Guarantee Conditions; Limitations; Exceptions - MCZ Polar Installation And Use Manual

INFORMATION
• In case of any problems, get in touch with your dealer,
or qualified personnel authorised by MCZ. If repair is
necessary, insist on the use of original spare parts.
• Use only the fuel recommended by MCZ (for Italy pellets
with a diameter of 6 mm and for other European
countries with a diameter of 6-8 mm) and provided only
with an automatic supply system.
• Periodically check and clean the smoke outlet ducts
(connection to the flue pipe).
•
Accumulated unburnt pellets in the burner after
repeated failed ignitions must be removed before
lighting.
• The pellet stove is not a cooking appliance.
• Always keep the cover of the fuel hopper closed.
• Keep this instruction manual carefully because it must
stay with the stove throughout its working life. If the
stove is sold or transferred to another user, always
make sure that the booklet goes with the product.
• If it gets lost, ask MCZ or your authorised dealer for
another copy.
1.3.

GUARANTEE CONDITIONS

MCZ guarantees the stove, excluding the components
which are subject to normal wear, for a period of two
years from the date of purchase, as proved by a supporting
document which gives the name of the vendor and the date
on which the sale took place. The guarantee is conditional
on the guarantee certificate being filled in and returned
within 8 days, and requires that the product be installed
and tested by a specialised installer, according to the
detailed instructions given in the instruction booklet
supplied with the product.
The term 'guarantee' is to be understood to denote the
free-of-charge replacement or repair of parts recognised
to have been defective at the start by reason of
manufacturing defects.
1.3.1.

Limitations

The above guarantee does not cover components relating to electrical
and electronic parts, or fans, on which the guarantee period is 1 year
from the purchase of the product, documented as specified above. The
guarantee does not cover parts subject to normal wear such as
gaskets, glass, and any parts with can be removed from the firebox.
The replacement parts will be guaranteed for the remainder of the
guarantee period starting from the date of purchase of the product.
1.3.2.

Exceptions

Variations in colour in the painted or ceramic parts, and crackling of the
glaze on the ceramics, do not constitute grounds for a claim under the
guarantee, as they are natural characteristics of the material and of the
use of the product.
Warnings and guarantee conciliations
PELLET STOVES
INSTALLATION AND USE MANUAL
Technical service - Rights reserved MCZ S.p.A. - Reproduction prohibited
Chapter 1
9
page