MCZ AKI Hydromatic 16/24 M1 Operation And Cleaning

MCZ AKI Hydromatic 16/24 M1 Operation And Cleaning

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INSTALLATION GUIDE
GB
PELLET STOVE
AKI Hydromatic 16/24 M1
PART 2 - OPERATION AND CLEANING
Instructions in English

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Table of Contents
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Summary of Contents for MCZ AKI Hydromatic 16/24 M1

  • Page 1 INSTALLATION GUIDE PELLET STOVE AKI Hydromatic 16/24 M1 PART 2 - OPERATION AND CLEANING Instructions in English...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS ....................II 11-PRECAUTIONS BEFORE START-UP ................3 12-SYSTEM REQUIREMENTS ..................4 13-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES ........5 14-STOVE ACCESSORIES CONFIGURATION ..............8 15-EMERGENCY PANEL ....................10 16-EMERGENCY PANEL FUNCTIONS ................11 17-MANUAL CONFIGURATION ..................12 18-APP FUNCTIONS....................13 19-SIDE DROP DOWN MENU ..................15...
  • Page 3: 11-Precautions Before Start-Up

    11-PRECAUTIONS BEFORE START-UP WARNINGS BEFORE IGNITION GENERAL WARNINGS Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene). Check that the brazier is positioned correctly and rests properly on the base. The first start-up may not be successful as the feed screw is empty and does not always manage to load the brazier with the required amount of pellets in time to light the flame.
  • Page 4: 12-System Requirements

    12-SYSTEM REQUIREMENTS The MCZ Maestro App is already available on the “Handheld remote control” accessory or will be available in various playstores. STOVE Equipped with MAESTRO system OPERATION For the utmost versatility of use, two Wi-Fi modules have been designed, supporting priority connection with your smartphone and/or handheld remote control (optional).
  • Page 5: 13-First App Start-Up And Association With Mcz Stoves

    13-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES The app lets you communicate with MCZ stoves using two technologies: • home Wi-Fi • remote Wi-Fi HOME WI-FI Point-to-point connection between the telephone and the stove, to communicate with the stove without relying on routers or internet connections.
  • Page 6 13-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES IMPORTANT!! Do not lose or remove the QR code from the stove. If the stove is reset and/or the smartphone and/or handheld remote control are changed, you must have the QR code and passwords available to configure the system.
  • Page 7 13-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES MANUAL MODE The QR code and the passwords are located at the back of the stove and in the warranty. In this case, the codes must be used. EXAMPLE OF QR AND PASSWORD LABEL If the stove cannot be configured using the QR code, it can be done using the DIRECT or REMOTE key.
  • Page 8: 14-Stove Accessories Configuration

    In order to configure the accessories, the mobile phone must be near the accessories. CONFIGURATION OF REMOTE WI-FI MODULE FROM MCZ MAESTRO APP To do this, connect to the stove in home mode through the app. From the “settings” / “basic settings” menu, select the configure accessories item: if there are still accessories to be configured, the two keys can be selected.
  • Page 9 14-STOVE ACCESSORIES CONFIGURATION CONFIGURATION OF WI-FI TEMPERATURE PROBE FROM MCZ MAESTRO APP The Wi-Fi temperature probe (ACCESSORY) is supplied without batteries. From when the batteries are inserted, the probe can be configured within the next 8 minutes. Therefore insert the three AA batteries shortly before you are ready to proceed with the configuration.
  • Page 10: 15-Emergency Panel

    15-EMERGENCY PANEL At the back of the stove, there is the emergency panel that provides some information about the stove status. A - MULTICOLOUR LED B - BUTTON - functions Green LED that indicates: Turns the product ON • Stove in OPERATION Turns the product OFF Red LED that indicates: Changes the operating POWER:...
  • Page 11: 16-Emergency Panel Functions

    16-EMERGENCY PANEL FUNCTIONS The emergency panel provides the following information: • through a multicolour LED (A) it provides information about the stove status (off-starting-up-in operation-cooling for shutdown- in error conditions) • using the button (B) the following functions can be activated: •...
  • Page 12: 17-Manual Configuration

