Brother iPrint&Scan (Windows/Mac) Related Topics: • Brother iPrint&Scan Overview for Windows and Mac...

  • Page 75: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows/Mac)

    1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click Print. 4. Do one of the following: •...

  • Page 76: Print A Color Document In Grayscale Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  • Page 77: Print An Email Attachment

    Home > Print > Print an Email Attachment Print an Email Attachment You can print files by emailing them to your Brother machine. • You can attach up to 10 documents, 20 MB in total, to an email. • This feature supports the following formats:...

  • Page 78: Scan

    Home > Scan Scan • Scan Using the Buttons on Your Brother Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)

  • Page 79: Scan Using The Buttons On Your Brother Machine

    Home > Scan > Scan Using the Buttons on Your Brother Machine Scan Using the Buttons on Your Brother Machine • Scan Using the Buttons on Your Brother Machine • Scan to an Editable Text File Using OCR • Save Scanned Data as an Email Attachment •...

  • Page 80: Scan Using The Buttons On Your Brother Machine

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. b. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
  • Page 81 Related Topics: • Access Web Based Management...
  • Page 82 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  • Page 83: Scan To An Editable Text File Using Ocr

    Home > Scan > Scan Using the Buttons on Your Brother Machine > Scan to an Editable Text File Using Scan to an Editable Text File Using OCR Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology.

  • Page 84: Save Scanned Data As An Email Attachment

    Save Scanned Data as an Email Attachment Send the scanned data from your machine to your email application as an attachment. To scan to email using the machine's Scan Button, make sure you select one of these applications in Brother iPrint&Scan: •...

  • Page 85: Web Services For Scanning On Your Network (Windows 7, Windows 8.1, And Windows 10)

    Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
  • Page 86 Make sure you have installed the correct software and drivers for your machine. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
  • Page 87 Resolution (DPI) setting. 1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click (Machine Settings).
  • Page 88 Home > Scan > Scan Using the Buttons on Your Brother Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1.

  • Page 89: Scan Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.

  • Page 90: Scan From Your Computer (Windows)

    Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favorite scanning application. •...

  • Page 91: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications

    The Scan or Get Photo panel appears on the left side of the screen. 4. Click Select. 5. From the available Scanners list, select TWAIN: TW-Brother XXX-XXXX or TWAIN: TW-Brother XXX-XXXX LAN (where XXX-XXXX is the name of your model).
  • Page 92 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
  • Page 93 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
  • Page 94 • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics.
  • Page 95 B&W Threshold Adjustment Adjust the threshold to generate a black and white image. Character Correction Correct the broken or incomplete characters of the original to make them easier to read. B&W Inversion Invert black and white in the black and white image. •...

  • Page 96: Scan Using Windows Fax And Scan

    6. Adjust the settings in the dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
  • Page 97 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
  • Page 98 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas.

  • Page 99: Scan From Your Computer (Mac)

    Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)

  • Page 100: Copy

    Home > Copy Copy • Copy Overview • Copy a Document • Copy Using Brother Mobile Connect...

  • Page 101: Copy Overview

    A4→A5 Other Settings Paper Size Paper Type Density Quality Remove Background Color You can also use the Brother iPrint&Scan application for Windows/Mac. The available copy options may differ depending on the application. Related Information • Copy Related Topics: • What is Web Based Management? •...

  • Page 102: Copy A Document

    Home > Copy > Copy a Document Copy a Document 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press MONO COPY or COLOR COPY. • If you want to copy with the best quality, press and hold MONO COPY or COLOR COPY for two seconds.

  • Page 103: Copy Using Brother Mobile Connect

    Home > Copy > Copy Using Brother Mobile Connect Copy Using Brother Mobile Connect • Copy an ID Card • Make Page Layout Copies (N in 1 or Poster) • Copy Settings...

  • Page 104: Copy An Id Card

    2 in 1 ID (Horizontal): 4.1 in. (105 mm) d. Scannable area 2. Start Brother Mobile Connect on your mobile device. 3. Tap Copy. 4. Select the 2in1 ID Vertical or 2in1 ID Horizontal option from the Page Layout list.

