Xerox versalink C7020 User Manual

Xerox versalink C7020 User Manual

Color multifunction printer
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Xerox
VersaLink
C7020/C7025/C7030
®
®
Color Multifunction Printer
User Guide

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Summary of Contents for Xerox versalink C7020

  • Page 1 Xerox VersaLink C7020/C7025/C7030 ® ® Color Multifunction Printer User Guide...
  • Page 2 © 2017 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
  • Page 3: Table Of Contents

    Installing the Wireless Network Adapter ......................34 Internal Parts .................................. 36 Operating System Requirements ..........................37 Powering Off the Printer ............................. 38 Powering On the Printer ............................. 39 Rear View ..................................40 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 4 ® App Gallery ......................... 64 Accessing the Xerox App Gallery ........................65 ® Installing or Updating an App from the Xerox ® App Gallery ............... 67 Logging out of your App Gallery Account ....................68 Device ....................................69 Device Overview ..............................69 About ..................................
  • Page 5 Printing Special Job Types ..........................138 Printing Features ................................. 142 Selecting Paper Options for Printing......................142 Printing on Both Sides of the Paper ......................143 Xerox Black and White ............................143 Print Quality ................................144 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 6 Loading Paper in Trays 3 and 4 of the Tandem Tray Module ............172 Loading Paper in the Bypass Tray ........................ 174 Loading Paper in Tray 6............................ 177 Printing on Special Paper ............................179 Envelopes ................................179 Labels ..................................184 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 7 Condensation has Formed Inside the Printer ................... 226 Paper Jams ..................................227 Locating Paper Jams ............................227 Minimizing Paper Jams ............................. 229 Clearing Paper Jams ............................230 Troubleshooting Paper Jams .......................... 239 Clearing Finisher Jams ............................241 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 8 Electrical Specifications ............................274 Power Supply Voltage and Frequency ......................274 Power Consumption ............................274 ENERGY STAR Qualified Product ........................275 Recycling Supplies ............................... 275 Performance Specifications ............................ 276 Print Speed ................................276 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 9 Fax Regulations ................................287 United States ................................ 287 Canada ..................................289 European Union ..............................290 New Zealand ................................. 291 South Africa ................................292 Safety Certification ..............................293 Material Safety Data Sheets ..........................294 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 10 Domestic/Household Environment ......................298 Professional/Business Environment ......................298 Collection and Disposal of Equipment and Batteries ................299 Battery Symbol Note ............................299 Battery Removal ..............................299 Other Countries................................300 Apps Features Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 11: Safety

    • Environmental, Health, and Safety Contact Information ................20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox...
  • Page 12: Notices And Safety

    These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
  • Page 13: Electrical Safety

    The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Power off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 14: Power Cord

    Emergency Power Off If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: •...
  • Page 15: Operational Safety

    Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
  • Page 16: Printer Supplies

    Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 17: Maintenance Safety

    Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean the device with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox ® supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners.
  • Page 18: Printer Symbols

    Do not touch the part or area of the printer. Do not expose the drum cartridges to direct sunlight. Do not burn the toner cartridges. Do not burn the waste cartridge. Do not burn the drum cartridges. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 19 Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 20: Environmental, Health, And Safety Contact Information

    Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.
  • Page 21: Getting Started

    Removing the Wireless Network Adapter ....................... 41 • Introduction to Apps............................... 43 • Information Pages ................................44 • Configuration Report ..............................45 • Installation and Setup ..............................47 • More Information ................................62 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 22: Parts Of The Printer

    2. Duplex Automatic Document Feeder Input Tray 6. Bypass Tray 3. Paper Output, shown with and without the optional Center Top Tray 7. USB Port 4. Front Door 8. Control Panel Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 23: Duplex Automatic Document Feeder

    Paper with paper clips or staples attached • Paper with wrinkles, curls, folds, tears, or notches • Coated or carbonless paper or items other than paper, such as cloth or metal • Envelopes • Books Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 24: Control Panel

    Touch Screen Display The screen displays information and provides access to printer functions. Home Button This button provides access to the Home menu for access to printer features, such as copy, scan, and fax. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 25 When a job is being scanned or processed, a Pause icon appears in the notification banner area. To pause the current job, touch the Pause icon. The job pauses with the option to resume or delete the job. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 26: Internal Parts

    7. Drum Cartridges 4. Toner Cartridges Rear View 1. Power Connection 4. Wi-Fi Connectivity Port 2. USB Host Port 5. Ethernet Port 3. USB Device Port 6. Foreign Device Interface Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 27: Configurations

    1. Base Model; second tray without stand, optionally 3. Printer, Additional Trays, and Office Finisher available 4. Printer, Additional Trays, High-Capacity, Feeder, and Office Finisher with Booklet Maker 2. Printer, Additional Trays, and Integrated Office Finisher Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 28: Power Options

    Open the front door, then press the power switch to the On position. At the printer control panel, press the Power/Wake button. CAUTION: Do not unplug the power cord while the printer powers up. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 29: Powering Off The Printer

    The touch screen appears blank and unresponsive. • The printer exits Low-Power mode or Sleep mode automatically when it receives data from a connected device. To wake the printer manually, press the Power/Wake button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 30: Power Saver

    Low-Power Timeout: The printer shifts from Ready mode to Low-Power mode to reduce standby power consumption. Sleep Timeout: The printer shifts from Low-Power mode to Sleep mode for a greater reduction in • power consumption. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 31: Accessing The Printer

    When Convenience Authorization is enabled, users swipe a pre-programmed identification card through a Proximity Card Reader at the control panel. To use this method, purchase and install a USB card reader and an authentication server that supports the Xerox Convenience Authentication API.
  • Page 32: Duplex Automatic Document Feeder

    Getting Started Duplex Automatic Document Feeder 1. Document Feeder Cover 3. Duplex Automatic Document Feeder Input Tray 2. Paper Guides 4. Document Output Tray Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 33: Front View

    2. Duplex Automatic Document Feeder Input Tray 6. Bypass Tray 3. Paper Output, shown with and without the 7. USB Port optional Center Top Tray 8. Control Panel 4. Front Door Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 34: Installing The Wireless Network Adapter

    At the control panel, press the Power/Wake button, then touch Power Off. Open the front door, then press the power switch off. CAUTION: Do not unplug the power cord while the printer powers down. Remove the packaging from the Wireless Network Adapter. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 35 Wireless Network Adapter removal instructions. For details, refer to Removing the Wireless Network Adapter on page 41. Configure the Wi-Fi settings. For details about configuring the Wi-Fi settings, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 36: Internal Parts

    Getting Started Internal Parts 1. Transfer Roller 5. Power Switch 2. Fuser 6. Waste Cartridge 3. IBT Belt Release 7. Drum Cartridges 4. Toner Cartridges Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 37: Operating System Requirements

    Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and Windows Server 2012. • Macintosh OS X version 10.10 and later. • UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 38: Powering Off The Printer

    At the printer control panel, press the Power/Wake button, then touch Power Off. Open the front door, then press the power switch off. CAUTION: Do not unplug the power cord while the printer powers down. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 39: Powering On The Printer

    Open the front door, then press the power switch to the On position. At the printer control panel, press the Power/Wake button. CAUTION: Do not unplug the power cord while the printer powers up. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 40: Rear View

