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Canon iR 2570C User Manual

Canon printer user guide ir 3170c/ir 3170ci ir 2570c/ir 2570ci
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User's Guide
Read this guide first.
Please read this guide before operating this equipment.
ENGLISH
After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon iR 2570C

  • Page 1 User's Guide Read this guide first. Please read this guide before operating this equipment. ENGLISH After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 3170C/iR 3170Ci iR 2570C/iR 2570Ci User's Guide...

  • Page 4: Manuals For The Machine

    • Color Network ScanGear Installation and Instructions • PS/PCL/UFR II Printer Instructions • UFR II Printer Instructions • PCL Printer Driver Installation and Instructions • PS Printer Driver Installation and Instructions Guides with this symbol are PDF manuals included on the accompanying CD-ROM.
  • Page 5 • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. Mac PS Driver Guide UFR II Driver Guide...

  • Page 6: Table Of Contents

    Contents Preface..............vi How To Use This Manual .
  • Page 7 System Configuration and Parts ......... . . 1-13 Optional Equipment.

  • Page 8: Preface

    Thank you for purchasing the Canon iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 9: Legal Notices

    Legal Notices Preventing Counterfeit Documents This machine includes a function for aiding in the prevention of counterfeit documents. If you are copying documents that resemble paper money closely, you may be unable to get an appropriate image. EMC Directive This equipment conforms with the essential requirements of EC Directive 89/336/EEC. We declare that this product conforms with the EMC requirements of EC Directive 89/336/EEC at nominal mains input 230V, 50Hz although the rated input of the product is 220V-240V, 50/60Hz.

  • Page 10: Additional Information

    Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes.

  • Page 11: About The Energy Star Program (Only Ir 3170Ci)

    50/60 Hz. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive. If you move to another EU country and are experiencing trouble please call the Canon Help Desk. Super G3 Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems.

  • Page 12: Abbreviations Used In This Manual

    ® Microsoft Windows Trademarks Canon, the Canon logo, iR, MEAP, MEAP logo, and NetSpot Accountant are trademarks of Canon Inc. Adobe, Adobe Acrobat, PostScript, and PostScript3 are trademarks of Adobe Systems Incorporated. Macintosh and Mac OS are trademarks of Apple Computer, Inc.

  • Page 13: Copyright

    Canon Inc. This product includes free software and/or software modules that are licensed by Canon Inc. or its licensors from third parties. Use and distribution of this software and/or software modules are subject to conditions (a) through (e) below.

  • Page 14: Disclaimers

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.

  • Page 15: Legal Limitations On The Usage Of Your Product And The Use Of Images

    ■ In Order to Avoid Unauthorized Use of the Machine Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci. The use of this key should be strictly supervised. •...

  • Page 16: Important Safety Instructions

    OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids CAUTION •...

  • Page 17: Power Supply

    • Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames •...

  • Page 18: Handling

    • If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
  • Page 19 • Do not place your hand in the part of the tray where stapling is performed when a finisher is attached, as this may result in personal injury. Finisher-Q1/Q3 and Saddle Finisher-Q2/Q4 • The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 20: Maintenance And Inspections

    Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.

  • Page 21: Consumables

    Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.

  • Page 22: About The Instruction Manual Cd-Rom

    This contains the multilingual versions of the following guides. ■ Easy Operation Guide • Basic Features Contains the basic operations of the Copy, Mail Box, Send, Remote UI, and Printer functions. • To Suit Your Needs Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.

  • Page 23: User Manual Cd-Rom Menu

    User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.

  • Page 24: Using The Cd-Rom Menu

    Using The CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screenshot shown here is for Windows users.) NOTE For Macintosh users, double-click the [START] icon to start the CD-ROM Menu.

  • Page 25: Periodic Inspection Of The Breaker

    • Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker. • If a malfunction occurs after an inspection, contact your local authorized Canon dealer. • Before the main power is turned OFF, make sure that you wait for at least 30 seconds after the last printing process is finished.
  • Page 26 Once you have confirmed that the power is OFF, press the main power switch to OFF (" " side). Move the breaker lever to ON ("I" side). IMPORTANT If the breaker stops between ON and OFF, move the breaker lever to OFF, then back to ON. Press the main power switch to ON ("I"...

  • Page 27: Before You Start Using This Machine

    Before You Start Using This Machine This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ...........1-2 Installation Precautions.

  • Page 28: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to extremes of temperature and humidity, whether low or high.
  • Page 29 ■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms.
  • Page 30 ■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all.

