Configuring The Multi-Company Variant; Activating The Multi-Company; Variant - DETEWE OpenCom 510 User Manual

Configuring the Multi-Company Variant

The multi-company variant can be
commissioned and configured by
the system administrator of the
OpenCom 510 without any major ef-
fort. In the multi-company variant,
the communications system be-
haves in exactly the same way as the
single-company variant. This is par-
ticularly of interest to users who
want to expand their own system
and at the same time operate it in a
group.
The process in brief:
1. The feature must be activated
(see Activating the Multi-Com-
pany Variant starting on
page 123).
2. The required companies must be
set up (see Configuring and Man-
aging Companies starting on
page 124).
3. The users of the OpenCom 510
are assigned to the individual
companies (see Assigning Users
starting on page 124).
4. In order that the OpenCom 510
can transfer incoming calls to
the corresponding company (or
its staff) correctly, the existing
trunk groups must be uniquely
assigned to the companies (see
Assigning Trunk Groups starting
on page 125).
Multi-Company Variant
5. In the case of outgoing external
calls, the lines via which the
members of a company can
make a call must be defined (see
Allocating Routing Codes starting
on page 125).
6. An exchange must be set up for
each company so that the
OpenCom 510 can correctly
process statuses in which a call
should be routed to the ex-
change (see Configuring the
Company Exchange starting on
page 125).
Activating the Multi-
Company Variant
To be able to configure several com-
panies in the OpenCom 510, the
"Multi-company variant"
(OpenCompany 45) program pack-
age must first be activated. This is
done in the Configurator on the
Web console in the
SYS Configuration: Licences menu.
The licence confirmation you re-
ceived with the program package
contains all the information you re-
quire about how to proceed.
Only when this package has been ac-
tivated are the fields required to
configure the multi-company vari-
ant available in the other menus of
the Web console, for example in the
User Manager: User groups menu
Configuring the Multi-Company Variant
123