    Getting Started Rear View 1. Power Connection 4. Wi-Fi Connectivity Port 2. USB Host Port 5. Ethernet Port 3. USB Device Port 6. Foreign Device Interface Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 41: Removing The Wireless Network Adapter

    To release the Wireless Network Adapter from the connection panel on the side of the printer, gently grasp the adapter and push the release lever to the side. Carefully pull the adapter away from the printer. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 42 If the printer was installed previously in a wireless network environment, it could retain setup and configuration information from that environment. To prevent the printer from attempting to connect to the previous network, reset the wireless settings. For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 43: Introduction To Apps

    Introduction to Apps Xerox Apps are a gateway to the features and functions of your device. There are standard Apps that are already installed on the device and that appear on the Home screen. There are also Apps that are installed as standard but are hidden when your device is used for the first time.
  • Page 44: Information Pages

    At the printer control panel, press the Home button. Touch Device > About > Information Pages. To print an information page, touch the desired page. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 45: Configuration Report

    A network-connected computer with a Web browser that supports JavaScript. Accessing the Embedded Web Server At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 46 Touch Device > About > Information Pages. Touch Configuration Report. The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 47: Installation And Setup

    Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and are purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.
  • Page 48: Connecting The Printer

    USB and allows direct access to the settings of the printer using the Embedded Web Server. Telephone: To send and receive faxes, the multifunction printer must be connected to a dedicated • telephone line. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 49: Connecting To A Computer Using Usb

    Attach the power cord, then plug in the printer and turn it on. Set the network IP printer address, or set up the printer for automatic printer IP detection. For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Connecting to a Wireless Network A wireless local area network (WLAN) provides the means to connect two or more devices in a LAN without a physical connection.
  • Page 50 At the control panel, press the Power/Wake button, then touch Power Off. Open the front door, then press the power switch off. CAUTION: Do not unplug the power cord while the printer powers down. Remove the packaging from the Wireless Network Adapter. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 51 Wireless Network Adapter removal instructions. For details, refer to Removing the Wireless Network Adapter on page 41. Configure the Wi-Fi settings. For details about configuring the Wi-Fi settings, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 52 To release the Wireless Network Adapter from the connection panel on the side of the printer, gently grasp the adapter and push the release lever to the side. Carefully pull the adapter away from the printer. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 53 If the printer was installed previously in a wireless network environment, it could retain setup and configuration information from that environment. To prevent the printer from attempting to connect to the previous network, reset the wireless settings. For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 54: Connecting To A Telephone Line

    Date and Time • Measurements • LDAP Settings • Apps Setup • Security Settings For more information on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 55: Configuring Airprint

    To enter a physical location or address for the printer, in the Geo-Location field, enter the geographic latitude and longitude coordinates in decimal form. For example, use coordinates such as 45.325026, -122.766831 for a location. Click OK. To activate your changes, at the prompt, click Restart Now. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 56 After the printer is registered, a confirmation status window appears. 11. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. Note: The default printer name appears in this format: Model name (MAC address). Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 57: Installing The Software

    Finding the IP Address of Your Printer on page 45. If the Software and Documentation disc is not available, download the latest drivers from www.xerox.com/office/VLC70XXdrivers. Operating System Requirements • Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and Windows Server 2012.
  • Page 58: Installing The Print Drivers For A Windows Network Printer

    To install the printer support software, select Software, then click Next. In the Software and Documentation window, clear the check box for any undesired options. Click Next. To complete the installation, click Finish. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 59: Installing The Drivers And Utilities For Macintosh Os X

    The latest print drivers are also available for download from www.xerox.com/office/VLC70XXdrivers. Open Xerox ® Print Drivers 3.xx.x.dmg/.pkg as needed for your printer. To run Xerox ® Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name. When prompted, click Continue. To accept the license agreement, click I Agree.
  • Page 60: Installing The Printer As A Web Service On Devices

    In the list of available devices, select the one you want to use, then click Next. Note: If the printer you want to use does not appear in the list, click the Cancel button. Add the WSD printer manually using the Add Printer Wizard. Click Close. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 61 Select Add a printer using a TCP/IP address or hostname, then click Next. From the Device type field, select Web Services Device. Enter the printer IP address in the Hostname or IP address field, then click Next. Click Close. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 62: More Information

    You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/VLC70XXdocs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer;...
  • Page 63: Xerox Apps

    For details about Customizing the Home screen and the Apps features, refer to Customize and Personalize on page 121. A range of Apps are available for download and installation from the Xerox ® App Gallery. These include Xerox ®...
  • Page 64: Xerox ® App Gallery

    ® User Guide available at www.xerox.com/XeroxAppGallery. Setting up the Xerox App Gallery ® The first time that any App Gallery user logs in to the Xerox ® App Gallery from the control panel, the Xerox App Gallery software updates. ®...
  • Page 65: Accessing The Xerox ® App Gallery

    Enter a valid email address using the touch screen keypad, then touch Enter. A message appears stating that completion instructions have been sent to the email address that you entered. Touch Close. Access the email account for the email address that you provided to the Xerox ® App Gallery.
  • Page 66 Enter a valid email address using the touch screen keypad, then touch Enter. A message appears stating that completion instructions have been sent to the email address that you entered. Touch Close. Access the email account for the email address that you provided to the Xerox ® App Gallery.
  • Page 67: Installing Or Updating An App From The Xerox ® App Gallery

    App Gallery ® Xerox ® Apps add, extend, or customize the functionality of your device. You can use the Xerox ® Gallery to browse and install apps at your device control panel. Installing an App from the App Gallery To install an app from the App Gallery: At the printer control panel, press the Home button.
  • Page 68: Logging Out Of Your App Gallery Account

    Xerox Apps ® Updating an App from the App Gallery To update an app from the Xerox App Gallery: ® At the printer control panel, press the Home button. Touch Xerox App Gallery. The App Gallery opens. ® Note: You can browse the App Gallery and view app descriptions without being logged in.
  • Page 69: Device

    Many Device options can be configured to meet your individual needs. For details about configuring all of the Device settings, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Device Options The following Device options are available:...
  • Page 70: About

    Xerox Apps ® Option Description Use the Paper Trays option to see the paper size, type, and color set for Paper Trays each paper tray and the tray-capacity status. Supplies Use the Supplies section to monitor the status of the components you can replace.
  • Page 71: Supply Status

    To exit the menu, touch OK. To return to the Device screen, touch the back arrow. To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 72: Billing And Usage Counters

    Xerox Apps ® Billing and Usage Counters The Billing/Usage menu displays the total number of impressions that the printer generated or printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of paper.
  • Page 73: Reset To Factory Defaults

    You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly. For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs.
  • Page 74: Address Book

    Xerox Apps ® Address Book This section includes: • Address Book Overview ..............................74 • Editing the Address Book .............................. 74 • Managing Favorites ................................ 78 Address Book Overview Use the Device Address Book to create individual contacts or group contacts for use with the Email, Fax, and Scan To Apps.
  • Page 75 Xerox Apps ® Enter the contact details: To add an email address to the contact, touch Add Email. Enter an email address, then touch − Enter. To add a fax number to the contact, touch Add Fax. Enter a fax number, then touch Enter.
  • Page 76 Xerox Apps ® To edit or delete groups: At the printer control panel, press the Home button. Touch Address Book. From the Address Book, select a group, then touch Edit. To add group members, touch Add Member. To add a contact, from the Favorites or Contacts menu, select a contact.
  • Page 77 Xerox Apps ® To edit or delete contacts: At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. In the Embedded Web Server, click Address Book. From the Address Book, select a contact.
  • Page 78: Managing Favorites

