Page 1 Xerox VersaLink C71XX Color ® ® Multifunction Printer User Documentation...
Page 2: General Guidelines
These ® include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
Page 3 Emergency Power Off If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
Page 4: Operational Guidelines
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Page 5: Printer Supplies
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Page 6 Symbol Description Hot surface on or in the printer. Use caution to avoid personal injury. Warning: Moving parts. To avoid personal injury, use caution. Caution: Indicates a mandatory action to take in order to avoid damage to the property. Caution: To avoid damage to the property, be careful not to spill toner when handling the waste cartridge.
Page 7 E E n n v v i i r r o o n n m m e e n n t t a a l l , , H H e e a a l l t t h h a a n n d d S S a a f f e e t t y y C C o o n n t t a a c c t t I I n n f f o o r r m m a a t t i i o o n n For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: •...
Page 8: Front View
G G e e t t t t i i n n g g S S t t a a r r t t e e d d P P a a r r t t s s o o f f t t h h e e P P r r i i n n t t e e r r Front View 1.
Page 9: Duplex Automatic Document Feeder
Duplex Automatic Document Feeder 1. Document Feeder Cover 3. Duplex Automatic Document Feeder Input Tray 2. Paper Guides 4. Document Output Tray...
Page 10 Document Glass Guidelines The document glass accommodates original size documents up to 297 x 432 mm (11.7 x 17.1 in.). Use the document glass rather than the duplex automatic document feeder to copy or scan the following types of original documents: •...
Page 11 Internal Parts 1. Transfer Roll 5. Power Switch 2. Fuser 6. Waste Cartridge 3. IBT Belt Release 7. Drum Cartridges 4. Toner Cartridges...
Page 12 Rear View 1. Power Connection 4. Wi-Fi Connectivity Port 2. USB Host Port 5. Ethernet Port 3. USB Device Port 6. Foreign Device Interface...
Page 13: Finishing Options
Finishing Options There are two optional finishers: The Integrated Office Finisher and the Office Finisher with or without the Booklet Maker. Integrated Office Finisher 1. Finisher Tray 4. Staple Cartridge 2. Finisher Tray Extension 5. Finisher Front Cover 3. Integrated Office Finisher 6.
Page 14 Office Finisher 1. Booklet Maker (optional) 7. Staple Cartridge 2. Booklet Maker Side Cover (optional) 8. Finisher Front Cover 3. Right Tray 9. Office Finisher 4. Booklet Maker Staple Cartridge (optional) 10. Hole Punch Waste Container (optional) 5. Finisher Top Cover 11.
Page 15 Control Panel The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel: • Displays the current operating status of the printer. • Provides access to print, copy, and scan features. •...
Page 16 Description Item Name Power/Wake Button This button serves several power-related functions. When the printer is powered off, this button powers on the printer. When the printer is powered on, pressing this button displays a menu on the control panel. From this menu, you can choose to enter Sleep mode, restart, or power off the printer.
Page 17 4. If prompted, enter the password, then touch Enter. Note: For more information on logging in as system administrator, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. 5. Touch OK. Note: To access each password-protected service, enter the User Name and password.
Page 18: Convenience Authentication
Convenience Authentication API. Smart Card When a Common Access Card system is installed on your Xerox device, access to the printer requires the use of a Smart Card. There are several models of card readers that are compatible with your...
Page 19 I I n n t t r r o o d d u u c c t t i i o o n n t t o o A A p p p p s s Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already installed on the device and appear on the Home screen.
Page 20: Configuration Report
Description Name Name Startup Page The Startup Page provides basic printer configuration and network information. Job History Report The printer retains information on previous print jobs, including the date, time, job type, document name, output color (for color devices only), paper size, number of pages, and results. The status of a maximum of 200 jobs prints on the Job History Report.
Page 21 The HTTPS certificate is used to encrypt communications between your computer and the Xerox device. • The Embedded Web Server page for your Xerox device can display an error message that the security certificate is not trusted. This configuration does not lessen the security of the communications between your computer and the Xerox device.
Page 22 To access the Remote Control Panel, first enable the feature. For details, contact your system administrator or refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. 1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.
Page 23: Available Configurations
You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/VLC71XXdocs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer;...
Page 24 • Printer, additional trays, and Office Finisher • Printer, additional trays, High-Capacity Feeder, and Office Finisher • Printer, additional trays, and Office Finisher with Booklet Maker • Printer, additional trays, High-Capacity Feeder, and Office Finisher with Booklet Maker Features Print Speed for 1-Sided, VersaLink C7120 VersaLink...
Page 25 Bypass Tray 100 sheets, 80 g/m Tray 1 520 sheets, 80 g/m Single Tray Module 520 sheets, 80 g/m 3-Tray Module 520 sheets per tray, 80 g/m Tandem Tray Module Tray 2: 520 sheets, Tray 3: 870 sheets, Tray 4: 1130 sheets, 80 g/m High-Capacity Feeder 2000 sheets, 80 g/m Output Tray...
Page 26: Options And Upgrades
Scan Speed: 1-Sided Up to 80 ppm 2-Sided Up to 80 ppm File Formats JPEG TIFF (single page and multi-page) XPS (single page and multi-page PDF (single page and multi-page) Searchable PDF Password-protected PDF Linearized PDF set in the Embedded Web Server, and PDF/A Supported Scanning Scan to Home Scan to USB...
Page 27 – Fax Over IP Kit • External Keyboard • Bluetooth (AirPrint Discovery) • Hard drive • Internal Card Reader/RFID Kit • Xerox Common Access Card Enablement Kit ® • PostScript Kit • Convenience Stapler, including Work Surface Note: The center tray and hard drive are optional only for the base model. They are standard features for all other available models.
Page 28 25 ppm 16 ppm 10 ppm 106–169 g/m Heavyweight 2: 12 ppm 8 ppm 170–256 g/m Note: The print speeds are based on Xerox ® VersaLink ® C7130 Multifunction Printer. Maximum Print Speeds for Color: Paper Type and Weight A4/Letter...
Page 29: Weights And Dimensions
P P h h y y s s i i c c a a l l S S p p e e c c i i f f i i c c a a t t i i o o n n s s Weights and Dimensions Base Model Width: 59.0 cm (23.2 in.)
Page 30 Base Model with Tandem Tray Module Width: 61.6 cm (24.3 in.) Depth: 67.1 cm (26.4 in.) Height: 111.7 cm (44.0 in.) Weight: 100 kg (220.46 lb.) Base Model with 3-Tray Module and Integrated Office Finisher Width: 66.6 cm (26.2 in.) Depth: 67.1 cm (26.4 in.) Height: 111.7 cm (44.0 in.) Weight: 102 kg (224.8 lb.)
Page 31 Base Model with 3-Tray Module and Office Finisher Width: 113.4 cm (44.6 in.) Depth: 67.1 cm (26.4 in.) Height: 111.7 cm (44.0 in.) Weight: 115 kg (253.5 lb.) Base Model with 3-Tray Module, and Office Finisher with Booklet Maker Width: 113.5 cm (44.6 in.) Depth: 67.9 cm (26.7 in.) Height: 111.7 cm (44.0 in.) Weight: 127 kg (279.9 lb.)
