Ricoh D124-17 Service Manual page 569

immediately after occurrence to save the debug data. Such problems would include a controller or
panel freeze.
In order to use this feature, the customer engineer must have previously switched on the Save Debug
Feature (SP5857-001) and selected the hard disk as the save destination (SP5857-002).
1. When the error occurs, on the operation panel, press
2. On the control panel, enter "01" then hold down
release. This saves the debug log to the hard disk for later retrieval with an SD card by the service
representatives.
3. Switch the machine off and on to resume operation. The debug information for the error is saved on
the hard disk so the service representatives can retrieve it on their next visit by copying it from the
HDD to an SD card.
New Debug Log Codes
SP5857-015: Copy SD Card-to-SD Card: Any Desired Key
This SP copies the log on an SD card (the file that contains the information written directly from shared
memory) to a log specified by key number.
• The copy operation is executed in the log directory of the SD card inserted in the same slot. (This
function does not copy from one slot to another.)
• Each SD card can hold up to 4 MB of file data. Unique file names are created for the data during
the copy operation to prevent overwriting files of the same name. This means that log data from
more than one machine can be copied onto the same SC card. This command does not execute if
there is no log on the HDD for the name of the specified key.
SP5857-016: Create a File on HDD to Store a Log
This SP creates a 32 MB file to store a log on the HDD. However, this is not a completely empty file.
• The created file will hold the number "2225" as the SCS key number and other non-volatile
information.
• Even if this SP is not executed, a file is created on the HDD when the first log is stored on the HDD,
but this operation takes time. This creates the possibility that the machine may be switched off and
on before the log can be created completely.
• If you execute this SP to create the log file beforehand, this will greatly reduce the amount of time
required to acquire the log information and save onto the HDD.
• With the file already created on the HDD for the log file, the data only needs to be recorded; a
new log file does not require creation.
• To create a new log file, execute SP5857-011 to delete the debug log data from the HDD and
then execute this SP (SP5857-016).
SP5857-017 Create a File on SD Card to Store a Log
System Maintenance Tasks
(Clear Modes).
for at least 3 sec. until the machine beeps then
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