Ricoh D124-17 Service Manual page 638

6. Troubleshooting
SC860 B
SC861 B
SC862 D
SC863 D
636
HDD startup error at power on
HDD is connected but a driver error is detected. The driver did not respond with
the status of the HDD within 30 sec.
• HDD is not initialized
• Level data is corrupted
• Initialize the HDD with SP5-832-001.
• HDD is defective
HDD Error 2: HDD Startup
The hard disks were detected at power on, but the disks were not detected within
30s after recovery from the energy conservation mode.
• Cable between the hard disks and controller board disconnected or loose
• Hard disk power connector loose
• One of the hard disks is defective
• Controller defective
Bad sector overflow
There more 100 bad sectors in image storage area of the HDD.
• Format HDD with SP4911-2
• HDD defective
HDD data read failure
The data written to the HDD cannot be read normally, due to bad sectors
generated during operation.
• HDD defective
• Controller defective
Note: If the bad sectors are generated at the image partition, the bad sector
information is written to NVRAM, and the next time the HDD is accessed, these
bad sectors will not be accessed for read/write operation.
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