Problems On Other Software; Usb Connection Problems (For Windows) - Oki MC853 User Manual

Problems on Other Software

Memo
If you cannot solve a problem with the following solutions, contact your dealer.
For problems caused by an application, contact the manufacturer of the application.

USB Connection Problems (For Windows)

Symptom
An icon for the machine is not
created on the [Devices and
Printers] folder.
When a printer driver is
already installed, another
printer driver cannot be
installed.
The [Unable to install printer
driver] error message is
displayed.
Cause/solution
The printer driver is not installed
correctly.
Reinstall the printer driver correctly.
Perform [Custom Install] by following the
procedure described in the reference.
Use Plug-and-Play. Follow the procedure
below:
1. Check that the machine and computer
are turned off.
2. Connect a USB cable.
3. Turn the machine on.
4. Turn the computer on.
5. When the [Found New Hardware
Wizard] is displayed, follow the on-screen
instructions to complete the setup.
787
Reference
Installing a
Driver and
Software to a
Computer
Installing a
Driver and
Software to a
Computer
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