Feature Description: Smdr; Tabular Smdr Format; Csv Smdr Format - ESI ivx e-class series Administrator's Manual

IVX E-Class Administrator's Manual

Feature description: SMDR

Feature description:
SMDR
SMDR (station message detail reporting) call records are output in real time via an ESI phone
tem's Maintenance/SMDR serial port. Connect a standard serial printer or call accounting system to the
serial port. SMDR data will be stored temporarily if a laptop is connected for programming (five minutes
after you exit programming mode, the buffered SMDR will resume output to the serial port).
The output from the serial port is: 8 data bits, 1 stop bit, and no parity, 1200 baud.
SMDR may be output in one of two formats, selected in system programming: tabular or CSV. The tabu-
lar format is the default.

Tabular SMDR format

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The tabular IVX SMDR output format, which is compatible with the standard Panasonic DBS format,
is as shown below:
1 2 3 4 5 6 7
123456789012345678901234567890123456789012345678901234567890123456789012345678
T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXXX LL
The columns are:
• Call type — Outbound ("O"), inbound ("I") or transferred ("T") at column 1.
• Date ("MM/DD") — Begins at column 3.
• Start time ("HH:MM:SS") — Begins at column 9.
• Duration ("HH:MM:SS") — Begins at column 18.
• Extension number ("NNN") — Begins at column 27.
• Digits dialed (right-justified)/Caller ID (left-justified) — Begins at column 31 (28 characters).
• CO line number ("LL") — Begins at column 77.
Each record is terminated with a line feed and carriage return character.

CSV SMDR format

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The comma-separated value (CSV) format is compatible with Microsoft Excel and other spreadsheet
applications. A CSV record will be output for each completed call, and will be represented as follows
(word-wrapped):
Format:
"T","MMDDYYYY","HHMMSS","HHMMSS","NNN","XXXXXXXXXX. . .XXX","CCCCCCCCCC. . .CCC","LL"
Example A:
"I","07042002","000852","000059","101","2144229700","ESTECH SYS INC. ","54"
Example B:
"O","10312003","221502","020512","190","12125551212","","11"
(Continued)
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