Page 32 Base Model with 3-Tray Module, Office Finisher, Booklet Maker, and High-Capacity Feeder Width: 145.0 cm (57.0 in.) Depth: 67.9 cm (26.7 in.) Height: 111.7 cm (44.0 in.) Weight: 156.9 kg (345.9 lb.) Base Model with Tandem Tray Module, Office Finisher, Booklet Maker, and High-Capacity Feeder Width: 145.0 cm (57.0 in.) Depth: 67.9 cm (26.7 in.)
Page 33: Total Space Requirements
Total Space Requirements Clearance Requirements for Base Model Width: 108.6 cm (42.8 in.) Depth: 156.7 cm (61.7 in.) Height: 112.3 cm (44.2 in.) Clearance Requirements for Single Tray and Stand Width: 111.5 cm (43.9 in.) Depth: 166.6 cm (65.6 in.) Height: 147.4 cm (58.0 in.)
Page 34 Clearance Requirements for Base Model with Tandem Tray Module Width: 128.8 cm (50.7 in.) Depth: 166.6 cm (65.6 in.) Height: 147.4 cm (58.0 in.) Clearance Requirements for 3-Tray Module with or without the Integrated Office Finisher Width: 128.8 cm (50.7 in.) Depth: 166.6 cm (65.6 in.) Height: 147.4 cm (58.0 in.)
Page 35 Clearance Requirements for 3-Tray Module with Office Finisher Width: 167.2 cm (65.8 in.) Depth: 166.6 cm (65.6 in.) Height: 147.4 cm (58.0 in.) Clearance Requirements with 3-Tray Module Office Finisher and Booklet Maker Width: 167.2 cm (65.8 in.) Depth: 166.6 cm (65.6 in.) Height: 147.4 cm (58.0 in.)
Page 36 Clearance Requirements for 3-Tray Module, Office Finisher, Booklet Maker, and High- Capacity Feeder Width: 190.9 cm (75.2 in.) Depth: 166.6 cm (65.6 in.) Height: 147.4 cm (58.0 in.) Clearance Requirements for Tandem Tray Module, Office Finisher, Booklet Maker, and High-Capacity Feeder Width: 190.9 cm (75.2 in.) Depth: 166.6 cm (65.6 in.) Height: 147.4 cm (58.0 in.)
Page 37: Relative Humidity
E E n n v v i i r r o o n n m m e e n n t t a a l l S S p p e e c c i i f f i i c c a a t t i i o o n n s s Temperature •...
Page 38: Power Consumption And Activation Time
B B a a s s i i c c R R e e g g u u l l a a t t i i o o n n s s Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment.
Page 39: Environmental Benefits Of Duplex Printing
Administrator Guide at www.xerox.com/office/VLC71XXdocs. Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Page 40 • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. To ensure compliance with Part 15 and Part 18 of the FCC rules, use shielded WARNING: interface cables.
Page 41: European Union Lot 4 Imaging Equipment Agreement Environmental Information
This is a class A product. In a domestic environment, this product can cause radio WARNING: frequency interference, in which case the user can be required to take adequate measures. To ensure compliance with European Union regulations, use shielded interface WARNING: cables.
Page 42 Lärmemission Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779. Importeur Xerox GmbH Hellersbergstraße 2-4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”...
Page 43 • Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be photographed, provided the reproduction is in black and white and is less than 75% or more than 150% of the linear dimensions of the original. • Postal Money Orders. •...
Page 44: Other Countries
Canada Parliament, by stature, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. • Current bank notes or current paper money • Obligations or securities of a government or bank •...
Page 45 Ask your local Telephone Company for the modular jack type installed on your line. Caution: Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack. If this Xerox equipment causes harm to the telephone network, the Telephone Company could ®...
Page 46 Telephone Company may request you to disconnect the equipment until the problem is resolved. Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.
Page 47: European Union
Malta United Kingdom If you have problems with your product, contact your local Xerox representative. This product can be configured to be compatible with other country networks. Before reconnecting the device to a network in another country, contact your Xerox representative for assistance.
Page 48 New Zealand 1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not imply that any Telepermitted product is compatible with all Telecom network services.
Page 49 A A l l l l C C o o u u n n t t r r i i e e s s If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations.
Page 50: Domestic/Household Environment
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
Page 51: Battery Symbol Note
Disposal Outside of the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol.
Page 52 ID Card Server Description Copy Copy Feature Email Scan To Preset Use Preset to select values • • • • • that were stored previously. Select the required Preset from the menu. Output Color Use Output Color to control • •...
Page 53 ID Card Server Description Copy Copy Feature Email Scan To and the amount of gray in the color. 2-Sided and 2-Sided You can use the 2-Sided • • • • • Scanning options to set the device to scan one or both sides of an original document.
Page 54 ID Card Server Description Copy Copy Feature Email Scan To Original Type The printer optimizes the • • • • • • image quality of the copies based on the type of images in the original document and how the original was created.
Page 55 ID Card Server Description Copy Copy Feature Email Scan To Auto Background Use the Auto Background • • Suppression Suppression setting to reduce the sensitivity of the printer to variations in light background colors. Edge Erase You can erase content from •...
Page 56 ID Card Server Description Copy Copy Feature Email Scan To Annotations You can add Annotations • such as page numbers and the date, to your copies. Booklet Creation The Booklet Creation • feature prints two pages on each side of the paper. The pages are reordered so that they are in numerical order when folded.
Page 57 ID Card Server Description Copy Copy Feature Email Scan To Preview Use this option to view a • • • • sample image. You can use Preview to continue scanning and adding pages to a job. Resolution Resolution determines how •...
Page 58 ID Card Server Description Copy Copy Feature Email Scan To Reply To Use the Reply To option to • • include an email address that you want the recipient to reply to. This option is useful if you want the recipient to reply to your email address rather than to the device.
Page 59 ID Card Server Description Copy Copy Feature Email Scan To file containing the scanned images. Book Faxing You can use the Book • • Faxing feature to scan images from books, magazines, or other bound documents for faxing. Starting Rate Select the highest starting •...
Page 60 ID Card Server Description Copy Copy Feature Email Scan To Delay Send You can set a time in the • • future for the printer to send your fax job. You can delay the send of your fax job for up to 24 hours. Priority Send Use Priority Send to •...
Page 61 Working With P P o o w w e e r r O O p p t t i i o o n n s s The Power/Wake button is a single multifunction button on the control panel. • When used in conjunction with the main power switch, the Power/Wake button powers on the printer.
Page 62 P P o o w w e e r r i i n n g g O O f f f f t t h h e e P P r r i i n n t t e e r r To power off the printer: 1.
Page 63: Installation And Setup Overview
Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.
Page 64 3. Attach the power cord, then plug in the printer and power it on. 4. Set the network IP printer address, or set up the printer for automatic printer IP detection. For more information, refer to the System Administrator Guide at www.xerox.com/office/ VLC71XXsupport.