    Xerox Apps ® Advanced Settings The Advanced option provides more settings for importing and exporting contact details and managing contacts. You can use the Advanced option to set up a directory service. For details about the Advanced options, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs.
  • Page 79: Jobs

    Xerox Apps ® Jobs This section includes: • Jobs Overview ..................................79 • Managing Jobs .................................. 79 • Managing Special Job Types ............................80 • Managing Jobs using the Embedded Web Server ....................85 Jobs Overview Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs.
  • Page 80 Xerox Apps ® To view, print, or delete saved and secure jobs: At the printer control panel, press the Home button. To view a list of active and completed jobs, touch Jobs. To view a list of specific job types, touch an option.
  • Page 81: Managing Special Job Types

    − For Macintosh, open the Print dialog, then click Show Details. Click the application menu for your current application, then select Xerox Features. For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
  • Page 82 For Macintosh, open the Print dialog, then click Show Details. Click the application menu for − your current application, then select Xerox Features. For Job Type, select Secure Print. Type the passcode, confirm the passcode, then click OK. Select other required printing options.
  • Page 83 Xerox Apps ® Personal Print Personal Print allows you to store a document in the printer, then print it from the control panel. Note: This feature is only available on a Windows computer printing to a network printer. Personal Print is a type of saved job with these features: •...
  • Page 84 − For Macintosh, open the Print dialog, then click Show Details. Click the application menu for your current application, then select Xerox Features. For Job Type, select Sample Set. Select other required printing options. For Windows, click OK, then click Print.
  • Page 85: Managing Jobs Using The Embedded Web Server

    Xerox Apps ® Managing Jobs using the Embedded Web Server You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web Server. You can use the Embedded Web Server to submit jobs for printing at the device. You can print .pdf, .ps, .pcl, .prn, .xps, .jpg, .tif and .txt files directly from the Embedded Web Server without opening...
  • Page 86: Copy

    Xerox Apps ® Copy This section includes: • Copy Overview ................................... 86 • Making a Copy .................................. 86 • Copy Workflows ................................89 Copy Overview To make a copy, the device scans your original documents and temporarily stores the images. It then prints the images based on the options selected.
  • Page 87: Making A Copy

    Xerox Apps ® Making a Copy To make a copy: At the printer control panel, press the Home button. To clear previous App settings, touch Reset. Load your original documents. − For single pages or paper that cannot be fed using the duplex automatic document feeder, use the document glass.
  • Page 88 Xerox Apps ® Touch Start. If you placed documents in the feeder, scanning continues until the feeder is empty. If you are scanning from the document glass, when prompted, do one of the following: To complete the job and return to the Copy app, touch Done.
  • Page 89: Copy Workflows

    Xerox Apps ® Copy Workflows This section includes: • Changing the Page Layout ............................89 • Adjusting Contrast Settings ............................90 • Adjusting Color Settings ..............................90 • Book Copying ..................................91 • Shifting the Image ................................91 • Creating a Booklet ................................92 •...
  • Page 90 Xerox Apps ® Adjusting Contrast Settings You can adjust the variation between light and dark areas of your copy using the Contrast feature. You can reduce the sensitivity of the printer to variations in light background colors using Auto Background Suppression.
  • Page 91: Book Copying

    Xerox Apps ® Adding Color Effects If you have a color original, you can adjust the color of the copy using preset color effects. For example, you can adjust colors to be brighter or cooler. To add Color Effects: At the printer control panel, press the Home button.
  • Page 92: Shifting The Image

    Xerox Apps ® Shifting the Image You can change the placement of an image on the copy page. This is useful if the image is smaller than the page size. For image shift to work correctly, position original documents as follows: •...
  • Page 93 Xerox Apps ® Creating a Booklet The booklet feature reduces the original page images to fit two images on each side of the printed page. You can print copies in booklet format. Notes: • In Booklet mode, the printer scans all the original documents before it prints the copies.
  • Page 94 Xerox Apps ® Adding a Front Cover You can print the first page of your copy job on different paper, such as colored or heavyweight paper. The printer selects the special paper from a different tray. The cover can be blank or printed.
  • Page 95 Xerox Apps ® To specify the orientation of the original document, touch Original Orientation, then select an option. Touch OK. Printing a Sample Copy Sample Copy allows you to print a test copy of a job to inspect before printing multiple copies.
  • Page 96 Xerox Apps ® To insert a comment: Select the required page location, then touch Comment. Select the required entry, then touch OK. To create a comment, touch the edit icon for Not in Use. Enter the required text, then Note: touch OK.
  • Page 97: Id Card Copy

    Xerox Apps ® ID Card Copy This section includes: • ID Card Copy Overview ..............................97 • Copying an ID Card ................................. 97 ID Card Copy Overview You can use the ID Card Copy App to copy both sides of an ID card or small document onto one side of paper.
  • Page 98: Email

    Xerox Apps ® Email This section includes: • Email Overview .................................. 98 • Sending a Scanned Image in an Email ........................98 Email Overview You can use the Email app to scan images and attach them to emails. You can specify the file name and format of the attachment, and include a subject heading and message for the email.
  • Page 99: Sending A Scanned Image In An Email

    Xerox Apps ® Sending a Scanned Image in an Email To send a scanned image in an email: At the printer control panel, press the Home button. To clear previous App settings, touch Reset. Load your original documents. − For single pages or paper that cannot be fed using the duplex automatic document feeder, use the document glass.
  • Page 100 Xerox Apps ® If scanning from 2-sided original documents, touch 2-Sided Scanning, then select an option. Adjust the email settings as needed: − To save the scanned document with a specific file name, touch the attachment file name, enter a new name using the touch screen keypad, then touch Enter.
  • Page 101: Scan To

    Xerox Apps ® Scan To This section includes: • Scan To Overview ................................101 • Scanning to an Email Address ........................... 101 • Scanning to a User Home Folder ..........................102 • Scan to Desktop ................................103 • Scanning to a Shared Folder on a Network Computer ..................104 •...
  • Page 102: Scanning To An Email Address

    Xerox Apps ® Scanning to an Email Address Before you scan to an email address, ensure that you configure the printer with the email server information. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. To scan an image and send it to an email address: Load the original document on the document glass or into the duplex automatic document feeder.
  • Page 103: Scanning To A User Home Folder

    Xerox Apps ® Scanning to a User Home Folder Scan to Home allows you to scan documents that are saved to a home directory on an external server. The home directory is distinct for each authenticated user. The directory path is established through LDAP.
  • Page 104: Scan To Desktop