  • Page 105: Make Page Layout Copies (N In 1 Or Poster)

    Poster copy is not available for Executive size paper. • You can make only one Poster copy at a time. 1. Load your document. 2. Start Brother Mobile Connect on your mobile device. 3. Tap Copy. 4. Select the Page Layout option you want. Option...
  • Page 106 6. To make a N in 1 copy, do the following: a. Place the next page on the scanner glass, and then tap Continue to scan the page. b. After scanning all the pages, tap Finish. You can also use the Brother iPrint&Scan application for copying. Related Information •...

  • Page 107: Copy Settings

    Home > Copy > Copy Using Brother Mobile Connect > Copy Settings Copy Settings You can configure the copy settings in the Copy screen. Option Description Color/Mono Color Makes copies in full color. Mono Makes copies in black and white.
  • Page 108 Related Information • Copy Using Brother Mobile Connect Related Topics: • Copy a Document • Copy an ID Card • Make Page Layout Copies (N in 1 or Poster) • Brother Mobile Connect...

  • Page 109: Network

    Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...

  • Page 110: Supported Basic Network Features

    Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...

  • Page 111: Configure Network Settings

    Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...

  • Page 112: Configure Network Settings Using The Control Panel

    Home > Network > Configure Network Settings > Configure Network Settings Using the Control Panel Configure Network Settings Using the Control Panel To configure the machine for your network, use the control panel buttons. Network Settings Function Button 1 Button 2 Instructions Enable the One Push Method of Wi-Fi Press the button three times.

  • Page 113: Wireless Network Settings

    Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • Use Wireless Direct • Enable/Disable Wireless LAN • Print the WLAN Report...

  • Page 114: Use The Wireless Network

    Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
  • Page 115 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
  • Page 116 Windows Download the installer from your model's Downloads page at support.brother.com. • a. Download the installer from your model's Downloads page at support.brother.com. b. Start the installer, and then double-click the Start Here Mac icon. 2. Follow the on-screen instructions.
  • Page 117 All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store. 2. Start Brother Mobile Connect, and then follow the on-screen instructions to connect your mobile device to your Brother machine.
  • Page 118 If your wireless device is connected successfully, the Power LED and Wi-Fi LED are lit. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. Related Information •...
  • Page 119 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a ™ Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 120 If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. 5. Select your machine and click Next.

  • Page 121: Use Wireless Direct

    Home > Network > Wireless Network Settings > Use Wireless Direct Use Wireless Direct • Wireless Direct Overview • Configure Your Wireless Direct Network...
  • Page 122 > Wireless Direct Overview Wireless Direct Overview Wireless Direct allows you to configure a secured wireless network between your Brother machine and your wireless device (computer, smartphone, tablet, or similar), without using a wireless router/access point. You can configure a wireless network by manually setting a Network Name (SSID) and Network Key (Password).
  • Page 123 Wireless Direct is enabled and the machine starts printing the Wireless Direct Information Sheet. 2. Activate the Wi-Fi function on your wireless device and search for your Brother machine. 3. Select your Brother machine's SSID (Network Name) on your wireless device (DIRECT-xxxxx-xxxx_BRxxxx).

  • Page 124: Enable/Disable Wireless Lan

    Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN 1. Press (Wi-Fi) and (STOP) simultaneously. The Power LED, Warning LED, and Ink LED light up for one second, and then the Wi-Fi LED starts blinking. 2.

  • Page 125: Print The Wlan Report

    (STOP) simultaneously. The Power LED, Warning LED, and Ink LED light up for one second, and then the Wi-Fi LED starts blinking. 2. Press (Wi-Fi). Your Brother machine starts printing the WLAN Report. Related Information • Wireless Network Settings •...
  • Page 126 Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
  • Page 127 Error Code Problem and Recommended Solutions TS-06 The wireless security information (authentication method/encryption method/Network Key (Password)) is incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Key. If your Network Key contains upper-case and lower-case letters, make sure you type them correctly.

  • Page 128: Network Features

    Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Settings...

  • Page 129: Print The Network Configuration Report

    Home > Network > Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRWxxxxxxxxxxxx"...

