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View SMPTE errors
The SMPTE Errors window displays a numerical representation of the signal integrity of the HD-SDI
signals sent to the projector on the Bayonet Niell-Concelman (BNC) signal cables.
1. Tap Menu > Diagnostics > SMPTE Errors.
Clear SMPTE errors
1. Tap Menu > Diagnostics > SMPTE Errors.
2. Tap Clear Errors.
Retrieve system logs
System logs can help you identify and correct projector issues. To retrieve system logs you need
Operator, Administrator, or Service permissions.
1. Tap Menu > Diagnostics > System Logs.
2. Select a start date for the logs in the From list.
3. Select an end date for the logs in the To list.
4. Select a log type in the Type list.
5. Select the severity type in the Severity list.
6. Tap Retrieve Logs.
7. To download the log files to a USB:
a. Insert a USB flash drive in the USB port on the side of the touch panel controller (TPC).
b. Tap Download to USB.
Run a server test
You can run a server test to search the subtitle and metadata .xml files for errors in content or in
transmission from the server. You cannot use a server test to turn metadata or subtitling off or on.
1. Tap Menu > Diagnostics > Server Test.
2. To search the metafile, type the location of the metafile in the Meta File URI field.
3. To search the subtile file, type the location of the subtitle file in the Subtitling URI field.
Turn the projector off
1. On the Touch Panel Controller (TPC), tap and hold the light bulb
CP42LH User Guide
020-101363-03 Rev. 1 (08-2016)
Operate the Projector and Run Diagnostics
icon to turn the lasers off.
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