    (on the QR code label) Once the Wi-Fi probe is connected, you can configure the stove to use the remote sensor; to do so, open the MCZ MAESTRO APP, connect to your previously configured stove, use the shortcut by clicking on the temperature indicator at the top right of the app screen and select the “Wi-Fi probe”...
  • Page 13: 18-App Functions

    18-APP FUNCTIONS Once the devices are configured, the App will automatically try to connect to the last device used. If connection is successful, the App will display the “I/O” screen. It is possible to switch on and use all stove functions from here. If it tries to connect to the last connected device and something goes wrong, the App will display the list of configured devices.
  • Page 14 18-APP FUNCTIONS FAN SCREEN This screen manages the fan power of each single fan. There are 5 power levels that can be set. Each fan has the option of automatic operation and the option to switch off the fan If the ventilation is set MANUALLY, the function which limits the maximum power of the stove according to the ventilation is enabled. COMFORT AIR (3 FANS): maximum power level = total of the ventilation levels/2 AIR: maximum power level = twice the total of the levels of ventilation...
  • Page 15: 19-Side Drop Down Menu

    19-SIDE DROP DOWN MENU SET SCREEN The menu can be selected on the top left of the three lines and includes SHORTCUTS (shortcut and / or quick settings) • LANGUAGE • LIST OF DEVICES • CHRONOTHERMOSTAT • ECOSTOP SETTINGS • BASIC SETTINGS •...
  • Page 16: 20-Shortcuts Settings / Rapid Settings

    20-SHORTCUTS SETTINGS / RAPID SETTINGS SHORTCUTS (shortcut and / or quick settings) • LANGUAGE • LIST OF DEVICES • CHRONOTHERMOSTAT • ECOSTOP LANGUAGE SCREEN Entering the side menu, select LANGUAGE and the system will display all the languages available. Select the desired language. Press the SAVE button to confirm the chosen language.
  • Page 17 20-SHORTCUTS SETTINGS / RAPID SETTINGS LIST OF DEVICES This screen displays which devices have been configured. Only the device depicting the icon of a stove next to it can be selected. From the menu next to the configured device it is possible to access the MODIFY or DELETE function. Technical Dept.
  • Page 18 20-SHORTCUTS SETTINGS / RAPID SETTINGS CHRONOTHERMOSTAT Temperature selection option (T1-T2-T3) Option to set the weekly programs. Option to set different temperatures for different days of the week and different time bands. To switch the chronothermostat on/off, press CHRONO ON/OFF on the Home screen of the application.
  • Page 19 20-SHORTCUTS SETTINGS / RAPID SETTINGS ECOSTOP From the ECO STOP menu, it is possible to set and/or edit delayed activation (min) and Reignition hysteresis (C°). ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the time (in minutes) that was selected from the delayed activation drop-down menu (value ranging between 5 and 30 minutes), the product switches off and remains in stand-by until the room temperature drops below the desired temperature...
  • Page 20: 21-Menu Settings

    21-MENU SETTINGS BASIC SETTINGS • DATE AND TIME • BOARD INPUTS • BOARD OUTPUTS • CONFIGURE WIFI PROBE • BEEP ON / OFF • ACCESSORIES DATE AND TIME Press the DATE AND TIME key to access the screen to edit data. After setting the data, press SAVE and exit the screen.
  • Page 21 21-MENU SETTINGS BOARD INPUTS Room input is used to set the Wi-Fi probe, thermostat or room probe. Click the drop-down menu to select the desired option. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 22 21-MENU SETTINGS BOARD OUTPUTS This item allows you to configure the behaviour of the auxiliary relay connected to contacts 7-8-9 as per connections table. - Puffer Pump: select this item to activate the auxiliary relay when there is a heating demand by the NTC1 room input - Output in temp: you may configure a temperature threshold above which the relay is active - Aux Boiler: the relay may be used to activate an auxiliary boiler, in the stages when the pellet stove is not yet operational - Remote alarm: the relay may be used to signal the alarm status of the pellet stove.
  • Page 23 21-MENU SETTINGS CONFIGURE WIFI PROBE This screen configures the frequency (in minutes) and shows the last connection made. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 24 21-MENU SETTINGS BEEP ON / OFF This function is used to enable/disable the tones.
  • Page 25 21-MENU SETTINGS ACCESSORIES Entering the ACCESSORIES menu it is possible to CONFIGURE: • REMOTE CONFIGURATION • T PROBE CONFIGURATION Refer to Chapter 3 (“Configure stove accessories”) for the mode. CONFIGURE PROBE T° Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 26: 22-Operation Menu