    Xerox Apps ® Scan to Desktop Before you begin: • Before you scan, ensure that your computer and the printer are plugged in, powered on, and connected to an active network. • On your computer, ensure that you have the correct print driver software installed. For details, refer Installing the Software on page 57.
  • Page 105 Xerox Apps ® Click Permissions. Select the Everyone group, and verify that all permissions are enabled. Click OK. Note: Remember the Share name for later use. Click OK again. Click Close. Sharing a Folder in Macintosh OS X Version 10.7 and Later From the Apple menu, select System Preferences.
  • Page 106 Xerox Apps ® Document Path: Enter the path of the folder on the SMB server. For example, to save the − scanned files to a folder named colorscans inside the scans folder, type scans/colorscans. Login Name: Enter your computer user name.
  • Page 107: Scanning Images Into An Application On A Connected Computer

    Xerox Apps ® Scanning Images into an Application on a Connected Computer You can import images directly from the scanner into a folder on your computer. With a Macintosh ® computer and some Windows ® applications, you can import the images directly into an application.
  • Page 108: Fax

    Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or print driver type. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. You can adjust settings for individual fax jobs, save settings as Presets for future jobs, and customize fax features.
  • Page 109: Sending A Fax

    Xerox Apps ® Sending a Fax To send a fax: At the printer control panel, press the Home button. To clear previous App settings, touch Reset. Load your original documents. − Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder.
  • Page 110 Xerox Apps ® Enter a recipient fax number using the touch screen keypad, then touch Enter. To add a number from the fax address book, touch the Address Book icon. To insert a pause, as needed, touch the Special Characters icon, then touch Dial Pause.
  • Page 111: Fax Workflows

    Note: Before you use this feature, ensure that the printer is set to the current time. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. To specify the time to send your fax: At the printer control panel, press the Home button.
  • Page 112 The SMTP server is identified within the Device App software. • The Default from address is identified within the Device App software. • The Fax Forwarding Feature is enabled. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 113: Printing A Secure Fax

    Note: Before you can receive a Secure Fax, ensure that the Secure Fax Receive feature is enabled. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. To print a secure fax: At the printer control panel, press the Home button, then touch Jobs.
  • Page 114: Sending A Fax Manually

    Xerox Apps ® Sending a Fax Manually You can use the Manual Send feature to enable the fax modem speaker temporarily. This feature is helpful to dial international numbers, or to use phone systems that require you to wait for a specific audio tone.
  • Page 115: Sending A Fax From Your Computer

    Xerox Apps ® Sending a Fax From Your Computer This section includes: • Sending a Fax From Windows Applications ......................115 • Sending a Fax From Macintosh Applications ...................... 115 You can send a fax to the printer from an application on your computer.
  • Page 116 File > Print or press CMD+P. Select the required printer. To access the fax driver settings, click Preview, select Xerox Features, then from Job Type list, select Fax. To add a recipient, in the Fax window, click the Recipients tab, then click the Add Recipient icon.
  • Page 117: Usb

    Xerox Apps ® This section includes: • USB Overview .................................. 117 • Scanning to a USB Flash Drive ..........................117 • Printing From a USB Flash Drive ..........................118 USB Overview Use the USB feature to save jobs to a USB Flash drive, or to print jobs already stored on a USB Flash drive.
  • Page 118: Scanning To A Usb Flash Drive

    Xerox Apps ® Scanning to a USB Flash Drive You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function produces scans in .jpg, .pdf, .pdf (a), .xps, and .tif file formats.
  • Page 119: Printing From A Usb Flash Drive

    Note: If this feature does not appear, enable the feature or contact the system administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Add files to the Document Source Table. To print a group of print-ready files from the USB drive or folder, touch Select All. Verify that −...
  • Page 120 Note: If this feature does not appear, enable the feature or contact the system administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Add files to the Document Source Table. To print a group of print-ready files, for the USB drive or folder, touch the Select All icon. Verify −...
  • Page 121: Customize And Personalize

    Customize and Personalize This chapter includes: • Customize and Personalize Overview ........................122 • Customizing or Personalizing the Home Screen ....................123 • Customizing or Personalizing the Apps ........................124 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 122: Customize And Personalize Overview

    Default settings for each app can be specified, and settings for regular jobs can be saved for your use. Personalization options ensure that the features and functions displayed meet individual user needs, improving efficiency. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 123: Customizing Or Personalizing The Home Screen

    Touch and hold the required app. Drag the app to the new location. Release the app. Touch Done. Verify that the apps appear in the correct location on the Home screen. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 124: Customizing Or Personalizing The Apps

    Touch the needed options. Note: For logged-in administrators, a window appears that prompts you to confirm if the changes are for a Guest or for you. To save the current configuration, touch Done. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 125: Saving Presets

    Touch Remove App Customization. At the prompt, touch OK. Note: For logged-in administrators, a window appears that prompts you to confirm if the changes are for a Guest or for you. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 126: Customizing App Default Settings

    At the control panel, press the Home button. Touch the App required. Configure the required default settings. Touch Save. Touch Save Defaults. The new settings override the previous default settings. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 127: Printing

    This chapter includes: • Printing Overview ................................128 • Selecting Printing Options ............................129 • Print Jobs ................................... 137 • Printing Features ................................142 • Using Custom Paper Sizes............................152 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 128: Printing Overview

    Installing the Software on page 57. This printer has PCL enabled by default. To use PostScript, purchase and install the feature. For details, contact your local Xerox representative. Notes: • Not all options described are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, print driver type.
  • Page 129: Selecting Printing Options

    • Mobile Printing Options ............................... 135 Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox ® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing Preferences become the default setting.
  • Page 130: Windows Printing Options

    Options, or Preferences button. The title of the button can vary, depending on your application. Click a tab in the Printing Preferences window, then make selections. To save your selections and close the Printing Preferences window, click OK. To send the job to the printer, click Print. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 131: Selecting Finishing Options For Windows

    In the printer Properties dialog box, click the Advanced tab. On the Advanced tab, click Printing Defaults. Make your selections on the print driver tabs as needed, then click Apply. To save the settings, click OK. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 132: Macintosh Printing Options

    Select any other required printing options from the lists. Click Print to send the job to the printer. Selecting Finishing Options for Macintosh If your printer has a finisher installed, select finishing options in the Xerox ® Features of the print driver.
  • Page 133: Unix And Linux Printing

    Type a name for the printing options. To save the set of options in the Presets list, click OK. To print using these options, select the name from the Presets list. UNIX and Linux Printing The Xerox Print Driver package provides tools for you to manage printers connected in UNIX and Linux ®...
  • Page 134 For UNIX, log in as root. From a terminal window, type xosdprtmgr, then press Enter or Return. • • For Linux, type sudo xeroxprtmgr, then press Enter or Return. Printing with xeroxprint Xerox has its own print command. You can use the following command: xeroxprint -d<Some_Queue> -o[Options] <Somefile> Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 135: Mobile Printing Options

    PPD for CUPS from the Drivers and Downloads page on the Xerox Support website. Copy the PPD into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files.
  • Page 136: Printing With Airprint

    Wireless devices must join the same wireless network as the printer. • The name and location of your printer appears in a list of Mopria-enabled printers on connected devices. To print using Mopria, follow the directions provided with your mobile device. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 137: Print Jobs

    For Secure Jobs, touch Personal & Secure Jobs. Touch the folder, enter the passcode number, − then touch OK. To print a Secure Job, touch the job. To print or delete all the jobs in the folder, touch Print All, or Delete All. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 138: Printing Special Job Types

