Iq 1 Blank Print And Black Print Rap - Xerox FaxCentre 2121 Service Manual

IQ 1 Blank Print and Black Print RAP

Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
• Print page is completely blank or completely black.
Checks and Causes
1. Determine the source of the problem. Make
a copy. Print an internal test pattern.
Note: To print an internal test pattern, set
SOS 1 Bit 8 to 1, then press the # key, refer to
GP 4.
2. Printed page is blank.
3. Is the coupling of the drive mechanism of
the imaging cartridge properly connected?
4. Is the drum charge voltage contact point or
drum ground contact point of the drum car-
tridge properly connected?
5. Is the HVPS (PL 11) connector connected
properly?
6. Outgoing fax page is completely black.
FaxCentre 2121/2121L
WARNING
Table 1: Blank Print and Black Print
11/06
Solutions
1. Check that the toner cartridge is not empty.
If necessary, install a new toner cartridge (PL
13).
2. Check ROS connectors for proper connec-
tion.
2. Check coupling of drive mechanism for
connection and correct as necessary, or
Install a new Imaging Cartridge (Drum Car-
tridge, Toner Cartridge, PL 13).
3. Check, clean, or correct contact point.
4. Connect it properly.
5. Run a shading calibration.
Image Quality
3-3