MCZ RAY COMFORT AIR 8 M1 Installation Manual

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INSTALLATION GUIDE
GB
SEALED PELLET STOVE
RAY COMFORT AIR 8 M1
RAY COMFORT AIR 8 UP! M1
PART 2 - OPERATION AND CLEANING
Instructions in English

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Summary of Contents for MCZ RAY COMFORT AIR 8 M1

  • Page 1 INSTALLATION GUIDE SEALED PELLET STOVE RAY COMFORT AIR 8 M1 RAY COMFORT AIR 8 UP! M1 PART 2 - OPERATION AND CLEANING Instructions in English...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS ....................II 12-FIRST IGNITION .....................3 13-SYSTEM REQUIREMENTS ..................4 14-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES ........5 15-STOVE ACCESSORY CONFIGURATION ................8 16-EMERGENCY PANEL ....................10 18-MANUAL CONFIGURATION ..................12 19-APP FUNCTIONS....................13 20-BASIC SET SCREEN ....................17 21-OPERATION SCREEN .....................26 22-ECO STOP ......................27...
  • Page 3: 12-First Ignition

    12-FIRST IGNITION WARNINGS BEFORE IGNITION GENERAL WARNINGS Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene). Check that the brazier is positioned correctly and rests properly on the base. The first ignition may not be successful as the feed screw is empty and does not always manage to load the brazier with the required amount of pellets in time to light the flame.
  • Page 4: 13-System Requirements

    13-SYSTEM REQUIREMENTS The MCZ Maestro App is already available on the “Handheld remote control” accessory or will be available in various playstores. STOVE Equipped with MAESTRO system OPERATION For the utmost versatility of use, two Wi-Fi modules have been designed, supporting priority connection with your smartphone and/or handheld remote control (optional).
  • Page 5: 14-First App Start-Up And Association With Mcz Stoves

    14-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES The app lets you communicate with MCZ stoves using two technologies: • home Wi-Fi • remote Wi-Fi HOME WI-FI Point-to-point connection between the telephone and the stove, to communicate with the stove without relying on routers or internet connections.
  • Page 6 14-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES IMPORTANT!! Do not lose or remove the QR code from the stove. If the stove is reset and/or the smartphone and/or handheld remote control are changed, you must have the QR code and passwords available to configure the system.
  • Page 7 14-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES MANUAL MODE The QR code and the passwords are located at the back of the stove and in the warranty. In this case, the codes must be used. If the stove cannot be configured using the QR code, it can be done using the DIRECT or REMOTE key.
  • Page 8: 15-Stove Accessory Configuration

    In order to configure the accessories, the mobile phone must be near the accessories. CONFIGURATION OF REMOTE WI-FI MODULE FROM MCZ MAESTRO APP To do this connect to the stove in home mode through the app. From the “settings” / “basic settings” menu, select the configure accessories item: if there are still accessories to be configured, the two keys can be selected.
  • Page 9 15-STOVE ACCESSORY CONFIGURATION CONFIGURATION OF WI-FI TEMPERATURE PROBE FROM MCZ MAESTRO APP The Wi-Fi temperature probe (ACCESSORY) is supplied without batteries. From when the batteries are inserted, the probe can be configured within the next 5 minutes. Therefore insert the three AA batteries shortly before you are ready to proceed with the configuration.
  • Page 10: 16-Emergency Panel

    16-EMERGENCY PANEL The control panel is under the left side panel. LED “A” and button “B” can still be accessed with the cladding installed. A - MULTICOLOUR LED B - BUTTON - functions Green LED that indicates: Turns the product ON •...
  • Page 11 16-EMERGENCY PANEL The emergency panel provides the following information: • through a multicolour LED (A) it provides information about the stove status (off-starting-up-in operation-cooling for shutdown-in error conditions) • using the button (B) the following functions can be activated: • if the product triggered an error ----- reset the error by pressing the key for more than 3 seconds Attention! Alarms A01, A02, A03, A05 and A21 can only be reset from the panel and not from the app.
  • Page 12: 18-Manual Configuration

    (on the QR code label) Once the Wi-Fi probe is connected, you can configure the stove to use the remote sensor; to do so, open the MCZ MAESTRO APP, connect to your previously configured stove, use the shortcut by clicking on the temperature indicator at the top right of the app screen and select the “Wi-Fi probe”...
  • Page 13: 19-App Functions