    For Macintosh, open the Print dialog, then click Show Details. Click the application menu for − your current application, then select Xerox Features. For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
  • Page 139 For Macintosh, open the Print dialog, then click Show Details. Click the application menu for − your current application, then select Xerox Features. For Job Type, select Secure Print. Type the passcode, confirm the passcode, then click OK. Select other required printing options.
  • Page 140 To print all the jobs in the folder, touch Print All. To delete all the jobs in the folder, touch Delete All. − To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 141 For Windows, click Printer Properties. Depending on your application, the title of the button varies. − For Macintosh, open the Print dialog box, then click Show Details. Click the application menu for your current application, then select Xerox Features. For Job Type, select Sample Set. Select any other required printing options. −...
  • Page 142: Printing Features

    This section includes: • Selecting Paper Options for Printing ........................142 • Printing on Both Sides of the Paper ........................143 • Xerox Black and White ..............................143 • Print Quality ..................................143 • Image Options ................................144 • Printing Multiple Pages to a Single Sheet ......................146 •...
  • Page 143: Printing On Both Sides Of The Paper

    To change your default print driver settings, refer to Setting Default Printing Options for Windows page 130. Xerox Black and White You can select printing in color or black and white. Off (use Document Color): Use this option to print in color.
  • Page 144: Print Quality

    Color Correction matches printer colors on PostScript jobs to colors on other devices, such as your computer monitor screen or a printing press. Color Correction options: Xerox Black and White: This option converts all color in the document to black and white, or shades • of gray.
  • Page 145: Color Adjustments

    For example, when you increase the magenta levels, the green levels decrease. • The Yellow to Blue option allows you to adjust the color balance between yellow and blue. For example, when you increase the yellow levels, the blue levels decrease. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 146: Printing Multiple Pages To A Single Sheet

    You can select a value from zero to 1 point. Gutter Creep Note: To print a border around each page, select Page Borders. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 147: Using Special Pages

    1, 6, 9, 10, and 11, type 1,6,9-11. • Paper: Displays the default size, color, and type of paper selected in Use Job Settings. • Job Setting: Displays the attributes of the paper for the remainder of the job. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 148: Printing Watermarks For Windows

    • Job Setting: Displays the attributes of the paper for the remainder of the job. Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 149: Printing Watermarks For Windows

    Print on Page 1 Only prints the watermark only on the first page of the document. If you select a picture as a watermark, specify the lightness settings for the image. Click OK. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 150: Orientation

    • the document in the top-left margin. • Print ID in Margins - All Pages: This option prints the job identification in the top-left margin on every page of the document. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 151: Printing Mirror Images

    To select job completion notification from the Advanced tab: Click Notifications. Click Notify for Completed Jobs, then select an option. Enabled: This option turns on notifications. − − Disabled: This option turns off the Notification feature. Click OK. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 152: Using Custom Paper Sizes

    Click the arrow for the Non-Printable Area field, then select the printer from the list. Or, for User Defined margins, set the top, bottom, right, and left margins. To save the settings, click OK. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 153 At the Tray Settings screen, touch the current size setting, then from the list, touch Custom. In the Custom Paper Size screen, enter the height and width of the new size, then touch OK. To save the setting, touch OK. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 154: Printing On Custom Paper Sizes

    Printing on Custom Paper Size from Macintosh Load the custom-size paper in the tray. In the application, click File > Print. From the Paper Size list, select the custom paper size. Click Print. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 155: Paper And Media

    • Paper and Media Overview ............................156 • Supported Paper ................................157 • Paper Tray Settings ............................... 163 • Loading Paper ................................. 168 • Printing on Special Paper ............................179 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 156: Paper And Media Overview

    Ensure that you use the correct media for the tray that you are loading. Labels are affixed inside each tray to show the correct orientation for loading certain types of media. The MAX label shows the maximum fill line for the tray. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 157: Supported Paper

    Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/VLC70XXsupplies.
  • Page 158: Paper That Can Damage Your Printer

    CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
  • Page 159: Supported Paper Types And Weights

    Recycled Custom Lightweight Cardstock 106–169 g/m² Lightweight Cardstock Reloaded Lightweight Glossy Cardstock Lightweight Glossy Cardstock Reloaded Cardstock 170–216 g/m² Cardstock Reloaded Glossy Cardstock Glossy Cardstock Reloaded Labels Heavyweight Labels Envelopes Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 160: Supported Standard Paper Sizes

    B5 (176 x 250 mm, 6.9 x 9.8 in.) Legal (216 x 356 mm, 8.5 x 14 in.) Tabloid (279 x 432 mm, 11 x 17 in.) B4 (250 x 353 mm, 9.8 x 13.9 in.) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 161: Supported Standard Paper Sizes For Automatic 2-Sided Printing

    Supported Paper Types and Weights for Automatic 2-Sided Printing Trays Paper Types Weights Trays 1–4 of all configurations, Bond 60–105 g/m² Bypass Tray, Tray 6 Hole-Punched Letterhead Plain Pre-Printed Recycled Custom Lightweight Cardstock 106–169 g/m² Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 162: Supported Custom Paper Sizes

    Minimum: 148 x 98 mm (5.8 x 3.9 in.) Maximum: 241 x 162 mm (9.5 x 6.4 in.) Note: Trays 3 and 4 in the Tandem Tray Module and Tray 6 do not support custom paper sizes. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 163: Paper Tray Settings

    Note: To configure tray settings, log in as the system administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. To configure the tray settings: At the printer control panel, touch Device. Touch Paper Trays, then select the required tray.
  • Page 164: Configuring Trays 3 And 4 Of The Tandem Tray Module

    Pinch the guide lock on the front paper guide, then slide the paper guide to the required paper size. To lock the paper guides into place, release the guide lock. Note: The paper guides lock into place only at the designated standard paper sizes. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 165: Configuring Tray 6

    To remove the spacer plate, grasp the spacer plate and lift upward. Place the tabs at the bottom of the spacer plate into the slots in the bottom of Tray 6 that correspond with the paper size. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 166 Slide the top of the spacer plate down to engage the peg on the back of the tray into the matching hole in the plate. Install the screw to secure the spacer plate. Repeat these steps for the spacer plate at the front of Tray 6. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 167 On the top of the side gate, locate the pin. Lift the pin, then guide it to the desired paper size in the slot. Release the pin to lock the side gate into place. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 168: Loading Paper

    Configuring Tray Settings on page 163. When the paper in the tray is in short supply, or when a tray is empty, a warning message appears on the control panel. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 169 This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 170 Insert letterhead and pre-printed paper face up with the top edge to the left. • Load hole punched paper with the holes toward the front of the printer. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause paper jams. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 171 To confirm the settings, touch OK. Note: To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings on page 163. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 172: Loading Paper In Trays 3 And 4 Of The Tandem Tray Module

    Insert letterhead and pre-printed paper face up with the top edge toward the back. − Load hole-punched paper with the holes to the left. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause paper jams. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 173 To confirm the settings, touch OK. Note: To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings on page 163. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 174: Loading Paper In The Bypass Tray

    Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Pull out the extension tray for larger sizes. Move the width guides to the edges of the tray. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 175 Load hole-punched paper with the holes to the right. • For 2-sided printing, load letterhead or pre-printed paper face up with the top edge toward the back. Load hole-punched paper with the holes to the left. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 176 Adjust the width guides until they touch the edges of the paper. To change the settings to match the loaded paper, at the control panel, select the correct options for paper size, type, and color. To confirm the settings, touch OK. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 177: Loading Paper In Tray 6