Page 65 Wireless networking is available only on printers with the optional Wireless Network Adapter installed. Configuring the Printer for a Wireless Network Note: Before you configure wireless network settings, install the Xerox Wireless Network ® Adapter Kit. If you purchased and installed a Wireless Network Adapter Kit, you can connect the device to a wireless network.
Page 66 Removing the Wireless Network Adapter. 4. Configure the Wi-Fi settings. For details about configuring the Wi-Fi settings, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. Removing the Wireless Network Adapter To remove the Wireless Network Adapter: 1. Power off the printer:...
Page 67 a. At the printer control panel, press the Power/Wake button, then touch Power Off. b. Open the front door, then press the power switch to the Off position. Do not unplug the power cord while the printer powers down. Caution: 2.
Page 68 If the printer was installed previously in a wireless network environment, it could retain setup and configuration information from that environment. To prevent the printer from attempting to connect to the previous network, reset the wireless settings. For more information, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs.
Page 69 To connect to a Wi-Fi network at the control panel: 1. At the printer control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC71XXdocs. 3. Touch Device > Connectivity > Wi-Fi.
Page 70 To configure the primary network at the control panel: 1. At the printer control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC71XXdocs. 3. Touch Device > Connectivity > Primary Network.
Page 71: Initial Printer Setup
• Apps Setup • Security Settings For more information on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. Configuring AirPrint AirPrint is a software feature that allows you to print from wired or wireless Apple iOS-based mobile devices and macOS-based devices without the need to install a print driver.
Page 72: Operating System Requirements
If the Software and Documentation disc is not available, download the latest drivers from www.xerox.com/office/VLC71XXdrivers. 2. Click Xerox Smart Start — Driver Installer (Recommended). 3. At the License Agreement, click Agree. 4. From the list of discovered printers, select your printer.
Page 73 6. To complete the installation and close the installer window, click Done. Installing the Windows Print Driver Zip File From Xerox.com, you can download the print driver in a *.zip file. To install the print drivers on your computer, use the Windows Add Printer Wizard.
Page 74 If the Software and Documentation disc is not available, download the latest drivers from www.xerox.com/office/VLC71XXdrivers. 5. Click Xerox Smart Start — Driver Installer (Recommended). 6. At the License Agreement, click Agree. 7. From the list of discovered printers, select your printer, then click Quick Install.
Page 75 (mDNS), or for an LPD, LPR connection, connect ® using the IP address of your printer. For a non-network printer, create a desktop USB connection. For more information, go to the Online Support Assistant at: www.xerox.com/office/VLC71XXsupport. Adding the Printer Using Bonjour To add the printer using Bonjour ®...
Page 76: Hiding Or Showing An App On The Home Screen
C C u u s s t t o o m m i i z z e e a a n n d d P P e e r r s s o o n n a a l l i i z z e e C C u u s s t t o o m m i i z z e e a a n n d d P P e e r r s s o o n n a a l l i i z z e e O O v v e e r r v v i i e e w w This chapter provides information on how to customize and personalize your device to meet the specific demands of your workflows.
Page 77 5. Release the app. 6. Touch Done. 7. Verify that the apps appear in the correct location on the Home screen. C C u u s s t t o o m m i i z z i i n n g g o o r r P P e e r r s s o o n n a a l l i i z z i i n n g g t t h h e e A A p p p p s s Customization enables you to modify the features available, delete a saved preset, or remove customized settings applied to an app.
Page 78: Customizing App Default Settings
Saving Presets You can use this feature to save a particular combination of app settings for future jobs. You can save the settings with a name and retrieve them for later use. To save the current app settings: 1. At the printer control panel, press the Home button. 2.
Page 79: Removing Personalizations Using The Embedded Web Server
3. Configure the required default settings. 4. Touch Save. 5. Touch Save Defaults. The new settings override the previous default settings. Removing Personalizations using the Embedded Web Server Note: Personalizations include your customized Home screen, Personal 1-Touch Apps, and Personal Favorites. This procedure removes all personalizations from your User Account. To remove all personalizations from your User Account: 1.
Page 80 9. Touch the option required. • Review Before Start: Use this option to review the job settings in the 1-Touch App. For copy jobs, you can change the copy quantity for each job. • Start Immediately: Use this option to start the job without reviewing the settings. 10.
Page 81 X X e e r r o o x x A A p p p p s s ® ® Xerox Apps are a gateway to the features and functions of your device. There are standard apps ® already installed and displayed on the Home screen. There are also apps that are installed as standard but are hidden when your device is used for the first time.
Page 82 4. Enter a valid email address using the touch screen keypad, then touch Enter. A message appears stating that completion instructions have been sent to the email address that you entered. Touch Close. 5. Access the email account for the email address that you provided to the Xerox App Gallery. ®...
Page 83: App Gallery
Installing or Updating an App from the Xerox App Gallery ® ® Xerox Apps add, extend, or customize the functionality of your device. You can use the Xerox ® ® Gallery to browse and install apps at your device control panel.
Page 84: Device Overview
App Gallery: ® 1. At the printer control panel, press the Home button. 2. Touch Xerox App Gallery. The App Gallery opens. Note: You can browse the App Gallery and view app descriptions without being logged in. To update apps, you must be logged in to the App Gallery.
Page 85 Device Options For details on configuring the printer settings, refer to the System Administrator Guide at www.xerox. com/office/VLC71XXdocs. The following Device options are available: Option Description Language Language allows you to set the language that appears on the control panel.
Page 86: Supply Status
To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. Checking the Supplies Status at the Control Panel 1. To view status information for the printer supplies, touch Device > Supplies.
Page 87 3. Use the touch screen keyboard to enter an email address, or select an entry from the Address Book, then touch OK. 4. Add more email addresses if necessary. 5. To customize the alerts for each supply item, or to enable or disable an alert, touch the toggle button.
Page 88: Remote Services
You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly. For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs.
Page 89 7. To save the contact, touch OK. 8. To return to the Home screen, press the Home button. Editing or Deleting Contacts in the Address Book at the Control Panel 1. At the printer control panel, press the Home button. 2.
Page 90 Adding or Editing Address Book Contacts in the Embedded Web Server Adding Contacts in the Address Book in the Embedded Web Server To add contacts: 1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.
Page 91: Creating And Managing Favorites
The Advanced option provides more settings for importing and exporting contact details and managing contacts. You can use the Advanced option to set up a directory service. For details about the Advanced options, refer to the System Administrator Guide at www.xerox.com/ office/VLC71XXdocs. Creating and Managing Favorites You can mark contacts as Favorites.
Page 92 Personal Favorite. When you remove a contact or address from the Address Book, the entry is also removed from your Personal Favorites. When you use the Embedded Web Server Cloning feature, you can import and export Personal Favorites. For details, refer to the System Administrator Guide at www.xerox.com/office/ VLC71XXsupport.
Page 93 • When you reach the limit of 25 Personal Favorites within an app, you are required to delete a Personal Favorite before you can add a new one. • Only an address registered in the Address Book for a particular app, can be set up as a Personal Favorite within the app.
