Aastra OpenCom 510 User Manual page 209

Frequently Asked Questions
It is not possible to access the Internet with the OpenPhone 27.
The requirement for this is that the set should be configured as Handset+data
(only with RFP 21/23). The telephone number used by the OpenPhone 27 to
establish an Internet connection must also be specified in the respective user
profile (Configurator, User Manager: User menu).
With the OpenPhone 27, the Internet can be accessed either directly via the
remote data transfer network or indirectly via RAS access on the OpenCom 510.
For direct access you can directly dial any provider. Indirect access uses the routing
function of the OpenCom 510, accompanied by the configured security features,
for example.
Directly via remote data transfer network
If the Internet is accessed directly via the remote data transfer network, make sure
that
■
the remote data transfer network is properly installed on your PC and that the
correct ISP access data is configured,
■
the internal number used by the OpenPhone 27 to establish the data con-
nection is configured for outgoing call distribution (Configurator, PBX Con-
figuration: Call Distribution: Outgoing menu).
Indirectly via RAS access
If the Internet is accessed indirectly via RAS, the system administrator should make
sure that:
■
permission has been given for Internet access via RAS (Configurator, Net Con-
figuration: Firewall menu),
■
an internal number is configured for RAS access (Configurator, Net Configu-
ration: Connections: RAS menu),
■
your user group has been granted RAS access rights (Configurator, User
Manager: User Groups menu).
For information on the installation of software and on configuring Internet access,
refer to the "OpenPhone 26/27" user guide.
A SIP connection only passes unidirectional voice. What is the reason?
You did not use the OpenCom 510 as internet router or the STUN server of the SIP
provider is unavailable. You need to activate the SIP support at your internet
Internet
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