    19-APP FUNCTIONS Once the devices are configured, the App will automatically try to connect to the last device used. If connection is successful, the App will display the “I/O” screen. It is possible to switch on and use all stove functions from here. If it tries to connect to the last device connected and something goes wrong, the App will display the list of configured devices.
  • Page 14 19-APP FUNCTIONS HOME SCREEN To access the AUTO and MAN functions screen, press the key shown in the image. From this screen, it is possible to manage the operating mode: • manual operation • automatic operation AUTOMATIC OPERATION In automatic mode, it is possible to set the desired room temperature and ecostop function MANUAL OPERATION In manual mode, it is possible to set the flame power.
  • Page 15 19-APP FUNCTIONS FAN SCREEN This screen manages the fan power of each single fan. There are 5 power levels that can be set. Each fan has the option of automatic operation and the option to switch off the fan If the ventilation is set MANUALLY, the function which limits the maximum power of the stove according to the ventilation is enabled. COMFORT AIR (3 FANS): maximum power level = total of the levels of ventilation/2.
  • Page 16 19-APP FUNCTIONS VENTILATION - SILENT FUNCTION SCREEN The SILENT function allows the stove to operate at the minimum power throughout the night, with no room ventilation. This function is only available in AUTO and MAN mode (not in TIMER mode). The function is enabled by pressing the silent mode key. Once the function is activated, the flame power goes to 1 and the ventilation switches off within about 10 minutes.
  • Page 17: 20-Basic Set Screen

    20-BASIC SET SCREEN SET SCREEN The SET menu includes: • BASIC SETTINGS • OPERATION • SETTINGS • TECHNICAL MENU • SOFTWARE VERSION • INFO The following functions are available in the BASIC SETTINGS menu: • LANGUAGE • DATE AND TIME •...
  • Page 18 20-BASIC SET SCREEN LANGUAGE SCREEN The system displays the languages available when accessing the LANGUAGE menu. Select the desired language. key takes you back to the previous page.
  • Page 19 20-BASIC SET SCREEN DATE AND TIME SCREEN Press the DATE AND TIME key to access the screen to edit data. After setting the data, press SAVE and exit the screen. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 20 20-BASIC SET SCREEN C°/F* SCREEN It is possible to set the Centigrade or Fahrenheit temperature from this screen.
  • Page 21 20-BASIC SET SCREEN ROOM INPUT SCREEN Room input is used to set the Wi-Fi probe, thermostat or room probe. Click the drop-down menu to select the desired option. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 22 20-BASIC SET SCREEN WI-FI PROBE SCREEN This screen configures the frequency (in minutes) and shows the last connection made.
  • Page 23 20-BASIC SET SCREEN TONES ON/OFF SCREEN This function is used to enable/disable the tones. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 24 20-BASIC SET SCREEN LIST OF DEVICES SCREEN This screen displays which devices have been configured. Only the device depicting the icon of a stove next to it can be selected.
  • Page 25 20-BASIC SET SCREEN ACCESSORIES SCREEN From this screen, it is possible to configure the following: • REMOTE CONFIGURATION • T PROBE CONFIGURATION Refer to Chapter 3 (“Configure stove accessories”) for the method. REMOTE CONFIGURATION T PROBE CONFIGURATION Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 26: 21-Operation Screen

    21-OPERATION SCREEN OPERATION SCREEN The OPERATION menu can be found in the SET menu, which enables you to set/edit the following functions: • ECO STOP • SLEEP • TIMER...
  • Page 27: 22-Eco Stop

    22-ECO STOP From the ECO STOP menu, it is possible to set and/or edit delayed activation (min) and Restarting hysteresis (C°). ECO is an automatic mode with the only difference that if the set temperature is reached and remains so for the time (in minutes) that was selected from the delayed activation drop-down menu (value ranging between 5 and 30 minutes), the product switches off and remains on stand-by until the room temperature drops below the...
  • Page 28: 23-Sleep

    23-SLEEP Sleep function The sleep mode allows to quickly set the time at which the product must switch off. This function is only available in MAN and AUTO mode. To disable the SLEEP mode, simply access the settings and decrease the time.
  • Page 29: 24-Timer

    24-TIMER Select this operating mode to switch the product on and off automatically. The programs are freely programmable for each 1/2 hour of the day on three different temperature indicators (T1-T2-T3) and in different ways for each day of the week. Technical Dept.
  • Page 30 24-TIMER Temperature selection option (T1-T2-T3)
  • Page 31 24-TIMER Option to set the weekly programs. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 32 24-TIMER Option to set different temperatures for different days of the week and different time bands.
  • Page 33: 25-Settings Menu

    25-SETTINGS MENU It is possible to edit the following parameters from the SETTINGS menu: • ACTIVATE FEED SCREW • RECIPES • SUMMER/WINTER Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 34: 26-Activate Feed Screw

    26-ACTIVATE FEED SCREW Feed screw loading function This function, which can only be activated with the stove off, enables you to load pellets into the loading system (feed screw), and is used every time pellets in the hopper run out. It is useful to prevent failed start-ups (alarm A01) due to the hopper being empty.
  • Page 35: 27-Recipes

