Aastra VENTURE User Manual
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Aastra VENTURE User Manual

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Summary of Contents for Aastra VENTURE

  • Page 1 All manuals and user guides at all-guides.com Telephone System USER GUIDE...

  • Page 2: Table Of Contents

    All manuals and user guides at all-guides.com Table of Contents Introduction ........1 Making and Receiving Calls..18 About this Guide ......1 Handsfree Calling..... 18 Requirements......1 Make Calls Using a Stored Phone Parts ........1 Number List......18 Redialing a Recently Called Installation ........2 Number .........18 Overview ........2...
  • Page 3 All manuals and user guides at all-guides.com Table of Contents Using Directories ...... 30 About Directory Lists ....30 Access and View a Directory List ......30 Accessing a Directory List and Viewing the Entries .......30 Change Directory Displays ..30 Add, Delete, and Edit Entries ...31 Adding an Entry From the Caller List or a Voicemail Message..

  • Page 4: Introduction

    All manuals and user guides at all-guides.com Introduction About this Guide This user guide provides basic installation instructions and describes all user-enabled features for the VentureIP 480i telephone. The VentureIP 480i System Guide offers more detailed technical instructions regarding network installation, configuration, downloads and set management.

  • Page 5: Installation

    All manuals and user guides at all-guides.com Optional Accessories (Not Included) Additional Ethernet PoE (Power over Cable (category 5/5e Ethernet) Inline straight through cable) Power Supply A PoE (Power over Ethernet) inline power adapter supplies 48v power to the 480i through the Ethernet Cable on pins 1 & 2 and 3 & 6. Do not use this power supply to power other devices.

  • Page 6: Direct Network Connection

    All manuals and user guides at all-guides.com Direct Network Connection Located at the back of the phone are two fully switched 10/100 Mbps Ethernet cable ports. Use the port marked with l to connect the phone to the network, and to provide power to your phone. See “Connect to the Network and to a Power Source”...

  • Page 7: Connecting When Inline Power Is Not Provided

    All manuals and user guides at all-guides.com Connecting When Inline Power is Not Provided 1. On the back of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with l. 2. On the PoE power supply, plug the other end of the Ethernet cable into the network jack marked as shown in the following diagram.

  • Page 8: Shared Network Connection

    All manuals and user guides at all-guides.com Shared Network Connection To connect a network device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the back of the phone marked with `. Plug the other end of the Ethernet Cable into the network jack on the network device that you are sharing the network connection with.

  • Page 9: Inserting The Number Card

    All manuals and user guides at all-guides.com Inserting the Number Card 1. Write your phone number on the number card, and place it into the card slot on the phone, located under the mouthpiece in the handset cradle. 2. Gently bend the clear plastic lens into the slot, over the number card. Model VentureIP 480i User Guide 6...

  • Page 10: Getting To Know Your Ventureip 480I Telephone

    All manuals and user guides at all-guides.com Getting to Know Your VentureIP 480i Telephone Key Description Large Backlit Display Navigational Keys Status Light Line or Call Appearance Buttons and Lights Handset Speaker Status Light Headset/Handsfree Button Mute button Volume Bar Dial Pad Softkeys Display Screen...

  • Page 11: Key Description

    All manuals and user guides at all-guides.com Key Description Keys Key Description Places an active call on hold. For more information, see “Hold”. Redials previously dialed numbers. For more information, see “Redialing a Recently Called Number”. Ends an active call, or exits an open list (for example, a directory list), without saving changes.

  • Page 12: Set Overview

    All manuals and user guides at all-guides.com Set Overview Display Screen The display screen provides an interactive interface that shows information about calls and features. The upper portion of the screen displays information, and the lower portion displays options that correspond to six “softkeys” on either side of the screen. The contents of the display screen change, depending on the status of the phone (such as any active calls in progress, or any features in use).

  • Page 13: Editing Text

    All manuals and user guides at all-guides.com Editing text When you need to edit onscreen display text, (for example, to enter a directory list name), use the following guidelines: Do this enter text at the current Press the dialpad key with the corresponding cursor position.

  • Page 14: Display Icons

    All manuals and user guides at all-guides.com Display Icons Icon Description Use the up and down navigation keys to view more information. When shown beside the first or last item in a list, indicates that there are additional list items not shown on the screen.

  • Page 15: Handset, Headset, And Handsfree Operation

    All manuals and user guides at all-guides.com Handset, Headset, and Handsfree Operation You can use your phone in handset, headset, or handsfree operation. Handset is the default operation. To switch to headset operation, plug in the headset. To switch to handsfree operation, use the key.

