Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems; Printer Is Making Unusual Noises; Paper Tray Does Not Close - Xerox versalink C7020 User Manual

Document Prints From Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Incorrect setting.

Printer is Making Unusual Noises

Probable Causes
There is an obstruction or debris inside the
printer.
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application
from which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note: To have the print driver select the tray, set the tray used a
the paper source to Auto Selection Enabled.
Solutions
Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for
automatic 2-sided printing. For details, see
Sizes and Weights for Automatic 2-Sided Printing
On the print driver Printing Options tab, select 2-sided
Printing.
Solutions
Power off the printer and remove the obstruction or debris. If
you cannot remove it, contact your Xerox representative.
Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer
® ®
Troubleshooting
Supported Paper
on page 161.
225
User Guide