Page 94 5. To select a Personal Favorite, touch the Address Book icon, then touch Favorites. A list of Personal Favorites appears for the app. 6. To add the recipient or scan destination details, touch the Personal Favorite required. Repeat the procedure to add more recipients or destinations. 7.
Page 95: Managing Jobs
4. To remove all personalizations, click Reset. To confirm, click Reset. All the personalizations configured for your User Account are removed. 5. To log out, click on your User Account name shown in the top right corner, then click Log Out. J J o o b b s s Jobs Overview Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of...
Page 96 3. To view a list of specific job types, touch an option. • To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the quantity, then touch OK. To delete the job, touch the Trash icon, then touch Delete. •...
Page 97 • For Windows, click Printer Properties. Depending on your application, the title of the button can vary. • For Macintosh, in the Print window, click Print Options, then select Xerox Features. 3. For Job Type, select Saved Job. 4. Type a job name or select a name from the list, then click OK.
Page 98 3. To view Secure Print jobs, touch Personal & Secure Jobs. 4. Touch your folder. 5. Enter the passcode number, then touch OK. 6. Select an option: • To print a Secure Print job, touch the job. • To print all the jobs in the folder, touch Print All. •...
Page 99 • For Windows, click Printer Properties. Depending on your application, the title of the button varies. • For Macintosh, in the Print window, click Preview, then select Xerox Features. 3. For Job Type, select Sample Set. 4. Select any other required printing options.
Page 100: Managing Jobs Using The Embedded Web Server
4. Select an option. • To print the remaining copies of the job, touch Release. • To delete the remaining copies of the job, touch Delete. 5. To return to the Home screen, press the Home button. Managing Jobs Using the Embedded Web Server You can view a list of active jobs and delete print jobs from the Active Jobs list in the Embedded Web Server.
Page 101 installed. To view all available features and to find out more about customizing the Copy App, refer to Customize and Personalize. For information about all the app features and available settings, refer to Apps Features. Making a Copy To make a copy: 1.
Page 102 6. Adjust copy settings as needed. For details about available features, refer to Apps Features. 7. Touch Start. If you placed documents in the feeder, scanning continues until the feeder is empty. 8. If you are scanning from the document glass, when prompted, do one of the following: •...
Page 103 Adjusting Contrast Settings You can adjust the variation between light and dark areas of your copy using the Contrast feature. You can reduce the sensitivity of the printer to variations in light background colors using Auto Background Suppression. To adjust the Auto Background Suppression and Contrast: 1.
Page 104 Adding Color Effects If you have a color original, you can adjust the color of the copy using preset color effects. For example, you can adjust colors to be brighter or cooler. To add Color Effects: 1. At the printer control panel, press the Home button. 2.
Page 105 Shifting the Image You can change the placement of an image on the copy page. This is useful if the image is smaller than the page size. For image shift to work correctly, position original documents as follows: • Document Feeder: Position original documents face up, short edge entering the feeder first. •...
Page 106 2. Touch Copy. 3. Touch Booklet Creation. • If you adjusted the Reduce/Enlarge setting, a message appears that confirms that Reduce/ Enlarge changed to Auto%. • If you set Paper Supply to Auto Select, a message appears that confirms that the paper supply changed to Tray 1.
Page 107 5. Touch Printing Options, then select an option. • Blank: This option inserts a blank front cover. • Print on Side 1 Only: This option prints on the front side of the cover only. • Print on Side 2 Only: This option prints on the back side of the cover only. •...
Page 108 5. Touch the Sample Copy toggle button. 6. Touch the Start button. The sample copy prints. 7. Inspect the sample copy, then select one of the following options. • If the copy is unsatisfactory, touch Delete. The job is canceled and no more copies are printed.
Page 109 7. To insert a Bates Stamp: a. Select the required page location, then touch Bates Stamp. b. Touch Prefix, then select the required entry. Touch OK. Note: To create a prefix, touch the edit icon for Not in Use. Enter the required text, then touch OK.
Page 110: Email Overview
Before using Email, set up and configure the Email features on the printer. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC71XXdocs. You can adjust various settings for individual Email jobs and save settings as Presets for future jobs.
Page 111 3. Load your original documents. • For single pages or paper that cannot be fed using the duplex automatic document feeder, use the document glass. Lift the document feeder cover, then place the original document face down in the upper-left corner of the document glass. •...
Page 112 7. Adjust the email settings as needed: • To save the scanned document with a specific file name, touch the attachment file name, enter a new name using the touch screen keypad, then touch Enter. • To save the scanned document with a specific file format, touch the attachment file format, then select the required format.
Page 113 Before you scan to an email address, ensure that you configure the printer with the email server information. For details, refer to the System Administrator Guide at www.xerox.com/office/ VLC71XXdocs. To scan an image and send it to an email address: 1.
Page 114 Before You Begin To scan to the home folder defined in an LDAP directory, first ensure that the home folder locations are defined for each user. If you want to scan to a shared folder on the network, create a shared folder on your network with read and write access privileges.
Page 115 4. When the USB Flash drive is detected, touch Scan to USB. Note: If this feature does not appear, enable the feature or contact the system administrator. To save the scanned file to a folder on the USB Flash drive, navigate to the desired directory.
Page 116 6. If you are scanning from the document glass, when prompted, to finish, touch Done, or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear. 7.
Page 117 5. Click Permissions. 6. Select the Everyone group, and verify that all permissions are enabled. 7. Click OK. Note: Remember the Share name for later use. 8. Click OK again. 9. Click Close. Sharing a Folder in macOS Version 10.15 and Later 1.
Page 118 3. For Network (SMB), click the plus icon (+), then enter the following information: • Nickname: Enter the name that you want to appear in the Address Book. • Type: Select the network connection type. • IP Address: Port: Enter the IP address of your computer, then enter the default port number. •...
Page 119 Software. • On your printer, ensure that WSD is enabled. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. 1. Load the original document on the document glass or in the duplex automatic document feeder. 2. On your computer, select the Windows Fax and Scan application, then click Run.
Page 120 Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or print driver type. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. You can adjust settings for individual fax jobs, save settings as Presets for future jobs, and customize fax features.
Page 121 3. Load your original documents. • Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the document feeder cover, then place the original document face down in the upper-left corner of the document glass. •...
Page 122 Note: Before you use this feature, ensure that the printer is set to the current time. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. To specify the time to send your fax: 1. At the printer control panel, press the Home button.
Page 123 2. Log in as Admin. Note: For information on logging in as a system administrator, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. 3. Touch Device > Apps > Fax. 4. Touch Cover Sheet Comments. 5. Select a Not in Use comment.
Page 124 2. Log in as Admin. Note: For information on logging in as a system administrator, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. 3. Touch Device > Apps > Fax. 4. Touch Fax Forwarding > Fax Forwarding. 5. Select Off, Receive Only, Send Only, or Send & Receive.
Page 125 Sending a Fax Manually You can use the Manual Send feature to enable the fax modem speaker temporarily. This feature is helpful to dial international numbers, or to use phone systems that require you to wait for a specific audio tone. To send a fax manually: 1.