  • Page 16: Services

    All manuals and user guides at all-guides.com Services Menu Speed Dial Redial List Call List Corp. Directory My Directory Voicemail Paging Zones Services Menu Services Menu 1. Call List 2. Corp. DirŁ 3. My Dir — Shortcut 4. Voicemail Select — —...

  • Page 17: Administrating Services

    All manuals and user guides at all-guides.com Services The 9 key provides access to all available services. Use the display screen to view and access available services. Administering Services Most services have customizable options to allow you to personalize your phone to best meet your needs. The key provides access to all customizable options.

  • Page 18: Changing Your Personal Information

    All manuals and user guides at all-guides.com Changing Your Personal Information Last Name You can set the name that is associated with your telephone. Your name is automatically entered in the Corporate Directory. Your name is also used by the Auto Attendant’s dial-by-name feature when callers enter your last name to reach you.

  • Page 19: Customizing Your Phone

    All manuals and user guides at all-guides.com Customizing Your Phone Language Selection You can use the Language selection feature to set you preferred language on the display screen. Currently English and French languages are provided. 1. Press the key. 2. If your user options password is enabled, enter your password and press Done.

  • Page 20: Self Test And Diagnostics

    All manuals and user guides at all-guides.com Self Test and Diagnostics You can perform various hardware and software tests on the telephone set. 1. Press the key. 2. If your user options password is enabled, enter your password and press Done. 3.

  • Page 21: Making And Receiving Calls

    All manuals and user guides at all-guides.com Making and Receiving Calls Handsfree Calling The Handsfree feature allows you to speak to someone without using the handset. To dial using Handsfree, press and then enter a number. To answer using Handsfree, press when a call is ringing.

  • Page 22: Making A Call Using An Incoming Call, Directory, Or Speed Dial List

    All manuals and user guides at all-guides.com Making a Call Using an Incoming Call, Directory, or Speed Dial List 1. Press the 9 key. The list of services is shown on the display screen. 2. Using the keys: • View the list of incoming (received) calls, navigate to the Call List item.

  • Page 23: Call Duration

    All manuals and user guides at all-guides.com Call Duration You can view the elapsed time of an active call at any time by viewing the timer on the display screen. End a Call The method for ending a call depends on whether the phone is in handset or handsfree operation.

  • Page 24: Call Handling

    All manuals and user guides at all-guides.com Call Handling Hold You can put a call on hold to receive additional incoming calls, to add callers to a conference call, or to temporarily remove yourself from the call. 1. To put a call on hold: •...

  • Page 25: Putting Conference Callers On Hold And Off Hold

    All manuals and user guides at all-guides.com 3. To add held callers, navigate to the desired caller in the list and press Select. Go to Step 4. • To dial a call to be added directly to the conference call, press Enter#. •...

  • Page 26: Transfer

    All manuals and user guides at all-guides.com Transfer You can transfer an active call to any of the following: • another dialed number • another number contained in a Directory • a Voicemail system If you transfer a call to another number, you can choose to transfer the call directly, or you can consult with the party receiving the call before the transfer takes place.

  • Page 27: Call Forwarding

    All manuals and user guides at all-guides.com Call Forwarding Options for Forwarding Calls You can forward all calls automatically, or you can forward all unanswered calls after a specified number of rings. You can forward calls to: • a Voicemail system •...

  • Page 28: Using Voicemail

    All manuals and user guides at all-guides.com Using Voicemail Menu Zero Redirect Record Name Greeting Language Selection Voicemail Menu Voicemail Options 1. Zero Redirect 2. Record Name 3. GreetingŁ 4. Language Selection Select — — Back About Voicemail Each VentureIP 480i stores up to twenty minutes of Voicemail messages. It is recommended that you delete messages (using the Delete softkey button) regularly to ensure that callers can leave you a message.

  • Page 29: Logging In And Viewing Messages

    All manuals and user guides at all-guides.com Logging In and Viewing Messages 1. Press the 9 key. 2. Navigate to the Voicemail list item, and then press Select. You can also access your Voicemail list by pressing the Voicemail softkey. 3.

  • Page 30: Copying The Caller Information To Your Directory Or Speed Dial List

    All manuals and user guides at all-guides.com Copying the Caller Information to your Directory or Speed Dial List 1. With the desired Voicemail entry shown on the display screen, press Copy. 2. Navigate to the desired copying location and press Select. 3.