    22-OPERATION MENU MODE • CHRONOTHERMOSTAT • ECO STOP • SLEEP CHRONOTHERMOSTAT Temperature selection option (T1-T2-T3) Option to set the weekly programs. Option to set different temperatures for different days of the week and different time bands. To switch the chronothermostat on/off, press CHRONO ON/OFF on the Home screen of the application.
  • Page 27 22-OPERATION MENU ECOSTOP From the ECO STOP menu, it is possible to set and/or edit delayed activation (min) and Reignition hysteresis (C°). ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the time (in minutes) that was selected from the delayed activation drop-down menu (value ranging between 5 and 30 minutes), the product switches off and remains in stand-by until the room temperature drops below the desired temperature (hysteresis frequency ranges between 2 and 5 minutes).
  • Page 28 22-OPERATION MENU SLEEP Sleep mode allows to quickly set the time when the product must switch off. This function is only available in MAN and AUTO mode. To enable or disable the SLEEP function, touch the relative key.
  • Page 29: 23-Settings Menu

    23-SETTINGS MENU SETTINGS • FEED SCREW ON • RECIPES • SUMMER/WINTER • PELLET SENSOR • BRAZIER CLEANING • ANTI-FREEZE FEED SCREW ON This function, which can only be activated with the stove off, enables you to load pellets into the loading system (feed screw), and is used every time pellets in the hopper run out.
  • Page 30 23-SETTINGS MENU Modifying the pellet recipe and air recipe This function is for adapting the stove to the type of pellet in use. In fact, since there are many types of pellets on the market, operation of the stove varies significantly depending on the good or poor quality of the fuel. The amount of pellets in the brazier can be increased or reduced: • If the pellets tend to jam in the brazier due to an excess of fuel • If the flame is increasingly higher even at low power values...
  • Page 31 23-SETTINGS MENU SUMMER/WINTER Option to select the operating season. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 32 23-SETTINGS MENU PELLET SENSOR The pellet sensor is used to measure the level of pellets in the hopper. It can be activated from the side menu, SETTINGS after having assembled the sensor on the hopper and carried out the appropriate connection in the card (see next page).
  • Page 33 23-SETTINGS MENU ASSEMBLING PELLET LEVEL SENSOR The pellet sensor is a low fuel indicator that warns the user that the pellets are finishing. With the hopper empty, lift the pellet loading cover and manually remove the cap “J” fitted inside, then insert the pellet level sensor “K” from inside the hopper.
  • Page 34 23-SETTINGS MENU BRAZIER CLEANING Only for “MATIC” products with automatic brazier cleaning system. Press “ENABLE” to set a complete cleaning cycle for the product.
  • Page 35 23-SETTINGS MENU ANTI-FREEZE When the water temperature drops below 5 °C, with ICE function enabled, the circulator switches on. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 36: 24-Software Version

    24-SOFTWARE VERSION SOFTWARE VERSION The SOFTWARE VERSION option is found in the SETTINGS menu. Through this item it is possible to know all the stove information e.g. Database and app version. The values displayed in the figure are purely indicative.
  • Page 37: 25-Technical Menu

    25-TECHNICAL MENU TECHNICAL MENU To enter the TECHNICAL MENU, select the three dashes at the top, scroll to the end of the drop-down menu and select the item. To enter the functions it is necessary to enter a Password (available for authorised technicians) and press OK. Technical Dept.
  • Page 38 24-SOFTWARE VERSION The main functions that can be changed and/or controlled from the technical menu are: • PARAMETERS • ACTIVE ON/OFF • SYSTEM T° • DIAGNOSTICS • SELECT DATABASE • FACTORY RESET • SERVICE RESET • LAST ALARMS • WORKING HOURS...
  • Page 39: 26-Info Menu