  • Page 130: Reset The Network Settings To Factory Settings

    Home > Network > Network Features > Reset the Network Settings to Factory Settings Reset the Network Settings to Factory Settings You can use the buttons on the control panel to reset your machine to its factory settings. This resets all information, such as the password and IP address.

  • Page 131: Brother Management Tools

    Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information • Network...

  • Page 132: Security

    Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS...

  • Page 133: Before Using Network Security Features

    Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.

  • Page 134: Configure Certificates For Device Security

    Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...

  • Page 135: Supported Security Certificate Features

    The following security certificate features can be used with the machine: • SSL/TLS communication The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate.

  • Page 136: Step By Step Guide For Creating And Installing A Certificate

    Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...

  • Page 137: Create A Self-Signed Certificate

    Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 •...

  • Page 138: Create Csr And Install A Certificate From A Certificate Authority (Ca)

    Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
  • Page 139 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 140 If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. For more detailed information, visit support.brother.com, to see the FAQs & Troubleshooting page of your model.
  • Page 141 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.

  • Page 142: Import And Export The Certificate And Private Key

    Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
  • Page 143 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 144 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 145: Manage Multiple Certificates

    The Multiple Certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.

  • Page 146: Use Ssl/Tls

    Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS...

  • Page 147: Introduction To Ssl/Tls

    Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
  • Page 148 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
  • Page 149 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.

  • Page 150: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights...
  • Page 151 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
  • Page 152 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. •...
  • Page 153 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
  • Page 154 11. Click Next. 12. Click Finish. 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK. Related Information • Manage Your Network Machine Securely Using SSL/TLS...

  • Page 155: Print Documents Securely Using Ssl/Tls

    Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols...
  • Page 156 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 157: Mobile Connect

    Home > Mobile Connect Mobile Connect • AirPrint • ® Mopria Print Service • Brother Mobile Connect • Print an Email Attachment...

  • Page 158: Airprint

    Home > Mobile Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS)

  • Page 159: Airprint Overview

    Home > Mobile Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.

  • Page 160: Before Using Airprint (Macos)

    Home > Mobile Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3.

  • Page 161: Print Using Airprint

    Home > Mobile Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
  • Page 162 Home > Mobile Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
  • Page 163 Home > Mobile Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.

  • Page 164: Scan Using Airprint (Macos)

    Home > Mobile Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3.

  • Page 165: Mopria ® Print Service

    ® Home > Mobile Connect > Mopria Print Service ® Mopria Print Service ® ™ Mopria Print Service is a print feature on Android mobile devices developed by ® the Mopria Alliance. With this service, you can connect to the same network as your machine and print without additional setup.

  • Page 166: Brother Mobile Connect

    • For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS device. Download and install Brother Mobile Connect from the App Store.

  • Page 167: Brother Iprint&Scan For Windows And Mac

    Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview for Windows and Mac...

  • Page 168: Brother Iprint&Scan Overview For Windows And Mac

    Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.

  • Page 169: Troubleshooting

    You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 170: Error And Maintenance Led Indications

    You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com. If you use the Brother Refresh EZ Print Subscription Service, check the additional LED indications at EZPrintLED.Brother-usa.com.
  • Page 171 Status Cause Action DO NOT extend the paper tray when you load A5 or smaller size paper. After completing these actions, press (STOP). Paper dust has accumulated on the Clean the paper pick-up rollers. surface of the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers.
  • Page 172 See Related Information: Replace the Ink Cartridges. If you are not using Genuine Brother Use a new Genuine Brother Ink ink, the machine may not detect the Cartridge. If the error is not ink cartridge.
  • Page 173 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.

  • Page 174: Printer Jam Or Paper Jam

    Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside the Machine • Error and Maintenance LED Indications • Paper Handling and Printing Problems...