    − Place letterhead or pre-printed paper face up with the top edge toward the back of the tray. − Place hole-punched paper with the holes toward the left side of the tray. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 178 Paper and Media Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams. Close the side gate. Close Tray 6. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 179: Printing On Special Paper

    Printing on Special Paper This section includes: • Envelopes ..................................179 • Labels ....................................183 To order paper or other media, contact your local reseller or visit www.xerox.com/office/VLC70XXsupplies. For reference: www.xerox.com/rmlna Recommended Media List (United States) www.xerox.com/rmleu Recommended Media List (Europe) Envelopes You can print envelopes from the Bypass Tray.
  • Page 180 Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. To avoid jams, flatten the envelopes. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 181 To select an envelope color, touch the current paper color, then select an envelope color. Note: When you select an envelope size, the paper type defaults to Envelope. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 182: Loading The Envelope Tray

    Adjust the paper guides so that they rest lightly against the edges of the envelopes. Ensure that the maximum fill line is visible or that there are no more than 50 envelopes loaded in the tray. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 183 To select a new envelope size, touch Size. − − To select a new paper color, touch Color. Note: When you select an envelope size, the paper type defaults to Envelope. To confirm the settings, touch Confirm. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 184: Labels

    Pull out the tray until it stops. Ensure that the paper guides are set in the correct position for the size labels you are loading. Remove any paper that is a different size or type. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 185 − For short-edge feed, insert labels face up with the top edge to the left. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause paper jams. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 186 To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings on page 163. To confirm the settings, touch OK. 10. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 187 To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings on page 163. To confirm the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 188 Move the width guides to the edges of the tray. Load labels in the tray. − For long-edge feed, load labels face down with the top edge toward the back of the printer. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 189 To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings on page 163. To confirm the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 190 To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings on page 163. To confirm the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 191: Maintenance

    General Precautions ..............................192 • Cleaning the Printer ..............................193 • Supplies ....................................200 • Adjustments and Maintenance Procedures ......................213 • Managing the Printer ..............................218 • Moving the Printer ................................. 220 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 192: General Precautions

    Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 193: Cleaning The Printer

    Remove any paper or other media from the output tray. Open the document cover. Wipe the surfaces of the document glass and CVT glass until they are clean and dry. Note: For best results, to remove marks and streaks, use Xerox ® Glass Cleaner. Xerox...
  • Page 194 Lift the lever, then open the top cover of the document feeder. With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean. Close the document feeder top cover. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 195: Cleaning The Interior

    Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the paper jam after the printer has cooled. If the error persists, contact your Xerox representative.
  • Page 196: Cleaning The Printhead Lenses

    Open the front door of the printer. Remove the waste cartridge: To unlock the waste cartridge, rotate the waste cartridge lock lever 90 degrees counterclockwise. To release the waste cartridge, press the orange tabs as shown. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 197 Place the removed waste cartridge on a level surface, with the openings facing up. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side. Remove the printhead LED lens-cleaning rod from inside the front door. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 198 Maintenance Slowly push the cleaning rod into the printer until it stops, then pull it out. Repeat this action two more times. Return the cleaning rod to its original location. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 199 Position the waste cartridge as shown. Press the waste cartridge toward the printer, until it clicks into place. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. Close the printer front door. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 200: Supplies

    Use of toner other than genuine Xerox ® Toner can affect print quality and printer reliability. Xerox ® Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 201: Routine Maintenance Items

    The drum cartridge is nearing the end of its life. Order a new drum cartridge. Replace Drum Cartridge The drum cartridge has reached the end of its life. Replace the drum cartridge with a new one. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 202: Replacing Staple Cartridges

    To remove the staple cartridge, grasp the orange handle, then pull it firmly toward you. Check inside the finisher for any loose staples and remove them. Pinch both sides of the staple pack and remove the staple pack from the cartridge. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 203 Insert the front side of the new staple pack into the staple cartridge, then push the rear side into the cartridge. Grasp the new staple cartridge by the orange handle, then insert the cartridge into the stapler until it clicks. Close the finisher front door. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 204 To remove the staple cartridge, grasp the orange handle, then pull it firmly toward you. Check inside the finisher for any loose staples and remove them. Pinch both sides of the staple pack and remove the staple pack from the cartridge. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 205 Insert the front side of the new staple pack into the staple cartridge, then push the rear side into the cartridge. Grasp the staple cartridge by the orange handle, then insert it into the stapler assembly. Push the staple cartridge in until it clicks. Close the finisher front door. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 206 If the staple cartridges are not visible, grasp the vertical panels on each side of the opening and slide the staple cartridges to the center. Hold the tabs on both sides of the staple cartridge, then pull the cartridge out of the finisher. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 207 To open the stapler head, rotate the stapler head 180 degrees counterclockwise. Grip the staple cartridge and pull it out of the stapler head. Unpack the new staple cartridge. Remove any partial strips and any staple strips that are not flat. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 208 Maintenance Install the new staple cartridge in the stapler head. The staple cartridge clicks into place. To close the stapler head, rotate the stapler head 180 degrees clockwise. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 209 Do not perform this procedure when the printer is copying or printing. Lift the finisher transport top cover, then open the front transport cover. Pull out the hole-punch waste container. Empty the container. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 210: Ordering Supplies

    Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 211: Supplies Usage Report

    To return to the Device screen, touch the back arrow. To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC70XXdocs. Supplies Usage Report The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
  • Page 212: Toner Cartridges

    Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. WARNING: Never throw a toner cartridge into an open flame.
  • Page 213: Adjustments And Maintenance Procedures

    To perform a color registration adjustment: At the printer control panel, press the Home button. Log in as administrator. For details, refer to the System Administrator Guide, located at www.xerox.com/office/VLC70XXdocs. Touch Device > Support > Color Registration. To begin the color registration adjustment, touch Start.
  • Page 214: Color Calibration

    At the printer control panel, press the Home button. Log in as administrator. For details, refer to the System Administrator Guide, located at www.xerox.com/office/VLC70XXdocs. Touch Device > Support > Color Calibration - Automatic. To begin the color calibration, touch Start.
  • Page 215: Adjusting Paper Registration

    10. For Side 2, measure the distance of the printed image from the top, bottom, left, and right edges. 11. If the image is centered, no adjustment is required. If not centered, adjust the paper registration. For details, refer to Performing a Paper Registration Adjustment on page 216. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 216 As needed, repeat steps 4 through 6 to enter additional values. Print another sample page, then repeat the process until you complete the registration corrections. 10. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 217: Adjusting The Altitude

    At the printer control panel, press the Home button. Log in as administrator. For details, refer to the System Administrator Guide, located at www.xerox.com/office/VLC70XXdocs. Touch Device > Support > Altitude Adjustment. Touch the altitude of the location of the printer, then touch OK.
  • Page 218: Managing The Printer

    If you provide regular billing information for your device, you can use the Remote Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. Refer to the System Administrator Guide for further information.
  • Page 219: Printing The Billing Summary Report

    To print the Billing Summary Report: At the printer control panel, press the Home button. Touch Device > About > Information Pages. Touch Billing Summary Report. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 220: Moving The Printer

    Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting. Do not touch or scratch the surface of the drum. CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox ® Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee do not cover ®...
  • Page 221: Troubleshooting

    General Troubleshooting............................. 222 • Paper Jams ..................................227 • Print-Quality Problems ..............................250 • Copy and Scan Problems ............................. 256 • Fax Problems ..................................257 • Getting Help ..................................259 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 222: General Troubleshooting

    Use a power source with the specifications listed in the voltage or frequency that does not match the Electrical Specifications on page 274. printer specifications. CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 223: Printer Resets Or Powers Off Frequently

    History Report. For details, refer to Printing the Error History Report on page 260. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible Power off the printer, then connect the power cord to a suitable power supply.
  • Page 224: Printing Takes Too Long

    The job is complex. Wait. No action needed. The print-quality mode in the driver is set to Change the print-quality mode in the print driver to Standard. Enhanced. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 225: Document Prints From Wrong Tray

    Printer is Making Unusual Noises Probable Causes Solutions There is an obstruction or debris inside the Power off the printer and remove the obstruction or debris. If printer. you cannot remove it, contact your Xerox representative. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 226: Paper Tray Does Not Close

    Some debris or an object is blocking the tray. Power off the printer, then remove the obstruction or debris. If you cannot remove it, contact your Xerox representative. Condensation has Formed Inside the Printer Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is located in a warm room.
  • Page 227: Paper Jams

    Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.
  • Page 228 Paper Tray Feed Area (Door B) Bypass Tray (Tray 5) Fuser Area (Door A) Paper Output Area (Door C) Duplex Automatic Document Feeder Document Feeder Output Tray Finisher Areas Paper Trays 1–4 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 229: Minimizing Paper Jams

    Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
  • Page 230: Clearing Paper Jams

    If the original document is clear of the automatic document feeder entry, pull it straight out in the direction shown. If the control panel message instructs you to open the inner cover, lift the green-tabbed lever to open the inner cover. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 231 CAUTION: Torn, wrinkled, or folded original documents can cause jams and damage the printer. To copy torn, wrinkled, or folded original documents, use the document glass. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 232 − To select a new paper size, type, or color, touch the current setting, then select a new setting. When finished, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 233 − To select a new paper size, type or color, touch the current setting, then select a new setting. When finished, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 234 WARNING: The area around the Fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer roller. Touching the roller can reduce image quality. Remove the jammed paper. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 235 If paper is jammed in the Fuser, remove the paper from areas A1 and A2 as shown. Note: If the paper is torn, remove all torn pieces from the printer. To close Door A, push the door up firmly until it clicks into place, then close the Bypass Tray. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 236 Note: If the paper is inaccessible, refer to Clearing Jams at Door A on page 234. For paper jammed in the tray feed roller, open the tray, then remove the paper. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 237 The area around the Fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer roller. Touching the roller can reduce image quality. At Door C, lift the release lever, then open Door C. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 238 If the paper is torn, remove all torn pieces from the printer. To close Door C, push the door up firmly until it clicks into place. To close Door A, push the door up firmly until it clicks into place, then close the Bypass Tray. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 239: Troubleshooting Paper Jams

    Remove the paper from the tray, and replace it with new dry paper. Too much static electricity is present. Try a new ream of paper. Using unsupported paper. Use only Xerox -approved paper. For details, refer to Supported ® Paper on page 157.
  • Page 240 Troubleshooting Probable Causes Solutions Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, refer to Supported type. Paper on page 157. The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean.
  • Page 241: Clearing Finisher Jams

    To remove the jammed paper, pull it in the direction shown. Note: If the paper is torn, remove all torn pieces from the printer. Close the top cover of the Integrated Office Finisher. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 242 Pinch both sides of the staple pack and remove the staple pack from the cartridge. Remove any loose staple sheets. Insert the front side of the new staple pack into the staple cartridge, then push the rear side into the cartridge. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 243 Troubleshooting Grasp the staple cartridge by the orange handle. then insert the cartridge into the stapler until it clicks. Close the finisher front door. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 244 To open the top cover, rotate it to the left. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the finisher. Close the top cover of the finisher. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 245 If the paper is torn, remove all torn pieces from the finisher. Close the transport cover. Clearing Staple Jams in the Office Finisher Open the finisher front door. Reach into the finisher cabinet and pull the stapler toward you until it stops. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 246 Pinch both sides of the staple pack and remove the staple pack from the cartridge. Remove any loose staple strips from the staple pack. Insert the front side of the new staple pack into the staple cartridge, then push the rear side into the cartridge. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 247 Do not perform this procedure when the printer is copying or printing. Open the finisher side cover. If the staple cartridges are not visible, grasp the vertical panels on each side of the opening, then slide the staple cartridges to the center. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 248 Note: The booklet maker uses two staple cartridges. Booklet stapling requires that both staple cartridges contain staples. Repeat the procedure for the other staple cartridge. Close the finisher side cover. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 249 If the printer stops printing and reports a hole-punch jam, empty the hole-punch waste container. For details, refer to Emptying the Hole Punch Waste Container on page 208. After you empty the hole-punch waste container, locate and remove any paper jams. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 250: Print-Quality Problems

    CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your local Xerox representative for details.
  • Page 251: Paper And Media

    For details, refer to Information Pages on page 44. If the print quality does not improve after performing the appropriate action, contact your Xerox representative. Note: To maintain print quality, a warning message appears when the toner level is low or when the drum cartridge is nearing the end of life.
  • Page 252 • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Replace the paper with a recommended size and type, then confirm that your printer and print driver settings are correct.
  • Page 253 273. The output is blank. • Power off the printer, then power on again. • If the error persists, contact your Xerox representative. Note: Check to see if the transfer belt is in the locked position. Black or color streaks appear in the •...
  • Page 254 Embedded Web Server. If the toner cartridge is near empty, replace it. • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. The output print is wrinkled or •...
  • Page 255 1. Print a solid image over the entire surface of one sheet of paper. bumpy. 2. Load the printed sheet into the tray with the printed side face down. 3. Print five blank pages to remove debris from the fuser rollers. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 256: Copy And Scan Problems

    • Adjust color settings and confirm that the correct Original Type is set. • Perform the Scan Color Consistency procedure. For details, refer to Color Registration on page 213. If the problem persists, for online support information, go to www.xerox.com/office/VLC70XXsupport. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 257: Fax Problems

    There is a problem with the fax Contact the recipient. machine of the recipient. The fax is not installed or is not Verify that the fax is installed and enabled. enabled. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 258: Problems Receiving Faxes

    Troubleshooting If the problem persists, for online support information, go to www.xerox.com/office/VLC70XXsupport. Problems Receiving Faxes Symptoms Causes Solutions The received fax is blank. There is a problem with the telephone Verify that the printer can make connection or with the fax machine of clean copies.
  • Page 259: Getting Help

    At the printer control panel, press the Home button. Touch Device > About > Information Pages. To print an information page, touch the desired page. To return to the Home screen, press the Home button. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 260: Online Support Assistant

    The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/VLC70XXsupport. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 261: Specifications

    This appendix includes: • Printer Configurations and Options ........................262 • Physical Specifications ..............................266 • Environmental Specifications ............................ 273 • Electrical Specifications ............................... 274 • Performance Specifications ............................276 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 262: Printer Configurations And Options