  • Page 31: Select A Safe Power Supply

    Select a Safe Power Supply ■ Plug the machine into a 220-240 V AC outlet. ■ Make sure that the power supply for the machine is safe, and has a steady voltage. ■ Do not connect other electrical equipment to the same power outlet to which the machine is connected.

  • Page 32: Provide Adequate Installation Space

    Provide Adequate Installation Space ■ Provide enough space on each side of the machine for unrestricted operation. No optional equipment is attached. The optional Feeder (DADF-L1), Finisher-P1, and Paper Deck-Q1 are attached. 100 mm or more 1,431 mm 1,228 mm Installation Location and Handling 100 mm or more 1,035 mm...

  • Page 33: Moving The Machine

    Moving the Machine ■ If you intend to move the machine, contact your local authorized Canon dealer beforehand. Handling Precautions ■ Do not attempt to disassemble or modify the machine. ■ Some parts inside the machine are subject to high-voltages and temperatures.
  • Page 34 ■ If there is smoke, or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid...
  • Page 35 Neither Canon nor any service provider will be liable for damages for loss of data stored on the product's hard disk drive. (See the terms of the product's Limited Warranty for more details.)

  • Page 36: What This Machine Can Do

    Equipped with features that meet the needs of document work in a digitized office, the iR 3170C/iR 3170Ci/iR 2570C/iR Mail Box 2570Ci represents the ultimate in digital multitasking machines.
  • Page 37 - SSO (Single Sign-On) *For the iR 3170C/iR 2570C, to use the PS and PCL printer functions, it is necessary to expand the memory capacity to 1,024 MB first, and then install the Color Multi-PDL Printer Kit or Color Network Printer Unit.
  • Page 38 A3 in size at a resolution of 600 x 600 dpi. *For the iR 3170C/iR 2570C, the optional UFR II Printer Kit, Color Multi-PDL Printer Kit, or Color Network Printer Unit must be installed in order to use this function.

  • Page 39: System Configuration And Parts

    System Configuration and Parts Optional Equipment Main Unit System Configuration and Parts 1-13...

  • Page 40: External View And Internal View

    a Platen Cover Type H b Feeder (DADF-L1) c Card Reader-C1 d Copy Tray-J1 e Paper Deck-Q1 f Cassette Feeding Unit-Y1/Y2 g Inner 2way Tray-C1 h Envelope Feeder Attachment-C1 i Finisher-P1 External View and Internal View a Feeder (DADF-L1) b Security Key (Optional) c Control Panel d Main Unit's Right Cover e Stack Bypass...

  • Page 41: Control Panel Parts

    Edit Pen Use to designate areas on the original to copy or scan. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end, such as a pencil or ballpoint pen, in place of the edit pen.

  • Page 42: Touch Panel Display

    Touch Panel Display Page 1 of the Basic Features Screen (Group A) Page 2 of the Basic Features Screen (Group B) a Copy Press this key to access the machine's copy functions. b Send Press this key to access the machine's sending and facsimile functions if the Color Universal Send Kit Send is activated and the optional Super G3 FAX Board is installed.
  • Page 43 • [Scan] appears only if the optional UFR II Printer Kit, Color Multi-PDL Printer Kit (standard-equipped for the iR 3170Ci/iR 2570Ci), or Color Network Printer Unit is installed to the iR 3170C/iR 2570C. For the iR 3170Ci/iR 2570Ci, this key is displayed as standard.
  • Page 44 Universal Send Kit (activated) (for the iR 3170C/iR 2570C only) • Color UFR II Printer Kit, Super G3 FAX Board (for the iR 3170C/iR 2570C only) • Color Multi-PDL Printer Kit, Super G3 FAX Board (for the iR 3170C/iR 2570C...
  • Page 45 • The meaning of the icon (type of job) that appears in the Job/Print Status Display Area (on the bottom left of the screen) is described below: Icon (Type of Job) Icon (Machine Status) Description Copy Job Send/Fax Job Mail Box Job Printer Job Report Job Network Scan Job Additional Functions Job Description Error Paper Jam Staple Jam...

  • Page 46: Main Power And Control Panel Power

    Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to Turn ON the Main Power Make sure that the power plug is firmly inserted into the power outlet.
  • Page 47 IMPORTANT If the main power indicator on the control panel does not light even though the main power switch is ON, be sure to check the breaker to see if it is OFF. (See "When the Power Does Not Turn ON," in the Reference Guide.) The screens on the right are displayed while the system software is loading.
  • Page 48 ● If login authentication by the SDL or SSO login service is not set, and MEAP is selected as the initial function in Common Settings (from the Additional Functions screen). ❑ The Start Up screen is displayed until the machine is ready to scan. ❑...
  • Page 49 ● If login authentication by the SDL or SSO login service is set: ❑ The Start Up screen is displayed until the machine is ready to scan. ❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Initial Function settings.