Page 126 Sending a Fax From Your Computer You can send a fax to the printer from an application on your computer. Sending a Fax from Windows Applications You can use the print driver to send a fax from Windows applications. You can use the fax window to enter recipients, create a cover page with notes, and set options. You can send a confirmation sheet, set the send speed, resolution, send time, and dialing options.
Page 127 3. To access the fax driver settings, click Preview, select Xerox Features, then from Job Type list, select Fax. 4. To add a recipient, in the Fax window, click the Recipients tab, then click the Add Recipient icon. 5. Type the recipient name and fax number, add other information as needed, then click OK.
Page 128 3. Load your original documents. • Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass. •...
Page 129 Note: Before you use this feature, ensure that the printer is set to the current time. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. To specify the time to send your server fax: 1. At the printer control panel, press the Home button.
Page 130 Note: If this feature does not appear, enable the feature or contact the system administrator. For more information, see the System Administrator Guide at www.xerox. com/office/VLC71XXdocs. 3. Add files using the Browse USB screen. • To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
Page 131: Printbyxerox Overview
You can use the Xerox ® @PrintByXerox App to print email attachments and documents sent to your printer from mobile devices. When your Xerox device is connected to the Internet, the @PrintByXerox App works with the Xerox Workplace Cloud for simple email-based printing. ®...
Page 132 P P r r e e v v i i e e w w i i n n g g a a n n d d B B u u i i l l d d i i n n g g J J o o b b s s Use the Preview option to view and check scanned images, or to build jobs that contain more than 50 original documents.
Page 133: Print Driver Help
4. Select your printer. 5. To access the print driver settings, for Windows, select Printer Properties, Print Options, or Preferences. For Macintosh, select Xerox Features. The title of the button can vary depending on your application. 6. Modify the print driver settings as necessary, then click OK.
Page 134: Windows Printing Options
Information about Printing Preferences appears in the Help window. From there, you can select by topic, or use the search field to find the information or function you need. Windows Printing Options Setting Default Printing Options for Windows When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window.
Page 135 2. For your printer, select Printing preferences: • For Windows Server 2008 or later, Windows 7, or Windows 8, right-click the icon for your printer, then click Printing preferences. • For Windows 10, click the icon for your printer, then click Manage > Printing preferences. 3.
Page 136 6. To save the settings, click OK. Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options, so that you can apply them to future print jobs. In Xerox ® App Gallery, you can save an app as default, so you can have app-by-app default settings for printing.
Page 137: Macintosh Printing Options
4. Select any other required printing options from the lists. 5. To send the job to the printer, click Print. Selecting Finishing Options for Macintosh If your printer has a finisher installed, select finishing options in the Xerox Features of the print ®...
Page 138: Unix, Linux, And As/400 Printing
Print Driver package provides tools for you to manage printers connected in UNIX and ® Linux environments. To provide printer spooling and network print server functionality, UNIX-based printing uses LPD/LPR port 515 or lp to port 9100. Xerox printers can communicate using either protocol. Xerox Printer Manager ® ®...
Page 139 ® for CUPS (Common UNIX Printing System). 2. Copy the PPD file to the CUPS ppd/Xerox folder on your workstation. If you are unsure of the folder location, use the Find command to find the folder. 3. Follow the instructions that are included with the PPD file.
Page 140: Mobile Printing Options
2. To print to a specific printer in Berkeley, type lpr -Pprinter filename, then press Enter. AS/400 Xerox provides Work Station Customization Object (WSCO) files to support IBM i V6R1 or later. A Work Station Customization Object is a lookup table that the host print transform (HPT) uses to translate AS/400 commands to the equivalent PCL code that is specific to a particular printer.
Page 141 Printing with AirPrint You can print directly from your iPhone, iPad, iPod touch, or Mac using AirPrint . To enable AirPrint ® ® for your printer, refer to Configuring AirPrint. To use AirPrint , ensure that your mobile device is ®...
Page 142 • For Windows, click Printer Properties. Depending on your application, the title of the button can vary. • For Macintosh, in the Print window, click Print Options, then select Xerox Features. 3. For Job Type, select Saved Job. 4. Type a job name or select a name from the list, then click OK.
Page 143 Releasing a Secure Print job 1. At the printer control panel, press the Home button. 2. Touch Jobs. 3. To view Secure Print jobs, touch Personal & Secure Jobs. 4. Touch your folder. 5. Enter the passcode number, then touch OK. 6.
Page 144 • For Windows, click Printer Properties. Depending on your application, the title of the button varies. • For Macintosh, in the Print window, click Preview, then select Xerox Features. 3. For Job Type, select Sample Set. 4. Select any other required printing options.
Page 145: Selecting Paper Options For Printing
3. Touch the Sample Set job. Note: The Sample Set file description shows the job as Held for Future Printing, and shows the number of remaining copies of the job. 4. Select an option. • To print the remaining copies of the job, touch Release. •...
Page 146: Print Quality
To change your default print driver settings, refer to Setting Default Printing Options for Windows. Xerox Black and White You can select printing in color or black and white. • Off (use Document Color): Use this option to print in color.
Page 147 Color Correction options: • Xerox Black and White: This option converts all color in the document to black and white, or shades of gray. • Xerox Automatic Color: This option applies the best color correction to text, graphics, and images.
Page 148: Printing Booklets
• For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list. When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.
Page 149 The Special Pages options control how covers, inserts, and exception pages are added to your printed document. • For Windows, the Special Pages tab is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Special Pages is in the Paper field for Paper/ Output. Printing Cover Pages A cover page is the first or last page of a document.
Page 150: Printing Watermarks For Windows
For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job. In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source: •...
Page 151 5. Specify the scaling angle and position of the watermark: • Select the scaling option that specifies the size of the picture in relation to the original image. Use the arrows to scale the image in increments of 1%. • To define the angle of the image on the page, specify the position option or to rotate the image left or right by increments of 1, use the arrows.
Page 152: Advanced Tab
Note: For Macintosh, to print portrait text and images in landscape orientation, clear the Auto Rotate check box. Advanced Tab You can use the Advanced tab to set advanced printing options. Selections on this tab apply to all jobs that you print with the print driver. Note: Not all options listed are supported on all printers.
Page 153 Defining Custom Paper Sizes To print on custom paper sizes, define the custom width and length of the paper in the print driver software and on the printer control panel. When setting the paper size, ensure that you specify the same size as the paper in the tray.
Page 154 Creating and Saving Custom Sizes for Macintosh 1. In the application, click File > Print. 2. Click Paper Size, then select Manage Custom Sizes. 3. To add a new size, in the Manage Paper Sizes window, click the plus sign (+). 4.
Page 155 3. In the Print dialog box, click Printer Properties. 4. On the Printing Options tab, from the Paper list, select the required custom paper size and type. 5. Select any other required options, then click OK. 6. In the Print dialog box, click Print. Printing on Custom-Size Paper from the Windows V4 Print Driver Note: Before you print on custom-size paper, define and save the custom paper size as a Form.
Page 156: Ordering Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/...