    26-INFO MENU INFO The INFO menu provides certain information regarding the stove’s status Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 40 26-INFO MENU • Puffer thermostat To activate this option, connect a Normally Open (N.O.) contact thermostat to points 1 and 2 of the back 12-pole terminal board. Even with this configuration the purpose of the room probe on the stove is only to control the heating system pump controlled by the potential free contact on terminals 7-8-9, if the system pump is activated in Aux out mode.
  • Page 41 26-INFO MENU AIR STOVE PRINCIPLE DIAGRAMS The following diagrams are to be used only as a guideline. For proper connection, always follow the notes of the plumbing and heating installer. The plumbing system must meet local, regional, or national regulations in force.
  • Page 42 26-INFO MENU HYDROMATIC STOVE WITH PUFFER CONFIGURATION POS.1-2 = LOW PUFFER PROBE - 1 2 3 4 5 6 7 8 9 10 11 12 PUFFER THERMOSTAT...
  • Page 43: 27-Safety Devices And Alarms

    27-SAFETY DEVICES AND ALARMS SAFETY DEVICES The product is fitted with the following safety devices ACTIVE + Besides adjusting the stove operation, it also guarantees that the pellet loading feed screw is blocked if unloading is blocked or there is significant back pressure.
  • Page 44 27-SAFETY DEVICES AND ALARMS TAMPERING WITH THE SAFETY DEVICES IS PROHIBITED If the stove is NOT used as described in this instruction manual, the manufacturer declines all responsibility for damage to persons and property that may arise. The manufacturer furthermore denies any liability for damage to persons and property arising from failure to observe all the rules contained in the manual and specifically: •...
  • Page 45 27-SAFETY DEVICES AND ALARMS ALARM SIGNALLING If an operating anomaly occurs the stove starts switching off due to the alarm. The type of alarm appears on the App. The app signals the active alarm codes while a red LED lights up on the stove panel. The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergency panel and helpful tips to solve the problem.
  • Page 46 27-SAFETY DEVICES AND ALARMS WRITTEN ON THE TYPE OF PROBLEM SOLUTION DISPLAY The smoke probe is faulty and does not detect Contact an authorised service centre to have the the exhaust smoke temperature properly. component replaced. SMOKE PROBE The component is not working regularly. Contact an authorised service centre to have the Feed screw gear motor fault.
  • Page 47 27-SAFETY DEVICES AND ALARMS WRITTEN ON THE TYPE OF PROBLEM SOLUTION DISPLAY Possible component fault. Check that the probe inserted in the system respects the characteristics specified in the instructions (see Auxiliary probe failure external probe). AUX PROBE Contact an authorised service centre to have the component checked and, if needed, replace the component.
  • Page 48 27-SAFETY DEVICES AND ALARMS SHUTDOWN If the shut-down key is pressed or one of the following conditions occurs: • power request ends (Power = 0) for Ecostop, Timer, Sleep • an alarm condition occurs • water overheating occurs the stove enters the shutdown and thermal cooling phase that automatically includes the execution of the following phases: •...
  • Page 49: 28-Recommendations For Safe Use

    28-RECOMMENDATIONS FOR SAFE USE ONLY CORRECT INSTALLATION AND APPROPRIATE MAINTENANCE AND CLEANING OF THE APPLIANCE CAN GUARANTEE CORRECT OPERATION AND SAFE USE OF THE PRODUCT We would like to inform you that we are aware of cases of malfunctioning of domestic pellet-fuelled heating products, mainly due to incorrect installation and inappropriate maintenance.
  • Page 50: 29-Cleaning And Maintenance