  • Page 31: Change Voicemail Options

    All manuals and user guides at all-guides.com Change Voicemail Options You can record and change your name and greeting. Recording Your Name and Greeting 1. Press the key. 2. If your user options password is enabled, enter your password and press Done. 3.

  • Page 32: Callers

    All manuals and user guides at all-guides.com Callers When callers reach a mailbox they can review or delete their message before they commit it to the mailbox. The following keys can be used: break from recording store message review message erase and re-record append more information to message exit without leaving message...

  • Page 33: Using Directories

    All manuals and user guides at all-guides.com Using Directories About Directory Lists Directory lists contain stored contact information. You can quickly dial calls using directory entries. For information about making calls using a directory listing, see “Making a Call Using an Incoming Call, Directory, or Speed Dial List.”...

  • Page 34: Add, Delete, And Edit Entries

    All manuals and user guides at all-guides.com Add, Delete, and Edit Entries You can add, delete, and edit entries in your Personal Directory only. Adding Entries Manually 1. Access your Personal Directory. 2. From the main directory page, press AddNew. 3.

  • Page 35: Using A Call List

    All manuals and user guides at all-guides.com Using a Call List About Call Lists There are two call lists: • Redial Call List — contains a record of dialed numbers. • Incoming Call List — contains a record of received calls, regardless of whether the calls were answered.* The call lists contain temporary entries.

  • Page 36: Add A Call List Entry To A Personal Directory Or Speed Dial List

    All manuals and user guides at all-guides.com Add a Call List Entry to a Personal Directory or Speed Dial List If you want a permanent record of a call list entry, you must copy the entry to either your Personal Directory, or your Speed Dial list. Copying an Entry from a Call List 1.

  • Page 37: Using Speed Dial

    All manuals and user guides at all-guides.com Using Speed Dial About Speed Dial The Speed Dial list allows you to store frequently called numbers for instant dialing. For information about making calls using Speed Dial, see “Making a Call Using a Speed Dial Number or Making a Call Using an Incoming Call, Directory, or Speed Dial List.”...
  • Page 38 All manuals and user guides at all-guides.com Editing Entries 1. Access your Speed Dial list and navigate to the desired entry. 2. Press Edit. 3. If desired, edit the name, and then press Next. 4. If desired, edit the number, and then press Done. 5.

  • Page 39: Special Features

    All manuals and user guides at all-guides.com Special Features Do Not Disturb You can use the Do Not Disturb feature to prevent your phone from ringing for incoming calls, and to prevent your phone from broadcasting pages. Note: Incoming calls will be sent directly to voicemail. Enabling and Disabling the Do Not Disturb Feature 1.
  • Page 40 All manuals and user guides at all-guides.com To use the browser to connect to your phone: 1. Determine the IP address for your telephone: • Press the key. • If your user options password is enabled, enter your password and press Done. •...

  • Page 41: Troubleshooting

    All manuals and user guides at all-guides.com Troubleshooting Why can’t I add, edit or delete directory entries? You cannot edit the Corporate Directory, which is automatically maintained by the 480IP system. If you are attempting to edit your Personal Directory, ensure that the directory is not locked.
  • Page 42 All manuals and user guides at all-guides.com Why are Callers not identified on the display? † Caller ID information usually arrives between the first and second ring. Let the telephone ring at least once before answering. Make sure you subscribe to Caller ID †...

  • Page 43: Limited Warranty

    (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 44 All manuals and user guides at all-guides.com Index Connecting Access and View the Handset 4 a Call List 32 When Inline Power a Directory List 30 is Not Provided 4 the Speed Dial List 34 When Inline Power Accessing a is Provided 3 Call List and Viewing Conf key 8, 21...
  • Page 45 All manuals and user guides at all-guides.com Index Inserting the Number Card 6 Receive Calls 19 Installation 2 Receiving Installing A Call 19 on a Desk 5 Multiple Calls 19 Intercom 36 Recording Your Name and Greeting 28 Redial key 8, 11, 18 Key Description 7, 8 Redialing a Recently Called Number 18...
  • Page 46 All manuals and user guides at all-guides.com Index View, Play, and Monitor Incoming Voicemail Messages 25 Voicemail Menu 25 Monitoring Incoming 26 Retrieving 28 Options 28 Volume 16 Handset 16 Key 8, 16 Zero Redirect 27...
  • Page 47 All manuals and user guides at all-guides.com...
  • Page 48 All manuals and user guides at all-guides.com If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 978-436-4111 for technical assistance. © Aastra Telecom Inc. 2005 41-0095-00 Rev 00...

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