Page 157 The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does Caution: not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
Page 158: Supported Paper Types And Weights
• Do not open sealed packages of paper until you are ready to load the paper into the printer. Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain. • Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it.
Page 159 Trays Paper Types Weights Hole-Punched Letterhead Plain Plain Reloaded Pre-Printed Recycled Custom Lightweight Cardstock 106–169 g/m Lightweight Cardstock Reloaded Lightweight Glossy Cardstock Lightweight Glossy Cardstock Reloaded Cardstock 170–216 g/m Cardstock Reloaded Glossy Cardstock Glossy Cardstock Reloaded Labels 106-169 g/m Heavyweight Labels 170-216 g/m Envelopes 75–90 g/m...
Page 160: Supported Standard Paper Sizes
Trays Paper Types Weights Lightweight Glossy Cardstock Reloaded Cardstock 170–216 g/m Cardstock Reloaded Glossy Cardstock Glossy Cardstock Reloaded Labels 106-169 g/m Heavyweight Labels 170-216 g/m Envelope Tray Envelopes 75–90 g/m Supported Standard Paper Sizes North American Standard Tray European Standard Sizes Sizes Trays 1 and 2 in all configurations A5 (148x210 mm, 5.8x8.3in.)
Page 161: Supported Standard Paper Sizes For Automatic 2-Sided Printing
North American Standard Tray European Standard Sizes Sizes A3 (297 x 420 mm, 11.7 x 16.5 in.) 8 x 10 (203 x 254 mm, 8 x 10 in.) B6 (125x176 mm, 4.9 x 6.9 in.) Letter (216 x 279 mm, 8.5 x 11 in.) B5 (176x250 mm, 6.9 x 9.8 in.) US Folio (216 x 330 mm, 8.5 x 13 in.)
Page 162: Configuring Tray Settings
Note: To configure tray settings, log in as the system administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC71XXdocs. To configure the tray settings: 1. At the printer control panel, touch Device.
Page 163 2. Touch Paper Trays, then select the required tray. • To set the mode, touch Tray Mode, then select an option. • To specify the paper settings for a dedicated tray, ensure that Tray Mode is set to Dedicated, then set the paper size, type, and color. •...
Page 164 1. Remove the screw that holds the spacer plate at the back of the tray. 2. To remove the spacer plate, grasp the spacer plate and lift upward. 3. Place the tabs at the bottom of the spacer plate into the slots in the bottom of Tray 6 that correspond with the paper size.
Page 165 5. Install the screw to secure the spacer plate. 6. Repeat these steps for the spacer plate at the front of Tray 6. 7. On the top of the side gate, locate the pin. 8. Lift the pin, then guide it to the desired paper size in the slot. 9.
Page 166: Loading Paper In Trays
L L o o a a d d i i n n g g P P a a p p e e r r Loading Paper in Trays 1-4 You use the same method to load paper in Trays 1 and 2, and for Trays 3 and 4 when they are part of the 3-Tray Module.
Page 167 3. To move out the length or width paper guides, pinch the guide locks, then slide out the length or width paper guides. 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams.
Page 168 5. Load paper in the tray. Do one of the following: • For long-edge feed: • Insert letterhead and pre-printed paper face up with the top edge toward the back. • Load hole-punched paper with the holes to the left. •...
Page 169 6. To adjust the length and width guides to fit the paper, pinch the guide locks, then slide the paper guides in until they touch the paper. 7. Slide the tray back into the printer. 8. To change the settings to match the paper loaded in the tray, at the control panel, select the correct options for paper size, type, and color.
Page 170 1. Pull out the tray until it stops. Wait for the tray to lower and stop. 2. Fan the edges of the paper before loading it into the paper trays. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary.
Page 171 4. Slide the tray back into the printer. 5. To change the settings to match the loaded paper, at the control panel, select the correct options for paper type and color. 6. To confirm the settings, touch OK. To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings.
Page 172 2. Pull out the extension tray for larger sizes. 3. Move the width guides to the edges of the tray. 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams.
Page 173 5. Load the paper in the tray. • For long-edge feed: • For 1-sided printing, load letterhead or pre-printed paper face down with the top edge toward the back. Load hole-punched paper with the holes to the right. • For 2-sided printing, load letterhead or pre-printed paper face up with the top edge toward the back.
Page 174 • For 2-sided printing, load letterhead or pre-printed paper face up with the top edge to the left. Load hole-punched paper with the holes toward the front. Note: Do not load paper above the maximum fill line on the width guides. Overfilling the tray can cause the printer to jam.
Page 175 1. Pull out Tray 6 from the high-capacity feeder until it stops. Open the side gate until it stops. 2. Wait for the tray to lower and stop. 3. The control panel displays the paper tray settings. Ensure that you load the correct paper type into the tray.
Page 176 P P r r i i n n t t i i n n g g o o n n S S p p e e c c i i a a l l P P a a p p e e r r To order paper or other media, contact your local reseller or visit www.xerox.com/office/ VLC71XXsupplies.
Page 177 Loading Envelopes in the Bypass Tray 1. Open the bypass tray. 2. Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. To avoid jams, flatten the envelopes.
Page 178 3. Load Number 10, C5, DL, or Monarch envelopes with flaps facing up and the long edge going into the printer first. Note: For envelopes to print correctly, when you load envelopes with the flaps open, in the print driver, set the orientation as needed. To flip the images, in the print driver, select Rotate Image 180 Degrees.
Page 179 1. Pull out the Envelope Tray until it stops. 2. Load envelopes in the tray. • For DL, Monarch, No. 10, and C5 envelopes with the flap on a long edge: • Load envelopes face down with the flaps closed, and flaps toward the left. •...
Page 180 3. Close the tray. 4. The control panel displays the Paper Settings. • To select a new envelope size, touch Size. • To select a new paper color, touch Color. Note: When you select an envelope size, the paper type defaults to Envelope. 5.
Page 181 Loading Labels in Trays 1-4 1. Pull out the tray until it stops. 2. Ensure that the paper guides are set in the correct position for the size labels you are loading. 3. Remove any paper that is a different size or type. 4.
Page 182 5. Load labels in the tray. • For long-edge feed, insert labels face up with the top edge toward the back. • For short-edge feed, insert labels face up with the top edge to the left Note: Do not load paper above the maximum fill line. Overfilling the tray can cause paper jams.
Page 183 7. Slide the tray back into the printer. 8. At the control panel, select the correct paper size, type, and color. Ensure that the paper type is set to Labels. Note: To change the paper settings when the tray is set to Dedicated mode, refer to Configuring Tray Settings.
Page 184 Loading Labels in the Bypass Tray 1. Open the bypass tray, then for larger sizes of paper, pull out the extension tray. Remove any paper that is a different size or type. 2. Move the width guides to the edges of the tray.
Page 185 3. Load labels in the tray. • For long-edge feed, load labels face down with the top edge toward the back of the printer. • For short-edge feed, load labels face down with the top edge to the right. Note: Do not load paper above the maximum fill line.