  • Page 175: Paper Is Jammed Inside The Machine

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the paper is jammed, follow these steps: 1. Unplug the machine from the AC power outlet. 2. Pull the paper tray (1) completely out of the machine. 3.
  • Page 176 6. Slowly pull the jammed paper out of the machine. 7. Close the Jam Clear Cover. Make sure the cover is closed completely. 8. Push the paper tray firmly back in the machine. 9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

  • Page 177: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

  • Page 178: Paper Handling And Printing Problems

    Click (Start) > Control Panel > Hardware and Sound > Printers. Right- click Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
  • Page 179 Difficulties Suggestions See Related Information: Replace the Ink Cartridges. If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: • Windows 10, Windows Server 2016, and Windows Server 2019 Click >...
  • Page 180 • The ink cartridge may not have been stored correctly before use. Make sure you are using Genuine Brother Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Make sure you are using one of the recommended types of paper.
  • Page 181 See Related Information: Acceptable Print Media. Make sure the printing surface is face down in the paper tray. Make sure you are using Genuine Brother Ink. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type.
  • Page 182 Unprintable Area • Check the Print Quality • Acceptable Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) • Load Paper •...
  • Page 183 Change the Print Options to Improve Your Print Results • Error and Maintenance LED Indications • Check the Print Alignment Using Web Based Management • Paper Capacity of the Paper Tray • Check the Print Alignment from Your Brother Machine...

  • Page 184: Other Problems

    Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click Desktop >...

  • Page 185: Network Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network...
  • Page 186 Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer.
  • Page 187 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Configure Network Settings...
  • Page 188 If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. >> I Cannot Complete the Wireless Network Setup Configuration >>...
  • Page 189 Verify that both the IP addresses and Subnet Masks of your IP address. computer and the Brother machine are correct and located on the same network. For more information about how to verify the IP address and the Subnet Mask, ask your network administrator.
  • Page 190 If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both.
  • Page 191 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...

  • Page 192: Airprint Problems

    Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your machine.

  • Page 193: Check The Machine Information

    , if the navigation menu is not shown on the left side of the screen. 6. Check your Brother machine's serial number, firmware version, and page counter. You can also check your Brother machine's serial number and firmware version with the check sheet. Related Information •...

  • Page 194: Reset Your Machine

    All Settings Use this reset function to reset all machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. 1. Press (STOP) and MONO COPY simultaneously.

  • Page 195: Routine Maintenance

    Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Check the Print Alignment from Your Brother Machine • Check the Print Alignment Using Web Based Management • Change the Print Options to Improve Your Print Results •...

  • Page 196: Replace The Ink Cartridges

    Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the LEDs will light up or blink.
  • Page 197 3. Open the new ink cartridge bag, and take out the ink cartridge. IMPORTANT • DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge. 4. Insert the ink cartridge in the direction of the arrow on the label. Each color has its own correct position.
  • Page 198 Related Information • Routine Maintenance Related Topics: • Error and Maintenance LED Indications • Paper Handling and Printing Problems...

  • Page 199: Clean Your Brother Machine

    > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...

  • Page 200: Clean The Scanner

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.

  • Page 201: Clean The Print Head From Your Brother Machine

    Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Brother Machine Clean the Print Head from Your Brother Machine To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.

  • Page 202: Clean The Print Head Using Web Based Management

    To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen.

  • Page 203: Clean The Print Head From Your Computer (Windows)

    Click (Start) > Control Panel > Hardware and Sound > Printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printing preferences. If printer driver options appear, select your printer driver.
  • Page 204 • Clean the Print Head Using Web Based Management...

  • Page 205: Clean The Outside Of The Machine

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.

  • Page 206: Clean The Machine's Printer Platen

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.

  • Page 207: Clean The Paper Feed Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.

  • Page 208: Clean The Base Pad

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.

  • Page 209: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet.

  • Page 210: Check Your Brother Machine

    Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac)

  • Page 211: Check The Print Quality

    When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the horizontal lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...

  • Page 212: Monitor Machine Status From Your Computer (Windows)

    Double-click the icon in the task tray. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
  • Page 213 Related Information • Check Your Brother Machine • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) Related Topics: • Cancel a Print Job (Windows)
  • Page 214 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
  • Page 215 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
  • Page 216 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)

  • Page 217: Monitor Machine Status Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
  • Page 218 The actual screen may differ depending on the version of the application. • The remaining ink amount is approximate and may differ from the actual amount of remaining ink. Related Information • Check Your Brother Machine Related Topics: • Brother iPrint&Scan Overview for Windows and Mac...