    • Letter (8.5 x 11 in.), A4 (210 x 297 mm) • 23 ppm maximum • Legal (8.5 x 14 in.), 216 x 356 mm • 17 ppm maximum • 11 x 17 in., A3 (297 x 420 mm) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 263 • 17 cpm maximum Color: • Letter (8.5 x 11 in.) / A4 (210 x 297 mm) • 27 cpm maximum • A3 (297 x 420 mm) • 17 cpm maximum Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 264 • Ethernet 10/100/1000Base-T • High-speed USB 3.0 • Wi-Fi 801.11n and Wi-Fi Direct with optional Wi-Fi Kit (concurrent wired and wireless connections supported) • NFC Tap-to-Pair Remote Access Embedded Web Server Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 265: Options And Upgrades

    The Single Tray Module is optional for the Base model only, and does not include stand. • The Center Tray and Hard Disk Drive are optional for the Base Model only. They are standard features for all other configurations. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 266: Physical Specifications

    Base Model with Single Tray with Stand Module • Width: 61.6 cm (24.2 in.) • Depth: 67.1 cm (26.4 in.) • Height: 111.9 cm (44.1 in.) • Weight: 92.3 kg (203.5 lb.) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 267 Base Model with 3-Tray Module and Integrated Office Finisher • Width: 67.5 cm (26.6 in.) • Depth: 67.1 cm (26.4 in.) • Height: 111.9 cm (44.1 in.) • Weight: 108.5 kg (239.2 lb.) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 268 Base Model with Tandem Tray Module, Office Finisher, Booklet Maker, and High-Capacity Feeder • Width: 151 cm (59.5 in.) • Depth: 68.2 cm (26.9 in.) • Height: 111.9 cm (44.0 in.) • Weight: 172.7 kg (380.7 lb.) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 269: Total Space Requirements

    • Height: 113.3 cm (44.6 in.) Clearance Requirements with Single Tray with Stand Module • Width: 111.5 cm (43.9 in.) • Depth: 166.6 cm (65.6 in.) • Height: 148.4 cm (58.4 in.) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 270 Specifications Clearance Requirements with 3-Tray Module with or without the Integrated Office Finisher • Width: 111.5cm (43.9 in.) • Depth: 166.6 cm (65.6 in.) • Height: 148.4 cm (58.4 in.) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 271 • Width: 169.2 cm (66.6 in.) • Depth: 166.6 cm (65.6 in.) • Height: 148.4 cm (58.4 in.) Clearance Requirements with Tandem Tray Module, Office Finisher, Booklet Maker, and High-Capacity Feeder Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 272 Specifications • Width: 195.8 cm (77.0 in.) • Depth: 166.6 cm (65.6 in.) • Height: 148.4 cm (58.4 in.) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 273: Environmental Specifications

    In extreme environmental conditions, such as 10°C (50°F) and 85% relative humidity, printing defects can occur, due to condensation inside the printer. Elevation For optimum performance, use the printer at elevations below 2500 m (8200 ft.). Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 274: Electrical Specifications

    • 220–240 V: − Maximum power consumption: 1.5 kW − Sleep mode: 1.4 W or less − Low-Power mode: 70 W or less − Standby mode: 94 W or less Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 275: Energy Star Qualified Product

    ENERGY STAR settings are preset on Xerox ® equipment at the factory to switch to Power Saver modes after 10 minutes from the last copy or print.
  • Page 276: Performance Specifications

    Printing Plain 30 ppm 30 ppm 17 ppm 11 ppm Heavyweight 1: 106-169 g/m 12 ppm 12 ppm 7 ppm 4.8 ppm Heavyweight 2: 170–256 g/m 12 ppm 7 ppm Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 277: Regulatory Information

    This appendix includes: • Basic Regulations ................................278 • Copy Regulations ................................284 • Fax Regulations ................................287 • Safety Certification ............................... 293 • Material Safety Data Sheets ............................. 294 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 278: Basic Regulations

    Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment. ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models, which help to reduce environmental impact.
  • Page 279: Default Power Saver Settings

    Guide at www.xerox.com/office/VLC70XXdocs. Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
  • Page 280: Regulatory Information For 2.4 Ghz Wireless Network Adapter

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. WARNING: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 281: Canada

    Directive 1999/5/EC This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 282: European Union Lot 4 Imaging Equipment Agreement Environmental Information

    Corporation may void the user's authority to operate this equipment. • External radiation from Industrial, Scientific, and Medical (ISM) equipment can interfere with the operation of this Xerox device. If external radiation from ISM equipment interferes with this device, contact your Xerox representative for assistance. •...
  • Page 283: Germany

    Gesichtsfeld platziert werden. Lärmemission Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779. Importeur Xerox GmbH Hellersbergstraße 2-4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”...
  • Page 284: Copy Regulations

    Stamps and other representatives of value, of whatever denomination, which have been or may be issued under any Act of Congress. − Adjusted Compensation Certificates for Veterans of the World Wars. Obligations or Securities of any Foreign Government, Bank, or Corporation. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 285: Canada

    Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer for a province) Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 286: Other Countries

    Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 287: Fax Regulations

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 288 Telephone Company may request you to disconnect the equipment until the problem is resolved. Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.
  • Page 289: Canada

    RENs of the devices does not exceed 5. For the Canadian REN value, please see the label on the equipment. Canada CS-03 Issue 9 This product has been tested to and is compliant with CS–03 issue 9. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 290: European Union

    Malta United Kingdom If you have problems with your product, contact your local Xerox representative. This product can be configured to be compatible with other country networks. Before reconnecting the device to a network in another country, contact your Xerox representative for assistance.
  • Page 291: New Zealand

    No '111' or other calls can be made from this device during a mains power failure. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 292: South Africa

    For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. South Africa This modem must be used in conjunction with an approved surge protection device. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ®...
  • Page 293: Safety Certification

    UL 60950-1, 2nd Edition, 2014-10-14 CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014-10 Underwriters Laboratories Inc. (Europe) IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 294: Material Safety Data Sheets

    Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 295: Recycling And Disposal

    Recycling and Disposal This appendix includes: • All Countries ..................................296 • North America ................................. 297 • European Union ................................298 • Other Countries ................................300 Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 296: All Countries

    Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 297: North America

    North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
  • Page 298: European Union

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Xerox...
  • Page 299: Collection And Disposal Of Equipment And Batteries

    This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a manufacturer-approved service facility. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ®...
  • Page 300: Other Countries

    Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 301: Apps Features

    You can use the 2-Sided options ■ ■ ■ ■ Scanning to set the device to scan one or both sides of an original document. For Copy jobs, you can specify 1-Sided or 2-Sided output. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 302 X and Y axes of each sheet of paper. Auto Background Use the Auto Background ■ ■ Suppression Suppression setting to reduce the sensitivity of the printer to variations in light background colors. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 303 After you print and inspect the test copy, you can choose to print or cancel the remaining copies. Quantity Use this option to enter the ■ number of required ID card copies. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 304 File Already Exists Use the File Already Exists ■ option to define what action the device takes when the file name is used already. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...
  • Page 305 Polling Polling allows you to retrieve ■ faxes stored on other fax machines. Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer ® ® User Guide...

This manual is also suitable for:

Versalink c7025Versalink c7030

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