Page 186 Loading Labels in Tray 6 1. Pull out Tray 6 from the high-capacity feeder until it stops. Open the side gate until it stops. 2. Wait for the tray to lower and stop. Note: Ensure that labels are the correct size for the tray. Do not load custom-size paper into Tray 6.
Page 187: Cleaning The Exterior
M M a a i i n n t t e e n n a a n n c c e e G G e e n n e e r r a a l l P P r r e e c c a a u u t t i i o o n n s s Internal parts of the printer can be hot.
Page 188 3. Open the document cover. 4. Wipe the surfaces of the document glass and CVT glass until they are clean and dry. Note: For best results, to remove marks and streaks, use Xerox Glass Cleaner. ® 5. Wipe the white underside of the document cover until it is clean and dry.
Page 189 a. On the left side of the document cover, lower the lever. b. Separate the left end of the document cover from the lens assembly, and continue to lower the lever. 2. Using a soft, lint-free cloth moistened with water, wipe the mirrored glass, metal strip, both sides of the white-plastic strip, and the rollers.
Page 190: Cleaning The Interior
Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the paper jam after the printer has cooled. If the error persists, contact your Xerox representative. Cleaning the Printhead Lenses The printer is constructed with four printhead lenses.
Page 191 1. Open the front door of the printer. 2. Remove the waste cartridge: a. To unlock the waste cartridge, rotate the waste cartridge lock lever 90 degrees counterclockwise. b. To release the waste cartridge, press the orange tabs as shown.
Page 192 c. Grasp the handle of the waste cartridge, then pull it out. d. Place the removed waste cartridge on a level surface, with the openings facing up. To avoid toner spills or malfunction, do not lay the waste cartridge on its side. Caution: 3.
Page 193 4. Slowly push the cleaning rod into the printer until it stops, then pull it out. Repeat this action two more times. 5. Return the cleaning rod to its original location. 6. To insert the waste cartridge: a. Position the waste cartridge as shown.
Page 194: Color Registration
b. Press the waste cartridge toward the printer, until it clicks into place. c. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. 7. Close the printer front door. A A d d j j u u s s t t m m e e n n t t s s a a n n d d M M a a i i n n t t e e n n a a n n c c e e P P r r o o c c e e d d u u r r e e s s Color Registration The printer automatically adjusts the color registration when automatic adjustment is turned on.
Page 195: Color Calibration
2. Log in as administrator. For details, refer to the System Administrator Guide, located at www. xerox.com/office/VLC71XXdocs. 3. Touch Device > Support > Color Calibration - Advanced. 4. To select a screen to use for your calibration, touch Screen Type, then select an option.
Page 196: Adjusting Paper Registration
Performing a Paper Registration Adjustment 1. At the control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC71XXdocs. 3. Touch Device > Support > Image Position. 4. To adjust registration, select the source paper tray.
Page 197 Verifying Paper Registration 1. At the printer control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC71XXdocs. 3. Touch Device > Support > Image Position. 4. Select the source paper tray for the registration print.
Page 198: Adjusting The Altitude
It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced. Order supplies from your local reseller or go to www.xerox.com/office/VLC71XXsupplies.
Page 199 Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Page 200 Printer Status Message Cause and Solution Reorder Toner The toner cartridge is low. Order a new toner cartridge. Out of Toner The toner cartridge is empty. Replace the toner cartridge with a new one. R R o o u u t t i i n n e e M M a a i i n n t t e e n n a a n n c c e e I I t t e e m m s s Routine maintenance items are printer parts that have a limited life and require periodic replacement.
Page 201 Replacing Staples in the Integrated Office Finisher If the printer has an optional finisher installed, the control panel displays a message when a staple cartridge is empty and needs replacement. Locate then use the procedure for the finisher installed on your printer.
Page 202 5. Insert the front side of the new staple pack into the staple cartridge, then push the rear side into the cartridge. 6. Grasp the new staple cartridge by the orange handle, then insert the cartridge into the stapler until it clicks. 7.
Page 203 1. Open the finisher front door. 2. Reach into the finisher cabinet and pull the stapler toward you until it stops. 3. Push the stapler assembly to the right, as shown. 4. To remove the staple cartridge, grasp the orange handle, then pull it firmly toward you.
Page 204 5. Pinch both sides of the staple pack and remove the staple pack from the cartridge. 6. Insert the front side of the new staple pack into the staple cartridge, then push the rear side into the cartridge. 7. Grasp the new staple cartridge by the orange handle, then insert the cartridge into the stapler assembly until it clicks.
Page 205 1. Open the booklet maker side cover. 2. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide the panels to the center. 3. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher.
Page 206 4. Hold the tabs on both sides of the new staple cartridge and insert the cartridge into the original position in the finisher. Note: If you have trouble inserting the cartridge, ensure that the staples are positioned correctly in the cartridge. Note: The booklet maker uses two staple cartridges.
Page 207 2. Grip the staple cartridge and pull it out of the stapler head. 3. Unpack the new staple cartridge. Remove any partial strips and any staple strips that are not flat. 4. Install the new staple cartridge in the stapler head. The staple cartridge clicks into place. 5.
Page 208 1. Lift the finisher transport top cover. 2. Pull out the hole-punch waste container. 3. Empty the container. 4. Insert the container all the way into the finisher.
Page 209: Viewing The Meter Reading
Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. For more information, refer to the System Administrator Guide at www.xerox.com/...
Page 210: Troubleshooting
Caution: lighting. Do not touch or scratch the surface of the drum. Failure to repackage the printer properly for shipment can result in damage not Caution: covered by the Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee. The ® Xerox Warranty, Service Agreement, or Total Satisfaction Guarantee do not cover damage to ®...
Page 211 Power off the printer, then power on again. For more information, refer to Printing the Error History Report. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible power Power off the printer, then connect the power cord to supply.
Page 212 Power off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer. If the error persists, contact your Xerox representative. • If the Status LED is flashing blue, a previous print The printer is busy.
Page 213 Probable Causes Solutions There is a network-connectivity issue. If the printer is connected to a network: 1 Verify that the Ethernet cable is connected to the printer. 2 On the printer Ethernet connector, verify that the green LED is On. If the green LED is not lighted, reseat both ends of the Ethernet cable.
Page 214 P P r r i i n n t t e e r r i i s s M M a a k k i i n n g g U U n n u u s s u u a a l l N N o o i i s s e e s s Probable Causes Solutions There is an obstruction or debris inside the printer. Power off the printer, then remove the obstruction or debris. If you cannot remove the obstruction, contact your Xerox representative.
Page 215 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. Do not attempt to clear any paper jams using tools or instruments. This can Caution: permanently damage the printer.
Page 216 M M i i n n i i m m i i z z i i n n g g P P a a p p e e r r J J a a m m s s The printer is designed to function with minimal paper jams using Xerox-supported paper. Other paper types can cause jams.
Page 217: Clearing Jams In The Document Feeder
• Adjusting the paper guides improperly Most jams can be prevented by following a simple set of rules: • Use only supported paper. For more information, refer to Supported Paper. • Follow proper paper handling and loading techniques. • Always use clean, undamaged paper. •...
