Ricoh D124-17 Service Manual page 620

6. Troubleshooting
SC652 D
SC653 D
SC669
618
An unexpected error occurs when the modem (Cumin-M) tries to call the center
with a dial up connection.
• Caused by a software bug
• No action required
• This SC does not interfere with operation of the machine.
Remote service ID2 mismatching
There was an authentication mismatch between ID2 for @Remote, the controller
board, and NVRAM.
• Used controller board installed
• Used NVRAM installed
• An unexpected error occurs when the modem (Embedded RCG-M) tries to
call the center with a dial up connection.
• Install the correct controller board or anew controller board.
• Install the correct NVRAM or new NVRAM.
Incorrect remote service ID2
ID2 stored in the NVRAM is incorrect.
• Used NVRAM installed
• An unexpected error occured when the modem (Embedded RCG-M) tries to
call the center with a dial up connection
• Clear the ID2 in the NVRAM
• Input the correct ID2.
D EEPROM Communication Error
Five attempts to communicate between the EEPROM and NVRAM failed.
CTL