    27-RECIPES Modifying the pellet recipe and air recipe This function is for adapting the stove to the type of pellet in use. In fact, since there are many types of pellets on the market, operation of the stove varies significantly depending on the good or poor quality of the fuel.
  • Page 36: 28-Summer/Winter

    28-SUMMER/WINTER Option to select the operating season.
  • Page 37: 29-Technical Menu

    29-TECHNICAL MENU The technical menu can be accessed by an MCZ specialised technician since a password is required to access it. Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 38 29-TECHNICAL MENU The main functions that can be changed and/or controlled from the technical menu are: • PARAMETERS • ACTIVE ON/OFF • DIAGNOSTICS • SELECT DATABASE • FACTORY RESET • SERVICE RESET • LAST ALARMS • WORKING HOURS • BAUD SERIAL...
  • Page 39: 30-Software Version

    30-SOFTWARE VERSION The SOFTWARE VERSION option is found in the SET menu. Through this item it is possible to know all the stove information e.g. Database and app version Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 40 30-SOFTWARE VERSION Continuation of the SOFTWARE VERSIONS screen.
  • Page 41: 31-Info Menu

    31-INFO MENU The INFO menu provides certain information regarding the stove’s status Technical Dept. - All rights reserved - Reproduction prohibited...
  • Page 42: 32-Safety Devices

    32-SAFETY DEVICES SAFETY DEVICES The product is fitted with the following safety devices. SMOKE TEMPERATURE PROBE It detects the temperature of the smoke, thereby enabling start-up or stopping the product when the temperature drops below the preset value. PELLET HOPPER TEMPERATURE PROBE If the temperature exceeds the preset safety value, it immediately stops the product, which must cool down before the stove is restarted.
  • Page 43: 33-Alarms

    33-ALARMS ALARM SIGNALLING In the event an operating anomaly occurs the stove starts switching off due to the alarm and informs the user of the type of fault that has taken place via a 3 digit code which stays displayed on the rear emergency panel. The alarm is indicated permanently by the relative 3 digit code, by a flashing red LED that lights up on the emergency panel and an intermittent sound signal for the first 10 minutes of the alarm.
  • Page 44 33-ALARMS Faulty gear motor driving sensor (PWM) Contact an authorised service centre. Electronic control unit overheating The structure is too hot because the product has been used for too long at the maximum power or there is poor ventilation. When the stove is sufficiently cold, press button B on the control panel or OFF on the remote control to cancel alarm A13.
  • Page 45 If these causes are excluded, check and if necessary clean the smoke duct and flue (it is recommended for this operation to be carried out by an MCZ qualified technician). The product can be switched on again only after having eliminated the cause permanently.
  • Page 46 33-ALARMS In the event that alarm A21 is triggered often, please note that: Open stove door Close the door Open fuel loading hatch Close the hatch. TRIPPED Lower the fuel level in the hopper. SAFETY DE- VICES Air pressure switch Draught difficulties or brazier clogged.
  • Page 47 33-ALARMS (according to the technical data sheet found in the user and maintenance manual), adjustments may be required in worse draught conditions (also due to the position of the flue in areas that are particularly subject to adverse weather such as prevailing winds, snow, northern exposure, etc.) so as to always guarantee the required negative pressure inside the hopper.
  • Page 48 33-ALARMS NEGATIVE PRESSURE INSIDE THE HOPPER WITH FACTORY-SET PARAMETERS AND A DRAUGHT OF 5 Pa (MINIMUM RECOMMENDED) POWER VALUES 13.7/14.2 Pa 15.1/15.6 Pa 17.1/17.5 Pa 19.1/19.5 Pa 22.0/22.2 Pa Draught 6 kW 95°C 110°C 125°C 141°C 165°C Smoke temperature 13.8/14.3 Pa 15.6/16.1 Pa 17.8/18.0 Pa 21.7/22.2 Pa...
  • Page 49: 34-Recommendations For Safe Use

    34-RECOMMENDATIONS FOR SAFE USE ONLY CORRECT INSTALLATION AND APPROPRIATE MAINTENANCE AND CLEANING OF THE APPLIANCE CAN GUARANTEE CORRECT OPERATION AND SAFE USE OF THE PRODUCT. We would like to inform you that we are aware of cases of malfunctioning of domestic pellet-fuelled heating products, mainly due to incorrect installation and use, as well as inadequate maintenance.
  • Page 50: 35-Cleaning