Page 218 2. If the original document is not caught in the entry to the document feeder, pull the document straight out in the direction shown. 3. Close the top cover. To close the top cover, press it down until it clicks into place. 4.
Page 219 6. If the original document is not visible when the document feeder is opened, close the document feeder. Lift the document feeder tray, then remove the jammed paper. 7. Lower the document feeder tray. 8. If the original document is not wrinkled or torn, load document into the feeder again, following the instructions on the control panel.
Page 220 4. If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper. 5. Reload the tray with undamaged paper, then push the tray in until it stops. 6. When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper settings.
Page 221 6. To return to the Home screen, press the Home button. Clearing Paper Jams at Doors A, B and C To resolve the error that appears on the control panel, clear all paper from the paper path. Clearing Jams at Door A 1.
Page 222 3. If paper is jammed at the exit to the output tray, to remove it, carefully pull it straight out in the direction shown. Note: Toner can adhere to the transfer roller. This does not affect print quality. 4. If paper is jammed in the Fuser, remove the paper from areas A1 and A2 as shown. Note: If the paper is torn, remove all torn pieces from the printer.
Page 223 Clearing Jams at Door B 1. Pull the release lever, then open Door B. 2. Remove the jammed paper from the paper tray feed area. Note: If the paper is torn, remove all torn pieces from the printer. 3. For paper jammed in the upper position, look inside the printer, locate the jammed paper, then remove it.
Page 224 5. Close Door B. Clearing Jams at Door C 1. Open the Bypass Tray and Door A. The area around the Fuser can be hot. Use caution to avoid injury. WARNING: Do not touch the transfer roller. Touching the roller can reduce image quality. Caution: a.
Page 225 3. Remove any jammed paper in the paper output area. Note: If the paper is torn, remove all torn pieces from the printer. 4. To close Door C, push the door up firmly until it clicks into place. 5. Close Door A and the Bypass Tray. a.
Page 226: Multiple Sheets Pulled Together
Remove the paper from the paper tray. Load new, dry paper into the tray. Too much static electricity is present. Load a new ream of paper. Using unsupported paper. Use only Xerox ® -approved paper. For details, refer to Supported Paper.
Page 227: Label And Envelope Misfeeds
Probable Causes Solutions Using paper of the wrong size, thickness, or type. Use only Xerox approved paper. For details, refer to Supported Paper The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feed rollers until they are clean. For details,...
Page 228: Jams During Automatic 2-Sided Printing
Jams During Automatic 2-Sided Printing Probable Causes Solutions Using paper of the wrong size, Use paper of the correct size, thickness, or type. For more thickness, or type. information, refer to Supported Standard Paper Sizes. Paper is loaded in the wrong tray. Ensure that paper is loaded into the correct tray.
Page 229 3. Rotate the green knob in the direction shown, then carefully remove the jammed paper. 4. Close the finisher front door. C C l l e e a a r r i i n n g g P P a a p p e e r r J J a a m m s s i i n n t t h h e e O O f f f f i i c c e e F F i i n n i i s s h h e e r r Clearing Jams Under the Office Finisher Top Cover 1.
Page 230 2. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces of the jammed paper from the finisher. 3. Close the top cover of the finisher. Clearing Jams in the Office Finisher Transport 1. Open the finisher transport cover. 2.
Page 231 C C l l e e a a r r i i n n g g S S t t a a p p l l e e J J a a m m s s C C l l e e a a r r i i n n g g S S t t a a p p l l e e J J a a m m s s i i n n t t h h e e I I n n t t e e g g r r a a t t e e d d O O f f f f i i c c e e F F i i n n i i s s h h e e r r Do not perform this procedure while the printer is printing.
Page 232: Clearing Staple Jams In The Office Finisher
5. Remove the jammed staples, then push the clamp in the direction shown until the clamp clicks into the locked position. The points of the jammed staples are sharp. Remove the jammed staples WARNING: carefully. 6. Grasp the staple cartridge handle, then insert the cartridge into the stapler until the cartridge clicks into position.
Page 233 1. Open the finisher front door. 2. Pull the stapler assembly toward you until it stops. 3. Push the stapler assembly to the right, as shown. 4. To remove the staple cartridge, grasp the orange handle, then pull the handle toward you. 5.
Page 234 6. To open the staple cartridge clamp, pull the clamp in the direction shown. 7. Remove the jammed staples, then push the clamp in the direction shown until the clamp clicks into the locked position. The points of the jammed staples are sharp. Remove the jammed staples WARNING: carefully.
Page 235 1. Open the booklet maker side cover. 2. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide the panels to the center. 3. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher.
Page 236 4. To remove the jammed staples, pull the staples in the direction shown. The points of the jammed staples are sharp. Remove the jammed staples WARNING: carefully. 5. Hold the tabs on both sides of the staple cartridge and insert the cartridge into the original position in the finisher.
Page 237 The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does Caution: not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your local Xerox representative for details.
Page 238 For details, refer to Information Pages. If the print quality does not improve after performing the appropriate action, contact your Xerox representative. Note: To maintain print quality, a warning message appears when the toner level is low or when the drum cartridge is nearing the end of life.
Page 239 Random spots on the output, or the image is blurry. correctly. • If you used a non-genuine brand toner cartridge, install a genuine Xerox toner cartridge. • Use the Rough paper type setting, or try a paper with a smoother surface.
Page 240 Symptom Solutions • Power off the printer, then power on again. The output is blank. • If the error persists, contact your Xerox representative. Note: Check to see if the transfer belt is in the locked position. • Clean the printhead lens using the tool provided.
Page 241 • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Verify that the paper is the correct size, type, and The output print is wrinkled or stained.
Page 242 Symptom Solutions • Ensure that the paper is loaded properly. The top margin is incorrect. • Ensure that the margins are set correctly in the application that you are using. • Adjust the paper registration. For details, refer to Adjusting Paper Registration.
Page 243 Color Registration. If the problem persists, for online support information, go to www.xerox.com/office/VLC71XXsupport. F F a a x x P P r r o o b b l l e e m m s s Note: If you cannot send and receive faxes, make sure that you are connected to an approved analog telephone line.
Page 244 If the problem persists, for online support information, go to www.xerox.com/office/VLC71XXsupport. P P r r o o b b l l e e m m s s R R e e c c e e i i v v i i n n g g F F a a x x e e s s...
Page 245: Printing Information Pages
If the problem persists, for online support information, go to www.xerox.com/office/VLC71XXsupport. G G e e t t t t i i n n g g H H e e l l p p Your printer includes utilities and resources to help you troubleshoot printing problems.
Page 246 © 2022 Xerox Corporation. All rights reserved. Xerox , VersaLink , Xerox Extensible Interface ® ® Platform , and Global Print Driver are trademarks of Xerox Corporation in the United States and/or ® ® other countries. Adobe ® , Adobe PDF logo, Flash ®...
Page 247 • Customize the printer screen • Select the power saver mode settings • Select and edit other System Settings • Connect to Xerox ® Embedded Web Server • Setup and use the Accounting features and functions •...

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