  • Page 50: Things You Must Do Before Using This Machine

    Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For the further details of the operations, see "Things You Must Do Before Using This Machine" in the Sending and Facsimile Guide. IMPORTANT •...
  • Page 51 Press [Tel Line Type]. Select the type of telephone line ➞ press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Things You Must Do Before Using This Machine 1-25...

  • Page 52: Setting The Current Date And Time

    Setting the Current Date and Time You can set the current date and time. The current date and time settings are used as standard timer settings for functions that require them. • GMT: • Time Zone: • Daylight Saving Time: In some countries, time is advanced throughout the summer season. NOTE You can also specify to automatically synchronize the date and time with a server on the network from the Additional Functions screen.
  • Page 53 Enter the current date (day, month, year) and time using (numeric keys). ● If you are setting the Time Zone: ❑ Press the Time Zone drop-down list ➞ select the time zone where the machine is located. NOTE • The default setting is 'GMT 00:00'. •...
  • Page 54 ❑ Select the month and day from the Month and Day drop-down lists, respectively. ❑ Press [ ] or [+] to enter the time of day you want Daylight Saving Time to take effect ➞ press [OK]. ❑ Press [End Date] ➞ make the settings in the same way as [Start Date] ➞...

  • Page 55: Registering This Machine's Fax Number

    Registering This Machine's Fax Number You must store the machine's fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the touch panel display of the receiving party's machine, depending on their type of machine.

  • Page 56: Registering Sender Names

    Registering Sender Names You can register any name as the sender's name, such as the section or department's name, or an individual's name. The registered sender's name can be displayed on the touch panel display of the recipient's machine and/or printed at the top of the documents that you send as the sender's information. NOTE •...

  • Page 57: Registering The Unit's Name

    Enter the sender's name ➞ press [OK]. You can enter up to 24 characters for the sender's name. To cancel registering the sender's name, press [cancel]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Registering the Unit's Name Your name or company's name must be registered as the unit's name (a department name is optional).
  • Page 58 ➞ [Communications Settings] ➞ [TX Settings] under <Common Press Settings>. Press [Unit Name]. Enter a name ➞ press [OK]. The selected mode is set. Press [Done] repeatedly until the Send Basic Features screen appears. 1-32 Things You Must Do Before Using This Machine...

  • Page 59: Displaying A Help Screen

    Displaying a Help Screen Pressing brings up a guidance screen with information about the various features that are available with your machine. ■ Usage Help Pressing after selecting a mode brings up a guide screen with an explanation of that mode. Use this help function if you do not understand how to use the mode you are setting.
  • Page 60 Press [Making Copies] ➞ [Various originals]. Press [Photo original] or [Text & Printed image contained] ➞ press [▼] or [▲] to read the detailed information on the selected mode. Press [Done] to return to the Various Originals screen. Press [Done] to return to the Help Menu screen. 1-34 Displaying a Help Screen...

  • Page 61: Chapter 2 Routine Maintenance

    Routine Maintenance CHAPTER This chapter describes how to load paper, and replace toner. Loading Paper..............2-2 Replacing the Toner Cartridge .

  • Page 62: Loading Paper

    - Severely curled or wrinkled paper - Thin straw paper - Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.) • Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so may cause paper jams.
  • Page 63 Press and release the button on the paper drawer in which you want to load paper. Grip the handle, and pull out the paper drawer until it stops. Open a package of paper, and remove the paper stack. CAUTION When loading paper, take care not to cut your hands on the edges of the paper.
  • Page 64 NOTE • For high quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
  • Page 65 Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT You will not be able to make copies or print if you load paper that exceeds the loading limit, or if the paper drawer is not completely pushed into the machine.