    35-CLEANING EXAMPLE OF A CLEAN BRAZIER EXAMPLE OF A DIRTY BRAZIER Only by properly servicing and cleaning the product is it possible to ensure its safety and correct operation. ATTENTION! All the cleaning operations of all parts must be performed with the product completely cold and the plug disconnected.
  • Page 51 35-CLEANING REMEMBER THAT ONLY A CORRECTLY POSITIONED AND CLEAN BRAZIER CAN GUARANTEE SAFE IGNITION AND OPTIMAL OPERATION OF YOUR PELLET PRODUCT. IN CASE OF FAILED IGNITION AND AFTER ANY OTHER BLOCK STATE OF THE PRODUCT, IT IS ESSENTIAL TO EMPTY THE BRAZIER BEFORE EVERY RESTART For the brazier to be cleaned properly, remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom.
  • Page 52 In the event of breakage it must be replaced. ATTENTION! Never let the stove work without the air filter fitted. MCZ cannot be held liable for any damage caused to the internal components if this requirement is not complied with.
  • Page 53 35-CLEANING PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN CLEANING THE HEAT EXCHANGER Half-way through the winter season, but especially at the end, the compartment through which the exhaust smoke passes will need to be cleaned. This cleaning process is mandatory in order to facilitate the general removal of all combustion residue, before it becomes very difficult to remove it due to moisture compacting it over time.
  • Page 54 35-CLEANING • tilt deflector “M” to make it come out from its seat • remove the two plates “S” and “L” by simply sliding them out from their seats...
  • Page 55 35-CLEANING Use a flexible brush, approximately 1 m long, to scrape the walls of the firebox (see arrow - under plates “L” and “S” just removed) to make the ash fall into the lower compartment. Then thoroughly clean the lower exchanger, replace any gaskets if needed, and reassemble. Technical Dept.
  • Page 56 35-CLEANING CLEANING THE SMOKE EXPULSION SYSTEM AND GENERAL CHECKS Clean the smoke outlet system, especially around the Tee fittings, elbows and any horizontal sections of the smoke duct. For information on periodically cleaning the flue, contact a skilled chimney sweep. Check the seal of the ceramic fibre gaskets on the door of the stove.
  • Page 57 35-CLEANING TOP OUTLET CLEANING THE SMOKE BOX To remove ash from smoke box “A” remove the stove cladding (as indicated in the product manual), remove the four screws “x”, cap “V” and gasket “U”. Now, using the nozzle of a vacuum cleaner, remove any ash and soot that may have built up in box “A” (as indicated by the arrow).
  • Page 58 35-CLEANING PERIODICAL CHECK OF THE DOOR CLOSURE Make sure the door closure ensures a correct sealing action (with the “paper sheet” test) and that when the door is closed, the closing block (X in the figure) does not protrude from the sheet metal to which it is secured. For some products it will be necessary to disassemble the cladding to be able to assess the anomalous protrusion of the block when the door is closed.
  • Page 59 35-CLEANING SHUTDOWN (end of season) At the end of each season, before switching the product off, it is recommended to remove all the pellets from the hopper with a vacuum cleaner with a long pipe. We recommend removing the unused pellets from the hopper because they can retain moisture. Disconnect any combustion air ducting that can lead to moisture inside the combustion chamber but, above all, ask the specialised technician to refresh the paint inside the combustion chamber with the special silicone spray paints (available at any store or Technical Assistance Centre) during the necessary annual end of season scheduled maintenance operations.
  • Page 60: 36-Troubleshooting

    36-TROUBLESHOOTING ATTENTION! All repairs must only be carried out by a specialised technician, with the product switched off and unplugged. ANOMALY POTENTIAL CAUSES SOLUTIONS The pellets are not fed into the The pellet hopper is empty. Fill the hopper with pellets. combustion chamber.
  • Page 61 36-TROUBLESHOOTING ANOMALY POTENTIAL CAUSES SOLUTIONS The product works for a few minutes Start-up phase is not completed. Repeat the ignition stage. and then switches off. Temporary power cut. Switch it back on. Clogged smoke duct. Clean smoke duct. Faulty or broken temperature probes. Check and replace the probes.
  • Page 62 36-TROUBLESHOOTING ANOMALY POTENTIAL CAUSES SOLUTIONS The air fan does not switch on. The product has not reached the Wait. temperature. The remote control does not work. The remote control battery is flat. Replace the battery. Remote control faulty. Replace the remote control. The product always runs at maximum The room thermostat is in maximum Reset the temperature of the remote...
  • Page 63: 37-Circuit Board

    37-CIRCUIT BOARD LIVE ELECTRICAL CABLES DISCONNECT THE POWER SUPPLY CABLE 230V BEFORE CARRYING OUT ANY OPERATIONS ON THE ELECTRICAL BOARDS 1. SMOKE FAN ENCODER 8. FEED SCREW GEAR MOTOR ENCODER 9. AIR FAN 1 PRESSURE TRANSDUCER 10. AIR FAN 2 (IF ANY) 2.
  • Page 64 MCZ GROUP S.p.A. Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 a.s. Fax: 0434/599598 Internet: www.mcz.it e-mail: mcz@mcz.it 8901873300 REV.0 15/10/2018...

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