Gc Cannot Communicate With A Configured Ms Or Hs - Agilent Technologies 7890 Series Troubleshooting Manual

6
GC Power On and Communication Symptoms

GC Cannot Communicate with a Configured MS or HS

124
1
First, check that GC to MS (or GC to HS) communications are
enabled.
For an MS (5977A, 7000C, 7010):
Press [MS/Aux Det].
a
Scroll to MS Communication.
b
For an MS (5977B):
Press [Config][MS/Aux Det].
a
Scroll to Lvds communication.
b
For a HS:
Press [Front Injector] or [Back Injector] as appropriate.
a
Scroll to HS Communication.
b
If the MS Communication/HS Communication/Lvds communication
entry reads Off, press [On/Yes].
If the entry reads Connecting but does not connect, continue
troubleshooting.
2
Check that the GC IP address is correctly entered and correct
as needed. Go to Options > Communications.
3
5977A, 7000C, 7010: Check that the MS or HS IP address is
correctly entered into the GC. Under Options >
Communications, scroll to Mass Spec., Fr. Headspace, or Bk.
Headspace to see the current IP address. Compare this entry
with the IP address shown on the MS or HS display.
4
5977B: Check that the MS IP address is correctly entered and
correct as needed. Go to [Config] > [MS/Aux Det].
5
5977A, 7000C, 7010: If using an MS, use the MS keypad to
check the MS and GC IP addresses entered into the MS. They
must exactly match those entered into the GC.
6
If using a HS, use the HS keypad to check the HS and GC IP
addresses entered into the HS. They must exactly match
those entered into the GC.
7
If the addresses are correct in both the GC and the MS or HS,
ping each instrument from a computer on the same local
LAN. (See "PC Cannot Communicate with GC"
information about the PC ping command.)
8
If using an Agilent data system, check the GC, HS, and MS IP
addresses entered into the data system software. Again,
these must exactly match the values entered into each
instrument.
for more
Agilent 7890 Series Troubleshooting