Gp 6 Remote Readout - Xerox FaxCentre 2121 Service Manual

General Procedures and Information

GP 6 Remote Readout

Note: Before and after each service on a machine equipped with the Remote Readout option,
perform a manual transmission of the Remote Readout parameters to the Service center, if the
state of the machine allows it.
All machines are equipped with the Remote Readout option (locked).
The option is unlocked by the installer or maintenance technician during the initial installation or
during the next service call following the subscription of the contract.
When servicing these machines, it is very important to proceed with care, because the remote re-
adout parameters are verified by the service centre in order to detect any anomalies, such as mov-
ing the machine, withdrawal, unintentional modification of the parameters, attempted fraud, etc.
At each automatic transmission, the Remote Readout parameters are transmitted in the night to
the service centre. A report of the transmission of these parameters is printed.
Enabling the Remote Readout
The remote readout is enabled by means of a softswitch: bit 1 of SOS 8. The parameters can then
be set by means of the hidden menu (key sequence MENU, *, 6). The essential parameters that
trigger a remote readout are the interval in days and the page thresholds. Once the parameters
have been entered, they can be consulted by means of the key sequence MENU, 8, 6, 1 and print-
ed by means of the key sequence MENU, 8, 6, 2.
The transmission mode of the remote readout can be selected by means of another softswitch, bit
5 of SOS 10, which can be set to 1 for conventional fax transmission and 0 for transparent mode.
Trigger Criteria
The remote readout can be triggered by two types of criteria: "day" or "threshold".
• The "day" criterion is based on the "interval in days" parameter entered in the remote readout
menu, accessed by the key sequence MENU, *, 6. This parameter represents the interval at
the end of which a remote readout is transmitted. If the parameter has been set to 30, a
remote readout will be transmitted every 30 days. This parameter cannot exceed 365 days. A
transmission using the day criterion allows the server centre to regularly monitor its installed
base of machines and to detect any anomalies that may occur. The remote readout using the
day criterion can be disabled by entering an interval of zero criterion can be disabled by
entering an interval of zero.
• The "threshold" criterion is based on the page thresholds entered in the remote readout menu
accessed by the key sequence MENU, *, 6. When a consumables counter drops below the
corresponding threshold, the remote readout is triggered. For instance, if the toner threshold
is set to 1500 pages, a remote readout will be transmitted when the toner counter drops
below 1500, or in other words, when the remaining toner allows no more than 1500 pages to
be printed.
These counters cannot be read directly, however, they can be calculated easily by means of the
percentages displayed in the advanced functions menu (key sequence MENU, 8, 6), relative to
the initial number of pages for the consumable (as shown in the remote readout report). If, for in-
stance, the initial number of pages for the consumable is 8000 and the threshold is set to 2000
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