  • Page 66: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining in the machine, the following message appears on the touch panel display, as shown. You can continue printing, but at this time you should purchase new toner of the indicated colour so that you have it available when needed.
  • Page 67 IMPORTANT • Use only the toner cartridges intended for use with this machine. • Do not replace toner cartridges until the message prompting you to do so appears. • The colour of the toner to be replaced is shown on the touch panel display. A toner cartridge revolver is mounted inside the machine.
  • Page 68 Turn the knob of the toner cartridge in the direction of the arrow (counterclockwise). IMPORTANT Turn the knob on the black cartridge, until the arrow points to 'Unlock'. Turn the knob on the cyan, magenta, or yellow toner cartridge until it stops. Replacing the Toner Cartridge Black Toner Cartridge Cyan, Magenta, or Yellow Toner Cartridge...
  • Page 69 Grip the knob on the toner cartridge, and pull the toner cartridge out of the toner supply port. Pull the toner cartridge out halfway, then remove it completely while supporting it with your other hand from underneath. WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire.
  • Page 70 Turn the knob of the toner cartridge in the direction of the arrow (clockwise) until it stops. IMPORTANT Before you turn the knob on the toner cartridge, make sure that the toner cartridge is pushed in as far as possible. Close the toner supply port cover, and close the front cover of the main unit.

  • Page 71: Chapter 3 Troubleshooting

    Troubleshooting CHAPTER This chapter explains what to do in response to a paper jam and an error message display. Clearing Paper Jams............. .3-2 List of Error Messages .

  • Page 72: Clearing Paper Jams

    • When removing jammed paper, take care not to cut your hands on the edges of the paper. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 73 Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.
  • Page 74 ● If a paper jam occurs inside an optional unit ❑ See the instructions on the following pages. a Feeder (DADF-L1) (See "Feeder (DADF-L1) (Optional)," in the Reference Guide.) b Inner 2way Tray-C1 (See "Inner 2way Tray-C1 (Optional)," in the Reference Guide.) c Cassette Feeding Unit-Y1/Y2 (See "Cassette Feeding Unit-Y1/Y2 (Optional),"...
  • Page 75 i Saddle Finisher-Q2/Q4 (See "Inside the Top Cover of Finisher-Q1/Q3 and Saddle Finisher-Q2/Q4 (Optional)," or "Buffer Pass Unit (Optional),"or "Inside the Front Cover of Finisher-Q1/Q3 and Saddle Finisher Q2/Q4 (Optional)," or "Saddle Stitcher Unit (Optional)," in the Reference Guide.) After you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions.

  • Page 76: List Of Error Messages

    List of Error Messages List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen under [Log] from the System Monitor screen.
  • Page 77 Turn the main power OFF, wait for 10 or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. (numeric keys) on the control...
  • Page 78 # 816 Cause Cannot print because the set page limit total has been reached. Remedy Contact your System Manager. # 849 Cause Device information could not be delivered because the client machine is processing a job. Remedy Try delivering device information again after the client machine finishes processing the job. # 850 Cause Device information could not be delivered because a screen relating to the delivered device...
  • Page 79 Reduce the number of pages tp print, or perform the print job again when no other jobs are reserved. Cause 2 The job could not be processed, because it was canceled from the printer driver while the print data was being sent to the machine. Remedy Try printing again.
  • Page 80 3-10 List of Error Messages...

  • Page 81: Chapter 4 Appendix

    Appendix CHAPTER This chapter provides other useful information. Multifunctional Operations ............4-2 Available Paper Stock .

  • Page 82: Multifunctional Operations

    Multifunctional Operations The iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations. : Available : Unavailable...
  • Page 83 *1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and rotation, are carried out. *2 The output order of competing jobs varies, depending on whether an optional finisher is attached. When an optional finisher is attached: one set is output alternately for each job When an optional finisher is not attached: one page is output alternately for each job *3 The machine's processing speed may be lowered.

  • Page 84: Available Paper Stock

    Available Paper Stock The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand. (See "Identifying the Type of Paper in a Paper Source,"...
  • Page 85 Paper Size Width x Length SRA3 320 mm x 450 mm 305 mm x 457 mm 297 mm x 420 mm 297 mm x 210 mm 210 mm x 297 mm 148 mm x 210 mm ISO-B5 176 mm x 250 mm ISO-C5 162 mm x 229 mm COM 10...

  • Page 86: Check Sheet For The Periodic Inspection Of The Breaker

    Fill in the date of inspection and the name of the inspector. When the inspection is completed successfully, write a check mark under "OK." If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).) Date of...
  • Page 88 Ohta-ku, Tokyo 146-8501, Japan Europe, Africa and Middle East Canon Europa N.V. P.O. Box 2262, 1180 EG Amstelveen, Netherlands Specifications subject to change without notice. © Canon Europa N.V. 2005 Canon Middle East FZ-LLC P.O. Box 27616 Dubai United Arab Emirates email: info@canon-me.com...

This manual is also suitable for:

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