  • Page 219: Check The Print Alignment From Your Brother Machine

    Home > Routine Maintenance > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine After transporting the machine, adjust the print alignment if the text is blurred or images become faded, and adjust the paper feed to reduce dark lines.

  • Page 220: Check The Print Alignment Using Web Based Management

    After transporting the machine, adjust the print alignment if the text is blurred or images become faded, and adjust the paper feed to reduce dark lines. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen.

  • Page 221: Change The Print Options To Improve Your Print Results

    Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings.

  • Page 222: Pack And Ship Your Machine

    Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • Page 223 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine. 9. Close the carton and tape it shut. Related Information •...

  • Page 224: Machine Settings

    Home > Machine Settings Machine Settings Customize settings and features to make your machine a more efficient work tool. • Change Machine Settings Using Web Based Management • In the Event of Power Failure (Memory Storage)

  • Page 225: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...

  • Page 226: What Is Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).

  • Page 227: Access Web Based Management

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
  • Page 228 You can now change the machine settings. Start from Brother Utilities (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click Tools in the left navigation bar, and then click Machine Settings.

  • Page 229: Set Or Change A Login Password For Web Based Management

    "Pwd". We recommend immediately changing the default password to protect your machine from unauthorized access. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen. 3. Tap All Machine Settings.

  • Page 230: General Settings

    Home > Machine Settings > Change Machine Settings Using Web Based Management > General Settings General Settings • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date and Time • Reduce Printing Noise •...
  • Page 231 The timer will restart if any operation is carried out on the machine, such as receiving a print job. • The factory setting is five minutes. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen. 3. Tap All Machine Settings.
  • Page 232 The machine is connected to a wireless network. • Wi-Fi is set to On. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen. 3. Tap All Machine Settings. Web Based Management appears.
  • Page 233 Make sure the date and time setting is set correctly using Web Based Management, so the machine's time matches the time being used by the server providing authentication. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen.
  • Page 234 The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is Off. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen. 3. Tap All Machine Settings.
  • Page 235 Change the language printed in the reports and sheets if needed. This feature is not available for some countries. 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen. 3. Tap All Machine Settings.

  • Page 236: In The Event Of Power Failure (Memory Storage)

    Home > Machine Settings > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. • Temporary settings are lost. • The date and time must be re-entered. Related Information •...

  • Page 237: Appendix

    Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support...

  • Page 238: Specifications

    18.8 in. (477 mm) Weights • MFC-J1205W/MFC-J1215W 14.3 lb (6.5 kg) • MFC-J1205W XL/MFC-J1215W XL 14.6 lb (6.6 kg) Noise Level Sound Pressure Printing 56 dB (A) (Approx.) Temperature Operating 50 to 95 °F (10 to 35°C) Best Print Quality 68 to 91.4 °F (20 to 33°C)
  • Page 239 Multiple Copies Up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 × 1800 dpi When copying on Letter size paper. When copying using Brother iPrint&Scan Desktop and Brother Mobile Connect. Scanner Specifications Color/Black Yes/Yes TWAIN Compliant (Windows 7 SP1 / Windows 8.1 / Windows 10)
  • Page 240 Letter, A4, A6, Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Print Speed See your model's page on your local Brother website. When printing on Letter size paper. When the Borderless feature is set to On.
  • Page 241 Scanning System macOS v11 Third party USB ports are not supported. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ Nuance PaperPort 14SE supports Windows 7 SP1, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
  • Page 242 Home > Appendix > Supply Specifications Supply Specifications >> MFC-J1205W/MFC-J1215W >> MFC-J1205W XL/MFC-J1215W XL MFC-J1205W/MFC-J1215W The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink The first time you install the ink cartridges, the machine will use extra ink to fill the ink delivery Cartridge tubes.
  • Page 243 For the location of a Brother authorized service center, visit www.brother.ca/support. Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother.
  • Page 244 Related Information • Appendix...
  • Page 245 Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 USA/CAN Version B...

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