Xerox versalink C7020 User Manual page 255

Symptom
Envelopes are wrinkled or creased
when printed.
The top margin is incorrect.
The printed surface of the paper is
bumpy.
Solutions
Check if the crease is within 30 mm (1.2 in.) of the four edges of the
envelope.
• If yes, it is printing as expected. Your printer is not faulty.
• If not, take the following actions:
Ensure that envelopes are loaded properly in the bypass tray. For
details, refer to Loading Envelopes in the Bypass Tray
Follow the guidelines for printing on envelopes. For details, refer to
Guidelines for Printing Envelopes
If the problem persists, use a different size envelope.
• Ensure that the paper is loaded properly.
• Ensure that the margins are set correctly in the application that you
are using.
• Adjust the paper registration. For details, refer to
Registration on page 214.
1. Print a solid image over the entire surface of one sheet of paper.
2. Load the printed sheet into the tray with the printed side face down.
3. Print five blank pages to remove debris from the fuser rollers.
Xerox VersaLink C7020/C7025/C7030 Color Multifunction Printer
® ®
Troubleshooting
on page 180.
on page 179.
Adjusting Paper
User Guide
255