Canon IR3250 User Manual page 324

Error Code
#802 - Incorrect e-mail or I-fax SMTP
- Connection to DNS server failed.
#804 - Unable to match specified directory
- Incorrect folder ID name.
- No authority to access folder.
#805 - Insufficient hard disk space on
#806 - During sending to a file server, an
#808 - Server side error occurred during
#809 - During sending to a file server, a file
#810 - A POP server connection error
- The POP server returned an error
- A timeout error occurred on the
#812 - During I-fax receiving, a password
#813 - During I-fax receiving, a user
#814 - During I-fax receiving, the POP
#815 - Attempted to log on to a file server
Cause
server or DNS server name setting
in Additional Functions.
name when sending to database or
file server.
database server side.
error occurred in the specified user
name or password.
communication with file server.
of the same name exists and can-
not be overwritten.
occurred when receiving an I-fax.
during connection to the POP
server.
server side during connection to the
POP server.
error occurred during user verifica-
tion with the POP server.
account error occurred during user
verification with the POP server.
server does not support the UIDL
command.
where user is already logged in.
Only one login per device is permit-
ted at a time.
Solution
- Check SMTP server name setting in
Additional Functions.
- Check that DNS server is operating
properly.
- Change folder ID in recipient
address.
- Make server side settings to enable
access to folder.
- Delete documents in server.
- Change the recipient user name or
password.
- Reset server or take other mea-
sures as necessary.
- Change file server settings to
enable overwriting.
- Check the POP server name setting
in Additional Functions.
- Confirm that the POP server is
operating.
- Check the network status.
- Check the password setting for the
POP account in Additional Func-
tions.
- Check the POP account settings in
Additional Functions.
- Change the POP server.
- Wait a moment and send again,
change destination NetWare server,
or stop PServer.
Error Messages Table 8-9