    29-CLEANING AND MAINTENANCE EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER Only by properly servicing and cleaning the product is it possible to ensure its safety and correct operation. ATTENTION! All the cleaning operations of all parts must be performed with the product completely cold and unplugged. Disconnect the product from the 230V power supply before performing any maintenance operations.
  • Page 51 29-CLEANING AND MAINTENANCE CLEAN THE HEAT EXCHANGER AND THE COMPARTMENT BENEATH THE BRAZIER EVERY 2/3 DAYS Cleaning the heat exchanger and the compartment beneath the brazier is a simple operation but very important if the boiler is to maintain optimal performance. •...
  • Page 52 29-CLEANING AND MAINTENANCE • Clean the smoke extractor compartment (see explanation on next page) • The stove is equipped with a removable ash pan “D” which collects soot and ash. • Carefully clean the lower compartment, see arrow (bottom of pan) •...
  • Page 53 29-CLEANING AND MAINTENANCE CLEANING THE PIPE UNITS For better performance of the boiler, the pipes inside the combustion chamber should be cleaned once a month. Open the firebox door and use the brush provided to clean the 5 pipes positioned at the top inside the combustion chamber. Brush the pipes several times so that the ash deposited inside them falls to the bottom around the brazier.
  • Page 54 29-CLEANING AND MAINTENANCE CLEANING THE SMOKE EXPULSION SYSTEM AND GENERAL CHECKS Clean the smoke outlet system, especially around the Tee fittings, elbows and any horizontal sections of the smoke duct. For information on periodically cleaning the flue, contact a skilled chimney sweep. Check the seal of the ceramic fibre gaskets on the door of the stove.
  • Page 55 29-CLEANING AND MAINTENANCE REPLACING THE OVERPRESSURE DISCHARGE FOR THE COMBUSTION CHAMBER Overpressure rubber bushing “G” of the combustion chamber (fig. A) may get worn and/or damaged, it is therefore necessary to replace it once a year to ensure correct system operation. To replace it, follow the instructions below •...
  • Page 56 29-CLEANING AND MAINTENANCE CHECKING THE INTERNAL COMPONENTS ATTENTION! The internal electromechanical components must only be checked by qualified personnel whose technical expertise includes combustion and electricity. We recommend for this yearly maintenance to be carried out (with a scheduled service contract). This operation consists of a visual and functional inspection of the internal components.
  • Page 57: 30-Troubleshooting

    30-TROUBLESHOOTING ATTENTION: All repairs must be carried out exclusively by a specialised technician, while the stove is completely cold and the electric plug is disconnected. ANOMALY POTENTIAL CAUSES SOLUTIONS The pellets are not fed into the combustion The pellet hopper is empty Fill the tank with pellets chamber Sawdust has blocked the feed screw...
  • Page 58 30-TROUBLESHOOTING ANOMALY POTENTIAL CAUSES SOLUTIONS The stove runs for a few minutes and then Ignition stage not completed Repeat ignition goes out Temporary power cut Wait for the automatic restart Clogged smoke duct Clean the smoke duct Faulty or malfunctioning temperature Check and replace the probes probes Pellets accumulate in the brazier, the glass...
  • Page 59 30-TROUBLESHOOTING ANOMALIES RELATED TO THE HYDRAULIC CIRCUIT ANOMALY POTENTIAL CAUSES SOLUTIONS Incorrect combustion adjustment Check recipe No increase in temperature with stove in operation Boiler / system dirty Check and clean the boiler Insufficient stove power Check that the stove is properly sized for the requirements of the system Poor pellet quality Using pellets from the producer...
  • Page 60: 31-Circuit Board

    31-CIRCUIT BOARD LIVE ELECTRICAL CABLES DISCONNECT THE 230V POWER CABLE BEFORE CARRYING OUT ANY OPERATIONS ON THE ELECTRICAL BOARDS MOTHERBOARD WIRING KEY AIR PRESSURE SWITCH 15. ROOM PROBE / THERMOSTAT WATER PRESSURE GAUGE 16. PROBE INPUT / PUFFER THERMOSTAT HOPPER OVERLOAD CUT-OUT 17.
  • Page 64 Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 a.s. Fax: 0434/599598 Internet: www.mcz.it e-mail: mcz@mcz.it 8902006600 REV.1 27/07/2020...

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